How To Create A Custom Audience By Uploading A List For Facebook Ads

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  • Опубликовано: 23 янв 2025

Комментарии • 127

  • @weddingnetworktexas1170
    @weddingnetworktexas1170 5 лет назад +3

    Thank you for sharing this information. I'm happy you referred us to the section, "How to Prepare Your Customer Data." This information lets me know how to upload the customer list correctly.

  • @bereket5662
    @bereket5662 3 года назад +1

    Hi Kevin, thanks for your update.
    Wanted to ask something about hashed lists to use for FB ads.
    It's a list that contains series of emails, first and last names but as a code. You can't really read it. So how do I put that list in my targeted FB ads? Can you please help?

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  3 года назад

      When you say the data is as a code, I am not sure what you mean by that. At the very least, you could copy the data into a CSV file in a spreadsheet and separate the data that way.

    • @bereket5662
      @bereket5662 3 года назад

      @@2qleadgenerationstrategies797 wish I could send you a screenshot,
      I would if we met in another chatting platform

  • @dailcook4567
    @dailcook4567 4 года назад +2

    Is there a limit to the amount of contacts that can be imported at a time? I'll likely be needing to market to between 700+ people at a time..

  • @cduranl
    @cduranl 3 года назад +1

    Hi, this is very helpful. I'm having issues uploading the list after I follow all the best practices. 0 rows are uploaded, and then I get the message of "Unusuable Data". Have you run with this issue before?

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  3 года назад

      It usually means there is something wrong with the file that is being uploaded. Here's an updated video that includes some troubleshooting tips: ruclips.net/video/rRisoKIN5yU/видео.html

    • @cduranl
      @cduranl 3 года назад

      @@2qleadgenerationstrategies797 Thank you for your response. After trying different things to make this work, I finally figured it out. I had to upload my list in chunks of 200 customers. It didn't work when I was uploading all the customers (2K) at once.

  • @kingdomreign71
    @kingdomreign71 3 года назад +1

    Do you know how to market to DEVICS IDs? Like phones? Have a video about that?

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  3 года назад

      You can also do it based on Mobile Advertiser ID (different than the phone number) or Facebook page user ID.

    • @aiprabhat
      @aiprabhat 3 года назад

      @@2qleadgenerationstrategies797
      Is it possible to find users using Advertising Id? If yes, then please tell me how? Just for confirmation that my ads are showing to the right people.

  • @qweer4284
    @qweer4284 4 года назад +1

    Hi, do you know if uploading a large list FB gives problems? For example upload 800k contacts and FB close your acc because the list was a list from a data seller (maybe a lot of people used it)

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  4 года назад

      Good question. I've never uploaded a list that size before. From all the lists I've ever uploaded, I have never had an account closed. Maybe break it into smaller pieces prior to uploading?

  • @GreaterCharlotteLiving
    @GreaterCharlotteLiving 5 лет назад +1

    I successfully uploaded a custom audience file of 4,373, but when I checked the list of my custom audience, this one particular says "below 1,000 small after matching". Does it mean not all records were matched? If so, how do I find out the actual records? Thanks.

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  5 лет назад +1

      Facebook never reports the number of actual matches they find. It's one of the features that bugs me and I wish they would change it. They don't show the actual number for the sake of "privacy." The only way I've ever seen as a method of finding what the actual number is, is to run an ad with only that list as the audience and see what the reach is. That gives you a good idea of the real size of the list that they found matches for.

    • @GreaterCharlotteLiving
      @GreaterCharlotteLiving 5 лет назад +1

      @@2qleadgenerationstrategies797 Thank you, Kevin. Can you run a custom audience ad using a page post (already on the Facebook page) instead of a ghost post (the one to be creatred)? Thanks.

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  5 лет назад

      @@GreaterCharlotteLiving Absolutely! In order to use an existing post as the ad, you cannot boost a post. You have to set up an ad in order to use the post for a custom audience.

    • @bobs6386
      @bobs6386 4 года назад

      hi, I am still setting up Custom Audience and trying to figure what costs will run, u mind sharing what the 4373 cost you. I see they only matched 1000. Either way it would be great info for me Thanks in Advance, Bob

    • @GreaterCharlotteLiving
      @GreaterCharlotteLiving 4 года назад +1

      @@bobs6386 I put $2 a day and ran it for several days.

