£250 for an oil & filter change 🤦🏻 Shameful I’ve just sold my Triumph Speed Triple, for exactly that reason. The serving costs were astronomical; and I was only putting around 1500 miles per year on the bike. My new Honda arrives tomorrow; and as it’s a keeper, I’ll be doing my own servicing.
I've just had my Tiger 800's 12'000mile service. It was an awful experience. When I got home They hadn't routed my tank bag straps back through the cowl on the tank and left them dangling on the radiator. So I went to sort this out and found 3 loose screw on the plastic bodywork, looked at the rest of the bike, then found 2 loose bolts on the engine plus an oil leak. So I emailed them and returned the bike for a check by a senior technician. When I went to pick it up they had put some petrol in for me and splashed some down the side staining one of the side panels. They have ordered a new one, but I'm still waiting. Once more at home I give it a once over, as now I have zero confidence in them, The left side panel (stained) was fitted incorrectly and the front rubber location bung was missing, this was found lodged between the frame and wiring loom and the right side panel was also incorrectly fitted. For all this incompetence I was charged £996.00. This was at a Triumph main dealer, who claim to be one of the UK's premiere dealerships, F**king speechless.
here in Northern California, I had a shit fit when the service person told me with a straight face that an oil change costs $575 at an authorized triumph dealer .
Sorry to hear those issues you had. One of the issues I've learned from owning and riding motorcycles for 56 years, is before you purchase a motorcycle you desire, is to find out what some of the parts will cost on the bike if you should need them. Also, watch as many videos as possible on the bike. I have been interested in one of the most popular motorcycles out there today. Before I decided to purchase the bike, I called the dealer and wanted to know what the radiator cost. Then, I asked about the starter. I couldn't believe it. So, I won't be purchasing that bike anytime soon. You learn where the company is really making their money, and where they're coming from...It's shocking. Good luck in the future. 4/12/24.
Always loved Triumph's but looking at those prices in the showroom was a real eyeopener for me. I don't think I'll be buying a new bike anytime soon and with the service costs on top they are way out of my budget. I'm more than happy to keep my old 2007 Moto Guzzi Bellagio and old 1978 CX500 and keep changing the oil and filters myself. Wow! modern motorcycles cost too much to run.
My first bike was an unrestricted FS1E back in 79/80. Loving the brighter colours Triumph are now doing. As for their service costs, over the top in my opinion
I've just found the old service booklet for my old Honda hornet 600 which states the 1st service is free. The labour on the 1st service was always free, you paid for the lubricant only. I think manufacturers and dealers are taking the mickey, if you've splashed out £12k on a new bike then to stripe you a further £250 is a p!ss take. They should include that in the final price.
Agree 👍 if I had taken it to same dealer that was the arrangement but as I live 5 hours from that dealer I took it to nearest triumph dealer 30 miles away. It should be every dealer imo
My Triumph TR6 with a Magneto and a bolt on hardtail frame it's almost 60 years old. When the pair of camshaft wore out it was the only time the engine cases were split and anything questionable was replaced. The sludge trap was almost full so we threw it away rather than bother to clean it and replaced it with a new one for $7. The rigid frame is very easy on drive chain. The chain is always at the proper tension.
i have a T120 which i service myself i can reset the service indicator with an application called dealer tool you can sync/balance the injectors set idle speeds and lots more my FS1Ei got new in 1977 included a free service i agree with you the cost of the bike and the resulting goodwill this service should be free as they are basically checking the bike should be performing as it should be at that milage and if anything needs adjusting then either they missed it when you first picked the bike up or something is wrong
In October 2023 (Germany) I did the first service of my Bonnie T120, I don't have the invoice at hand, it was ~ 280 euros. It's not cheap, but well, if you don't do it you lose the warranty.
Why use a Triumph dealership, as long as the garage you choose uses genuine parts and is VAT registered it does not void the warranty, only use the dealership for warranty work or update?
Yes I know but the left switch gear warranty so thought ok I’ll get done same time. They did quote me on the phone £250 so I knew the costs but think it’s a bit steep. I can afford but it’ll be the last time and I can go now carry on doing my own servicing 👍
I was going to pop up to Youles Motorcycles in Manchester, glad I didn't! I ended up buying a new Suzuki, and the first service cost me £50. The full price is £130, but they did a deal when I bought the bike. I still fancy a Triumph, but I don't think I'll be buying a new one, especially from Youles Motorcycles - what a rip-off!
The joys of owning a Triumph. I switched to Honda last year buying an Africa Twin. Included in the price was 3 years warranty, 3 years roadside assistance and first 3 services included. I'll never go back to Triumph.
In the UK do you have 2 compulsory services. Anyway 250 quid is a heck of a lot. Plus the travel there and back. Also there and back to get the new left hand switching housing replaced. Do you think you’ll install black Ohlins or YSS piggy back shocks on the back. Cheers.
Hi John, so for warranty first service dealer stamp is a must, the only other service would be for valve check which take time and money. I and nearly at 24k miles on my Yamaha and that’ll cost £600 I bet at Yamaha dealer. Other than that I service myself. Yes I’ve looked at Ohlins black shocks but not sure they will fit with the rear racks from sw-Motech I’m checking this atm
My Street twin first service is due, £70 from dealer I purchased from. My previous bike, a Honda was £156 for first service at £600 from which is was purchased. A year later the same dealer, which is local quoted £260 but was more interested in flogging a service plan, for which I would need a mortgage. Instead I went to a main dealer 30 miles away and paid £150. No longer deal with my local dealer, just a rip off
What a lovely classic bike. I know it’s new and all but I love the retro look. I have a GSXS750 (2021), a GSX250 (2022 commuter)….but the pride of my bikes is my 2016 CB1100 in black.
I'm paying £306 for the first service on mine tomorrow. That includes oil, Filter, Washer, diagnostics check, work, misc, and recycle charge. Really sucks haha
My 2010 Honda NT700 Deauville went into Blackpool Honda main dealer for an 18,000mile service,oil and filter,air filter,valve clearances,including new rocker gaskets,spark plugs,shaft drive oil change = £375. Considering the labour needed to remove all the plastics to get at most of the work I think that's a fair price.
£250 is about average in the great scheme of things, in my experience. Royal Enfield wanted to charge me around that for the first service (and all subsequent services actually) at the same dealership I bought my new Classic 350. And that's just an air-cooled single cylinder! As it happened, I went a little further afield to the next nearest dealer and got it serviced for under £200. Not great but a little better. So if I bought a T120 from my nearest dealer and had it serviced there for just costs, I would be well pleased. Obviously not possible in your case but had it been, I think that's pretty good service (pun not intended)! Loving the videos, by the way and following your T120 "journey" with great interest.
Like the new red street triple. £250 for what use to be the free 1st service is a bit much. That's why I now buy good used bikes, I try and steer clear of main dealers. Shame you have to make another journey back there for a new switch. Let's hope it solves the problem. 🤞
Nice to see all those marvellous Triumphs😊 That explains why I paid significantly less, I had mine serviced at the dealer I bought from. Never realised if I went elsewhere it would have been more. Don’t understand why Triumph couldnt make it a nation wide thing.😊 Hope you have a great ride on the Classic 350 😊 Thanks
Thanks bud, yes I think it shouldn’t matter where you have it serviced, if it’s a triumph main dealer then I think they should cover the first service, bikes aren’t cheap these days 😂👍
Don’t they also check and adjust valve clearances on the first service to make sure the initial break-in is going smoothly? Seems a bit pricey for just a oil change. I just picked up my 2023 T120 and was told they’ll be checking valve clearances on the first service, and from personal experience that does get time consuming to pull everything off to get to. With that I can understand the higher cost.
They don’t check valve clearances on a first service. Who ever told you that needs not to work in a dealer. 😂 it’s just pricey at £90 an hour labour the one I went to.
