Thank you. Finally some honesty from these fucking hacks. Only takes them to be anonymous. Can’t act like a decent human and make a wage. Gotta fuck over each and every person they interact with
The bad part is that even employees usually know right from wrong but if the boss man tells you to do a hack job, well...... he signs the paycheck so such as it goes.
I've seen $50k cars come off the truck bran new, shit gets scraped along bottom of rocker. Fuck it customer won't see it send it down the road they say. You have to be careful buying cars.
Very possibly could have. If the owner decided to pay for the repairs, it could have gone to a shop with out insurance ever knowing. Then the work wouldn't be on the carfax, allowing the dealer to sell it as brand new again. Depending on the damage, the dealer could have still ended up making a profit over the cost of repairs.
Cars Simplified ... I have first hand knowledge of this happening. Back in 2004, I was test driving a ford explorer sport- track. The salesman gave me the key and told me to drive it around the block, while my wife stayed at the dealership. Coming around the last intersection, the vehicle RAN OUT OF GAS, right there in the right hand lane of a VERY busy highway. I went into a nearby restaurant, to phone the dealership about the problem. While making the call, I hear skidding. I look up, and a car had suddenly stopped behind the now disabled vehicle. Another car sped up behind that car, skiided, hit the vehicle in front of him, bumping the other car into the test vehicle. It was very minor damage, a few scrapes and bumps. Upon getting the vehicle back to the lot, the salesman STILL TRIED TO SELL ME THE TRUCK. " Oh, we can bump that out in a jiffy"... I told him " you got to be kidding me". So, I have no doubt that this goes on without peoples knowledge. And I have no doubt, that this place sold that vehicle, WITHOUT having fixed that minor damage.
Ya I worked at a dealership for 3 years, and any time a new car is damaged it is sent to whatever shop onsite or offsite for repairs and you would most likely never know anything about it. I have seen new cars sold with damage that customers never saw but I brought to the attention of the salesman who said "hope they don't see that".
As a tech at a new car dealership, I can say, yes we do drive the cars a little bit. That is actually my job at the dealership. We drive them around looking for any problems. Just the other day I had a brand new 2018 Equinox show up with 2 miles on it and the drivers window had fallen off the tracks. A 2018 Silverado 2500 missing the spare. A 2017 Volt with loose bolts on the pass seat made it rattle when driving. We would not be able to find this stuff without driving them around. They don't always show up in pristine condition from the factory. As for the panel on the back. Some vehicles have recalls done before they are even sold. And the panel may not have been reinstalled correctly. It happens sometimes. The gate being not properly aligned is a simple latch adjustment and your dealer should take care of it free of charge. The scuffs on the keys definently do look excessive and we would never deliver a car with keys that look like that. And as for abusing the dealer plates; I certainly don't and I would frown upon anyone that does.
@ Ben Brunelle - That's called PDI. And being that you're only a tech there, you aren't allowed to abuse dealer plates. People higher up are abusing it.
dcpc08161992 No, if they used the car as a rental vehicle for their dealership then took it out of service then place it on the lot they can still sell it as a new vehicle. I work @ a dealership who does this all the time.
Internet Weirdo He said it had 12 miles on it. That's all from predelivery/test drives from 1 or 2 other perspective buyers. Previously damaged, yes. But not used
Well regardless of the previous use if I buy a car new I expect it to be new as I receive it not with body damage it clearly have either frame or body damage there is no doubt about that and was clearly used
Cruzing 93 it turns out dealerships can "fix" odometers, this is usually used for instrument panel replacement, it could have more if the ecu was read.
This was obviously a demo, & some cars that are high demand don't get discounts. This car though does look damaged so the deal sold reflect an equivalent discount .Look at your deal.is it below book value? .its insane what people don't hear when the sales staff tells them details. like people being showed what 3m film would be applied to their car then demanding after that .its was suppose to be the entire car, or demanding a new car because it doesn't have 0 on the odometer. Good tip though I'd too thoroughly read over your deal before before you sign & make sure you understand the math. Car sales is a numbers game & there's a lot of competition & not as much profit in selling a new car as people think.
JACOJE LYNX even if it had 150+ miles on it it could have been a dealer trade, As a porter at a dealership I would have to deal with some dealer trades, I’ve had to get a car from a dealership over 300 miles away because the customer wanted a specific car, and the only one that one 300 miles away so when it was finally delivered it had 324 on the odometer
this is exactly why each time i buy a new car i still check all the body lines, paint, hood, tires etc. even when my new audi was still in wrappers. my friends say im paranoid but this is exactly why. good luck
Here's one ! I work for a large supermarket chain on the East coast.One of our drivers went up to the ports of New York to get a trailer of bananas. He was talking to a auto carrier guy. He said when the cars come off the ships, Audis, Maximas, Hondas etc. if they have a scratch that's just a half a inch anywhere on that car, they pull them to the side and a fork lift takes and crushes them right there at the dock !
phillip li. you have get your brand new car wrapped in gold and it doesn't mean a thing. Because the car could have had an accident while being off loaded from the ship plane or whatever, and repaired and you would never know.
KFStreich they can’t be rolled back but they can be reprogrammed I did it loads of times when I put a used unit and I need to set the Milage acording to the ecu
Even if it was damaged in transport at the dealership a pre delivery inspection has to be done before going for sale. These little things like the keys damaged, the gas door, etc has to be written down and fixed. They scammed this guy.
I thought the same thing. With the fuel door and trunk not being flush being the biggest give aways. But the trunk also appears to be a different shade of paint to the rest of the body.
I worked in a collision center as a body tech assistant AND paint prep. This car has had prior damage. The paint color on the quarter panel and rear gate DOES NOT MATCH! The off gaps on the rear gate and gas lid are HUGE give aways that there is SOMETHING wrong. Not to mention the outie on the gas lid and the defect on the panel. They couldnt even properly snap the inside b pillar panel on properly.
This was never wrecked the taligate is not adjusted well from the factory. White paint on Honda's are shit, they have trouble with white. The deforms on and by the gas lid is from the factory. If it was built in Alabama that plant has terrible quality.
I work in paint prep at a collision center as well, and you should know as well as I do that parts are painted separately in the factory and panels are off straight out the gate. That's why when you repair and paint you blend panels that butt against the work. Especially on 3 stage. Even gaps being off are common on brand new vehicles.
Angel Medina my mazda went in for body work I had to go back twice because panels didn't match up and rock guard was put on way to high. They told me it's better I had them repaint it because it didn't match I have pearl white it's a tricoat apparently hard to repaint
uuuumm no, any recent Honda has the millage stored in the ecu, you can swap the gauge cluster out and just lose the trip computer info. shows how much you know
+CANTSiR All it takes, I'm not to sure about this odyssey having it's miles rolled back. I think it might be something along the lines of a demo that might have been in a accident. But can't say for sure without seeing the car.
I've had an interior side panel pop off on a brand new Civic. It just was simply not full pressed in place at the factory. The dealer just pressed it firmly and then never a problem for 11 years. Until recently, on the same car, 11 years later, I pop the same panel off to replace the fuel door cable. The reinstalled it, then a few days later it popped off just like new, so I more firmly pressed it in, heard a distinctive "pop" as the panels interior plastic latches finally engaged properly, and it's been fine since. Brand new cars have issues too.
I once took my car in for regular service at the dealership, they gave me excuses for not being ready to pick up for 2 days. When I got it back, I realized immediately, that the driver's door was NOT the one that I came in with - the scratches on the arm rest and window buttons were different! They denied that something happened, but I knew they had dented the door and replaced it. Never went back to them, they are no longer in business (Chrysler dealership)
Alan_Akbar What I said was my opinion and you just saying "they are more succesful than ever" doesn't make it a fact also, so chill dude. Still think what I said it's true tho
PUT A BLACKLIGHT ON INSIDE AND BE AMAZED!!! Then take your findings (along with this video) up with the dealer's dealership? Man that manual cover was old af.