  • @priyankapatil5760
    @priyankapatil5760 3 года назад +1

    Hey Kevin , do this custom list also send friend request to people , or their some other method to send friend request from your excel sheet data

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  3 года назад

      No, it doesn't send a friend request. This is purely so that you can run an ad to this list of people.

  • @j.b.barrett4397
    @j.b.barrett4397 4 года назад +1

    So in a custom audience that's already pretty specific do I really need to put any targeting data in except what country they're in?

  • @aqeelaalkhunaizi6967
    @aqeelaalkhunaizi6967 4 года назад +1

    Is that work in Instagram as well as ?! Can we make ads with mobiles no. Without emails ?!

  • @Arifulislam-mp8zu
    @Arifulislam-mp8zu 4 года назад

    In my business setting audience option is not available.. what can I do ?

  • @ethansmith7359
    @ethansmith7359 4 года назад

    Do i bother filling out the rest of the options like age brackets and countries if I have my custom audience uploaded?

  • @pictureswithstories4362
    @pictureswithstories4362 3 года назад +1

    Can we add a hashed list?

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  3 года назад

      What do you mean by a hashed list? Tell me what you want to do and I can give you a better answer.

    • @pictureswithstories4362
      @pictureswithstories4362 3 года назад

      @@2qleadgenerationstrategies797 I have an email list that's hashed (converted into a series of numbers for privacy reasons). Can I upload that for creating a custom audience?

  • @aiprabhat
    @aiprabhat 3 года назад

    Can you please tell me how to know which madid is link to which facebook user?

  • @davidgomez6729
    @davidgomez6729 4 года назад

    What if under the audiences the customer file button is greyed out and will not allow me to upload my list?

  • @mariemorgan8834
    @mariemorgan8834 5 лет назад +2

    Kevin, Is it possible to find all the Facebook UIDs for the other realtors in my area, and convert a list of those into a custom audience to exclude from seeing my ads? I thought this was possible, created the list by finding them each on the platform and copying their UIDs, then uploaded it, but it doesn't seem to be working as an audience. Help?

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  5 лет назад +1

      I've never used the Facebook user ID before, but after looking at the help menu, it looks like it would work. Once the list was uploaded, you would then set up your ad to EXCLUDE that custom audience. Most agents have gone into their MLS and pulled a list of agents in the area and uploaded that list to Facebook to accomplish the same thing.

  • @nunoferreira6696
    @nunoferreira6696 5 лет назад +1

    Hi, is there a minimum number of customers in the list ? I have a list with 200 customers and I can´t reach any of them. Thanks

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  5 лет назад

      No minimum. I've uploaded lists smaller than that. Make sure the list is formatted correctly so that Facebook can match as many people as possible.

  • @Healyouradrenalfatigue
    @Healyouradrenalfatigue 5 лет назад +1

    This is a great video, thank you, but I do have a question. So I don't ask for my community's phone number and country when they optin, so do I have to start asking for phone number or is email enough or should my convertkit have those phone numbers?

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  5 лет назад +1

      You can match people based on email only. However, if you also have a phone number, it just gives you another opportunity to find matches for your contacts.

  • @dikshasolanki2200
    @dikshasolanki2200 4 года назад

    I need to know can i create a lead generation custom audience ad using the data from a public directory?

  • @gbyfb849
    @gbyfb849 5 лет назад

    This video was super helpful! Thank you! I just subscribed to your channel 😉

  • @HolisticVibrancy
    @HolisticVibrancy 4 года назад +2

    When trying to add a custom audience to my business account I received this error message: Feature Is Unavailable
    . Ad accounts owned by businesses new to Facebook Products can create customer file Custom Audiences after several weeks of following our policies. Help!

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  4 года назад

      This typically happens if you 1. Have a new account or 2. You haven't created an ad account with a payment method attached. Once these two things are done, the greyed out option goes away and you have full access. AT MOST, when I have had to wait it out, it only took 3-4 days to have access to it.

    • @bobs6386
      @bobs6386 4 года назад +1

      I tried uploading a week ago and I am still running into the same issue. I have a all the steps completed that Kevin has laid out in a easy to understand video. This video was the best out of many I researched. Does anyone know if this problem is at FB and due to COVID ? Does anyone know how much 500 hundred contacts a week costs to post on Custom Audience. FB does not help with getting costs to you buy. Any Help on this matter would be greatly appreciated. Great Video Kevin

  • @norambee4347
    @norambee4347 4 года назад

    Merci, thanks for showing the process of uploading the list.