That was a very expensive first service, and I agree with you, that Triumph should have a fixed price for this first one, no matter what dealership you bought from. After that, then they can charge what they like. I really liked the T100, but it was mainly for these prices, that I went for my Interceptor instead. Never looked back. Looking forward to your ride on the Classic 350. As you are probably aware, I love mine 😉. Thanks for sharing your experience. Clicked the like button, I know it makes a difference.
Thanks Ian, yes not managed to get on the 350 yet been too busy this weekend. But will be on it in the week and look forward to putting some miles on it for the review
@@MOTOUK1 a bit slower than what you are used to 😂, but the little 350 does grow on you, honest, and ideal for the wonderful lanes we have around here. Out on mine tomorrow.
You don't have to take your bike to a main dealership for a service . Any motorcycle shop can do it and stamp the service book' normally itll be cheaper that way.
I noticed a sign on some of the motorcycle saying lifetime warranty on this motorcycle do you have to have every service done at a dealership in order to have that warranty? Does it come with the bike or does it cost extra? Harley-Davidson got nailed by the government for forcing people to take their bikes to a dealer for service or they would invalidates their warranty. Now they can't do that anymore.
Yes if you buy a new bike from this dealer lifetime warranty only on some items, it’s in the print on their website but the catch is you have to have annual service by them 🤔
Upon purchase of my 2020 T120 new, I was told upfront that the first service bill would be $330 which was excessive imho but Triumph does threaten to void the warranty if it is not done. Within the first ride the gear change position indicator switch went out which gave me qualms about Triumph but two years later the bike has been flawless and a joy to ride. Hopefully you will have a similar experience as your bike ages. Looking forward to more of your videos.
So basically threatening to take away something that you basically don't use! And in the UK your agreement is with the retailers, you have absolutely no contract with the manufacturer, there is protection under law, they warranty is just an extra offered by the manufacturer, hence why they can put conditions ect on 🙄
Been to Youles couple times Nick nice shop I did find the clothing a bit on the sparse side as in not to much choice but I will be checking it out again this year whilst on the hunt for another ride but so much choice I really don't know yet what to try 🤔 .Bit steep on cost there but no choice really had to be done as you say .Do you do your own top end services ie valve checks and stuff ? .as a matter of interest . Hope your troubles are over when the switchgear is changed but the bike is looking the the business .👌👍
In the old Meriden days your first service was free. Do they use shims for valve adjustment or rocker arm? After having a hydraulic leak adjusted valves on my Sportster for 25 years as well as enjoying nice clean smooth belt-drive I would never buy anything that would make me have to adjust the valves and deal with the chain again. I deal with those on my vintage bikes but not on my modern Sportster. Even if my new Sportster is now 25 years old. I sure would not buy any motorcycle in which the cams had to be removed in order to adjust The valves. I am not a horsepower freak who needs Grand Prix levels of horsepower followed by Grand Prix levels of Maintenance and expense. That's what I like about the original Triumph. It was designed by a motorcyclist so everything is easy to do on the bike. The same cannot be said for new motorcycles which are a collection of government regulations on two wheels.
Geat update video particularly interesting to me as Triumph is on my list for replacing my current GS bike , which has definitely put a lot of dought in my mind with having to replace the control switch assembly for cruise control etc on a brand new bike not good is it. Plus the in inflated 1st service cost not a reassuring advert for Triumph customers is it.!!!😒😒
I’ve ridden to be fair all the triumph press bikes over 1 year and on all never had any issues so I think just unlucky this time being my own bike 😂😂 have you tried the Tiger 1200 ? My big trip did you see on channel yet ?
Cost of first service was not cheap, but reasonable considering you bought the bike elsewhere - and you happily admit that you will do your own servicing in the future; Youles aren't going to get fat on your custom. Warranty issue and having to go back is a pain though.
I paid £206.00p for mine in September last year but that inc fitting the wiring for my sat nav and fitting a rear back rest. All done at Triumph Suffolk , so i think yours was very expensive oil change .Also they did all that in 1.5 hours
Well they at least found the problem and hopefully alls good from then on, it’s a shame they charged you over the top as you gave them a really positive review of there shop, I for one will avoid that dealer taking advantage of fellow biker ,+they have shown themselves up ,your bike is awesome can’t wait for more trips on it, thanks for sharing buddy.🏍👍
As we seem to be both a similar vintage and perhaps ‘taste’ (my first bike Fizzy, my current T120 black)-two observations or thoughts that might resonate when I watched just now. A) good job Youles didn’t rely on you for custom in the intervening years (good to see they are still going-my original 1979 dealer went out of business years ago)!, and b) I bet in the fizzy days, you’d not have got a coffee at any bike dealer! When did we come to expect that? :-)
very nice T120 u got mate. I am still enjoying my 2017 T100 everytime I hop on my bike for a ride. Absolutely good deal of that dealership coz they offer a lifetime warranty?! Ride safe mate!
Good to hear from a t100 owner great bikes. Only Youles offer lifetime warranty and conditions state you have to have it dealer serviced annually or warranty void, that’s not a good deal at all and a third party warranty so not worth the paper it’s written on imo
I just had my first service done on my new T-120 Black. It was $414 USD!!!! I almost pissed myself. For a oil change and chain lube basically. Way too much.
Got the same gloves, love them! Utter rip off for first service, it’s same with all manufacturers. I have a first gen street triple, got it at 14k, now has 45k service it myself, never missed a beat, love it!!
I think you’re right…Triumph should be able to work out a way where you don’t get rinsed just because the first service isn’t done at the dealer you bought it at. Let’s face it, it isn’t really free labour if you take it back where you bought it…you pay for it in the purchase price! IIRC the first service on my 2020 T900GT Pro was £65, and they waived the courtesy bike fee too.
Your right 👍 it’s the least Triumph could do really, also the £2k I spent with them on accessories which aren’t cheap these days all original triumph accessories
I see a few signs stating : Lifetime Warranty. (?) What exactly does that mean? I live in Texas, USA and there is no such thing here, I'm sad to say. That would be a big dealer mistake if I could get a Lifetime Warranty because I tend to keep a bike for a long time.
Yes this is not a triumph warranty but just a dealer one, has conditions that you have to get the bike serviced annually there at that dealer every 12 months to keep the warranty and is limited in the fine print. In my opinion these types of warranties are not worth the paper written on 👍
You certainly pay a lot of money for a fancy showroom , friendly staff and a cup of coffee these days. I hate feeling ripped off , must have taken half an hour to change the oil and filter. Enjoy.
Thanks Norman, it does grate on me as I paid them £250 that day, when I get the switch gear done I will talk to the dealer manager and tell him my thoughts
It's an expensive business buying new bikes, these days. I think I'll stick to my 1978 T140V and 1980 GS550L. Free labour for servicing (plus it stops me having to do other jobs while I'm doing that), cheap parts, free road tax, no MOTs and no depreciation.
Wow some great bikes you have, I don’t get why a bike dealer charges more than most car garages these days. Bikes are easier to work on that cars. When I lift my car bonnet, it’s just full compared to a bike engine.
@@MOTOUK1 I'm retired now, but I worked as a car mechanic at an independent garage. Our labour rates were less than half of the franchised main dealers, and I suspect the same applies to the bike trade (it's over 30 years since I last bought a new bike, and I only had the free first service done by them). My bikes are certainly easier to work on than cars - no bodywork, no fuel injection, no electronic engine management. Simple is good.
I paid close to $2000 CDN dollars for my 32,000km service on my Triumph Trophy SE. Just about had a heart attack. I paid $500 for my T120 1st service, reported my smudged clear coat on my Gold Line edition and never heard a thing from Triumph. Since I’ve got $45,000 worth of 2 bikes you’d think at least I’d hear something 🤷♂️ but alas not a peep from them.
£250 for the first service? That is ridiculous, I paid only a bit more than €110 for my first (1k km) service and exactly the same price for my 10k km service for the Tiger 900 GT Pro
He had to pay 250 quid as he didn't (and couldn't) get it serviced at the dealership where he bought it... which I agree is rather harsh. It would have cost him 50 quid otherwise.
