Ok, so couple of things that can be cleared up. 1. If the ribbon doesn't go back in easily, flip up the tiny back tab like he shows. Also ( and this is really important ) if the black tape has covered the ribbon or if you are like me and popped the screen across the room trying to get it off and you didn't know that the black tape wasn't supposed to be there and you tried and tried to get the screen to work and couldn't, that is the issue. Remove the black tape before you try to reinsert the ribbon. B. You don't need to heat the screen in fact it only seems to hurt. III. If you bought a battery from amazon or newegg they will seem too big, they aren't. When you replace everything back in don't hook up the board to the snap connection first. Take everything apart, solder your new battery on, put the battery in first, put the board on top of that, then snap the connector on. Everything else is pretty easy.
@@DouglasWellsUSA Typically blind fastened items like the screen is attached with a sticky electronics tape, and getting it warm with hot air helps soften up the adhesive so it releases easily. I couldnt tell from this video if it has adhesive, but that is the reason for heating it up
Thanks!, Russ, for your informative, direct, and to-the-point video and tutorial. It worked for me -- the old Charge 2 is powered-up with a new battery (the original batt lasted over 5 years of continuous use, then would not hold a charge). The repair was a bit tense for me, because things are so tiny and tightly packed in the watch (of course, they need to be), but now, all's well! The battery I bought from an eBay seller, though, was SLIGHTLY wider than the original. Its side folds or side rails added a little extra width compared to the original, so at first the repaired watch would not fit in its case. Others may also encounter this problem, because it seems that NOT EVERY generic 60mAh 3.7 V LiPO battery sold is the same part-number as Fitbit's original battery. Well, I succeeded to very slightly squeeze the battery along its WIDTH with a pair of wide-jaw pliers. I did this twice, and the second squeeze was enough. This narrowed the width of the battery about 0.8 mm. It did not compress the body of the battery, but just the side rails, so the battery and its chemicals inside were definitely not harmed nor compressed. It was a relief when the second screw was tightened, and everything was buttoned-up. The battery charged quickly, and all's well with the Fitbit! I'm wearing the watch again now. I hope to get another 5 or six years from this battery. Kudos!, on a great video, and Thank you! -- you gave me confidence that I could do this "micro-surgery transplant" myself. ;-) --Joe, in Tucson / ARIZONA
DON'T USE HEAT! Not necessary, and warped my cover. Unlike a cell phone with a glass screen held on by adhesive, this is a plastic screen held on with clips and sealed by an O ring. I see no evidence of adhesive, So, just pry gently, trying to not cut the O ring with your pry tool. Use a blunt pry tool, like a DULLED razor blade. There are two clips on the button side, and three on the other. Note that two previous commenters seem to have damaged their covers with heat as well. I would also suggest that putting a foil wrapped LiPo batter in the sharp teeth of an alligator clip is asking to bite a hole in the foil. Be gentle with that. Finally, when I soldered the new wires, I had to do it a second time to get the wires flatter to the board because that metal sheet held on by those two screws we removed sits right over the + terminal and would be easy to short out. There is a thin layer of tape to insulate it, but still, be aware of this, keep the wires flat, and check that there is no contact when you reassemble. Don't let the magic smoke out. Thank you Joe's for posting the video. This is not meant as criticism, just intended to share "notes from the field" building on Joe's work to fine tune the procedure for the next guy who tries it. Before you hook the ribbon cable back on, remember to clean the fuzz off of the O ring, and the surface it rides on, and put a very thin smear of silicone grease on it. Very thin, like, invisible, no globs or blobs. it is a lubricant, not a caulk. How did we fix anything before RUclips?
Thanks for watching Chris. We appreciate your added advice. Definitely when using heat, it should be used at a low temperature and for only short periods of time. MD.
@@Joesge good advice (and very good video)... I would ADD to your video somehow that BEFORE using the heat-gun try removing it gently... maybe no heat is needed?
I used a clean cloth and just rubbed it against it to heat it up just a bit by friction and was able to pop mine apart. I have a hot air rework station but it seemed pretty easy to get apart in the video so the heat from friction did the trick for me. Now if I can just figure out if it is my screen or the main board that is making my Fitbit glitch out on the screen. I can get it to show fine if I keep messing with it but as soon as it goes on the charger the screen freaks out. Take it off, mess with it and it will start working normal until I put it on to charge again and then the screen goes blank or crazy... :(
So pleased to know that it can be done as my partner is fuming at the idea that the battery only lasted nearly two years! They don't tell you that when you buy but I wasn't surprised, just upset that my watch isn't working! How much does it cost to get the battery changed? I wouldn't want to do it myself.