A simple paint thickness checker will tell you if it has been repainted or was just poorly assembled. If it has been repainted you have a case for fraud. If not lemon laws apply to defects that obvious if they can't fix them.
I'm sure they do, but they would charge you and it's just unreasonable to expect every person looking at buying a NEW car to do this. And this is only checking a single component too. Why not stop by like 10 different places to make sure the new product you're buying isn't actually used.
It’s not Honda the manufacture itself that you should be disappointed by, it’s the dealer, I hate how we have to buy cars through dealers, no consistency from dealer to dealer.
I'm sure there's a lot of people out there that agrees with what I am going to say. First off, sometimes when your out looking for a new car you forget to do somethings while checking the vehicle after looking at some. And sometimes, the dealership will park the vehicle at a certain place or angle to hide the flaws. This is typical, at various angle the car can hide flaws. As for the gas lid, surely it is not a flush fit. Also, the pearl from the quarter panel to the deck lid looks to be off in color. The quarter panel is a shade white and the deck lid is a shade yellow. Possibly telling you something had happened to the left side of the vehicle. Also, you did purchase a family van, so yes someone window shopping might been shopping with their kids!
After looking over between 2:20-2:30 minutes, you can clearly see the left sliding door being yellow like the deck lid and same as above the sliding rail. At factory the bumpers are painted away from the body of the vehicle, but in this case their is a huge dramatic difference in the color of the rear bumper. The front and rear bumper should make close but shouldn't be that obvious either!!!
I looked up Hillside Honda and they have fairly poor reviews. That should've been an immediate red flag to you. I drove 516 miles round-trip to pick up my new car from a highly reputable dealership with a team of diligent, integrous, and upstanding employees. I'm not saying you have to go out of your way like I did, but there are good dealerships and you should do your research next time. Don't be lazy. And like others have mentioned, you should've checked the car before signing. Even if it's new with 7 miles on the odometer, there could be flaws from the factory, delivery truck driver, wash & prep guy, or sales staff moving cars around. As a personal preference, I avoid buying from dealerships in NYC or any metropolitan area because the dealerships have tiny lot space to work with and cars are packed bumper to bumper, door to door and most dealerships park brand new cars on the street unattended for weeks.
either you are not telling the truth or you have very poor vision. why didnt you check this as you picked up the car? and if you did why did take the car???
amaury35 if you read, in the video description, the pre purchase inspection was in a relatively dimly lit area. The bright sun makes these defects obvious.
Bernard J Fortin SERIOUS. If I was to buy any new car. I would look it up n down. Before even talking about signing. Your a fool for not looking at all this the first time around. Your loss. Dont be mad at a car dealer. Because u bought something you didn't have to.
Many people are fools. When you're dropping a decent amount of money, it is in YOUR best interest to protect your own ass. Failure to do so, ends up in a youtube video.
Don't take this the wrong way, but I have been itching to post this somewhere...Those who object to “PIN number” on the grounds that the N in “PIN” stands for “number” in the phrase “personal identification number” are quite right, but it may be difficult to get people to say anything else. “PIN” was invented to meet the objection that a “password” consisting of nothing but numbers is not a word. Pronouncing each letter of the acronym as “P-I-N” blunts its efficiency. Saying just “PIN” reminds us of another common English word, though few people are likely to think when they are told to “enter PIN” that they should shove a steel pin into the terminal they are operating. In writing, anyway,“PIN” is unambiguous and is better used without the redundant “number.” The same goes for “VIN number”; “VIN” stands for “Vehicle Identification Number.” And “UPC code” is redundant because “UPC”stands for “Universal Product Code.” Similarly, “ISBN number” would logically mean “International Standard Book Number number.” It’s fine to say just “ISBN,” and that’s what most professionals in the book trade do.
Ignacio Corre they dont show you the exact car when you are looking for one... they show a showcase and at the end they give you a car that is stored in the back. They just need to know color and model
Miami Heat Dude. That's what happens at the McDonald's drive-thru. You order what want based on the menu pictures and then the order is handed to you at the 2nd window. Buying cars is different. They show you the exact vehicle you're going to purchase and if it's a brand new car, they'll go over the features with you as well as a walk through of the exterior and interior. This guy was obviously clueless or was too afraid to bring up his concerns prior to take possession of the vehicle. I'd rather hurt the feelings of a salesperson than willingly get screwed.
Jamie Lannoo Yep. Dealerships will lend new cars out as demos to salespersons and managers, you'll see them for sale with 3k on the odometer. Usually less though. They'll make up a story on how the car was driven from Texas or something because someone had "ordered" it, then they changed their mind. It's all lies.
Hussein Rizk I sort of agree. Suckers are born every minute, true, and there's nothing that's going to change that, but that doesn't mean taking advantage of people that are not properly informed or that think that everyone that talks to them is telling them the truth, is warranted either. Could happen to you, or someone you know, a family member or friend, etc. Anyone that's looking to buy a car. These sales managers are highly trained in the art of pathological lying and how to state untruths in a way that let's them "escape" if you do catch them on something. I've bought and sold used and new cars for 20 years, as well as work on them. I have seen and heard terrible stories come out of dealerships LOL
My dad got a Chevy truck and it was there “demo” truck it had a couple thousand miles on it but was still a “new” 2018. They did tell us this though and we got a really good deal
Car manuals can be an important reference when you're in a pinch. You can download the same manual to your phone if you want to be able to search it easier, but it's still the manual. A lot of custom features have specific ways to set them up properly.
the first thing i did when i bought my car (a used 1998 chevy lumina) was spend 3 hours reading the manual because it taught me how a lot of the systems work and how i can take care of them. Combined with internet knowledge, I know how to fix a lot of stuff on my car because I intend to take care of it and keep it running for years.
New manuals come in plastic???? My last several new car purchases over the last two decades are: 1997 Mercedes Benz E320, 2006 Honda Pilot EX-L, 2013 Infiniti JX35. In addition to that, I've done a butt-load of test driving new cars and I always ask if I can see the manual to check some service things to make sure it matches what I'm being told. The manuals are always in a plastic bag in the trunk. They are not wrapped in plastic----they're just tossed into a plastic bag that also contains all 4 carpeted floor mats, and in the case of my new Infiniti, the wireless headphones were in there as well for the rear DVD system. I'm not saying you're wrong---I'm just saying that I have never seen new car manuals wrapped in plastic before. What make/model have you seen this in?
Andy Smith I worked at a garage that serviced a big rental fleet and all new car manuals (and all the other bits you mentioned also) always came sealed in individual plastic bags, in every make of car we serviced (chev/gm, toyota/scion, infiniti/nissan, hyundai/kia, dodge, and ford).
I fail to see how its a stupid argument when its a fact. But if thats how you feel. You go with that. Not that im saying the condition of this van. Is acceptable. Because its not.
I am pretty sure it is the same in all states, but here in Maryland if a dealer uses a car as a loaner vehicle they have to title it to the dealer. I purchased my car that had 1300 miles on it and it had to be sold as used because it was a loaner vehicle. They can normally be sold as new up to like 3000 miles if not titled.
Jamacia queens is sketchy. We got off on the wrong trian going to Westbury to buy my used 2013 jeep wrangler unlimited. Looked it over with a fine tooth comb found some minor issues and got $750 off the price
One thing no one has mentioned is the number of people who test drive the car. That car has 114 miles on it, so it's not brand new. Also someone from the dealership could've borrowed the car for personal use. I had a friend growing up who was neighbors to an owner of a dealership. He would have a different vehicle every other week to drive home in.