  • @jsadowsk1
    @jsadowsk1 5 лет назад +1

    Excellent many thanks, exactly what I needed well done!

  • @iraklialeksidze
    @iraklialeksidze 4 года назад

    Hello im interested is it Neccessary to Set up Google pixel to upload a data file for custom audience?

  • @2qleadgenerationstrategies797
    @2qleadgenerationstrategies797  5 лет назад +2

    UPDATE: Just recorded an updated video that also answers many of your questions: ruclips.net/video/rRisoKIN5yU/видео.html
    What lists have you uploaded to Facebook? I'd love to hear how you are using this powerful feature!

    • @nunoferreira6696
      @nunoferreira6696 5 лет назад

      Thank you, from Portugal

    • @davidgomez6729
      @davidgomez6729 4 года назад +1

      It will not allow me to upload the option under customer list is greyed out

    • @ibrahimadeleke7892
      @ibrahimadeleke7892 4 года назад +1

      Kindly help address this. Having same problem

    • @davidgomez6729
      @davidgomez6729 4 года назад +1

      I have a list of home owners on an excel list

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  4 года назад

      @@davidgomez6729 This typically happens if you 1. Have a new account or 2. You haven't created an ad account with a payment method attached. Once these two things are done, the greyed out option goes away and you have full access. AT MOST, when I have had to wait it out, it only took 3-4 days to have access to it.

  • @DougDtech
    @DougDtech 3 года назад

    Where can we get UIDs?

  • @SmartRealEstateDecisions
    @SmartRealEstateDecisions 5 лет назад +1

    Thanks for the video. I exported information from my MLS for all the people I have and had set up property searches for which was over 400. Using your video info I changed the format as needed. Then I uploaded it to FB and used your video as the guide. QUESTION - can lists be used for just posts on my business page because I do a post before an ad to make sure it looks correct and works correct. And if I am posting on my personal page are these lists available? Yes, I am not well versed in FB

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  5 лет назад

      If all you did was post something to your FB business page, it would only go out to a small portion of those who have liked your page. If you want them all to see it, Facebook would require that you pay for an ad to reach all your page followers. Once you have uploaded your list, the only way the list does you any good is by running an ad to it.

  • @אורירונן-ייצוגאמניםוהפקותקונספ

    Hey Kevin your video helped me a lot! quick question - is it possible to add business pages to the list or just regular profiles?

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  4 года назад +1

      When Facebook is finding matches, it is pulling in personal profiles. There's no way that I know of to add business pages.

  • @JD-lb8nl
    @JD-lb8nl 3 года назад +1

    Great video!! What's the minimum sample size?

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  3 года назад +1

      At a minimum, you need to have a large enough list that Facebook can spend enough money to meet the minimum of $1 per day ad budget. That usually equates to more than 100 people on the list.

    • @JD-lb8nl
      @JD-lb8nl 3 года назад

      @@2qleadgenerationstrategies797 sure. Thanks so much. I saw facebook webinar, in it that said seed audience must be around 100-50k.

  • @chetanberde1024
    @chetanberde1024 4 года назад

    If I upload only name surname, country code so what will be the result or possibilities

  • @helptips22
    @helptips22 5 лет назад +1

    Thank you so much for the video It is very educative. Quick question though , does the email and phone number have to be matching? I mean of the same person? Or can I have a list of random numbers and emails from my clients which do not match?Thank you

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  5 лет назад +1

      From everything I have seen, they do not need to be matching. I can upload a number independently and an email independently and it still works.

    • @helptips22
      @helptips22 5 лет назад

      @@2qleadgenerationstrategies797
      Thank you

    • @helptips22
      @helptips22 5 лет назад

      Hello again?
      How many contact phone numbers can I upload at a go? Is there a limit? And of how many?
      Can more than one person use the client list on facebook ads ?

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  5 лет назад

      @@helptips22 I've never seen a limit. You can upload up to 3 numbers per person on the list. Anyone that has access to the ad account can use the list.

  • @aqeelaalkhunaizi6967
    @aqeelaalkhunaizi6967 4 года назад

    Can i use just the mobile no. in list without emails is that work ?!