We have the battery for sale on our website www.joesge.com/products/fitbit-charge-2-smartwatch-battery-replacement-63mah-parts?_pos=1&_sid=ea8ad6b67&_ss=r
Awesome video. Bought the battery and replaced it just like you showed. My only complaint is that my eyes are probably 20 years too old for this. I had to do it looking through a magnifying glass. Next time I'm sending it in. :)
Hi, I have a fitbit charge 2. Had it for years, and it was working fine. One day, the screen was not visible, but it was still charging and recording fitness data. I kept using it as it was, although I couldn't see the information on the watch itself but on my phone app. How can I be sure if perhaps I may need a battery instead of getting another one? Another thing I did notice was that the watch after charging it would be ok for a few seconds, then it would start to pulsate, which wasn't normal. What advice can you give me? Thank you.
Will this work with the charge 3? Had a new one given as a gift but they had it long enough for warranty to expire. It stopped powering on in only a few months. I'd rather try swapping the battery myself if they are the same as the 2.
How do I know which fit bit I have-a blaze or charge 2? no markings on the fitbit. I took it apart as said and put it back together. (so I wouldn't forget how to) I think it was 60 mAh. The two led's on the back are now flashing rapidly but still no display when I plug it in to charge. Could it still be the battery?
Thank you for the video - very straight forward. How can I get a list of the tools needed ? I went to the link provided to get the tools for the repair but all that comes up is a Philips 1.5mm screwdriver.
Hello, You could definitely send your device to our repair center and we can take a look. Here is the link to our website 👉www.joesge.com/pages/repair-service - Aaron P
Thanks for the Vid, I purchased the battery from you, the display came off very hard even with the heat gun, while removing the display ribbon cable a surface mount component came off the board, one of the solder pads for the component did not have any solder on it, managed to solder it back on. The replacement battery was significantly smaller but it came with a note indicating this was OK. The wires on the battery are way too long, I cut & striped to make fit and soldered the battery wires back on (with correct polarity!) Re-Installation, When inserting the display ribbon cable nothing "snapped" back in, did not have a good feeling about the way it fit, The ribbon cable had a black piece of tape on it, I suspect that when I removed the cable the tape laid down and stuck to the contacts on the cable (?). I snapped the display back on and put the charging adapter on the Fit bit, no display. Tomorrow I will remove the display and try again. Does the display/cover need fresh glue to assure that it doesn't fall off during the many times the FB is bumped against something while wearing it? I am a retired electronics engineer, I had all the right tools but my eyes are 62 years old and even with an eye loop and a magnifying lamp this repair attempt was challenging for me.
Hello I have 2 fitbit 2 It will not charge at all I haven't had it long the 1st one did the same thing and I would like to get them fixed How can I get in touch
Thanks for the comment. It is possible to replace the damaged display. Here is a link to the part: www.joesge.com/products/fitbit-charge-2-smartwatch-repair-replacement-parts?variant=8344035459118 If you would like your device repaired by a professional please follow the steps to send the device in to our repair center. www.joesge.com/pages/repair-services -David P
I’ve an issue here with several fit bits, replaced the battery now black screen. Old battery back in still black screen ? Tried a reset nothing. Nothing got damaged during taking it apart. Really stuck any ideas would be appreciated.
After replacing the battery, the vibrations are no longer happening on the fitbit. Is there an area I should focus on when I disassemble it to resolve this? I noticed when I first soldered the new battery into place, it vibrated once. No other vibrations though since I reassembled it. Thank you for your help and the great video!
Thanks for the comment. Please double check your setting to make sure vibrations are ON. You can also try replacing the battery with the old battery. If you continue experiencing this issue you may have damaged the main board. If you would like your device repaired by a professional you can fill out a repair form and follow the steps to send in your item. We offer free shipping and diagnostics. Here is a link to the repair form: www.joesge.com/pages/repair-services -David P
@@Joesge Hi David, thank you for the quick reply! It turns out that the replacement battery's leads were too long and were preventing the weight from spinning on the motor to make the vibrations. Once I rerouted the cables and moved the battery towards the other side, vibrations are back! -Bill
Good video but beware... It took me about 15 minutes to dismantle, change the battery, and reassemble up to the point of trying to reattach the screen. However, this step proved impossible as I was completely unable to get the ribbon back into its slot. Thus I suggest before attempting to change the battery you take VERY GOOD NOTICE of how the screen ribbon fits BEFORE taking it off for the first time. (Alternatively, do not detach the screen and try to access the battery while leaving it still attached instead.)