Sadly those specific kind of car are used as a taxi/shuttle. worked in a dealership and they had crash with it, tire blew up damaged the whole back right side fender. a little bit of paint, replaced the tire and the rim (yeah the dude drove 10 miles on the rim :S) then they sold it as new.) also, voicing your concern about that fraud is not a good thing if you want to keep your job.
i was talking about my situation as i was working, as mentioned previously, in a dealership that did those kind of thing. as to why they care if their employee showed a video. because that could prevent them from frauding and making more money.
10+ years auto sales here, questions did they have a service center and body shop where you got this Honda ? How many miles when you got it? Was this fan in showroom?
Todd The Triumphant I agree my mom bought a qx60 that was a demo for 10k cheaper then retail and I still went and looked at everysingle little thing. To make sure it was all fine either way it came with CPO warranty and wasn't sold as new even though it only had 2k miles on it
Idk why the fuck you'd be filming this shit...I'd be back to that dealership chewing someone's ass out, as well as contacting Honda corporate directly...not to mention you have 30 days to return any vehicle and that's exactly what I'd have done demanding that they order my "NEW" vehicle from the manufacturer to be delivered to my home free of charge and with either a variety of added features free of charge or a greatly reduced price of the vehicle and or extension of manufacturers warranty...and while waiting for my "NEW" customized vehicle to be delivered I either keep possession of the "scam" car or have a loaner or rental given to me at no cost to me and of equal or greater value than my "NEW" vehicle!! Oh and free oil changes from the dealer for 1-3 years depending on how much of a hassle the whole experience was...
he's a passive aggressive Easterner, the kind who ruthlessly cheats on tests to qualify for the 'best schools... warms my heart to see someone take a chunk out of one of these parasites' wallets.
jayfitch22 that's extremely jewish of a thing to ask for. Like, I get that they should get ypu a new car, but they don't have to fucking send your kids to college for free
The panel could have just popped out if you parked in a hot sunny spot. Take it back asap... go to dealer and show them everything...... don't wait..don't attempt to fix anything yourself you'll void the warranty... if you have payments don't pay anymore til it's fixed.. I buy only American , Chevrolet ! ..........
That is how you ruin your credit.... The car isn't unusable and you signed a contract. You don't stop making payments, you take it in and have things fixed.
No that panel wouldn't just pop off in a sunny day. The open seal sets over top it and that b pillar sets into the body. All car manufacturer do shit work like this you just have to pick a good one
Honda still make, so far, very good cars. My opinion is not to judge a brand just because a dealer does cheap tricks, it's only the dealer's reputation in game. Me personally, I would trust Honda. That's my opinion. Anyhow, I hope you already did something by now. Good luck anyway!
A few years ago i was made redundant and looking for some work. I drive for a living and a chance came up to drive brand new BMW,SEAT,AUDI,KIA etc cars from a local port and get them ready for pick up ready to be sent to the main dealers to go on sale. All cars are in transport mode which means they arent at full power etc. I can tell you right now that by the time a brand new car reaches the main dealer it will have covered about 50 + miles at least. I had to drive maybe 10 miles from one dock to another, and then the cars get driven around to be prepared and valeted,waxed wrapped etc ready for car transporter to take them.
171 miles isnt new. Prob a test drive car for people looking to buy another car and they decided to get another and sell this now or A LOT of people were looking at this car and drove it. They get made then placed on a truck then go to the dealer so at TOPS the millage should be under 10 miles new buddy. 171 miles lets say all highway so 65 miles and hour that's 2.6 hours of driving on that car sooooooooo not new should pay attention next time.
First, any damage that may have happened before delivery would be repaired and not necessarily disclosed. The dealer may not even know about it. Damage in transit happens all the time. That being said, it is obvious that quarter panel has been repainted and had a horrible blend job, if one at all. Second, a new car is one that has not been titled/registered previously. So for the most part, mileage is not a determining factor. Cars can have excess mileage for many reasons besides being a dealer demo or a salesman’s car. I bought a new car with 150miles that was mostly due to it being a dealer trade and they drove the car from Tucson to Phoenix. That excess mileage was accounted for in the price I paid. Third, if you have kids, and most people shopping for a minivan do, you’ll probably install car seats on a test drive. The metal hooks from the car seat will scratch the black paint off the seat latches the first time. Especially if you are fumbling trying to get the latch on and wrestling with the seat.
The reason why: it was used by a manager or sales associate as work incentive. A good dealership will tell you that and give you a discount. But that’s pretty low miles so who knows
Cactus Pete I wasted 5 minutes of my life watching this, figured another 30 seconds to comment was justified. Has nothing to do with it being the voice of an Asian man.
I live in Illinois outside of Chicago. I work next to a shop that repairs damaged new cars specifically from dealerships. So here is something many people do not know: when a new car is damaged in transport, sitting on the lot at the dealership, from an employee at the dealership the car can be fixed and sold as new. If it was never titled to anyone, its new. I saw new cars with huge scratches, dings, dents, and was shocked the first time I saw it. The repairs were very good. However, I would have been pissed off to know my new car was damaged at all before I drove it off the lot. This is a secret they would never tell you at the dealer. Pass this on. Make sure you look over every spot on the car.
This is 100% your fault for taking delivery of this vehicle in this condition. Sure the dealer is scum for trying to pull this kind of shit, but it's still on you for not doing a detailed inspection.
What about if it came from a hurricane zone? And they relocated it as a loss at auction new, but it was floating in flood water and then transfer? Explains the damage maybe....
Have you had a chance to do a side by side with another brand new or at least slightly new odyssey? do some comparisons with a few odysseys and you can prove alot to them
I’m so sorry to hear about your van. Car dealership business is shady, I work in used car dealer for one month and realized it wasn’t for me. I saw things I didn’t like. My suggestion to others is buy a car out of state or upstate NY, nyc dealerships have terrible customer service. Plus do your homework on car and pricing online before going in. Email dealer about invoice pricing and send it to several dealers. Also search for exact vehicle and color with options you want. See which dealer has it in their stock and if they’re a big dealership there is better room to negotiate vs smaller dealers. Check car throughly, read paperwork properly. Trust your gut and don’t be afraid to walk. Don’t show interest or get excited for car.
I work at a Subaru dealership, and we take cars on dealer trades. Basically one dealership has a car that the other dealership wants and they trade the cars straight up. So we drive one car to one dealership and drive the desired car back from whatever dealership. This can put anywhere from 30-150 miles on a car. Any accident could have happened but my guess is that for the miles
I work on a honda dealership. Car collisions happen all the time. When that happens we sent the damage units to a highly qualified body shop. It seems like they did an awful job fixing you car. You can always take it back and complain to the GM or corporation.
2:10 that whole nearside and rear are different. When you pan round to the back 2:25 look at the paint. The two whites are not fully matched. It maybe lighting but to me it seems even. You need to remove the trim in the rear and compare welds on both sides. It'll be clear the right has work done on it. You may even find broken glass around the rear. All the faults are centered around the nearside. Within a few 1000 miles you'll notice even more faults. Yes u don't expect this when collecting a new car. Hence why it's a good idea to have your own check list, or go through the hand over reverse fully. Of course mechanical will be light but for new you can skip most of it.
New cars get scratched and dented in the shipping process, usually repaired at the dealer themselves & people test drive cars with their kids in them, just go take it to the dealer and tell them to fix the issues.
