Love your content mate and thanks for cleaning up my QuickBooks. Unfortunately my CC expired and now I have 2 Credit Cards with the same last 4 digits when I go to merge the 2 credit cards in my Chat of Accounts it says I can’t merge 2 accounts that are both set up for Online Banking. Do I just use the older CC as the parent account and the new CC as a Sub-Account?
So helpful and just what I needed. Wish I had checked here before spending 45 mins on QB chat to finally hear "sorry it's impossible, you have to manually add all the non-primary cardholder transactions"!! Just want to know if I should un-sync my main credit card account and then add it back per your instructions? I don't want to mess up what I currently have in there. Thank you!
I’m sorry to hear that, but glad I could help! It’s hard to say without taking a closer look. But, I would say it would be safest to try first and see what happens. However, you may get an error message if you try to do this with the Parent card already linked. If this is the case, then at that point you can try un-syncing and starting from scratch using the method in this video like you mentioned. Worse case, if this also doesn’t work, you can always just resync the parent card as it was before un-syncing and tell it to pull in past transactions starting at the date of the un-sync. I hope this makes sense!
This was so incredibly helpful. We have 19 sub credit cards and I've been having to either enter them manually or as a .cvs which didn't mark the account as updated. So easy to follow I found myself nodding and agreeing. Signed up.
Thank you for this!! Here’s an issue I’m having. My sub account transactions are showing in other sub accounts to be categorized. (I’m chase too.). I have unlinked and linked again. Still doing it. I don’t know why they are duplicating!
Of course! The Chase CC/QBO relationship has been weird lately, I haven't run into duplicates yet, but I guess it's a better problem than no transactions for a card coming in at all. If, an entire card's worth of transactions in it's entirety is being duplicated in another sub-account, then you may just be able to unlink that sub account (the one that's being duplicated), that way, the end goal will still be accomplished of bringing in all transactions into the Bank Feed somewhere to be categorized while still able to reconcile the main parent account monthly. Hope this makes sense/helps!
Late to the game on this one, but why don't you use the transfer feature on quickbooks online to rebalance the accounts vs a journal entry? Thanks in adavance!
You can! Using the Transfer feature in QBO will accomplish the same thing as the JE shown in the video as the debits/credits happening in the background when a "Transfer" in QBO is entered are the same. I just personally prefer working with Journal Entries, especially when able to transfer the balances for multiple employee cards during one entry vs the transfer only being able to transfer the balances for one card at a time. But again, entering transfers can certainly work as well no problem, whatever you prefer. Thank you for watching!
Hello and thank you. I'm trying to connect to BOA. The separate user cards are not showing up as options to enable. Is there some particular way to connect to get these sub accounts to show up in the manage connection window?
Thank you for this but I am having a heck of a time with it and linking my chase account. I am getting the message upon connecting that the sub account already had a main account connected and it will not let me connect it.
Thank you for this feedback. I have also been having trouble trying to use this method right now in QBO for Chase credit cards unfortunately. See the updated description for this video under "2024 Update", this explanation and video will give you another potential option for bulk importing the employee card transactions into QBO using the credit card statements even though they can't currently be all linked to the Bank Feed
You use chase for the multiple credit cards? I currently use Debit cards. Its a pain to get new employees new cards.... But with the employee credit card seems like it will be easier to order a card. Did you have tk submit each emplpyeea credit or do they use the business credit?
I would imagine that the process of ordering new employee credit cards under one credit account vs separate debit cards would be easier, but I cannot speak much to this because the only experience I have with this is the bookkeeping portion of client's Chase credit cards with multiple employees and I am not involved in the process of actually ordering the new cards and/or setting up the Chase account and do not use this workflow for my business so I unfortunately just don't know. The only part I can help with is on the QBO/Bookkeeping side of things after the cards are ordered and everything as shown in the video
thank you so much for this video. we recently switched over to online and noticed a few things set up differently like cc's. we do have 13 employee cards with bank feeds set up under the parent card so I think we're ok there. however, we'd like to use Expense Claims for the guys to submit receipts and having a tough time figuring out the best way to match things plus send a final report to a VP for approval/sign-off. Can you do a video on that or have any suggestions?