Good video!!! Garbage Charge 2. Babied mine and it lasted 15 months. All of the sudden got black lines on the screen ... everyday until there was no display. Wouldnt sync or hold charge. Customer service is a joke. They cant help you with anything beyond resetting it.
Charge 2 is decent. The battery life isnt amazing after the year and a half ive had it. Went from a week to lasting 2 days so im guna change the battery soon
great video, but careful, battery will not come off easily, there is chance one may damage the board if not done correctly, fortunately i successfully removed the battery, waiting for battery now :)
I had a bit of trouble sliding the display ribbon back into the slot when reattaching the display. When heating up the Charge 2 the thin black flap melted to the connections on the ribbon. As a result, it wouldn't fit in the slot. Make sure the black flap is loose (and can flap up and down) before you try to reseat the ribbon (underneath the black flap) into the slot.
Thanks for the comment. We currently charge $55.00 to replace the battery for Fitbit Charge 2. Fill out this repair for to get started: www.joesge.com/pages/repair-services -David P
I have. I set everything to be off as far as notifications are concerned. Fitbit seems to think it's a hardware issue, but nothing has changed. I just charged it and took it off and it started doing it.
Send it to our location for a repair by submitting our repair form here: JoesGE.com/pages/repair-services, use Google Chrome to submit our repair form.
Thanks for watching! Are you having difficulties securing the ribbon cable back in to the plug on the circuit board? Make sure the little clips are popped up so that the wire can fit in the plug. MD.
Did you ever figure this out. I can't for the life of me get the ribbon cable back in despite having the clip popped up. It just won't go back into the slot no matter what I do. Ugh.
GOT IT!! A jewelers eyeglass and tweezers slide into the white plastic end until it slides in and click back down the flap lock. Works perfectly now and holds a charge....thanks!
My battery did not fit back into the case! Bigger than the original battery. Tried to trim the casing downt with a utility and it started to smoke. It's sitting in a snowbank now.
That is not supposed to happen. Be sure that it is the Charge 2 that you are attempting to repair. Fitbit makes many units with a variety of batteries, and it is not the best idea to swap them or attempt to force them in. We also recommend removing the unit from the snowbank, as water damage is difficult to fix.
@@Joesge I was trying to trim the battery casing, not the Fitbit. The replacement battery is 2mm wider than the original battery. The smoking battery was in the snowbank after I cut the wires to remove it from the Fitbit.
I read your entire description. Write one that is 10,000 words and I promise to read it. Actually I'll turn it into an unsuccessful movie script staring Russian repair people who live in the armpit of the US and enjoy skiing (is that a thing there?) and have declared war against landfill.i went to Seattle once. It's that where you said you are from? I can't be bothered scrolling up. It was nice. I went to some nice bars and up the space needle with some bloke whose company I didn't care for. It was a long flight to the from Australia so maybe jet lag contributed to some social intolerance that day. Ok I'm tired good night. Also thanks for the video.
Thanks for watching! Skiing is popular here, and our group is from many places, for example, I am from Colorado. I'm sorry about the unfavorable company you had to endure at the space needle, they just finished remodeling it with glass floors though.
Hahaha! I was wondering when the ice-cream man started running through my neighborhood! Then I stalled your vid. No ice-cream. I may want to send in my fitibit to you, if you're still doing the battery replacement and/or other repairs? What part of the country are you in?
I think they're in Washington and believe they don't fix the Charge 2, but heck, what do I know, I'm a random stranger on the Internet :) I would've gone for the ice cream 🍦
Chiara, thank you for watching our video. We suggest you send your Fitbit to our location for a repair. If you have any further questions feel free to reach out to Support@JoesGE.com. To send your product to our location we suggest you submit our repair form here: JoesGE.com/pages/repair-services, use Google Chrome to submit our repair form. Ruslan P
@@janegriffiths378 The answer is on their website. Just a few clicks will tell you - after you click / let them know what device (smart-watch) and model FitBit, and problem (power?)... Probably about $55
Thanks for the comment. If you would like your device repaired by a professional you can fill out a repair form and follow the steps to send in your item. We offer free shipping and diagnostics. Here is a link to the repair form: www.joesge.com/pages/repair-services -David P
Do you own a video camera that has a macro capability? Apparently not. This is got to be one of the most aggravating presentations I have ever seen. The subject of your video is smaller than the actual smartwatch itself when viewed on a large phone screen. In fact it is so relatively small compared to the visible field that to discern any detail at all, I must put it on my 43" smart TV. Even then, the Tech's fingers often hide the critical clips, bands, screws, and solder points from view. This reflects a pretty amateur approach in my opinion or..... I suspect that you shot it the way you did to convince viewers it was possible to perform this replacement if you knew what you were doing while still not giving enough information to do it yourself. Very clever marketing for your repair business! Kudos to you! PS: I've watched your video several times in an attempt to learn how I should perform this replacement. I'm not going to try it. I will take the replacement battery I bought to a local phone repair shop.