Dealer to dealer it just shows how much different it can be. Funny thing is also that dealer when I was looking for the Bonneville wanted to charge me £500 over triumph retail price for the same bike I bought from Maidstone Kent dealer
Is the 3K mile oil & filter interval what you have decided to do or is that Triumph's service intervals? That seems quite 'short' by todays standards. In fact at those servicing costs it probably should be taken into consideration before purchasing a T120.
3k is what I have always serviced oil and filter change on my bikes as I normally service myself but on new bikes I buy I always get the 1st service and book stamp done by them. The thing is the dealer I bought from said oh btw first service is just parts and triumph pays for the labour. Now what they didn’t tell me was it is only valid at the dealer you bought from and found out when I booked into the other dealer and also double checked with the original dealer I bought the bike from. I can afford it but I hate being ripped £200 for labour for what is basically an oil and filter change
@@MOTOUK1 I agree, I have to say even with modern oil technology one of the best things you can do for an engine is to change the oil regularly. I'm curious about servicing your bike yourself while it's still under warranty. Have you ever had to put it to the test, and make a warranty claim having serviced the bike yourself? And how do you prove it's been serviced in line with the manufacturers recommendations? Two hours labour for a first service....really? At least you got your monies worth when they had to diagnose the fault and replace the switchgear 👍 It doesn't insprire me QC is what is should be to be fair. Probability says that was faulty when it left the factory. 🙁
Ouch ... that is a bit expensive .... first service (500 miles) on my new Yamaha MT07 in 2018 was £86 ..... first service (600 miles) on my new KTM 790 Duke in 2019 was £120. Prices have gone up in the last couple of years though ... the annual service for the 790 has risen by £56 between 2020 (£180) and 2022 (£236) and will most likely cost more again this year 😕
Yep it was, I remember my Yamaha MT10SP first service being £125 ish in 2017. Main reason I am a bit upset, is you would think triumph would either cover the first service or extend the offer of no labour charge to any dealer and not just the dealer you bought from. At the end of the day all the dealer has to do is bill triumph for the labour part. Anyway glad it’s out of the way and home servicing from now on 👍 pricing are rising for sure with dealers now offering lifetime warranty on certain parts as long as the bike has an annual service 😲
One reason I never buy brand new. Got my 2016, 3k miles T120 for £7500. £2k extras. Will service myself. That price is disgraceful. I've just bought a Rocket 3r from Youles , 2021 model. Warranty runs out in July so will be servicing that myself. Love the bikes though now I'm more aged and have given up sports bikes
Hi There, Great video.. I noticed that you filled up prior to your visit to the dealership. I always use E5 petrol.. as I've heard that E10 isn't good for bikes. What is your opinion about using E5 instead of E10 ?
I have been riding my T100 with E10 and it runs fine. I tried E5 once but I didn't see any improvement in fuel consumption. I believe any Euro 4 or 5 bike should run on it. I tend to ride my bike all year round so I don't worry about the fuel being left in the tank for too long.
I normally don’t use E10 and always go for the 97/8stuff but the pump I used had not got a nozzle for that so this full was E10. I will try not to use where I can but some stations not selling higher octane now
My local dealership J S Gedge East Sussex who are Triumph and Honda dealers the first service with them is free they believe that if a customer has spent all that money buying a new bike why should the customer have to payout again for the first service after a few weeks I don’t know of any other dealerships that do this
That’s a nice touch from this dealer, I also think by doing this that it shows they may get more business. Why is it always take take itv some dealers and prices vary from dealer to dealer.
My Harley cost £350 first service! Main reason I purchased a Harley was the fact the dealership was near to me! I then found out there is a Triumph dealership a bit further down the road! Love both brands. By-the-way you talk and speak like a former police man, were you? Thanks
When I bought my Honda. I asked this question because I don’t agree with having my pants pulled down. And they said to me. As long as I bought their recommend oil and genuine filter my warranty would stand. And that’s what I’ve done for the first and most recent service. Considering the exposure your channel gives to triumph you should have been charged way less. Main dealers hey.
Rip off first service charge,I had my 600 mile service in October at the purchasing dealer on my speed twin Bonneville 900 cost £72.not good a component failure so soon on your bike.i had my engine management light come on,they looked at it straight away plugged it in got light off,and said if it comes on again will replace part under warranty, won't you invalidate your warranty if you service it yourself.
If you trade a bike in I don't think it matters too much, they go more on mileage and overall condition. The last 3 bikes I traded in I was never asked about service history, after all a dealer can always retro stamp the book.
@@andrewkitchenuk Tbf That is harder these days with the online history that is done by the authorised dealer. And its surprisingly easy to detect a falsified physical record too, but I take your point. To the dealer vendor fdsh is a benefit in terms of selling, it doesn't necessarily add £s but does add value in the purchasers eyes. And the dealer knows it.
I'm not sure I understand your serving strategy. You're going to now service the bike yourself, a big thumbs up (more riders should do this, I feel) . However, doing so will presumably void the (2 year?) warranty, yet you got them to do the first service (always a con, regardless of manufacturer )?? My Ducati annual service cost for the 2 years warranty period was similar, about £270. It's going to be 3 years old come the summer so I will now service it myself. The mechanic at the dealer thought the extended warranty was well worth considering. However, when I checked carefully, it wasn't even Ducati, although it was branded as such. It was some dubious third-party, extended warranty 'contractors' who do many car and bike brands.
No as long as the first service check is done by the dealer and all following self services use genuine filters then warranty holds. Tbh I don’t plan to sell the bike so happy to service myself knowing I’ve done a good job 👍
You have to be careful with third party warranties as it’s all in the fine print and heard some horrible stories about these not worth the paper written on. If it’s a genuine dealer extended then they are normally better
I always think that the early under 500/1000 miles services are a bit of a joke....they are a manufacturers excuse to charge the customer for a quality control check on their machine whilst making money on something they should be providing for free.... and then have an excuse if you dont comply to their schedule (which I would argue is not evidence based) and blame the customer for not keeping up with the prescribed servicing.
I couldn't believe the charge for the service on your bike. I truly believe it to be.....inappropriate. I have asked User name Kate (an icon for female biking and ex employee in a dealership) what she thinks about it. A detuned parallel twin engine shouldn't take more than 1 hr to check for clearances. The rest, IMO, is pure fantasy think of a number and see how it goes.
The RE first service cost is notorious, so much so that most dealers in the UK throw it in with the new bike deal as they were losing too many sales because of it.
Because most services are just oil & filter, a quick check if things are tight, adjust chain & oil, check wear on sprockets. As for Software update, i agree with more electronics come more plug machines in to check and that machines cost lots of money. You have to admit £90 an hour is a bit much
@@MOTOUK1 It's the overheads. The reader is high specification as it has to do updates. Showroom., Counter staff to book you in etc. My local independent is cheaper but no 3 piece suit to sit on. I'm servicing my new Hornet myself but still paying for the plug in and updates. Got no choice. I'm vat registered so the warranty will be safe.👍
Not sure but most new bikes I’ve owned first service you always get some fine metal from the engine brake in drop with the oil. Would imagine car engines are make stronger materials
£250 for what is basically an oil/filter change - that’s robbery! I’d have gone to an independent dealer and had them do the job for a fraction of the price, and then I’d have taken it back to a Triumph dealer for the warranty job. My Tiger is coming up for its first annual service, and it certainly will not be at a Triumph dealers.
A lot of money I can get my Volvo V40 serviced cheaper than that Bike servicing it’s getting stupid I asked yesterday how much the BSA GoldStar service is at 500 miles and that’s the same Silly money I don’t know 😮 Look forward to your classic 359 video I tested one yesterday around the car park very nice 😊
@@MOTOUK1 We’re Better off buying a bike that’s nearly new and serviced really tho I can’t talk I’m a bugger for it 👍👍 I’ve got the GoldStar coming soon unless I change my mind 😂
I will be showing the document that I was charged for, you will or will not be surprised as they charged me £6 for chain lube when I lube it regular and £35 to plug a code reader in 😂😂
How do Triumph justify £250. The main part of that would be diagnosing the fault with the switch cluster. A max of 30 mins work, oil change and filter?!! Hope the coffee was nice. Rip off.