You’re welcome! I’m glad this Bank Feed setup seems to be working for you. QuickBooks Online does have some receipt upload capabilities with the ability to match, but I’ve found it sometimes struggles with determining the payment method so that sometimes makes things a little too manual to be efficient, especially if you’re dealing with 13 different cards. In regards to the report, I do not know off the top of my head a report within QBO that would work to separate the expenses by CC, especially with tagged receipts ready to view, but you may be able to get creative with some custom reports, especially if you introduce the “Tags” feature into your workflow in QuickBooks Online. You could add a “tag” of the employee name in each transaction under each card’s bank feed and then create a custom report viewing the expenses by tag, ultimately separating the expenses by employee. So, you can upload and match receipts all within QBO for the transactions, although not always very efficiently. You also can create “Tags” and use this feature to create custom reports showing expenses separated by employee. However, and I’m not sure I may be wrong about this, I don’t think you’d be able to send this custom report directly with the attached receipts for the transactions involved as well. There also wouldn’t be any direct approval process involved. There may be a separate software solution for you for this though. Granted, I’m not very experienced with this particular app so do some research to see if this may be a potential solution before signing up. The name of this app is: Expensify . You can find this App in your QBO portal under “Apps” and install and link the app to your QBO directly from there. It seems like you the employees can scan all the receipts more directly and you may be able to more directly create custom reports to be approved and/or sent to the VP. Hope this helps!
Gunnar, hello again (now I feel like I'm talking to myself), BUT, oh my gosh....I think I figured it out for desktop JUST by watching you explain it for ONLINE. I spent 2 hours with QB tech support yesterday and in 2 hours they couldn't get me to where you did in 5 minutes. I KNEW I should have started with RUclips yesterday. Thanks again. I'm giving you a big thumbs up AND subscribing! Thanks again! ********THIS VIDEO WILL HELP DESKTOP USERS TOO YAY!!!! *******
@@tameraterew1755 Thank you for this feedback, information and for subscribing! Again, I appreciate the feedback because I do not work within QuickBooks Desktop at all, only QuickBooksOnline. You knowing and sharing the fact that this method can also work with QuickBooks Desktop is very useful!
You can't change the parent of this account to Chase Credit Card because it or its parent is already set up for Online Banking or Web Connect. ... I keep getting this warning when Im trying to put my second card under my parent account unsure what I can do to fix it.
when i get to the link account and there is a main account and all the sub accounts are listed it will only let me pick one sub account at a time and when i go back in to the link accounts it says its already paired and won't let me pick any more sub accounts. Do you pick multiple sub accounts at a time on the link credit card page? this is where I'm stuck and with no visual I'm not sure if i missed something
Yes, whenever I’ve had my clients link using this method, they have been able to link all the sub accounts at once. Maybe check the credentials being entered during the link phase? The only thing I could think of is if the credit card credentials being entered are associated with one of the employee accounts and not the credentials associated with that account’s main “parent” account? This may be what’s limiting you on what accounts you can and cannot choose to link. I’m not sure though to be honest, that’s the only thing I could think of right now that may potentially cause this.
Hard to say but from what I've seen in the past is that you can keep the current CC linked in the Bank feed and use it as the "Parent" account. Then, when attempting to connect the other cards, only check those boxes for those cards when attempting to link the CC again and uncheck the parent account from this list. Hope this makes sense & helps, kind of hard to explain via these comments. Let me know.
This doesn't work anymore. QB won't let you link a parent account and employee account to the bank feeds. What you can do is list the parent account as a sub account under a "dummy" credit card account, but I have yet to figure out how to reconcile with this method.
