DeepDive: Enterprise Architecture over ArchiMate (EP. 03)

Unlocking Business Transformation: A Deep Dive into Effective Workshops | MaTriX Podcast
In this insightful episode of MaTriX Podcast, join us as we delve into the intricacies of business transformation through effective workshop practices, with a special focus on leveraging ServiceNow. Our hosts unpack how ServiceNow can be a catalyst in visualizing processes and driving transformative change within organizations.
Key Highlights:
🔹 Understand how to use ServiceNow to map out all elements on a single canvas, providing stakeholders with a comprehensive view of the business landscape.
🔹 Learn the significance of breaking down complex ServiceNow functionalities into digestible, consultative segments.
🔹 Explore the thought processes behind engaging stakeholders effectively, using ServiceNow to enhance collaboration and drive successful outcomes.
This episode not only covers theoretical aspects but also dives into practical applications, including a recent workshop where ServiceNow played a pivotal role. We share firsthand experiences and tips on how to actively engage customers and empower them to present informed, confident views to their management.
👀 What’s Inside:
🔹 Practical tips for conducting transformative workshops using ServiceNow.
🔹 Real-world feedback on the dynamics of workshops centered around ServiceNow.
🔹 Strategies for enabling stakeholders to excel within their organizations through the strategic application of ServiceNow tools.
Whether you're a seasoned ServiceNow professional or new to the field of business transformation, this episode offers valuable insights into facilitating change and achieving alignment across organizational levels using ServiceNow.
✨ We Want to Hear from You!
Did this episode help you see the bigger picture of what we do with ServiceNow? Drop your thoughts in the comments, share with peers who might find this useful, and let us know what ServiceNow topics you’d like us to cover in future episodes.
Thank you for watching, and don’t forget to subscribe and get notified as soon as we upload a new episode. See you in the next one!