  • @passantemad2015
    @passantemad2015 5 лет назад

    can you please share the link of the Facebook article?

  • @Genxgoat
    @Genxgoat 4 года назад

    great content thanks! 😎

  • @GreaterCharlotteLiving
    @GreaterCharlotteLiving 5 лет назад

    How do you add more clients on the list you've previously created and uploaded?

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  5 лет назад +1

      Go back into the audiences section and click on the name of the audience containing your customer list. Then click on edit and you can add or remove people

  • @stevemayo77mayo75
    @stevemayo77mayo75 5 лет назад

    Hi, i need some help please. When i go in to my business management page in facebook and try to create a custom audience, the tab marked 'customer list' is greyed out so i am unable to load my list. Can you help me to find out why this is and how to get that tab live again. Thanks in advance

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  5 лет назад

      This usually happens because you either haven't got the business manager page set up through business.facebook.com or, if you have done that, then you haven't agreed to their terms and conditions. If you had that option previously and it is now greyed out, you just need to agree to the terms and conditions and that feature will be available again.

  • @ahtoad
    @ahtoad 5 лет назад

    are you able to create look alike from ur custom audience (database)?

  • @GreaterCharlotteLiving
    @GreaterCharlotteLiving 5 лет назад

    Thank you for your clear explanation.

  • @stevefilipiak5246
    @stevefilipiak5246 5 лет назад +1

    I went through this process successfully and was able to get my ad approved. However, after several days it shows the following: "Your ad has reached 0 people in your audience" and that you've "You've spent $0.00 over 10 days.
    " Any ideas as to why that might be the case? Could it be that because in my custom list there is no email address or phone number fields? Are those fields required or is: fn, ln, country, ct, st, zip, gen sufficient. Thanks!

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  5 лет назад

      Usually, the most simple solution to your situation is that your ads manager is reporting on a period of time that isn't when the ad was running. When you are in your ads manager screen and it is showing the $0.00 over 10 days, look up at the top right corner and see the dates that are being reported. There's a good chance it is just showing the wrong dates so it shows as a $0.00. :) Switching to lifetime as the default reporting time period will fix the problem.

    • @stevefilipiak5246
      @stevefilipiak5246 5 лет назад

      @@2qleadgenerationstrategies797 Thanks for the tip. I changed to Lifetime views, but it still seems to show $0 over 10 days and 0 reach - d.pr/i/TW3qFZ & d.pr/i/YWG4zU

  • @Ban00
    @Ban00 4 года назад

    Valuable content thanks sir

  • @ericksonmolina4526
    @ericksonmolina4526 4 года назад

    please send more information on how to join.

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  4 года назад

      What did you want to join? If you are curious about our services, you can find out more at www.kevinsmullin.com

  • @nanzquimintan5980
    @nanzquimintan5980 4 года назад

    HI Kevin, thanks for this breakthrough uploading leads to facebook. Btw, do you have other lessons on facebook ads?

  • @TheLove99999
    @TheLove99999 5 лет назад

    Great tutorial, thank you!

  • @DenverChiropractor
    @DenverChiropractor 5 лет назад

    Thank you. It was helpful.

  • @zen4dman
    @zen4dman 4 года назад

    I even used their own template and matched it exactly and still cannot create. VERY frustrating.

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  4 года назад

      Sorry to hear you are having trouble with it. I recorded an updated video on this and also addressed common troubleshooting issues that arise: ruclips.net/video/rRisoKIN5yU/видео.html See if that helps.

    • @zen4dman
      @zen4dman 4 года назад

      @@2qleadgenerationstrategies797 So kind of you to answer. Thank you. I just kept at it trial and error until I got the right data set and button set on the manager. It then was quite easy. Your video got me started. I added ~ 40k verified homeowners in 2 counties as a custom audience (had them as a download for ringless VM.) Adding my ~ 7500 name DB as we speak as a separate audience. I am running a FB Lead ad offering an "Ultimate Seller Guide" which has pulled 26 leads in 10 days at $8.79 each. I plan to advertise that next to the custom audiences. Thank you for your video work and I'll certainly be looking deeper. Appreciated.

  • @davidsonp6622
    @davidsonp6622 5 лет назад

    Ur link provided for the templates for ads is not working

  • @johnwebb8657
    @johnwebb8657 4 года назад

    How do you know how many accounts FB matched from your list?