Haha you should see even on the first service they charged for diagnostic plug in nothing to do with the switch cluster, guess they need to cover the cost of the diagnostic machine. 😂 I Will Reveal the itemised first service bill in next Bonny video.
Now that’s a good price David, my service could have been like £60 if I had taken it to Maidstone Kent dealer. The bit I’m annoyed about is that it’s still a triumph dealer and they can’t do the same. So they charge £200 labour. Total rip off imo. Btw you have more mikes than me on that bike. We must meet up soon grab a coffee and catch up in next couple weeks ok 👍
My first/break-in service in US last May was almost $350. Not cheap but worth it to keep my Speedmaster tip-top. Plus I don’t have a garage or tools, so I value their expertise and ability and look forward to their keeping my baby safe and reliable for years to come.
Merely out of interest: I pay £275 to service a V8 Vogue Range Rover & that's 3 filters & an oil change. Done in 40 minutes. Triumph shouldn't be charging so much for servicing. It doesn't take 2 hours to change the oil & filter (as you rightly point out).
It's strange that Triumph doesn't have an agreement with their dealer network to provide the first service for free. On the other hand (not trying to justify the cost of your service) it probably would have cost you the same to return the bike to Maidstone!
I have always serviced all my bikes myself. It's all a rip-off! I am a retired engineer of 42 years and have more experience than the guys in these workshop's. I do use OEM parts when I do service the machines though.
@@MOTOUK1 Fair enough. I've always used independents, cheaper, better job and your warranty isn't affected. As for servicing myself, give me a spanner and I'll show you a feck up 🙂
Please tell the company in Bristol the controversy that's resulted from your vid. I did think about buying a speed triple last year. Now, thanks to your vid, I wouldn't even think about it. I'm just curious how widespread this rip off culture is.
You should off not allowed that bike shop to rob you like that that’s ridiculous I know you may think I’m being negative towards your t120 but if you use it you will find out how bad it really is after you paid top money I fell into the trap but soon learned
Decent motul oil and filter off e bay are max £40. They probably use a massive 25 gallon drum of cheapest oil they can. 1st service should be free apart from parts. Its a damned good reason never to buy a triumph. I used to be ina RAT club when the local triumph dealer folded the club allowed other brands to join the club. A few years ago in t hat club I had a 21 yr old VFR I serviced it it’s whole life. The guys in the club with a variety of triumphs had non stop electrical gremlins. One had a brand new trophy nearly £14k with all kit on. Had 3 dashboards until he sold it. I would love a triumph but there is too much evidence on I tube alone and triumph forums about their quality control issues. Sorry triumph but rather have an Enfield for that reason, at least I can fix it myself or better still stay with my honda. My honda nc750 was an absolute cinch to service including the valves and brakes all very accessible. I also own a 17 year old car I have just paid £700 to have it reustproofed ,inside chassis etc as its easy to repair, spares galore esp in Europe and I will be keeping it until it or I die. IAM semi retired and I just don’t have the money to chuck at this sort of thing. Shame as aesthetically Triumphs are beautiful. Bring production back to Uk and get on top of dealer rip offs. My first bike was a fsie too. Wonderful memories in gold and had a bt1100 in same colour. Never in life spent more than £6500 on a bike or car in my life . Not by choice I may add
Hi 👋 VFR was a nice bike and I owned one for many years 👍 they listed Castrol 1 on the papers itemising all the service costs which I will share on next video, £6 for a squirt of chain lube 😂😂 anyway service over I can now service my own bike as I’ve done for many years now.
Where did the 2 month idea come from? Absolutely no reason at all for a time deadline for a first service.......You have been seriously manipulated as a consumer, IMO.
Was about to post the same thought, two months? Absolutely no logic to that whatsoever. I guess when purchasing new, ask for a bike that has been on the forecourt for at least two months and then it should already of had its first service !! 🤔🤔 Edited to add thanks for the content really enjoying the channel.
@@MOTOUK1 The trick is to go there and watch them, let them understand that you know when exactly they start working with your bike. Otherwise, they will charge you for the whole time your bike stays there whilst they are watching tic toc videos... Bust their balls next time, say that you're making a video
Fascinating insight. It’s pretty much hatchback (or more!) servicing costs!
£250 for an oil & filter change 🤦🏻 Shameful
I’ve just sold my Triumph Speed Triple, for exactly that reason. The serving costs were astronomical; and I was only putting around 1500 miles per year on the bike.
My new Honda arrives tomorrow; and as it’s a keeper, I’ll be doing my own servicing.
Own servicing is better, I have always done and tbh probably use better oil and serviced more regular 😂👍
Exactly the same thing I did with my speed triple and for the same reason. i just felt i was being ripped off, so have left the brand.
I've just had my Tiger 800's 12'000mile service. It was an awful experience. When I got home They hadn't routed my tank bag straps back through the cowl on the tank and left them dangling on the radiator. So I went to sort this out and found 3 loose screw on the plastic bodywork, looked at the rest of the bike, then found 2 loose bolts on the engine plus an oil leak. So I emailed them and returned the bike for a check by a senior technician. When I went to pick it up they had put some petrol in for me and splashed some down the side staining one of the side panels. They have ordered a new one, but I'm still waiting. Once more at home I give it a once over, as now I have zero confidence in them, The left side panel (stained) was fitted incorrectly and the front rubber location bung was missing, this was found lodged between the frame and wiring loom and the right side panel was also incorrectly fitted. For all this incompetence I was charged £996.00. This was at a Triumph main dealer, who claim to be one of the UK's premiere dealerships, F**king speechless.
Sorry to hear this, I’ve had very good service from my dealer here in Lancashire. Shame to see some let the side down.
here in Northern California, I had a shit fit when the service person told me with a straight face that an oil change costs $575 at an authorized triumph dealer .
Sorry to hear those issues you had. One of the issues I've learned from owning and riding motorcycles for 56 years, is before you purchase a motorcycle you desire, is to find out what some of the parts will cost on the bike if you should need them. Also, watch as many videos as possible on the bike. I have been interested in one of the most popular motorcycles out there today. Before I decided to purchase the bike, I called the dealer and wanted to know what the radiator cost. Then, I asked about the starter. I couldn't believe it. So, I won't be purchasing that bike anytime soon. You learn where the company is really making their money, and where they're coming from...It's shocking. Good luck in the future. 4/12/24.
Always loved Triumph's but looking at those prices in the showroom was a real eyeopener for me. I don't think I'll be buying a new bike anytime soon and with the service costs on top they are way out of my budget. I'm more than happy to keep my old 2007 Moto Guzzi Bellagio and old 1978 CX500 and keep changing the oil and filters myself. Wow! modern motorcycles cost too much to run.
You have 2 great bikes there.
@@MOTOUK1 Yes I love them both and now I know how much new ones cost I will be keeping them until I can no longer ride.
My first bike was an unrestricted FS1E back in 79/80. Loving the brighter colours Triumph are now doing. As for their service costs, over the top in my opinion
Yes loved that yellow on the 765 street, looked amazing as didn’t like the great or the red much
I've just found the old service booklet for my old Honda hornet 600 which states the 1st service is free. The labour on the 1st service was always free, you paid for the lubricant only. I think manufacturers and dealers are taking the mickey, if you've splashed out £12k on a new bike then to stripe you a further £250 is a p!ss take. They should include that in the final price.
Agree 👍 if I had taken it to same dealer that was the arrangement but as I live 5 hours from that dealer I took it to nearest triumph dealer 30 miles away. It should be every dealer imo
@@MOTOUK1 it shouldn't be dealer specific. I took my bike back to the supplying dealer for its first service and still got charged £250!