Thank you for this update! I am finding myself more and more limited with this workflow in QBO for certain credit card companies. However, I do find it still possible in QBO for some credit card companies to utilize this method. For your situation, see the updated video description section here called "2024 Update" for another possible solution for you. This method won't allow all the employee card transactions to come in via the Bank Feed, but will allow for reconciliations and monthly bulk employee card transaction imports via the credit card statements.
Chase does not allow you to do this. When you have child accounts under the parent GL account, choosing the child in the bank feed setup will tell you the account is already connected to the parent. The only way to do it is to ether export and import transactions or set them up as individual GL accounts and suck it up. It's a flaw within QBO.
That is correct, there is a recent and current bug happening between Chase CC and QBO. However, I have recently discovered a workaround for this which is a to create a "dummy" Chase CC parent account, then put all of the cards (including the main parent cc account) as subaccounts under the "dummy" account, then when linking to the bank feed, link nothing to the "dummy" account and only link the subaccounts. This allows you to bypass the current bug. I may plan on making a new video soon regrading Chase CC specifically.
I have the same issue and came here to watch the video. Now I see the comments, including this one, and have set up my qbo as you have described in the comment here.
@@douglasdweck8691 I'm glad to hear that. If a review is needed, I just released a new video specifically for this situation with Chase employee cards! ruclips.net/video/-1gSD6Nx2C8/видео.html
Love your content mate and thanks for cleaning up my QuickBooks. Unfortunately my CC expired and now I have 2 Credit Cards with the same last 4 digits when I go to merge the 2 credit cards in my Chat of Accounts it says I can’t merge 2 accounts that are both set up for Online Banking. Do I just use the older CC as the parent account and the new CC as a Sub-Account?
Thanks! This was super helpful. It was the first time I was going to install sub accounts so you saved me for some headaches.
Glad I could help! Thank you for the feedback
So helpful and just what I needed. Wish I had checked here before spending 45 mins on QB chat to finally hear "sorry it's impossible, you have to manually add all the non-primary cardholder transactions"!! Just want to know if I should un-sync my main credit card account and then add it back per your instructions? I don't want to mess up what I currently have in there. Thank you!
I’m sorry to hear that, but glad I could help! It’s hard to say without taking a closer look. But, I would say it would be safest to try first and see what happens. However, you may get an error message if you try to do this with the Parent card already linked. If this is the case, then at that point you can try un-syncing and starting from scratch using the method in this video like you mentioned. Worse case, if this also doesn’t work, you can always just resync the parent card as it was before un-syncing and tell it to pull in past transactions starting at the date of the un-sync. I hope this makes sense!
This was so incredibly helpful. We have 19 sub credit cards and I've been having to either enter them manually or as a .cvs which didn't mark the account as updated. So easy to follow I found myself nodding and agreeing. Signed up.
It sounds like this will save you a ton of time in the future, I'm glad I could help. Thank you for watching and I appreciate you signing up!
Thank you for this!! Here’s an issue I’m having. My sub account transactions are showing in other sub accounts to be categorized. (I’m chase too.). I have unlinked and linked again. Still doing it. I don’t know why they are duplicating!
Of course! The Chase CC/QBO relationship has been weird lately, I haven't run into duplicates yet, but I guess it's a better problem than no transactions for a card coming in at all. If, an entire card's worth of transactions in it's entirety is being duplicated in another sub-account, then you may just be able to unlink that sub account (the one that's being duplicated), that way, the end goal will still be accomplished of bringing in all transactions into the Bank Feed somewhere to be categorized while still able to reconcile the main parent account monthly. Hope this makes sense/helps!
Here's a new video I just created addressing this! ruclips.net/video/-1gSD6Nx2C8/видео.html
Late to the game on this one, but why don't you use the transfer feature on quickbooks online to rebalance the accounts vs a journal entry? Thanks in adavance!
You can! Using the Transfer feature in QBO will accomplish the same thing as the JE shown in the video as the debits/credits happening in the background when a "Transfer" in QBO is entered are the same. I just personally prefer working with Journal Entries, especially when able to transfer the balances for multiple employee cards during one entry vs the transfer only being able to transfer the balances for one card at a time. But again, entering transfers can certainly work as well no problem, whatever you prefer. Thank you for watching!