Thank you for the comment. Unfortunately, we are unable to post photos in the comments. Please contact email: support@joesge.com for wiring schematics diagram. If you would like further assistants please call (360) 362-1722 -Russ C.
Thanks for watching! We do honest repairs at JoesGE, but it sometimes can be difficult to record and repair at the same time. In none of our videos do we attempt to deceive anyone. We can always upload a new video if this one was not helpful. CH
Follow the steps below to turn off your Fitbit Charge 2. 1) You connect the Fitbit Charge 2 with your charger. 2) While it's charging you press and hold the power button. 3) Your Fitbit will power off. Thank you very much for your time. Hope everything works out :)
![Lil Uzi Vert - We Good [Official Audio]](http://i.ytimg.com/vi/DrSfBULAsek/mqdefault.jpg)
Ok, so couple of things that can be cleared up.
1. If the ribbon doesn't go back in easily, flip up the tiny back tab like he shows. Also ( and this is really important ) if the black tape has covered the ribbon or if you are like me and popped the screen across the room trying to get it off and you didn't know that the black tape wasn't supposed to be there and you tried and tried to get the screen to work and couldn't, that is the issue. Remove the black tape before you try to reinsert the ribbon.
B. You don't need to heat the screen in fact it only seems to hurt.
III. If you bought a battery from amazon or newegg they will seem too big, they aren't. When you replace everything back in don't hook up the board to the snap connection first. Take everything apart, solder your new battery on, put the battery in first, put the board on top of that, then snap the connector on. Everything else is pretty easy.
Thank you, Kathryn. The black tape advice saved the day!
Thanks! I agree, at least try to remove with-out heat.... Why would anybody want to heat and expand it BEFORE trying to remove it with no heat?
@@DouglasWellsUSA Typically blind fastened items like the screen is attached with a sticky electronics tape, and getting it warm with hot air helps soften up the adhesive so it releases easily. I couldnt tell from this video if it has adhesive, but that is the reason for heating it up
I dont know what this black tape is
Thanks!, Russ, for your informative, direct, and to-the-point video and tutorial. It worked for me -- the old Charge 2 is powered-up with a new battery (the original batt lasted over 5 years of continuous use, then would not hold a charge). The repair was a bit tense for me, because things are so tiny and tightly packed in the watch (of course, they need to be), but now, all's well! The battery I bought from an eBay seller, though, was SLIGHTLY wider than the original. Its side folds or side rails added a little extra width compared to the original, so at first the repaired watch would not fit in its case. Others may also encounter this problem, because it seems that NOT EVERY generic 60mAh 3.7 V LiPO battery sold is the same part-number as Fitbit's original battery. Well, I succeeded to very slightly squeeze the battery along its WIDTH with a pair of wide-jaw pliers. I did this twice, and the second squeeze was enough. This narrowed the width of the battery about 0.8 mm. It did not compress the body of the battery, but just the side rails, so the battery and its chemicals inside were definitely not harmed nor compressed. It was a relief when the second screw was tightened, and everything was buttoned-up. The battery charged quickly, and all's well with the Fitbit! I'm wearing the watch again now. I hope to get another 5 or six years from this battery. Kudos!, on a great video, and Thank you! -- you gave me confidence that I could do this "micro-surgery transplant" myself. ;-) --Joe, in Tucson / ARIZONA
DON'T USE HEAT! Not necessary, and warped my cover. Unlike a cell phone with a glass screen held on by adhesive, this is a plastic screen held on with clips and sealed by an O ring. I see no evidence of adhesive, So, just pry gently, trying to not cut the O ring with your pry tool. Use a blunt pry tool, like a DULLED razor blade. There are two clips on the button side, and three on the other. Note that two previous commenters seem to have damaged their covers with heat as well. I would also suggest that putting a foil wrapped LiPo batter in the sharp teeth of an alligator clip is asking to bite a hole in the foil. Be gentle with that. Finally, when I soldered the new wires, I had to do it a second time to get the wires flatter to the board because that metal sheet held on by those two screws we removed sits right over the + terminal and would be easy to short out. There is a thin layer of tape to insulate it, but still, be aware of this, keep the wires flat, and check that there is no contact when you reassemble. Don't let the magic smoke out. Thank you Joe's for posting the video. This is not meant as criticism, just intended to share "notes from the field" building on Joe's work to fine tune the procedure for the next guy who tries it. Before you hook the ribbon cable back on, remember to clean the fuzz off of the O ring, and the surface it rides on, and put a very thin smear of silicone grease on it. Very thin, like, invisible, no globs or blobs. it is a lubricant, not a caulk. How did we fix anything before RUclips?