My Triumph TR6 with a Magneto and a bolt on hardtail frame it's almost 60 years old. When the pair of camshaft wore out it was the only time the engine cases were split and anything questionable was replaced. The sludge trap was almost full so we threw it away rather than bother to clean it and replaced it with a new one for $7. The rigid frame is very easy on drive chain. The chain is always at the proper tension.
i have a T120 which i service myself i can reset the service indicator with an application called dealer tool you can sync/balance the injectors set idle speeds and lots more my FS1Ei got new in 1977 included a free service i agree with you the cost of the bike and the resulting goodwill this service should be free as they are basically checking the bike should be performing as it should be at that milage and if anything needs adjusting then either they missed it when you first picked the bike up or something is wrong
In October 2023 (Germany) I did the first service of my Bonnie T120, I don't have the invoice at hand, it was ~ 280 euros. It's not cheap, but well, if you don't do it you lose the warranty.
That Hudson is the same price as an average pushbike from Halfords. You certainly couldn't get a half decent e-bike for that and it looks so cool.
Why use a Triumph dealership, as long as the garage you choose uses genuine parts and is VAT registered it does not void the warranty, only use the dealership for warranty work or update?
Yes I know but the left switch gear warranty so thought ok I’ll get done same time. They did quote me on the phone £250 so I knew the costs but think it’s a bit steep. I can afford but it’ll be the last time and I can go now carry on doing my own servicing 👍
I was going to pop up to Youles Motorcycles in Manchester, glad I didn't! I ended up buying a new Suzuki, and the first service cost me £50. The full price is £130, but they did a deal when I bought the bike. I still fancy a Triumph, but I don't think I'll be buying a new one, especially from Youles Motorcycles - what a rip-off!
The joys of owning a Triumph. I switched to Honda last year buying an Africa Twin. Included in the price was 3 years warranty, 3 years roadside assistance and first 3 services included. I'll never go back to Triumph.
Good to hear on the Africa twin Andrew they are a fab bike and all the 3’s that’s excellent service.
In the UK do you have 2 compulsory services. Anyway 250 quid is a heck of a lot. Plus the travel there and back. Also there and back to get the new left hand switching housing replaced.
Do you think you’ll install black Ohlins or YSS piggy back shocks on the back.
Cheers.
Hi John, so for warranty first service dealer stamp is a must, the only other service would be for valve check which take time and money. I and nearly at 24k miles on my Yamaha and that’ll cost £600 I bet at Yamaha dealer. Other than that I service myself. Yes I’ve looked at Ohlins black shocks but not sure they will fit with the rear racks from sw-Motech I’m checking this atm
Had my first service done on my Trident 660 at Cobb & Jagger Shipley where I purchased it from £65.
Yes would have been similar if I had took it to same dealer
My Street twin first service is due, £70 from dealer I purchased from.
My previous bike, a Honda was £156 for first service at £600 from which is was purchased. A year later the same dealer, which is local quoted £260 but was more interested in flogging a service plan, for which I would need a mortgage. Instead I went to a main dealer 30 miles away and paid £150. No longer deal with my local dealer, just a rip off
What a lovely classic bike. I know it’s new and all but I love the retro look. I have a GSXS750 (2021), a GSX250 (2022 commuter)….but the pride of my bikes is my 2016 CB1100 in black.
Ooh love the CB1100 such a great bike
I'm paying £306 for the first service on mine tomorrow. That includes oil, Filter, Washer, diagnostics check, work, misc, and recycle charge. Really sucks haha
My 2010 Honda NT700 Deauville went into Blackpool Honda main dealer for an 18,000mile service,oil and filter,air filter,valve clearances,including new rocker gaskets,spark plugs,shaft drive oil change = £375.
Considering the labour needed to remove all the plastics to get at most of the work I think that's a fair price.
That’s a fair price bargain
£250 is about average in the great scheme of things, in my experience. Royal Enfield wanted to charge me around that for the first service (and all subsequent services actually) at the same dealership I bought my new Classic 350. And that's just an air-cooled single cylinder! As it happened, I went a little further afield to the next nearest dealer and got it serviced for under £200. Not great but a little better. So if I bought a T120 from my nearest dealer and had it serviced there for just costs, I would be well pleased. Obviously not possible in your case but had it been, I think that's pretty good service (pun not intended)! Loving the videos, by the way and following your T120 "journey" with great interest.
Appreciate you tuning in and i am so looking forward to the riding season on the Bonny and Tiger 👍 Wishing you a fab New Year and 2024 🥂🍾🥳
Like the new red street triple. £250 for what use to be the free 1st service is a bit much. That's why I now buy good used bikes, I try and steer clear of main dealers. Shame you have to make another journey back there for a new switch. Let's hope it solves the problem. 🤞
I know right, let’s hope fingers crossed 🤞
Nice to see all those marvellous Triumphs😊 That explains why I paid significantly less, I had mine serviced at the dealer I bought from. Never realised if I went elsewhere it would have been more. Don’t understand why Triumph couldnt make it a nation wide thing.😊 Hope you have a great ride on the Classic 350 😊 Thanks
It should not matter I know, but I think the dealer is always a bit unhappy when he never bought the bike from them, especially a new bike.
Thanks bud, yes I think it shouldn’t matter where you have it serviced, if it’s a triumph main dealer then I think they should cover the first service, bikes aren’t cheap these days 😂👍
Because they are having ya trousers down mate, plain and simple
Don’t they also check and adjust valve clearances on the first service to make sure the initial break-in is going smoothly? Seems a bit pricey for just a oil change. I just picked up my 2023 T120 and was told they’ll be checking valve clearances on the first service, and from personal experience that does get time consuming to pull everything off to get to. With that I can understand the higher cost.
They don’t check valve clearances on a first service. Who ever told you that needs not to work in a dealer. 😂 it’s just pricey at £90 an hour labour the one I went to.
@@MOTOUK1 that’s concerning since he sounded pretty confident in what he was telling me..
That was a very expensive first service, and I agree with you, that Triumph should have a fixed price for this first one, no matter what dealership you bought from. After that, then they can charge what they like. I really liked the T100, but it was mainly for these prices, that I went for my Interceptor instead. Never looked back. Looking forward to your ride on the Classic 350. As you are probably aware, I love mine 😉. Thanks for sharing your experience. Clicked the like button, I know it makes a difference.
Thanks Ian, yes not managed to get on the 350 yet been too busy this weekend. But will be on it in the week and look forward to putting some miles on it for the review
@@MOTOUK1 a bit slower than what you are used to 😂, but the little 350 does grow on you, honest, and ideal for the wonderful lanes we have around here. Out on mine tomorrow.
Triumph seem to be the 'Apple' of the biking world 🍎😂
You don't have to take your bike to a main dealership for a service . Any motorcycle shop can do it and stamp the service book' normally itll be cheaper that way.
Correct as long as triumph original parts used. But on this occasion I had to take for warranty issue.
I noticed a sign on some of the motorcycle saying lifetime warranty on this motorcycle do you have to have every service done at a dealership in order to have that warranty? Does it come with the bike or does it cost extra? Harley-Davidson got nailed by the government for forcing people to take their bikes to a dealer for service or they would invalidates their warranty. Now they can't do that anymore.
Yes if you buy a new bike from this dealer lifetime warranty only on some items, it’s in the print on their website but the catch is you have to have annual service by them 🤔
Completely agree, the network should be the same price whatever the area .
Thanks buddy, I think we all agree should be that way. 👍
Upon purchase of my 2020 T120 new, I was told upfront that the first service bill would be $330 which was excessive imho but Triumph does threaten to void the warranty if it is not done. Within the first ride the gear change position indicator switch went out which gave me qualms about Triumph but two years later the bike has been flawless and a joy to ride. Hopefully you will have a similar experience as your bike ages. Looking forward to more of your videos.