The only little ding that you can see everyday is in your pants.. No car with more than 10 miles is considered new.. maybe they call it demo, which is code name for hey dummy it is now a used car
Can you answer my several question .. where do you live ? And what do you think about the price for that car ? Are you from middle economy in your country ? .... I was ask about that because in my country that car is very expensive which is only high economy could buy this car ....
I work at Honda and most of that stuff is just from bad the plant that built it. The tailgate isn't adjusted well the fuel lid is deformed and off location. That pillar garnish either wasn't set all the way or damaged. The seat buckles for the car seat was probably scratched on install. I do inspection and repair where I work and see crap like this all day long.
12 miles is brand new. I work at a dealer and our cars have 10 to 17 miles new because they are inspected before being sold and this uncludes a mandatory 5 mile test drive. Maybe people used it to test drive. You would not imagine how many people get to drive dealership cars before they get to the customer. Things happen in the lots and sometimes cars get damaged, this is where each dealership is different. Will they get a quality repair? Or just get a halfass job done to move the unit out? This is where you as a consumer get to be picky all you want, inspect inspect inspect every detail before you leave the lot and make sure they make things right or get it in writing.
most “new cars” from dealerships aren’t new. i don’t know how they get around the odometer but they will let people drive their cars before selling them. a place i use to work had a deal with a local dealership where the owners would get new cars from the dealership to drive as their everyday car and would take them in if the dealership needed them to sell and would just give them another car. they didn’t lease the car or anything they even drove around with the dealer plates. one time they had an Audi A8 for 6 months before the dealership needed it because they had someone wanting to buy one. so someone bought a “new” a8 that a family had been driving for 6 months before they bought it. so my advice to anyone buying a new car is look it over top to bottom before buying. don’t go by the millage clearly they have a way around this. i don’t know anyone who would buy a “new car with thousands of miles on it” also my grandfather use to drive “new cars” from dealerships to other dealerships and we aren’t talking down the road to the next town we are talking almost across the whole country. longest drive was from New York to Las Vegas. from one dealership to another. still had the factory stickers on the cars. he did this for about 5 years.
Did you get this sorted out in the end? Agree the car could have been damaged when delivered to the dealer but you shouldn’t have to accept damaged goods.
![Felix "Unfair" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/Oswujxm2Ag0/mqdefault.jpg)
Ive worked at dealerships since high school. Almost 20 years. Don't trust anyone.
im not trusting you
Thank you. Finally some honesty from these fucking hacks. Only takes them to be anonymous. Can’t act like a decent human and make a wage. Gotta fuck over each and every person they interact with
The bad part is that even employees usually know right from wrong but if the boss man tells you to do a hack job, well...... he signs the paycheck so such
as it goes.
I've seen $50k cars come off the truck bran new, shit gets scraped along bottom of rocker. Fuck it customer won't see it send it down the road they say. You have to be careful buying cars.
Any tips?
I wouldn't be surprised if that car had a collision on the dealer lot or during a test drive.
Very possibly could have. If the owner decided to pay for the repairs, it could have gone to a shop with out insurance ever knowing. Then the work wouldn't be on the carfax, allowing the dealer to sell it as brand new again. Depending on the damage, the dealer could have still ended up making a profit over the cost of repairs.
Cars Simplified they wreck em on the lot all the time. roll it straight into the shop
Cars Simplified ... I have first hand knowledge of this happening. Back in 2004, I was test driving a ford explorer sport- track. The salesman gave me the key and told me to drive it around the block, while my wife stayed at the dealership. Coming around the last intersection, the vehicle RAN OUT OF GAS, right there in the right hand lane of a VERY busy highway. I went into a nearby restaurant, to phone the dealership about the problem. While making the call, I hear skidding. I look up, and a car had suddenly stopped behind the now disabled vehicle. Another car sped up behind that car, skiided, hit the vehicle in front of him, bumping the other car into the test vehicle. It was very minor damage, a few scrapes and bumps. Upon getting the vehicle back to the lot, the salesman STILL TRIED TO SELL ME THE TRUCK. " Oh, we can bump that out in a jiffy"... I told him " you got to be kidding me". So, I have no doubt that this goes on without peoples knowledge. And I have no doubt, that this place sold that vehicle, WITHOUT having fixed that minor damage.
Kenneth P. It happened while you was driving it lol not like the was hiding it from you lol.
Ya I worked at a dealership for 3 years, and any time a new car is damaged it is sent to whatever shop onsite or offsite for repairs and you would most likely never know anything about it. I have seen new cars sold with damage that customers never saw but I brought to the attention of the salesman who said "hope they don't see that".
the manager used it brother....i worked at a dealership for 10 years, and trust me, your car is anything but new.
8000RPMS they reset mileage or something?
do they?
they take it for test drives/personal use
As a tech at a new car dealership, I can say, yes we do drive the cars a little bit. That is actually my job at the dealership. We drive them around looking for any problems. Just the other day I had a brand new 2018 Equinox show up with 2 miles on it and the drivers window had fallen off the tracks. A 2018 Silverado 2500 missing the spare. A 2017 Volt with loose bolts on the pass seat made it rattle when driving. We would not be able to find this stuff without driving them around. They don't always show up in pristine condition from the factory.
As for the panel on the back. Some vehicles have recalls done before they are even sold. And the panel may not have been reinstalled correctly. It happens sometimes.
The gate being not properly aligned is a simple latch adjustment and your dealer should take care of it free of charge.
The scuffs on the keys definently do look excessive and we would never deliver a car with keys that look like that. And as for abusing the dealer plates; I certainly don't and I would frown upon anyone that does.
@ Ben Brunelle - That's called PDI. And being that you're only a tech there, you aren't allowed to abuse dealer plates. People higher up are abusing it.
Your first problem was buying a honda for 37k
JustinAbroad 🤣🤣🤣
Insane for sure
Did they at least use Vaseline when they stuck it in ya?
lol
Jason Addison they don't at hewside hawnda
Savage, but true!
quartz sand?
I doubt it ! that's why it hurt so bad !
You got a previously used or wrecked car!!! Go back and demand an answer!
dcpc08161992 No, if they used the car as a rental vehicle for their dealership then took it out of service then place it on the lot they can still sell it as a new vehicle. I work @ a dealership who does this all the time.
Internet Weirdo
He said it had 12 miles on it. That's all from predelivery/test drives from 1 or 2 other perspective buyers. Previously damaged, yes. But not used
Internet Weirdo just because they do doesn't make it ok!
Well regardless of the previous use if I buy a car new I expect it to be new as I receive it not with body damage it clearly have either frame or body damage there is no doubt about that and was clearly used
Cruzing 93 it turns out dealerships can "fix" odometers, this is usually used for instrument panel replacement, it could have more if the ecu was read.
Take the van back
Yup!
Should’ve walked away when a new car has 150+ miles on it. Bad indicator
JACOJE LYNX That could be a lot of test drives or a transfer from another dealership.
Exactly... 90-150 miles is pretty common.
Bob I got my new car with 4 miles (2018 Honda Accord)
This was obviously a demo, & some cars that are high demand don't get discounts. This car though does look damaged so the deal sold reflect an equivalent discount .Look at your deal.is it below book value? .its insane what people don't hear when the sales staff tells them details. like people being showed what 3m film would be applied to their car then demanding after that .its was suppose to be the entire car, or demanding a new car because it doesn't have 0 on the odometer. Good tip though I'd too thoroughly read over your deal before before you sign & make sure you understand the math. Car sales is a numbers game & there's a lot of competition & not as much profit in selling a new car as people think.