Thanks for watching Chris. We appreciate your added advice. Definitely when using heat, it should be used at a low temperature and for only short periods of time. MD.
Yeah wish I would have read this before. Nice big bubble lol
@@Joesge good advice (and very good video)... I would ADD to your video somehow that BEFORE using the heat-gun try removing it gently... maybe no heat is needed?
Thanks for that good ADDITIONAL INFO!!!
I used a clean cloth and just rubbed it against it to heat it up just a bit by friction and was able to pop mine apart. I have a hot air rework station but it seemed pretty easy to get apart in the video so the heat from friction did the trick for me. Now if I can just figure out if it is my screen or the main board that is making my Fitbit glitch out on the screen. I can get it to show fine if I keep messing with it but as soon as it goes on the charger the screen freaks out. Take it off, mess with it and it will start working normal until I put it on to charge again and then the screen goes blank or crazy... :(
So pleased to know that it can be done as my partner is fuming at the idea that the battery only lasted nearly two years! They don't tell you that when you buy but I wasn't surprised, just upset that my watch isn't working! How much does it cost to get the battery changed? I wouldn't want to do it myself.
Hello, unfortunately, we do not repair this device anymore. We do sell the parts at www.joesge.com though. - Aaron P
So cool, didn’t know this was an option. Thanks
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
Can you pls tell me what battery that is? I wanna purchase it and replace it on my own .there are so many on Amazon
We have the battery for sale on our website www.joesge.com/products/fitbit-charge-2-smartwatch-battery-replacement-63mah-parts?_pos=1&_sid=ea8ad6b67&_ss=r
Average cost for you to replace the battery on a Charge 2?
Awesome video. Bought the battery and replaced it just like you showed. My only complaint is that my eyes are probably 20 years too old for this. I had to do it looking through a magnifying glass. Next time I'm sending it in. :)
Thanks for watching. We would love to fix your item for you:)
Please like and subscribe for more content like this!
Hi, I have a fitbit charge 2. Had it for years, and it was working fine. One day, the screen was not visible, but it was still charging and recording fitness data.
I kept using it as it was, although I couldn't see the information on the watch itself but on my phone app.
How can I be sure if perhaps I may need a battery instead of getting another one?
Another thing I did notice was that the watch after charging it would be ok for a few seconds, then it would start to pulsate, which wasn't normal.
What advice can you give me? Thank you.
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
Do you Still repair this model? I can't find Charge 2 on your website repair form.
We unfortunately do not repair this device anymore, we do sell the parts though.
Have you ever replaced the heart rate monitor on a Charge 2 HR? If so, do you have the part for sale? Thanks
Where would I send it to get the battery put in. And how much will it cost?
Hello, unfortunately, we do not repair this device anymore. We do sell the parts at www.joesge.com though. - Aaron P
Will this work with the charge 3? Had a new one given as a gift but they had it long enough for warranty to expire. It stopped powering on in only a few months. I'd rather try swapping the battery myself if they are the same as the 2.
Good question. The process is not the same for charge 3.
-David P
Hi where to purchase the battery for fitbit charge 2?
www.joesge.com/products/fitbit-charge-2-smartwatch-repair-replacement-parts?variant=8229902352430
How do I know which fit bit I have-a blaze or charge 2? no markings on the fitbit. I took it apart as said and put it back together. (so I wouldn't forget how to) I think it was 60 mAh. The two led's on the back are now flashing rapidly but still no display when I plug it in to charge. Could it still be the battery?
Thank you for the video - very straight forward. How can I get a list of the tools needed ? I went to the link provided to get the tools for the repair but all that comes up is a Philips 1.5mm screwdriver.
Where is your repairing center at brother?
Hello, You could definitely send your device to our repair center and we can take a look. Here is the link to our website 👉www.joesge.com/pages/repair-service - Aaron P
Thanks
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
Thanks for this. Mine died this morning after 60 minutes on a 'full' charge. It'll also be a good opportunity to clean it as it gets really grubby!
Glad we can help:) Please like, subscribe and share the video.
Thanks for the video. Walked me right through it. Easy peasy.