Fingers crossed Mike and good to hear from an owner 👍
So basically threatening to take away something that you basically don't use! And in the UK your agreement is with the retailers, you have absolutely no contract with the manufacturer, there is protection under law, they warranty is just an extra offered by the manufacturer, hence why they can put conditions ect on 🙄
@@kevindarkstar always glad to hear from a RUclips expert!
Been to Youles couple times Nick nice shop I did find the clothing a bit on the sparse side as in not to much choice but I will be checking it out again this year whilst on the hunt for another ride but so much choice I really don't know yet what to try 🤔 .Bit steep on cost there but no choice really had to be done as you say .Do you do your own top end services ie valve checks and stuff ? .as a matter of interest . Hope your troubles are over when the switchgear is changed but the bike is looking the the business .👌👍
Thanks buddy, I don’t do valve services but have a mate who can do this
Ouch but such a beauty of a bike!
She is
In the old Meriden days your first service was free. Do they use shims for valve adjustment or rocker arm? After having a hydraulic leak adjusted valves on my Sportster for 25 years as well as enjoying nice clean smooth belt-drive I would never buy anything that would make me have to adjust the valves and deal with the chain again. I deal with those on my vintage bikes but not on my modern Sportster. Even if my new Sportster is now 25 years old. I sure would not buy any motorcycle in which the cams had to be removed in order to adjust The valves. I am not a horsepower freak who needs Grand Prix levels of horsepower followed by Grand Prix levels of Maintenance and expense. That's what I like about the original Triumph. It was designed by a motorcyclist so everything is easy to do on the bike. The same cannot be said for new motorcycles which are a collection of government regulations on two wheels.
Geat update video particularly interesting to me as Triumph is on my list for replacing my current GS bike , which has definitely put a lot of dought in my mind with having to replace the control switch assembly for cruise control etc on a brand new bike not good is it. Plus the in inflated 1st service cost not a reassuring advert for Triumph customers is it.!!!😒😒
I’ve ridden to be fair all the triumph press bikes over 1 year and on all never had any issues so I think just unlucky this time being my own bike 😂😂 have you tried the Tiger 1200 ? My big trip did you see on channel yet ?
Cost of first service was not cheap, but reasonable considering you bought the bike elsewhere - and you happily admit that you will do your own servicing in the future; Youles aren't going to get fat on your custom. Warranty issue and having to go back is a pain though.
I paid £206.00p for mine in September last year but that inc fitting the wiring for my sat nav and fitting a rear back rest. All done at Triumph Suffolk , so i think yours was very expensive oil change .Also they did all that in 1.5 hours
Good to hear, pricing varies very much from dealer to dealer these days
Well they at least found the problem and hopefully alls good from then on, it’s a shame they charged you over the top as you gave them a really positive review of there shop, I for one will avoid that dealer taking advantage of fellow biker ,+they have shown themselves up ,your bike is awesome can’t wait for more trips on it, thanks for sharing buddy.🏍👍
Thanks Jim
New to your channel. Hell from the US. Nicely done. Subscribed.
Thanks TV Dinner, 🙏👍 greetings 🖖 you love TV Dinners then ? 😆
@@MOTOUK1 Just lazy. I used to live in Highgate. I emigrated from England 40 years ago.
When you service the bikes yourself rather than dealer , does it not affect resale value ?
Never has done in all the bikes I’ve sold
As we seem to be both a similar vintage and perhaps ‘taste’ (my first bike Fizzy, my current T120 black)-two observations or thoughts that might resonate when I watched just now. A) good job Youles didn’t rely on you for custom in the intervening years (good to see they are still going-my original 1979 dealer went out of business years ago)!, and b) I bet in the fizzy days, you’d not have got a coffee at any bike dealer! When did we come to expect that? :-)
Haha it’s all about coffee culture at bike places these days, in the fizzy days I would have been told see you later 😂👍
When we started paying enormous prices for servicing???
Ouch. Labour prices always stings especially when they chuck an extra hours work in for no reason
I know right
very nice T120 u got mate. I am still enjoying my 2017 T100 everytime I hop on my bike for a ride. Absolutely good deal of that dealership coz they offer a lifetime warranty?! Ride safe mate!
Good to hear from a t100 owner great bikes. Only Youles offer lifetime warranty and conditions state you have to have it dealer serviced annually or warranty void, that’s not a good deal at all and a third party warranty so not worth the paper it’s written on imo
Only on engine and transmission if they service it.......
I just had my first service done on my new T-120 Black. It was $414 USD!!!! I almost pissed myself. For a oil change and chain lube basically. Way too much.
Got the same gloves, love them! Utter rip off for first service, it’s same with all manufacturers. I have a first gen street triple, got it at 14k, now has 45k service it myself, never missed a beat, love it!!
Awesome 👏 can’t beat servicing yourself, I’m a diver too 👍
I think you’re right…Triumph should be able to work out a way where you don’t get rinsed just because the first service isn’t done at the dealer you bought it at. Let’s face it, it isn’t really free labour if you take it back where you bought it…you pay for it in the purchase price! IIRC the first service on my 2020 T900GT Pro was £65, and they waived the courtesy bike fee too.
Your right 👍 it’s the least Triumph could do really, also the £2k I spent with them on accessories which aren’t cheap these days all original triumph accessories
I see a few signs stating : Lifetime Warranty. (?) What exactly does that mean? I live in Texas, USA and there is no such thing here, I'm sad to say. That would be a big dealer mistake if I could get a Lifetime Warranty because I tend to keep a bike for a long time.
Yes this is not a triumph warranty but just a dealer one, has conditions that you have to get the bike serviced annually there at that dealer every 12 months to keep the warranty and is limited in the fine print. In my opinion these types of warranties are not worth the paper written on 👍
Just over $400 for a first service on my 2022 T120 last summer....wasn't thrilled!
Ouch
You certainly pay a lot of money for a fancy showroom , friendly staff and a cup of coffee these days. I hate feeling ripped off , must have taken half an hour to change the oil and filter. Enjoy.
Thanks Norman, it does grate on me as I paid them £250 that day, when I get the switch gear done I will talk to the dealer manager and tell him my thoughts
My triumph tiger 660 sport , total cost 1 st service , ( labour is not included by triumph dealers) just parts , £56 😊👍,
Bargain, would have been same but I bought the bike from Kent and that’s a 500 mile round trip. 😆
Paid $480 cad tax included for 1st service on my 2022 speed twin. Labor cost is $270, Jesus.....
It's an expensive business buying new bikes, these days. I think I'll stick to my 1978 T140V and 1980 GS550L. Free labour for servicing (plus it stops me having to do other jobs while I'm doing that), cheap parts, free road tax, no MOTs and no depreciation.
Wow some great bikes you have, I don’t get why a bike dealer charges more than most car garages these days. Bikes are easier to work on that cars. When I lift my car bonnet, it’s just full compared to a bike engine.
@@MOTOUK1 I'm retired now, but I worked as a car mechanic at an independent garage. Our labour rates were less than half of the franchised main dealers, and I suspect the same applies to the bike trade (it's over 30 years since I last bought a new bike, and I only had the free first service done by them).
My bikes are certainly easier to work on than cars - no bodywork, no fuel injection, no electronic engine management. Simple is good.
I paid close to $2000 CDN dollars for my 32,000km service on my Triumph Trophy SE. Just about had a heart attack. I paid $500 for my T120 1st service, reported my smudged clear coat on my Gold Line edition and never heard a thing from Triumph. Since I’ve got $45,000 worth of 2 bikes you’d think at least I’d hear something 🤷♂️ but alas not a peep from them.
Shame that sorry to hear. I think you have mentioned the smudged clear coat before to me.
£250 for the first service? That is ridiculous, I paid only a bit more than €110 for my first (1k km) service and exactly the same price for my 10k km service for the Tiger 900 GT Pro
He had to pay 250 quid as he didn't (and couldn't) get it serviced at the dealership where he bought it... which I agree is rather harsh. It would have cost him 50 quid otherwise.
