Zendesk Tutorial For Customer Service 2025: How To Use Zendesk

Zendesk Tutorial For Customer Service 2025: How To Use Zendesk
In this video we show you Zendesk Tutorial For Customer Service. It is really easy to use and learn to use it in just a few minutes by following this super helpful tutorial to get a better understanding of everything.
If this tutorial helped you out please like & commenting down below if this works!
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[@glony01]

Thank you for this great tutorial. Zendesk is super user friendly. Applying for job that has Zendesk and wow-no brainer unlike what I have used in the past. 🥳

[@I_Am_NiiTA]

I have never used Zendesk but I was hoping if I learned I can put that on my resume

[@Vastriceater]

lmao

[@user-yu2cq9hq5u]

Me too 😂😂

[@user-yu2cq9hq5u]

So, basically it’s a software to track your team if they are performing well or sleeping behind the screen ?? 😂😂

[@KathehFIT]

Sammme

[@elle9633]

So easy. Thank you. I will add to my resume as a Zendesk expert. lol

[@chidiebereuzo3887]

Thank you so much for the video, very well detailed

[@Ron-p6j2d]

Nice video, thank you.
One thing I'd like to point out is that a "Problem" is something fundamentally different in a service-management context. You can look up ITIL for the difference between "Incidents" and "Problems". This is also implemented accordingly in Zendesk.

[@nnekannando2502]

Very easy to understand, thank you so much

[@m.naseer1723]

very helpful..nice content

[@LaurieBrown-s1n]

I totally appreciate this.

[@queenarchibong5221]

Thanks for this video it was very insightful. I have a question in the aspect of an organization. If am using Zendesk to work for the different organization, how will l go about it in creating a ticket for their customers, please l need more explanation in that regards 🙏

[@tribalblaze65]

Great tutorial! Im about to start a job that uses Zendesk so this info is helpful :)

[@lea09mm]

You mind me asking how you landed a job without having it on your resume? Any advice would help!

[@xTheGameViewerx]

@@lea09mmhonestly it doesn’t look hard to learn, I mean if you’re a good applicant elsewhere, I don’t see why employers wouldn’t consider you if you didn’t know how to use this

[@AureliaAtieno]

Thank you, this tutorial is great and very useful.

[@JohnChristopherCollado]

Thank you!

[@Zoe-od9mj]

Thank you.

[@sash4real46]

Very easy to understand.

[@Ala_Braokubo]

Very easy to understand

[@ranniemontalban3825]

Thank you for sharing this video. ❤

[@celeb-news]

Thank you

[@schekeilroyster3742]

excellent info thank you

[@eluwajovita8959]

Thank you 😊

[@AnaeduRitaobianuju]

Thank you very much

[@ntsakobaloyi4951]

Thank you.

[@tonyayaladm]

Better than SF?

[@andrisjoseph5299]

Thanks 🙏

[@mirianosondu6558]

I scored 10 out of 10

[@eunicekoros3166]

Amazing

[@Manish_saini08]

Any help me work on Zendesk

[@Aiman-r5m]

What is ticket?

[@ZabetHiker]

or case which is going to be a task to resolved, it can be either from a customer or within a company.

[@alihaider8104]

I don't understand one thing. Why we need to create the ticket? I have done customer support job for 6 years and we just receive the ticket in our software by customer. Here why we need to create ticket with customer's name and email ID? its confusing.

[@ShawnGriggs2015]

Hey there! You’re used to CRMs with an email integration. Once you’ve started creating your database and have it integrated into your email you’ll be up and running. At that point, a customer will be able to email in and it automatically creates a ticket.

[@shksumairabisma]

Not everything but yes😅

[@peggylovato8720]

I had to watch it a few times, you’re going too quickly towards the end.

[@frankiesneeze6179]

just change the video speed

[@SOHAIL-RADERS]

nice but too fast

[@chiccabee8840]

You can actually slow the a video down on RUclips. Hope that will help Upi 🙏

[@giagia3939]

Way too much info in such short time, waste of 8 min, very confusing.

[@JoshuaDigitals-1216]

Hi Friend
Hope you are doing great
i see you don't understand the video but i can help you
Hope to connect with you soon

[@Zoe-od9mj]

Thank you.

[@MaureenAkoth-z1f]

What is a ticket?

[@Zoe-od9mj]

Thank you.