Glad we can help:) Please like, subscribe and share the video.
Where are you located?
Thanks for the Vid, I purchased the battery from you, the display came off very hard even with the heat gun, while removing the display ribbon cable a surface mount component came off the board, one of the solder pads for the component did not have any solder on it, managed to solder it back on. The replacement battery was significantly smaller but it came with a note indicating this was OK. The wires on the battery are way too long, I cut & striped to make fit and soldered the battery wires back on (with correct polarity!)
Re-Installation, When inserting the display ribbon cable nothing "snapped" back in, did not have a good feeling about the way it fit, The ribbon cable had a black piece of tape on it, I suspect that when I removed the cable the tape laid down and stuck to the contacts on the cable (?). I snapped the display back on and put the charging adapter on the Fit bit, no display. Tomorrow I will remove the display and try again.
Does the display/cover need fresh glue to assure that it doesn't fall off during the many times the FB is bumped against something while wearing it?
I am a retired electronics engineer, I had all the right tools but my eyes are 62 years old and even with an eye loop and a magnifying lamp this repair attempt was challenging for me.
Can I send mine in to you guys to replace the battery?
Hello, unfortunately, we do not repair this device anymore. We do sell the parts at www.joesge.com though.
Hello I have 2 fitbit 2 It will not charge at all I haven't had it long the 1st one did the same thing and I would like to get them fixed How can I get in touch
Hello, unfortunately, we do not repair this device anymore. We do sell the parts at www.joesge.com though. - Aaron P
Hi, is possible change a demage display? thanks for your advice!! VG video!
Thanks for the comment. It is possible to replace the damaged display. Here is a link to the part: www.joesge.com/products/fitbit-charge-2-smartwatch-repair-replacement-parts?variant=8344035459118
If you would like your device repaired by a professional please follow the steps to send the device in to our repair center.
www.joesge.com/pages/repair-services -David P
I’ve an issue here with several fit bits, replaced the battery now black screen. Old battery back in still black screen ?
Tried a reset nothing. Nothing got damaged during taking it apart. Really stuck any ideas would be appreciated.
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
Have you tried changing to a different clock face?
Love your TV repair videos.
After replacing the battery, the vibrations are no longer happening on the fitbit. Is there an area I should focus on when I disassemble it to resolve this? I noticed when I first soldered the new battery into place, it vibrated once. No other vibrations though since I reassembled it. Thank you for your help and the great video!
Thanks for the comment. Please double check your setting to make sure vibrations are ON. You can also try replacing the battery with the old battery. If you continue experiencing this issue you may have damaged the main board. If you would like your device repaired by a professional you can fill out a repair form and follow the steps to send in your item. We offer free shipping and diagnostics. Here is a link to the repair form:
www.joesge.com/pages/repair-services
-David P
@@Joesge Hi David, thank you for the quick reply! It turns out that the replacement battery's leads were too long and were preventing the weight from spinning on the motor to make the vibrations. Once I rerouted the cables and moved the battery towards the other side, vibrations are back!
-Bill
Thanks for the update. Glad you were able to figure it out:) - David P
How much u charge for battery 🔋 replacement please and thank you 😊
Hello, unfortunately, we do not repair this device anymore. We do sell the parts at www.joesge.com though. - Aaron P
Doesn’t the screen need to get glued back on?
Good video but beware... It took me about 15 minutes to dismantle, change the battery, and reassemble up to the point of trying to reattach the screen. However, this step proved impossible as I was completely unable to get the ribbon back into its slot. Thus I suggest before attempting to change the battery you take VERY GOOD NOTICE of how the screen ribbon fits BEFORE taking it off for the first time. (Alternatively, do not detach the screen and try to access the battery while leaving it still attached instead.)
Thanks for the comment. This is good advice for first time repairs. -David P
Nice instructional video, 👍
Thank you
I want to change the battery of Fitbit 2 I m from India from New Delhi do any store here
I don't know of any
Good video!!!
Garbage Charge 2. Babied mine and it lasted 15 months. All of the sudden got black lines on the screen ... everyday until there was no display. Wouldnt sync or hold charge. Customer service is a joke. They cant help you with anything beyond resetting it.
There are the few that aren't the greatest. I've had mine for a while and have no issues with it.
Charge 2 is decent. The battery life isnt amazing after the year and a half ive had it. Went from a week to lasting 2 days so im guna change the battery soon
Where is store in soth delhi
Our store is only online
Are you able to replace the battery in the charge 3 fitbit?
Shelby, thank you for watching our videos. We do not work on the Fitbit Charge 3 yet.