Dealer to dealer it just shows how much different it can be. Funny thing is also that dealer when I was looking for the Bonneville wanted to charge me £500 over triumph retail price for the same bike I bought from Maidstone Kent dealer
Is the 3K mile oil & filter interval what you have decided to do or is that Triumph's service intervals? That seems quite 'short' by todays standards. In fact at those servicing costs it probably should be taken into consideration before purchasing a T120.
3k is what I have always serviced oil and filter change on my bikes as I normally service myself but on new bikes I buy I always get the 1st service and book stamp done by them. The thing is the dealer I bought from said oh btw first service is just parts and triumph pays for the labour. Now what they didn’t tell me was it is only valid at the dealer you bought from and found out when I booked into the other dealer and also double checked with the original dealer I bought the bike from. I can afford it but I hate being ripped £200 for labour for what is basically an oil and filter change
@@MOTOUK1 I agree, I have to say even with modern oil technology one of the best things you can do for an engine is to change the oil regularly. I'm curious about servicing your bike yourself while it's still under warranty. Have you ever had to put it to the test, and make a warranty claim having serviced the bike yourself? And how do you prove it's been serviced in line with the manufacturers recommendations?
Two hours labour for a first service....really? At least you got your monies worth when they had to diagnose the fault and replace the switchgear 👍 It doesn't insprire me QC is what is should be to be fair. Probability says that was faulty when it left the factory. 🙁
Ouch ... that is a bit expensive .... first service (500 miles) on my new Yamaha MT07 in 2018 was £86 ..... first service (600 miles) on my new KTM 790 Duke in 2019 was £120. Prices have gone up in the last couple of years though ... the annual service for the 790 has risen by £56 between 2020 (£180) and 2022 (£236) and will most likely cost more again this year 😕
Yep it was, I remember my Yamaha MT10SP first service being £125 ish in 2017. Main reason I am a bit upset, is you would think triumph would either cover the first service or extend the offer of no labour charge to any dealer and not just the dealer you bought from. At the end of the day all the dealer has to do is bill triumph for the labour part. Anyway glad it’s out of the way and home servicing from now on 👍 pricing are rising for sure with dealers now offering lifetime warranty on certain parts as long as the bike has an annual service 😲
@@MOTOUK1 couldn't agree with you more
One reason I never buy brand new. Got my 2016, 3k miles T120 for £7500. £2k extras. Will service myself. That price is disgraceful. I've just bought a Rocket 3r from Youles , 2021 model. Warranty runs out in July so will be servicing that myself. Love the bikes though now I'm more aged and have given up sports bikes
👍👍
Hi There, Great video.. I noticed that you filled up prior to your visit to the dealership. I always use E5 petrol.. as I've heard that E10 isn't good for bikes. What is your opinion about using E5 instead of E10 ?
I have been riding my T100 with E10 and it runs fine. I tried E5 once but I didn't see any improvement in fuel consumption. I believe any Euro 4 or 5 bike should run on it. I tend to ride my bike all year round so I don't worry about the fuel being left in the tank for too long.
I normally don’t use E10 and always go for the 97/8stuff but the pump I used had not got a nozzle for that so this full was E10. I will try not to use where I can but some stations not selling higher octane now
I flatly refuse to use the ethanol crap, full stop 😏
@@kevindarkstar I always use the higher octane fuel.. Bike feels much happier with it .. better mpg as well.
My local dealership J S Gedge East Sussex who are Triumph and Honda dealers the first service with them is free they believe that if a customer has spent all that money buying a new bike why should the customer have to payout again for the first service after a few weeks
I don’t know of any other dealerships that do this
That’s a nice touch from this dealer, I also think by doing this that it shows they may get more business. Why is it always take take itv some dealers and prices vary from dealer to dealer.
My Harley cost £350 first service! Main reason I purchased a Harley was the fact the dealership was near to me! I then found out there is a Triumph dealership a bit further down the road! Love both brands.
By-the-way you talk and speak like a former police man, were you?
Thanks
Costs are rising lately too I’ve seen. No not police but a kind of force 😂👍
When I bought my Honda. I asked this question because I don’t agree with having my pants pulled down. And they said to me.
As long as I bought their recommend oil and genuine filter my warranty would stand. And that’s what I’ve done for the first and most recent service.
Considering the exposure your channel gives to triumph you should have been charged way less. Main dealers hey.
Good to hear and aligns with what I know. Yes you would think triumph would do something but sadly not.
Does that first service charge at least include some lube?
ridiculous price,theres another guy on here just has 20000 mile service..£983!....im glad i do my own bikes.
Nearly a grand for 20,000 mile that’s crazy
Rip off first service charge,I had my 600 mile service in October at the purchasing dealer on my speed twin Bonneville 900 cost £72.not good a component failure so soon on your bike.i had my engine management light come on,they looked at it straight away plugged it in got light off,and said if it comes on again will replace part under warranty, won't you invalidate your warranty if you service it yourself.
Good to hear from your experiences, no warranty holds if serviced with genuine triumph parts
Probably, but fdsh to maintain resale value. Try paying for HD servicing lol.
If you trade a bike in I don't think it matters too much, they go more on mileage and overall condition. The last 3 bikes I traded in I was never asked about service history, after all a dealer can always retro stamp the book.
@@andrewkitchenuk Tbf That is harder these days with the online history that is done by the authorised dealer. And its surprisingly easy to detect a falsified physical record too, but I take your point. To the dealer vendor fdsh is a benefit in terms of selling, it doesn't necessarily add £s but does add value in the purchasers eyes. And the dealer knows it.
I paid £1300 for a service on a 2016 Street Twin at Triumph North London.I don’t think I’ll be going back at that price.
Wow that’s crazy
I'm not sure I understand your serving strategy. You're going to now service the bike yourself, a big thumbs up (more riders should do this, I feel) . However, doing so will presumably void the (2 year?) warranty, yet you got them to do the first service (always a con, regardless of manufacturer )??
My Ducati annual service cost for the 2 years warranty period was similar, about £270. It's going to be 3 years old come the summer so I will now service it myself. The mechanic at the dealer thought the extended warranty was well worth considering. However, when I checked carefully, it wasn't even Ducati, although it was branded as such. It was some dubious third-party, extended warranty 'contractors' who do many car and bike brands.
No as long as the first service check is done by the dealer and all following self services use genuine filters then warranty holds. Tbh I don’t plan to sell the bike so happy to service myself knowing I’ve done a good job 👍
You have to be careful with third party warranties as it’s all in the fine print and heard some horrible stories about these not worth the paper written on. If it’s a genuine dealer extended then they are normally better
I always think that the early under 500/1000 miles services are a bit of a joke....they are a manufacturers excuse to charge the customer for a quality control check on their machine whilst making money on something they should be providing for free.... and then have an excuse if you dont comply to their schedule (which I would argue is not evidence based) and blame the customer for not keeping up with the prescribed servicing.
I couldn't believe the charge for the service on your bike. I truly believe it to be.....inappropriate. I have asked User name Kate (an icon for female biking and ex employee in a dealership) what she thinks about it. A detuned parallel twin engine shouldn't take more than 1 hr to check for clearances. The rest, IMO, is pure fantasy think of a number and see how it goes.
I live in the states and own a RE intersepter and payed 450 dollars for my first service like your bike it was because of the warranty
It’s a bit much in my opinion really.
The RE first service cost is notorious, so much so that most dealers in the UK throw it in with the new bike deal as they were losing too many sales because of it.
Why do people think it's just oil and filter. Head races, wheels, nuts and bolts, diagnostic run, software update. The list goes on and on .
Because most services are just oil & filter, a quick check if things are tight, adjust chain & oil, check wear on sprockets. As for Software update, i agree with more electronics come more plug machines in to check and that machines cost lots of money. You have to admit £90 an hour is a bit much
@@MOTOUK1 It's the overheads. The reader is high specification as it has to do updates. Showroom., Counter staff to book you in etc. My local independent is cheaper but no 3 piece suit to sit on. I'm servicing my new Hornet myself but still paying for the plug in and updates. Got no choice. I'm vat registered so the warranty will be safe.👍
Don't think cars need a first service at low miles ,so why do bikes?