This was super helpful and exactly what I needed. Thanks so much!
I'm glad I could help, thank you for watching!
Hello and thank you. I'm trying to connect to BOA. The separate user cards are not showing up as options to enable. Is there some particular way to connect to get these sub accounts to show up in the manage connection window?
Thank you for this but I am having a heck of a time with it and linking my chase account. I am getting the message upon connecting that the sub account already had a main account connected and it will not let me connect it.
Thank you for this feedback. I have also been having trouble trying to use this method right now in QBO for Chase credit cards unfortunately. See the updated description for this video under "2024 Update", this explanation and video will give you another potential option for bulk importing the employee card transactions into QBO using the credit card statements even though they can't currently be all linked to the Bank Feed
Here's a new video I just created addressing this! ruclips.net/video/-1gSD6Nx2C8/видео.html
You use chase for the multiple credit cards?
I currently use Debit cards. Its a pain to get new employees new cards....
But with the employee credit card seems like it will be easier to order a card.
Did you have tk submit each emplpyeea credit or do they use the business credit?
I would imagine that the process of ordering new employee credit cards under one credit account vs separate debit cards would be easier, but I cannot speak much to this because the only experience I have with this is the bookkeeping portion of client's Chase credit cards with multiple employees and I am not involved in the process of actually ordering the new cards and/or setting up the Chase account and do not use this workflow for my business so I unfortunately just don't know. The only part I can help with is on the QBO/Bookkeeping side of things after the cards are ordered and everything as shown in the video
thank you so much for this video. we recently switched over to online and noticed a few things set up differently like cc's. we do have 13 employee cards with bank feeds set up under the parent card so I think we're ok there. however, we'd like to use Expense Claims for the guys to submit receipts and having a tough time figuring out the best way to match things plus send a final report to a VP for approval/sign-off.
Can you do a video on that or have any suggestions?
You’re welcome! I’m glad this Bank Feed setup seems to be working for you. QuickBooks Online does have some receipt upload capabilities with the ability to match, but I’ve found it sometimes struggles with determining the payment method so that sometimes makes things a little too manual to be efficient, especially if you’re dealing with 13 different cards. In regards to the report, I do not know off the top of my head a report within QBO that would work to separate the expenses by CC, especially with tagged receipts ready to view, but you may be able to get creative with some custom reports, especially if you introduce the “Tags” feature into your workflow in QuickBooks Online. You could add a “tag” of the employee name in each transaction under each card’s bank feed and then create a custom report viewing the expenses by tag, ultimately separating the expenses by employee. So, you can upload and match receipts all within QBO for the transactions, although not always very efficiently. You also can create “Tags” and use this feature to create custom reports showing expenses separated by employee. However, and I’m not sure I may be wrong about this, I don’t think you’d be able to send this custom report directly with the attached receipts for the transactions involved as well. There also wouldn’t be any direct approval process involved.
There may be a separate software solution for you for this though. Granted, I’m not very experienced with this particular app so do some research to see if this may be a potential solution before signing up. The name of this app is: Expensify . You can find this App in your QBO portal under “Apps” and install and link the app to your QBO directly from there. It seems like you the employees can scan all the receipts more directly and you may be able to more directly create custom reports to be approved and/or sent to the VP. Hope this helps!
What credit card company do you use?
Gunnar you may be my only hope, do you know if it is possible to do this in QB Desktop?
Gunnar, hello again (now I feel like I'm talking to myself), BUT, oh my gosh....I think I figured it out for desktop JUST by watching you explain it for ONLINE. I spent 2 hours with QB tech support yesterday and in 2 hours they couldn't get me to where you did in 5 minutes. I KNEW I should have started with RUclips yesterday. Thanks again. I'm giving you a big thumbs up AND subscribing! Thanks again! ********THIS VIDEO WILL HELP DESKTOP USERS TOO YAY!!!! *******
@@tameraterew1755 Thank you for this feedback, information and for subscribing! Again, I appreciate the feedback because I do not work within QuickBooks Desktop at all, only QuickBooksOnline. You knowing and sharing the fact that this method can also work with QuickBooks Desktop is very useful!