Ruslan P
It’s not clear to me how shall I put the ribbon back in...it has to go under the white part or above? It’s too little to see
The Battery is sold out.. is there any other possibility to buy one?
Thanks for watching Lucas! We have updated the stock on the battery. You can now purchase them here: bit.ly/2LwNtQU MD.
Nice video, straight to the point
Thank you Cody. We are always about that action boss!
Ruslan P
Hi, great video. I have only one question...
What is the temperature of the hot air gun?
The temperature of the hot air gun is usually 250 degrees Fahrenheit
Joe's Gaming & Electronics thx a lot for info!
Is there a cheap replacement for the plastic of display?
Not a good one that we have found:(
great video, but careful, battery will not come off easily, there is chance one may damage the board if not done correctly, fortunately i successfully removed the battery, waiting for battery now :)
Glad we can help:) Please like, subscribe and share the video.
Followed and worked fine. Thank you for the walkthrough!
Travis thank you for watching our video. Feel free to reach out to us in regards to any electronics questions.
Ruslan P
thankyou broooo
IndomieRebhus...
Anytime 😎
thanks mate!! worked like a charm
Glad we can help:) Please like, subscribe and share the video.
Good video!
Thanks!
I had a bit of trouble sliding the display ribbon back into the slot when reattaching the display. When heating up the Charge 2 the thin black flap melted to the connections on the ribbon. As a result, it wouldn't fit in the slot. Make sure the black flap is loose (and can flap up and down) before you try to reseat the ribbon (underneath the black flap) into the slot.
Thank you for the advice Anthony, we also suggest you keep the heat at a low temperature.
Ruslan P
you i fix my fitbit thank to u, with a hit the screen come out but i could put it back thanks a lot
Hello and thank you for supporting JoesGE. You are most welcome.
JP
How much do you charge to replace the battery?
Thanks for the comment. We currently charge $55.00 to replace the battery for Fitbit Charge 2. Fill out this repair for to get started: www.joesge.com/pages/repair-services
-David P
Thank you!
Thanks for watching!
Can a Fitbit where the Notifications are constantly being triggered and vibrating be fixed?
Have you went into setting and turned off notifications?
I have. I set everything to be off as far as notifications are concerned. Fitbit seems to think it's a hardware issue, but nothing has changed. I just charged it and took it off and it started doing it.
How much does this process costs if I were to send it to you to fix? 😁
Currently we charge $55 for this repair service. - www.joesge.com/pages/repair-services
I just replaced my Charge 2 battery with the one FROM Joe's but it ain't working.
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there.
Reset charge 2 watch
$35 for the set of screwdrivers.
Heck of a mark up.
Mine cost $4.38 on Amazon, not the same that are demonstrated in the video, but hey, they're less than $5 and work perfectly :)
Mine is also not working, but Im not sure what's the problem.
Send it to our location for a repair by submitting our repair form here: JoesGE.com/pages/repair-services, use Google Chrome to submit our repair form.
I am unable to fix the ribbon. It's urgent. Can u please elaborate on that.. May b a zoomed in video
Thanks for watching! Are you having difficulties securing the ribbon cable back in to the plug on the circuit board? Make sure the little clips are popped up so that the wire can fit in the plug. MD.
Did you ever figure this out. I can't for the life of me get the ribbon cable back in despite having the clip popped up. It just won't go back into the slot no matter what I do. Ugh.
I’m having the same problem putting the ribbon back in the slot. Any suggestions??
Unable to connect my display also.....the video isn't real descriptive. Need an enlarged video of how it works please
GOT IT!! A jewelers eyeglass and tweezers slide into the white plastic end until it slides in and click back down the flap lock. Works perfectly now and holds a charge....thanks!
FYI - Your thumbnail says "Battey Replacement".
My battery did not fit back into the case! Bigger than the original battery. Tried to trim the casing downt with a utility and it started to smoke. It's sitting in a snowbank now.
That is not supposed to happen. Be sure that it is the Charge 2 that you are attempting to repair. Fitbit makes many units with a variety of batteries, and it is not the best idea to swap them or attempt to force them in. We also recommend removing the unit from the snowbank, as water damage is difficult to fix.
@@Joesge I was trying to trim the battery casing, not the Fitbit. The replacement battery is 2mm wider than the original battery. The smoking battery was in the snowbank after I cut the wires to remove it from the Fitbit.
Thank you!!
Where can I send my Charge 2 for battery replacement and cost thanks
Hello, unfortunately, we do not repair this device anymore. We do sell the parts at www.joesge.com though. - Aaron P
Please repair my band
I was out after what you do first is "heat up the screen."