JACOJE LYNX even if it had 150+ miles on it it could have been a dealer trade,
As a porter at a dealership I would have to deal with some dealer trades, I’ve had to get a car from a dealership over 300 miles away because the customer wanted a specific car, and the only one that one 300 miles away so when it was finally delivered it had 324 on the odometer
this is exactly why each time i buy a new car i still check all the body lines, paint, hood, tires etc. even when my new audi was still in wrappers. my friends say im paranoid but this is exactly why. good luck
Even still in wrappers who wants to get a car with screwed up panel alignment.
Here's one ! I work for a large supermarket chain on the East coast.One of our drivers went up to the ports of New York to get a trailer of bananas. He was talking to a auto carrier guy. He said when the cars come off the ships, Audis, Maximas, Hondas etc. if they have a scratch that's just a half a inch anywhere on that car, they pull them to the side and a fork lift takes and crushes them right there at the dock !
That seems really wasteful.
Who cares about "Giving them hell"? Did they refund any money overpaid?
phillip li. you have get your brand new car wrapped in gold and it doesn't mean a thing. Because the car could have had an accident while being off loaded from the ship plane or whatever, and repaired and you would never know.
It could have been damaged in transport, or it could have had the odometer rolled back. Did you ever check the miles on the ecu?
KFStreich digital odometer cant be rolled back. Dash could be replaced or ECU replaced tho. Whichever one records the mileage
You guys both bring up great points, didn't even know both points.
KFStreich they can’t be rolled back but they can be reprogrammed I did it loads of times when I put a used unit and I need to set the Milage acording to the ecu
Elyas Rasti my jackass buddy rolled back his miles on his 2015 taurus lease, so it can be done.
Even if it was damaged in transport at the dealership a pre delivery inspection has to be done before going for sale. These little things like the keys damaged, the gas door, etc has to be written down and fixed. They scammed this guy.
You should have refused to take it and file a complaint
it's all little things you notice over time, but good salesmen will never let you focus that hard before you buy it.
It’s been in an accident
Rick Harrison how much could I get for this van?
Rick Harrison your show was an accident 😂
Rick Harrison
You should probably call in an expert to confirm it
Ok get one of your “friends” on the phone😂
I thought the same thing. With the fuel door and trunk not being flush being the biggest give aways. But the trunk also appears to be a different shade of paint to the rest of the body.
I worked in a collision center as a body tech assistant AND paint prep. This car has had prior damage. The paint color on the quarter panel and rear gate DOES NOT MATCH! The off gaps on the rear gate and gas lid are HUGE give aways that there is SOMETHING wrong. Not to mention the outie on the gas lid and the defect on the panel. They couldnt even properly snap the inside b pillar panel on properly.
This was never wrecked the taligate is not adjusted well from the factory. White paint on Honda's are shit, they have trouble with white. The deforms on and by the gas lid is from the factory. If it was built in Alabama that plant has terrible quality.
I work in paint prep at a collision center as well, and you should know as well as I do that parts are painted separately in the factory and panels are off straight out the gate. That's why when you repair and paint you blend panels that butt against the work. Especially on 3 stage. Even gaps being off are common on brand new vehicles.
Angel Medina a
Exactly, my 2016 honda pilot came with many of the same issues, including the gas cap.
Angel Medina my mazda went in for body work I had to go back twice because panels didn't match up and rock guard was put on way to high. They told me it's better I had them repaint it because it didn't match I have pearl white it's a tricoat apparently hard to repaint
They did all that in less than 200 miles?
uuuumm no, any recent Honda has the millage stored in the ecu, you can swap the gauge cluster out and just lose the trip computer info. shows how much you know
And no a dealership dose not swap gauge clusters everyday, 80%+ of the time its basic maintenance and bullshit warranty stuff.
If you think that you have no idea what your talking about. If anything the issue is predominantly leased trucks and exotics.
+CANTSiR All it takes, I'm not to sure about this odyssey having it's miles rolled back. I think it might be something along the lines of a demo that might have been in a accident. But can't say for sure without seeing the car.
the van was backed into something with the gap distortion on the rear end
I've had an interior side panel pop off on a brand new Civic. It just was simply not full pressed in place at the factory. The dealer just pressed it firmly and then never a problem for 11 years. Until recently, on the same car, 11 years later, I pop the same panel off to replace the fuel door cable. The reinstalled it, then a few days later it popped off just like new, so I more firmly pressed it in, heard a distinctive "pop" as the panels interior plastic latches finally engaged properly, and it's been fine since. Brand new cars have issues too.
I once took my car in for regular service at the dealership, they gave me excuses for not being ready to pick up for 2 days. When I got it back, I realized immediately, that the driver's door was NOT the one that I came in with - the scratches on the arm rest and window buttons were different! They denied that something happened, but I knew they had dented the door and replaced it. Never went back to them, they are no longer in business (Chrysler dealership)
Paul Moffat Chrysler is dying
Well Chrysler is trash sooo
Alan Castillo no they arent they are more successful than ever quit pulling facts out of your ass
Alan_Akbar What I said was my opinion and you just saying "they are more succesful than ever" doesn't make it a fact also, so chill dude.
Still think what I said it's true tho
Alan Castillo you posted it as a fact not an opinion
PUT A BLACKLIGHT ON INSIDE AND BE AMAZED!!! Then take your findings (along with this video) up with the dealer's dealership? Man that manual cover was old af.
Why would you go to Queens to buy a new car...Hay Tony we got another fish
bitukukuasukgremany3 scratched up key fob? forgettaboutit
Bada bing!
Bada bum!
Bada *OOOOOOOHYEEEEAH!*
WERE WALKIN HEREEEEE
A simple paint thickness checker will tell you if it has been repainted or was just poorly assembled. If it has been repainted you have a case for fraud. If not lemon laws apply to defects that obvious if they can't fix them.
Michael Wilkening You expect people to buy a few hundred dollar tool just to check one part of a NEW vehicle sold by a dealer??
It costs $25 on Aliexpress.
Boris Which probably doesn't work.
Nayr, Or you could swing by a body shop and ask them to check for you, I'm sure they have one.
I'm sure they do, but they would charge you and it's just unreasonable to expect every person looking at buying a NEW car to do this. And this is only checking a single component too. Why not stop by like 10 different places to make sure the new product you're buying isn't actually used.
It’s not Honda the manufacture itself that you should be disappointed by, it’s the dealer, I hate how we have to buy cars through dealers, no consistency from dealer to dealer.
Charles Conway *Supreme Leader Aleks
this is my local honda dealer, they’re known for shady business
I'm sure there's a lot of people out there that agrees with what I am going to say. First off, sometimes when your out looking for a new car you forget to do somethings while checking the vehicle after looking at some. And sometimes, the dealership will park the vehicle at a certain place or angle to hide the flaws. This is typical, at various angle the car can hide flaws. As for the gas lid, surely it is not a flush fit. Also, the pearl from the quarter panel to the deck lid looks to be off in color. The quarter panel is a shade white and the deck lid is a shade yellow. Possibly telling you something had happened to the left side of the vehicle. Also, you did purchase a family van, so yes someone window shopping might been shopping with their kids!
After looking over between 2:20-2:30 minutes, you can clearly see the left sliding door being yellow like the deck lid and same as above the sliding rail. At factory the bumpers are painted away from the body of the vehicle, but in this case their is a huge dramatic difference in the color of the rear bumper. The front and rear bumper should make close but shouldn't be that obvious either!!!
why you typing what was said in the video
Echo Beats I don't agree so fuck off
I looked up Hillside Honda and they have fairly poor reviews. That should've been an immediate red flag to you. I drove 516 miles round-trip to pick up my new car from a highly reputable dealership with a team of diligent, integrous, and upstanding employees. I'm not saying you have to go out of your way like I did, but there are good dealerships and you should do your research next time. Don't be lazy. And like others have mentioned, you should've checked the car before signing. Even if it's new with 7 miles on the odometer, there could be flaws from the factory, delivery truck driver, wash & prep guy, or sales staff moving cars around. As a personal preference, I avoid buying from dealerships in NYC or any metropolitan area because the dealerships have tiny lot space to work with and cars are packed bumper to bumper, door to door and most dealerships park brand new cars on the street unattended for weeks.