Love this - thank you so much
You can't change the parent of this account to Chase Credit Card because it or its parent is already set up for Online Banking or Web Connect. ... I keep getting this warning when Im trying to put my second card under my parent account unsure what I can do to fix it.
happens to me. QBO told me current users cannot make one of them the parent as we already connected the bank accounts...
Here's a new video I just created addressing this! ruclips.net/video/-1gSD6Nx2C8/видео.html
@@erikanino7359 Here's a new video I just created addressing this! ruclips.net/video/-1gSD6Nx2C8/видео.html
when i get to the link account and there is a main account and all the sub accounts are listed it will only let me pick one sub account at a time and when i go back in to the link accounts it says its already paired and won't let me pick any more sub accounts. Do you pick multiple sub accounts at a time on the link credit card page? this is where I'm stuck and with no visual I'm not sure if i missed something
Yes, whenever I’ve had my clients link using this method, they have been able to link all the sub accounts at once. Maybe check the credentials being entered during the link phase? The only thing I could think of is if the credit card credentials being entered are associated with one of the employee accounts and not the credentials associated with that account’s main “parent” account? This may be what’s limiting you on what accounts you can and cannot choose to link. I’m not sure though to be honest, that’s the only thing I could think of right now that may potentially cause this.
Here's a new video I just created addressing this! ruclips.net/video/-1gSD6Nx2C8/видео.html
Great video.
I'm getting an error saying can't link bc it's already connected to bank feed. Suggestions?
Hard to say but from what I've seen in the past is that you can keep the current CC linked in the Bank feed and use it as the "Parent" account. Then, when attempting to connect the other cards, only check those boxes for those cards when attempting to link the CC again and uncheck the parent account from this list. Hope this makes sense & helps, kind of hard to explain via these comments. Let me know.
Here's a new video I just created addressing this! ruclips.net/video/-1gSD6Nx2C8/видео.html
This doesn't work anymore. QB won't let you link a parent account and employee account to the bank feeds. What you can do is list the parent account as a sub account under a "dummy" credit card account, but I have yet to figure out how to reconcile with this method.
Thank you for this update! I am finding myself more and more limited with this workflow in QBO for certain credit card companies. However, I do find it still possible in QBO for some credit card companies to utilize this method. For your situation, see the updated video description section here called "2024 Update" for another possible solution for you. This method won't allow all the employee card transactions to come in via the Bank Feed, but will allow for reconciliations and monthly bulk employee card transaction imports via the credit card statements.
Chase does not allow you to do this. When you have child accounts under the parent GL account, choosing the child in the bank feed setup will tell you the account is already connected to the parent. The only way to do it is to ether export and import transactions or set them up as individual GL accounts and suck it up. It's a flaw within QBO.
That is correct, there is a recent and current bug happening between Chase CC and QBO. However, I have recently discovered a workaround for this which is a to create a "dummy" Chase CC parent account, then put all of the cards (including the main parent cc account) as subaccounts under the "dummy" account, then when linking to the bank feed, link nothing to the "dummy" account and only link the subaccounts. This allows you to bypass the current bug. I may plan on making a new video soon regrading Chase CC specifically.
Looking forward to this@@essentiallyintentional
I have the same issue and came here to watch the video. Now I see the comments, including this one, and have set up my qbo as you have described in the comment here.
Just created a new video for Chase employee cards! ruclips.net/video/-1gSD6Nx2C8/видео.html
@@douglasdweck8691 I'm glad to hear that. If a review is needed, I just released a new video specifically for this situation with Chase employee cards! ruclips.net/video/-1gSD6Nx2C8/видео.html
Lost me 8 mins in