Not sure but most new bikes I’ve owned first service you always get some fine metal from the engine brake in drop with the oil. Would imagine car engines are make stronger materials
£250 for what is basically an oil/filter change - that’s robbery! I’d have gone to an independent dealer and had them do the job for a fraction of the price, and then I’d have taken it back to a Triumph dealer for the warranty job. My Tiger is coming up for its first annual service, and it certainly will not be at a Triumph dealers.
I hear you Dave on the independent but as mentioned I service myself so all ok, just a little no a lot steep 😂👍
A lot of money I can get my Volvo V40 serviced cheaper than that
Bike servicing it’s getting stupid
I asked yesterday how much the BSA GoldStar service is at 500 miles and that’s the same
Silly money
I don’t know 😮
Look forward to your classic 359 video I tested one yesterday around the car park very nice 😊
I know me too on the Merc, prices are riding for sure lately.
@@MOTOUK1
We’re Better off buying a bike that’s nearly new and serviced really tho I can’t talk I’m a bugger for it 👍👍 I’ve got the GoldStar coming soon unless I change my mind 😂
@@-old-school-motorcyclesltd I’ve yet to ride a Goldstar, heard all good though
@@MOTOUK1
Yes I enjoyed it myself a few weeks ago
How can you miss the speed twins 😮
Oops sorry they had a couple in too, when I go back in a week I’ll capture just for you ok 👍
your spot on on the service cost. my 1st service was £185 which is better than yours. but still expensive....
I will be showing the document that I was charged for, you will or will not be surprised as they charged me £6 for chain lube when I lube it regular and £35 to plug a code reader in 😂😂
You've been 'had' my friend 🙄
How do Triumph justify £250. The main part of that would be diagnosing the fault with the switch cluster. A max of 30 mins work, oil change and filter?!! Hope the coffee was nice. Rip off.
Haha you should see even on the first service they charged for diagnostic plug in nothing to do with the switch cluster, guess they need to cover the cost of the diagnostic machine. 😂 I Will Reveal the itemised first service bill in next Bonny video.
Just had my first service (600 miles) on my Honda CBR 500r and cost £125.
Now that’s a good price David, my service could have been like £60 if I had taken it to Maidstone Kent dealer. The bit I’m annoyed about is that it’s still a triumph dealer and they can’t do the same. So they charge £200 labour. Total rip off imo. Btw you have more mikes than me on that bike. We must meet up soon grab a coffee and catch up in next couple weeks ok 👍
@@MOTOUK1 Yes, meet up soon.
My first/break-in service in US last May was almost $350. Not cheap but worth it to keep my Speedmaster tip-top. Plus I don’t have a garage or tools, so I value their expertise and ability and look forward to their keeping my baby safe and reliable for years to come.
Interesting to hear so many varied prices globally thanks Marc. Great bikes
Mmm seems more like taking ya pants down and getting butt f@#ked
@@kevindarkstar if you’re into that sorta thing.
@@marcverdi665 those dealers clearly are 😋
Merely out of interest: I pay £275 to service a V8 Vogue Range Rover & that's 3 filters & an oil change. Done in 40 minutes.
Triumph shouldn't be charging so much for servicing. It doesn't take 2 hours to change the oil & filter (as you rightly point out).
I know it normally takes me 30 mins max on my other bikes when I service oil and filter myself
It's strange that Triumph doesn't have an agreement with their dealer network to provide the first service for free. On the other hand (not trying to justify the cost of your service) it probably would have cost you the same to return the bike to Maidstone!
Yep petrol prices or a an hire would be similar
I have always serviced all my bikes myself. It's all a rip-off! I am a retired engineer of 42 years and have more experience than the guys in these workshop's. I do use OEM parts when I do service the machines though.
Why not just get your bike serviced at an independent?
I will service myself but wanted the first by dealer 👍
@@MOTOUK1 Fair enough. I've always used independents, cheaper, better job and your warranty isn't affected. As for servicing myself, give me a spanner and I'll show you a feck up 🙂
100 ponds/hour labour I definitely won’t be buying any Triumphs don’t care how good they are or look no wonder
Everyone’s buying foreign bikes
Looking at the itemised bill its actually £108 inc vat an hour. Service ones self far better value and peace of mind
That's poor! Switch unit failing so soon. This is why I buy Japanese.
To be fair I had a break switch go on my Yamaha MT10SP I. First 6 months
Please tell the company in Bristol the controversy that's resulted from your vid. I did think about buying a speed triple last year. Now, thanks to your vid, I wouldn't even think about it. I'm just curious how widespread this rip off culture is.
You should off not allowed that bike shop to rob you like that that’s ridiculous I know you may think I’m being negative towards your t120 but if you use it you will find out how bad it really is after you paid top money I fell into the trap but soon learned
280 miles and chuck the oil. then complain about price ???
Decent motul oil and filter off e bay are max £40. They probably use a massive 25 gallon drum of cheapest oil they can. 1st service should be free apart from parts. Its a damned good reason never to buy a triumph. I used to be ina RAT club when the local triumph dealer folded the club allowed other brands to join the club. A few years ago in t hat club I had a 21 yr old VFR I serviced it it’s whole life. The guys in the club with a variety of triumphs had non stop electrical gremlins. One had a brand new trophy nearly £14k with all kit on. Had 3 dashboards until he sold it. I would love a triumph but there is too much evidence on I tube alone and triumph forums about their quality control issues. Sorry triumph but rather have an Enfield for that reason, at least I can fix it myself or better still stay with my honda. My honda nc750 was an absolute cinch to service including the valves and brakes all very accessible. I also own a 17 year old car I have just paid £700 to have it reustproofed ,inside chassis etc as its easy to repair, spares galore esp in Europe and I will be keeping it until it or I die. IAM semi retired and I just don’t have the money to chuck at this sort of thing. Shame as aesthetically Triumphs are beautiful. Bring production back to Uk and get on top of dealer rip offs.
My first bike was a fsie too. Wonderful memories in gold and had a bt1100 in same colour. Never in life spent more than £6500 on a bike or car in my life . Not by choice I may add
Hi 👋 VFR was a nice bike and I owned one for many years 👍 they listed Castrol 1 on the papers itemising all the service costs which I will share on next video, £6 for a squirt of chain lube 😂😂 anyway service over I can now service my own bike as I’ve done for many years now.
Wish I still had my FS1E 😉
Where did the 2 month idea come from? Absolutely no reason at all for a time deadline for a first service.......You have been seriously manipulated as a consumer, IMO.
TBH I don’t mind that they said ok for first service, it’s out of the way now and happy 😃
Was about to post the same thought, two months? Absolutely no logic to that whatsoever. I guess when purchasing new, ask for a bike that has been on the forecourt for at least two months and then it should already of had its first service !! 🤔🤔 Edited to add thanks for the content really enjoying the channel.
Over here, green gas handle would kill your bike
Where is over here ?
@@MOTOUK1 sorry, Norfolk, Virginia, USA. Right on the beach!
Sorry it think you got ripped by the mechanics. I paid for mine 85 (euro) and wad done in 45 minutes
Yep I know that 😂 I will take you all through the sheet itemised on next Bonny video, you should see the charges
@@MOTOUK1 The trick is to go there and watch them, let them understand that you know when exactly they start working with your bike. Otherwise, they will charge you for the whole time your bike stays there whilst they are watching tic toc videos... Bust their balls next time, say that you're making a video
Hint: Buy some basic tools.
Agree I’ve serviced my own bikes for 15 years now. Very easy to do.
@@MOTOUK1 I shouldn’t have popped off. Hadn’t had my coffee yet! The Bonnies are great bikes…
Man, that was a cheap service.
Rip off
Lets not mix words for God sake ITS A RIP OFF !!!!!!!!!!!!!!