Maglia Rosa I once got a lemon from a high review dealer.
What did you buy a spaceship? 516 miles??? All that gas and time smh
Are you actually saying this is good fault? You're a fucking moron.
either you are not telling the truth or you have very poor vision. why didnt you check this as you picked up the car? and if you did why did take the car???
amaury35 if you read, in the video description, the pre purchase inspection was in a relatively dimly lit area. The bright sun makes these defects obvious.
Who checks a brand new car
Ant caring purchaser idiot
Pat Garvey exactly!! too many people think they know best:( if you buy something "new" make sure its god damn new!!!
Fredy Rivas everyone with a brain?
Looks like you got a managers demo
Yep
Why didn't you check before you signed on the dotted line.....?
Bernard J Fortin exactly!!!
Bernard J Fortin read the description
this man has never been to a dealership
Bernard J Fortin I
Bernard J Fortin SERIOUS. If I was to buy any new car. I would look it up n down. Before even talking about signing. Your a fool for not looking at all this the first time around. Your loss. Dont be mad at a car dealer. Because u bought something you didn't have to.
Why did you not check these things out BEFORE you bought it?
Mark Day if they aren't noticeable immediately most people don't inspect a car that is sold as "new". It wasn't a used car.
Many people are fools. When you're dropping a decent amount of money, it is in YOUR best interest to protect your own ass. Failure to do so, ends up in a youtube video.
Mark Day right lol
Mark Day idiot, who is gonna look at the car seat clip? The back light that hard and the gas cover??
Run a VIN number scan
That’s what car fax is
Don't take this the wrong way, but I have been itching to post this somewhere...Those who object to “PIN number” on the grounds that the N in “PIN” stands for “number” in the phrase “personal identification number” are quite right, but it may be difficult to get people to say anything else. “PIN” was invented to meet the objection that a “password” consisting of nothing but numbers is not a word. Pronouncing each letter of the acronym as “P-I-N” blunts its efficiency. Saying just “PIN” reminds us of another common English word, though few people are likely to think when they are told to “enter PIN” that they should shove a steel pin into the terminal they are operating. In writing, anyway,“PIN” is unambiguous and is better used without the redundant “number.”
The same goes for “VIN number”; “VIN” stands for “Vehicle Identification Number.” And “UPC code” is redundant because “UPC”stands for “Universal Product Code.”
Similarly, “ISBN number” would logically mean “International Standard Book Number number.” It’s fine to say just “ISBN,” and that’s what most professionals in the book trade do.
You did not see this when you before you got the car?
Ignacio Corre they dont show you the exact car when you are looking for one... they show a showcase and at the end they give you a car that is stored in the back. They just need to know color and model
Miami Heat are you serious? Do they actually switch up a different car?
Miami Heat What are you talking about lmao before you sign on the day of delivery you see the exact car youre getting...
Miami Heat you’re an idiot
Miami Heat Dude. That's what happens at the McDonald's drive-thru. You order what want based on the menu pictures and then the order is handed to you at the 2nd window. Buying cars is different. They show you the exact vehicle you're going to purchase and if it's a brand new car, they'll go over the features with you as well as a walk through of the exterior and interior. This guy was obviously clueless or was too afraid to bring up his concerns prior to take possession of the vehicle. I'd rather hurt the feelings of a salesperson than willingly get screwed.
shouldn't a new car have like 0-10 miles on it ?
Anthony Johnson No, a "new" car can have hundreds, if not thousands of miles on it already.
thousands lmao
Jamie Lannoo Yep. Dealerships will lend new cars out as demos to salespersons and managers, you'll see them for sale with 3k on the odometer. Usually less though. They'll make up a story on how the car was driven from Texas or something because someone had "ordered" it, then they changed their mind. It's all lies.
Hussein Rizk I sort of agree. Suckers are born every minute, true, and there's nothing that's going to change that, but that doesn't mean taking advantage of people that are not properly informed or that think that everyone that talks to them is telling them the truth, is warranted either. Could happen to you, or someone you know, a family member or friend, etc. Anyone that's looking to buy a car. These sales managers are highly trained in the art of pathological lying and how to state untruths in a way that let's them "escape" if you do catch them on something. I've bought and sold used and new cars for 20 years, as well as work on them. I have seen and heard terrible stories come out of dealerships LOL
My dad got a Chevy truck and it was there “demo” truck it had a couple thousand miles on it but was still a “new” 2018. They did tell us this though and we got a really good deal
New manuals come wrapped in plastic.
Nobody reads car manuals.
Car manuals can be an important reference when you're in a pinch. You can download the same manual to your phone if you want to be able to search it easier, but it's still the manual. A lot of custom features have specific ways to set them up properly.
the first thing i did when i bought my car (a used 1998 chevy lumina) was spend 3 hours reading the manual because it taught me how a lot of the systems work and how i can take care of them. Combined with internet knowledge, I know how to fix a lot of stuff on my car because I intend to take care of it and keep it running for years.
New manuals come in plastic???? My last several new car purchases over the last two decades are: 1997 Mercedes Benz E320, 2006 Honda Pilot EX-L, 2013 Infiniti JX35. In addition to that, I've done a butt-load of test driving new cars and I always ask if I can see the manual to check some service things to make sure it matches what I'm being told. The manuals are always in a plastic bag in the trunk. They are not wrapped in plastic----they're just tossed into a plastic bag that also contains all 4 carpeted floor mats, and in the case of my new Infiniti, the wireless headphones were in there as well for the rear DVD system. I'm not saying you're wrong---I'm just saying that I have never seen new car manuals wrapped in plastic before. What make/model have you seen this in?
Andy Smith I worked at a garage that serviced a big rental fleet and all new car manuals (and all the other bits you mentioned also) always came sealed in individual plastic bags, in every make of car we serviced (chev/gm, toyota/scion, infiniti/nissan, hyundai/kia, dodge, and ford).
Probably a mileage rollback, dirty dealers often do this to demo and program cars.
Larry Reagan rollback...lmao
Im a mechanic at a car dealership.
And i can guarentee you, we can not "rollback" the mileage"
Hi. I don't have a dog in this fight, but Nick, that's a stupid argument. Do not use anecdotal evidence when attempting to determine fact.
I fail to see how its a stupid argument when its a fact. But if thats how you feel. You go with that.
Not that im saying the condition of this van. Is acceptable. Because its not.
Perhaps you should review what "anecdotal evidence" means.
A NEW car shouldn’t have more than 20 miles on it
They just bought a new gauge cluster and put it in. You can check the engine hours and mileage from the PCM with an automotive scanner... Jesus..
Great tip.
Cluster is digital, not like the rotating miles in the old days, it reads from the computer
BassManBobBassCovers Whoa didn't know that. That's awesome. Any more info regarding this?
A new cluster starts at 0Miles. I know from experience!
Surprised this post got attention with my foul mouth lol... :D
Only the expensive $1,000 scanners can check mileage and engine hours. Most to all mechanics will have those scanners.
It is probably a loaner car before, or production trail car, should have inspect your vehicle before you buy
The_vb Or the dealer should disclose that information before ripping people off.
But it only had 12 miles on it when he got it, so was likely only test drove once or twice before he bought it.
The_vb if it was a loaner it wouldn't have had 12 miles.
