Power Automate: Sending Emails As A Different User

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  • Опубликовано: 13 май 2024
  • A common frustration when sending emails from Power Automate is how to force Power Automate to send your emails from a specific user. While there is a setting in the Send an Email action, available with the Outlook connector, to change who the email sends from you may find that simply changing this is not good enough. In this video you will learn what modifications need to also be made in the Exchange admin center to make this work. Please work with your administrator group to make these changes if you cannot access the Exchange admin center.
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    00:00 - Introduction to Sending Emails as a Different User in Power Automate
    01:10 - Overview of Power Automate Flow Sending Email as a Different User
    02:09 - Explanation of Error Message Regarding Unauthorized Email Sending
    03:35 - Accessing Microsoft Admin Center for Exchange Administration
    04:36 - Setting up Mailbox Delegation to Allow Sending Emails as Another User
    06:02 - Demonstration of Setting Up Delegation for "Send On Behalf" and "Send As"
    07:23 - Explanation of the Difference Between "Send On Behalf" and "Send As"
    08:19 - Running the Power Automate Flow After Administrative Settings Changes
    09:40 - Successful Execution of the Flow, Sending Email as the Specified User
    10:09 - Additional Demonstration of "Send On Behalf" Option in Power Automate
    11:13 - Conclusion
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Комментарии • 29

  • @danielstephen2809
    @danielstephen2809 9 месяцев назад

    It is useful for me. Thanks for sharing

  • @gabatsoswekentse4699
    @gabatsoswekentse4699 7 месяцев назад

    Thank you so much 😊

  • @antonheimdal8445
    @antonheimdal8445 Месяц назад +1

    Great Video!
    I got a question, when we use sent as does the email appear in Sent Items or Sent Emails of the users outlook?

  • @davelaff73
    @davelaff73 Год назад +2

    This is great. I wish I'd had this solution back when I had the problem you discuss here. I'd also like to add one idea: My company had governance concerns with 'send as' or 'send on behalf of' because they were concerned with security and trust. As a workaround, we 1) created an admin profile for Power Platform, 2) created a groups associated with the flow(s), made sure that anyone using the flow was included in the group. Now the Power Platform (or whever else needs access to send as the group profile) can 'send as' that Group Name instead of any specific user. Like I said, it's a workaround, but it works.

    • @zepherian374
      @zepherian374 Год назад +1

      I personnaly used Child Flows to replicate such behaviour, this requires to be in a solution but you can change which "user" runs the child flow.
      With this i'm able to use a service account to send my emails even if i'm not knowing who runs the main flow

    • @joelluis4938
      @joelluis4938 Год назад

      @@zepherian374 Hi . What do you mean by Child Flows? It's possible to allos one user called ''Carl'' to press the execute the flow and received the email from "Carl" to "Carl" ?

  • @shubhanshuusrete918
    @shubhanshuusrete918 Год назад +1

    Thanks for sharing the information. I'm trying to enter multiple email addresses in BCC field using semi colon (;) but it's showing me error, how to fix this can you please guide?

  • @mnvny
    @mnvny 7 месяцев назад

    Hi
    Nice video on from email customization.
    Does this send as works for send email with options in power automate?

  • @DakotaFCCI
    @DakotaFCCI Год назад

    Thanks for sharing! When I go to add my team's group e-mail address in the From/Send As field, Power Automate cannot find it in the suggestions. Any tips to get the email to appear as an option? I do have permission to send from it in Outlook.

  • @chillvibe4745
    @chillvibe4745 4 месяца назад

    Hi, great video!
    Do you know how many emails we can send per day with just the most standard license?
    Is there a limit?

  • @oswessysop6045
    @oswessysop6045 5 дней назад

    🔲 Good hints.

  • @sri2900
    @sri2900 5 дней назад

    But from this one id only will work ryt where we need to give permission for only one id. But how can we give the email id in from based on coming other actions..????

  • @xx-fw1yq
    @xx-fw1yq 5 месяцев назад

    Nice video. Thanks

  • @user-fo2iy9uj8t
    @user-fo2iy9uj8t 4 месяца назад

    perfect! just what I was looking for! thank you! but whose outbox the email is going to be?

    • @PragmaticWorks
      @PragmaticWorks  4 месяца назад

      It will show up in the outbox of whoever runs the flow.

  • @user-xh2cn5qk8c
    @user-xh2cn5qk8c 4 месяца назад

    Great video and excellent instructions.
    At 5:22 in your video when you are looking for people to give permission to, instead of an Individual, can you select an "O365 Group" ? My reason for doing is that I have 10+ employees to whom I want to give that permission and instead of adding/removing one at a time and bothering the ADMINS, I can just Add/Remove people from the O365 group that I am managing .
    Is this possible ?

    • @mellestad
      @mellestad 22 дня назад

      As far as I've been able to find it only works with Exchange Security Enabled Distribution Groups--but either way you have to make some automation to add people to that group, and then you're going to have that send as account likely show up for all the members.
      Unfortunately, the only scalable solution to sending the email as someone other than the app user is to trigger an external flow/process/whatever rather than fire it directly. :(

  • @blaneclorley6958
    @blaneclorley6958 Год назад

    This is great, means i don't have to edit flows for a client and simply reset the mailbox delegation. Please not that
    The Send As and Send on Behalf permissions do not work in Outlook Desktop client with the HiddenFromAddressListsEnabled parameter on the mailbox set to True, since they require the mailbox to be visible in Outlook via the Global Address List.
    so don't worry that that users csn fire up oulook and send emails

  • @darrenascott
    @darrenascott 6 месяцев назад

    Hi. Is it possible to configure the flow so that the automated email is sent from an external account. I know the emails are sent from the flow owner so any way to achieve this would be great. Thanks

    • @desktopdatacrunching4032
      @desktopdatacrunching4032 6 месяцев назад

      No unfortunately you cannot send as an external users that I'm aware of.

  • @dshepherd6085
    @dshepherd6085 5 месяцев назад

    This isn't scalable to send as for everyone. How do I get impersonation working, so my service account can send email as anyone?

  • @maheshchallagundla8529
    @maheshchallagundla8529 Год назад

    Hi there, can you help me with auto emails when someone modifies an item in SharePoint, it works fine when I made changes but not when any others do.

  • @Wzxxx
    @Wzxxx 10 месяцев назад

    I have created a flow under power BI. I share the flow but the person who runs the flow sends it from my mailbox (a flow creator)I would like an email to be sent from a mailbox of a person who runs the flow. After 2 days od searching it seems that such a simple task can’t be done. I would appreciate any ideas. I cannot believe such simple thing is not manageable

    • @LeSoffritti
      @LeSoffritti Месяц назад

      hey, have you found a solution for this?

    • @Wzxxx
      @Wzxxx Месяц назад

      @@LeSoffritti yep. I don’t remember exact solution (i was supported by an admin) but the flow must run on some shared mailbox which has some additional settings(like „in brhalf of”). The flow runs on creator enviroment as I remeber so it need to be placed there and shared.

  • @jcepri
    @jcepri 8 месяцев назад +1

    Does Microsoft make an app that doesn't require a bachelor's in computer science to use? You ask them for the time and they give you the parts to build a grandfather clock with no directions. I spent 3 hours on Power Automate only to discover it's a hot mess.

    • @mrjackson6963
      @mrjackson6963 20 дней назад

      I don't have a BCS and I taught myself. Ask a question youtube has the answer.