😂
You da man.
Nice
Not as nice as Bill Franks.
Ruslan P
I read your entire description. Write one that is 10,000 words and I promise to read it. Actually I'll turn it into an unsuccessful movie script staring Russian repair people who live in the armpit of the US and enjoy skiing (is that a thing there?) and have declared war against landfill.i went to Seattle once. It's that where you said you are from? I can't be bothered scrolling up. It was nice. I went to some nice bars and up the space needle with some bloke whose company I didn't care for. It was a long flight to the from Australia so maybe jet lag contributed to some social intolerance that day. Ok I'm tired good night.
Also thanks for the video.
Thanks for watching! Skiing is popular here, and our group is from many places, for example, I am from Colorado. I'm sorry about the unfavorable company you had to endure at the space needle, they just finished remodeling it with glass floors though.
Hahaha! I was wondering when the ice-cream man started running through my neighborhood! Then I stalled your vid. No ice-cream.
I may want to send in my fitibit to you, if you're still doing the battery replacement and/or other repairs? What part of the country are you in?
I think they're in Washington and believe they don't fix the Charge 2, but heck, what do I know, I'm a random stranger on the Internet :)
I would've gone for the ice cream 🍦
@@darrenwilliger love it. Thanks!
I was so disappointed when I realised it was just on the computer. C'est la vie.
@@darrenwilliger (gotta say; bit creepy. How did you know I have a charge-2?)
For the life of me, I cannot get the display back in the slot
Did you try this out - ruclips.net/video/mwxslXby8CY/видео.html
Best video description ever! 😂🤣
We appreciate your positive feedback. Please like, subscribe and share the video. It's our oxygen. It fuels our fire.
The fit bit “charge” that won’t “charge”
Chiara, thank you for watching our video. We suggest you send your Fitbit to our location for a repair. If you have any further questions feel free to reach out to Support@JoesGE.com. To send your product to our location we suggest you submit our repair form here: JoesGE.com/pages/repair-services, use Google Chrome to submit our repair form.
Ruslan P
Joe's Gaming & Electronics Hi can you tell me the cost to replace battery for charge 2 thanks jane
@@janegriffiths378 The answer is on their website. Just a few clicks will tell you - after you click / let them know what device (smart-watch) and model FitBit, and problem (power?)... Probably about $55
I did not even got mine open...neither with some heat, nor with a dulled razor blade
Thanks for the comment. If you would like your device repaired by a professional you can fill out a repair form and follow the steps to send in your item. We offer free shipping and diagnostics. Here is a link to the repair form:
www.joesge.com/pages/repair-services
-David P
too small can't see details.
Yeah... not going to happen.
😂
Do you own a video camera that has a macro capability? Apparently not. This is got to be one of the most aggravating presentations I have ever seen. The subject of your video is smaller than the actual smartwatch itself when viewed on a large phone screen. In fact it is so relatively small compared to the visible field that to discern any detail at all, I must put it on my 43" smart TV. Even then, the Tech's fingers often hide the critical clips, bands, screws, and solder points from view. This reflects a pretty amateur approach in my opinion or.....
I suspect that you shot it the way you did to convince viewers it was possible to perform this replacement if you knew what you were doing while still not giving enough information to do it yourself. Very clever marketing for your repair business! Kudos to you!
PS: I've watched your video several times in an attempt to learn how I should perform this replacement. I'm not going to try it. I will take the replacement battery I bought to a local phone repair shop.
Thank you for the comment. Unfortunately, we are unable to post photos in the comments. Please contact email: support@joesge.com for wiring schematics diagram. If you would like further assistants please call (360) 362-1722
-Russ C.
Very Smart At the end of the video you throw the watch out of the screen so you can change this with a unit wich works properly.
Thanks for watching! We do honest repairs at JoesGE, but it sometimes can be difficult to record and repair at the same time. In none of our videos do we attempt to deceive anyone. We can always upload a new video if this one was not helpful. CH
You can clearly see he dropped it, and where it lands. And watch him pick it up. So no fowl play. Besides, this worked for me, thanks for the vid btw!
Funny how you say its bull without actually trying the steps. How'd that foot taste?
All i wanna do is find out how to shut the damn thing.
Follow the steps below to turn off your Fitbit Charge 2.
1) You connect the Fitbit Charge 2 with your charger.
2) While it's charging you press and hold the power button.
3) Your Fitbit will power off.
Thank you very much for your time. Hope everything works out :)
100 days I'll pass
wdym?
Reset charge 2 watch