Damaged in transit on the delivery truck or rail car
I am pretty sure it is the same in all states, but here in Maryland if a dealer uses a car as a loaner vehicle they have to title it to the dealer. I purchased my car that had 1300 miles on it and it had to be sold as used because it was a loaner vehicle. They can normally be sold as new up to like 3000 miles if not titled.
Why do you buy from a dealership in Jamaica (Queens)? People don't say lets go to Jamaica to buy from honest business
Peizxcv Where's he gonna go? Jersey, Long Island? Philly? There's crooks all over the Northeast.
J josephm You are right. I guess he need to go seek out a wealthy suburb dealer. The dealers on Northern Blvd, New Rochelle and Jersey are all crooks.
What about Central Ave in Yonkers?
Peizxcv Huntington Honda is better
Jamacia queens is sketchy. We got off on the wrong trian going to Westbury to buy my used 2013 jeep wrangler unlimited. Looked it over with a fine tooth comb found some minor issues and got $750 off the price
Maybe it’s a demo car (showroom car)
Take it back and tell them you want a touring touring elite for the same price they sold that EXL to you
blue light idiot
Gavrila Petrovich idiot
Dude Duderson idiot
HTR IOUS idiot
Unknown Horror idiot.
One thing no one has mentioned is the number of people who test drive the car. That car has 114 miles on it, so it's not brand new. Also someone from the dealership could've borrowed the car for personal use. I had a friend growing up who was neighbors to an owner of a dealership. He would have a different vehicle every other week to drive home in.
Sadly those specific kind of car are used as a taxi/shuttle. worked in a dealership and they had crash with it, tire blew up damaged the whole back right side fender. a little bit of paint, replaced the tire and the rim (yeah the dude drove 10 miles on the rim :S) then they sold it as new.)
also, voicing your concern about that fraud is not a good thing if you want to keep your job.
i was talking about my situation as i was working, as mentioned previously, in a dealership that did those kind of thing.
as to why they care if their employee showed a video. because that could prevent them from frauding and making more money.
Hello, I wonder what's the outcome of all this? Did you finally get a replacement?
How old r u
Somewhere between 1 and 40
Greez-Eh-Peezy it's an Internet meme.
Vunter ok I wouldn't talk about a Scion when you have a mini Cooper as ur pfp. Lol
Did you take you're own trousers down or did they help you with that at least.
You could’ve had this problem with any car. Don’t blame Honda 🤷♂️
10+ years auto sales here, questions did they have a service center and body shop where you got this Honda ? How many miles when you got it? Was this fan in showroom?
Downhill Honda now
Why wouldn’t you look for all this stuff before buying it...?
Darren Harman Bmx Because it was new. A new car should be exactly that, new. Even if it's a dealer demo, it shouldn't have all this stuff wrong.
moonbeamskies that's a terrible excuse. That's just being lazy.
Cause he is a heccin borker
Todd The Triumphant I agree my mom bought a qx60 that was a demo for 10k cheaper then retail and I still went and looked at everysingle little thing. To make sure it was all fine either way it came with CPO warranty and wasn't sold as new even though it only had 2k miles on it
Idk why the fuck you'd be filming this shit...I'd be back to that dealership chewing someone's ass out, as well as contacting Honda corporate directly...not to mention you have 30 days to return any vehicle and that's exactly what I'd have done demanding that they order my "NEW" vehicle from the manufacturer to be delivered to my home free of charge and with either a variety of added features free of charge or a greatly reduced price of the vehicle and or extension of manufacturers warranty...and while waiting for my "NEW" customized vehicle to be delivered I either keep possession of the "scam" car or have a loaner or rental given to me at no cost to me and of equal or greater value than my "NEW" vehicle!! Oh and free oil changes from the dealer for 1-3 years depending on how much of a hassle the whole experience was...
he's a passive aggressive Easterner, the kind who ruthlessly cheats on tests to qualify for the 'best schools... warms my heart to see someone take a chunk out of one of these parasites' wallets.
Minnesota is passive aggressive. The east coast is just aggressive.
jayfitch22 that's extremely jewish of a thing to ask for. Like, I get that they should get ypu a new car, but they don't have to fucking send your kids to college for free
thecauseandfx guilty
Yes we are aggressive on the east coast but il take aggression over entitled self victimizing snowflakes on the west coast
The only crime here is buying a mini van
Probably a demo and they changed combo meter
The panel could have just popped out if you parked in a hot sunny spot. Take it back asap... go to dealer and show them everything...... don't wait..don't attempt to fix anything yourself you'll void the warranty... if you have payments don't pay anymore til it's fixed..
I buy only American , Chevrolet ! ..........
That is how you ruin your credit.... The car isn't unusable and you signed a contract. You don't stop making payments, you take it in and have things fixed.
Chevrolet. That's Government Motors, yea it is. Your tax dollars at work.
No that panel wouldn't just pop off in a sunny day. The open seal sets over top it and that b pillar sets into the body. All car manufacturer do shit work like this you just have to pick a good one
Honda still make, so far, very good cars. My opinion is not to judge a brand just because a dealer does cheap tricks, it's only the dealer's reputation in game. Me personally, I would trust Honda. That's my opinion. Anyhow, I hope you already did something by now. Good luck anyway!
Never buy a car at night.
Always check the panel gaps.
Abused demo?
Should’ve bought a used one worst thing that would happen is it was actually new
Loaner car or demo car take it back u should of looked that over. But who cares is newer than most ppl cars here.
A few years ago i was made redundant and looking for some work. I drive for a living and a chance came up to drive brand new BMW,SEAT,AUDI,KIA etc cars from a local port and get them ready for pick up ready to be sent to the main dealers to go on sale. All cars are in transport mode which means they arent at full power etc. I can tell you right now that by the time a brand new car reaches the main dealer it will have covered about 50 + miles at least. I had to drive maybe 10 miles from one dock to another, and then the cars get driven around to be prepared and valeted,waxed wrapped etc ready for car transporter to take them.
its ben in a accedent
and its. Should be it's.
Should also have a period at the end of your sentence.
You also forgot the a turns to an an because the word following it starts with a vowel.
TheHB'STech JZ yeah
You also spelled accident wrong.
171 miles isnt new. Prob a test drive car for people looking to buy another car and they decided to get another and sell this now or A LOT of people were looking at this car and drove it. They get made then placed on a truck then go to the dealer so at TOPS the millage should be under 10 miles new buddy. 171 miles lets say all highway so 65 miles and hour that's 2.6 hours of driving on that car sooooooooo not new should pay attention next time.
If its never been titled before it is considered new, regardless of the miles..
Checkm8king2 then it was test drive car for people so sucks to suck don't buy car with over 2 hours of driving on it.
Checkm8king2 not true if a new vechile.has 500 or more miles it's considered used regardless if it's been titled before
As stated in the description. It has 171 miles NOW. When he bought it the paperwork said 1 mile. But the odometer when he picked it up said 12 Miles.
Mason Wilson 171 miles is very new....
Then don't buy a shitty odyssey
steven dont be rude to my dad
Defuse Gt Facts do not care about your feelings
Joe Marley wtf
Greez-Eh-Peezy hmmm that's funny is that why theirs more Honda vans on the road still than any other brand but like you said there so crappy lmao
kyle puckett just because there are more of them doesn’t mean they’re better
First, any damage that may have happened before delivery would be repaired and not necessarily disclosed. The dealer may not even know about it. Damage in transit happens all the time. That being said, it is obvious that quarter panel has been repainted and had a horrible blend job, if one at all.
Second, a new car is one that has not been titled/registered previously. So for the most part, mileage is not a determining factor. Cars can have excess mileage for many reasons besides being a dealer demo or a salesman’s car. I bought a new car with 150miles that was mostly due to it being a dealer trade and they drove the car from Tucson to Phoenix. That excess mileage was accounted for in the price I paid.
Third, if you have kids, and most people shopping for a minivan do, you’ll probably install car seats on a test drive. The metal hooks from the car seat will scratch the black paint off the seat latches the first time. Especially if you are fumbling trying to get the latch on and wrestling with the seat.
its Z from antz 😂
Asians will drive NOTHING but Hondas.
krzrrazrrokr I drive a Dodge Charger and my dad drives a Chevy Silverado. Oh and we’re Asian :)
Eileen Zhang you're the one exception. I know a lot of Asians and they all drive Honda
krzrrazrrokr I mean I’m sure there are other Asians out there that don’t drive Hondas but I know what you mean lol
Don't blame a salesman for your mistakes.
The reason why: it was used by a manager or sales associate as work incentive. A good dealership will tell you that and give you a discount. But that’s pretty low miles so who knows
This guys name is som ting Wong wit mah char
hayden york bet you thought this was going to get you a lot of likes when you wrote it ?
I had to check the date to make sure it wasn’t an April fools video but nope the guy just really that ignorant🤦♂️ smh
No manly bones in this dudes body grow a pair, you did have a child right?
Danny Flores @ 2:39 uses the thickness of a quarter and refers to it as being a quarter inch out lol
Cactus Pete I wasted 5 minutes of my life watching this, figured another 30 seconds to comment was justified. Has nothing to do with it being the voice of an Asian man.
Shutup your ugly face
Farhan N yeah what he said
I live in Illinois outside of Chicago. I work next to a shop that repairs damaged new cars specifically from dealerships. So here is something many people do not know: when a new car is damaged in transport, sitting on the lot at the dealership, from an employee at the dealership the car can be fixed and sold as new. If it was never titled to anyone, its new. I saw new cars with huge scratches, dings, dents, and was shocked the first time I saw it. The repairs were very good. However, I would have been pissed off to know my new car was damaged at all before I drove it off the lot. This is a secret they would never tell you at the dealer. Pass this on. Make sure you look over every spot on the car.
Any new updates or dealer response? Im very interested to know what happened.
This is 100% your fault for taking delivery of this vehicle in this condition.
Sure the dealer is scum for trying to pull this kind of shit, but it's still on you for not doing a detailed inspection.
What about if it came from a hurricane zone? And they relocated it as a loss at auction new, but it was floating in flood water and then transfer? Explains the damage maybe....
Have you had a chance to do a side by side with another brand new or at least slightly new odyssey? do some comparisons with a few odysseys and you can prove alot to them
So it has been almost 2 years since you got your van. Has the dealership ever followed up?
How many miles were on it when you bought it?
I bought a new truck around 2 months ago. Before I committed I did a thorough walk around to look for any imperfections
I’m so sorry to hear about your van. Car dealership business is shady, I work in used car dealer for one month and realized it wasn’t for me. I saw things I didn’t like. My suggestion to others is buy a car out of state or upstate NY, nyc dealerships have terrible customer service. Plus do your homework on car and pricing online before going in. Email dealer about invoice pricing and send it to several dealers. Also search for exact vehicle and color with options you want. See which dealer has it in their stock and if they’re a big dealership there is better room to negotiate vs smaller dealers. Check car throughly, read paperwork properly. Trust your gut and don’t be afraid to walk. Don’t show interest or get excited for car.
Other than all these minor things its a good car right? I mean, it gets you from point A to point B safely? If yes, so what if the car was used?
Did you buy this sight unseen? This is the kind of stuff you recognize before or after a test drive.
I work at a Subaru dealership, and we take cars on dealer trades. Basically one dealership has a car that the other dealership wants and they trade the cars straight up. So we drive one car to one dealership and drive the desired car back from whatever dealership. This can put anywhere from 30-150 miles on a car. Any accident could have happened but my guess is that for the miles
I work on a honda dealership. Car collisions happen all the time. When that happens we sent the damage units to a highly qualified body shop. It seems like they did an awful job fixing you car. You can always take it back and complain to the GM or corporation.
I'm curious, was this issue resolved?
Ok, so what was the end result? Did you bring it back to the dealer?
2:10 that whole nearside and rear are different. When you pan round to the back 2:25 look at the paint. The two whites are not fully matched. It maybe lighting but to me it seems even.
You need to remove the trim in the rear and compare welds on both sides. It'll be clear the right has work done on it. You may even find broken glass around the rear.
All the faults are centered around the nearside. Within a few 1000 miles you'll notice even more faults. Yes u don't expect this when collecting a new car. Hence why it's a good idea to have your own check list, or go through the hand over reverse fully. Of course mechanical will be light but for new you can skip most of it.
New cars get scratched and dented in the shipping process, usually repaired at the dealer themselves & people test drive cars with their kids in them, just go take it to the dealer and tell them to fix the issues.
The only little ding that you can see everyday is in your pants..
No car with more than 10 miles is considered new.. maybe they call it demo, which is code name for hey dummy it is now a used car
How bad did you try to negotiate?
Can you answer my several question .. where do you live ? And what do you think about the price for that car ? Are you from middle economy in your country ? .... I was ask about that because in my country that car is very expensive which is only high economy could buy this car ....
I work at Honda and most of that stuff is just from bad the plant that built it. The tailgate isn't adjusted well the fuel lid is deformed and off location. That pillar garnish either wasn't set all the way or damaged. The seat buckles for the car seat was probably scratched on install. I do inspection and repair where I work and see crap like this all day long.
You didn’t notice all these details before buying it?? 🤔
Why didn’t you check the van before delivering? I have bought four Honda’s and nine have the issues. One was even used by the manager for months.
Is there a way to find out if odometer was rolled back?
12 miles is brand new. I work at a dealer and our cars have 10 to 17 miles new because they are inspected before being sold and this uncludes a mandatory 5 mile test drive. Maybe people used it to test drive. You would not imagine how many people get to drive dealership cars before they get to the customer. Things happen in the lots and sometimes cars get damaged, this is where each dealership is different. Will they get a quality repair? Or just get a halfass job done to move the unit out? This is where you as a consumer get to be picky all you want, inspect inspect inspect every detail before you leave the lot and make sure they make things right or get it in writing.
well i mean.... you should inspect everything before buying...
so no spedo readings or anything i mean if its new what are the miles on it.
That’s just Honda manufacturing lately, how do you not inspect the car before signing?
most “new cars” from dealerships aren’t new. i don’t know how they get around the odometer but they will let people drive their cars before selling them. a place i use to work had a deal with a local dealership where the owners would get new cars from the dealership to drive as their everyday car and would take them in if the dealership needed them to sell and would just give them another car. they didn’t lease the car or anything they even drove around with the dealer plates. one time they had an Audi A8 for 6 months before the dealership needed it because they had someone wanting to buy one. so someone bought a “new” a8 that a family had been driving for 6 months before they bought it.
so my advice to anyone buying a new car is look it over top to bottom before buying. don’t go by the millage clearly they have a way around this. i don’t know anyone who would buy a “new car with thousands of miles on it” also my grandfather use to drive “new cars” from dealerships to other dealerships and we aren’t talking down the road to the next town we are talking almost across the whole country. longest drive was from New York to Las Vegas. from one dealership to another. still had the factory stickers on the cars. he did this for about 5 years.
LOL as soon as I saw the library bag I knew instantly it was from Queens 😂
What was the reason you picked a car like that?
I literally was going to buy a car from Hillside Honda but not now! Thank you for the video!
Did you get this sorted out in the end?
Agree the car could have been damaged when delivered to the dealer but you shouldn’t have to accept damaged goods.