    • @johnwebb8657
      @johnwebb8657 4 года назад

      nevermind I read the answer in an earlier post

  • @TonyAnczerRE
    @TonyAnczerRE 5 лет назад

    Great content!
    Is there a way to add people to the targeted list by their own Facebook page? (Say you don’t know their contact info, but you can find their Facebook page... can that Facebook page ID/address be used to add the person to the targeted list?)

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  5 лет назад

      The closest thing like that (that I am aware of) is that there is a Google Chrome Extension that you can download called Toolkit For Facebook. Inside the tool, there is an option where you can extract phone numbers (ones that are publicly listed in their profile) of people you are friends with. That's the closest option I am aware of.

  • @jessecruz6241
    @jessecruz6241 3 года назад +1

    Can you do this if you only know the first name and last name of the clients you want to exclude? When you put in the first name, does it pair with the last name? Like if the name is Brie Larson, does it specifically find Brie Larson or finds all the Brie's and all the Larson's?

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  3 года назад

      Facebook needs more than just a name as an identifier. They identifiers that are used the most are phone and email address. That makes it an easy way for them to find matches. Many names are so common (John Smith as an example) that Facebook has no idea which one you are looking for. That is why name isn't enough...

  • @aydin933
    @aydin933 5 лет назад

    Hello, thank you for the great video. I have a problem with creating a custom audience. When I click to the Customer File I got this message ~~Connect to Business Manager to Create This Audience
    To create new customer file Custom Audiences, you need to connect this ad account to a business account. Once connected, the ad account will not be transferrable.~~
    but all my accounts are already are connected. How I can fix it?

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  5 лет назад

      In order to have a customer audience from an uploaded list, you have to have a business manager account and agree to their terms and conditions. Just go to business.facebook.com to set it up. Once that's done, you can upload a list as a custom audience.

  • @geoffreyluna
    @geoffreyluna 5 лет назад

    great video, quick question, when you are finish uploading a custom audience is it normal for facebook to not give you the size of your audience you created?

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  5 лет назад +2

      Yes, it is quite normal. Facebook says that they don't show a number for privacy purposes. I have never understood that personally, but that's what they say. 🤔

    • @geoffreyluna
      @geoffreyluna 5 лет назад

      @@2qleadgenerationstrategies797 thank you so much I appreciate it

  • @darlenet2799
    @darlenet2799 4 года назад +1

    properly created list - two columns of phone with country code, one column of email, ct, st zip, country - got this reply - any suggestions would be greatly appreciated ? There weren't enough identifiers provided to build an audience. To increase the likelihood of matching with Facebook users who have interacted with your business, you'll need to include at least one primary identifier: Email, phone number, mobile Advertiser ID, Facebook App User ID, Facebook Page User ID. This information will be hashed and won't be stored in out system.

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  4 года назад +1

      Hard to say without seeing it. I am guessing there is a formatting issue somewhere. I did an updated video on this topic and included a frequently asked question section. It will help you: ruclips.net/video/rRisoKIN5yU/видео.html

    • @darlenet2799
      @darlenet2799 4 года назад

      Thank you for the reply. I was able to get an acceptable list uploaded. Next, put it to work!

  • @errafiyyoussef4941
    @errafiyyoussef4941 4 года назад

    thank you

  • @PeterCombs
    @PeterCombs 4 года назад

    Regrettably FB no longer allows new Business accounts wanting to advertise to create Custom Audiences from a businesses client address book for weeks to a month or two...and so it goes..

    • @darlenet2799
      @darlenet2799 4 года назад

      Peter, If I read this correctly, you are saying, a new Business account will not be allowed to create a Custom Audience with Data created by the Business Account for weeks to months after the Business Account was created?? Thank you in advance for your feedback

  • @iamanantgupta
    @iamanantgupta 4 года назад +1

    And you can collect these targeted emails and phone numbers through Instagram with GrowMeOrganic. It's a really simple tool that can find emails of your potential customers by exporting your competitors follower or people who've engaged with your content.

  • @justinjrahman
    @justinjrahman 4 года назад

    Can you do this with a list of companies instead of humans? EX: List of 700+ companies with all their addresses, emails, numbers etc.

    • @2qleadgenerationstrategies797
      @2qleadgenerationstrategies797  4 года назад +1

      In theory, yes. In actuality, it's more difficult. Remember that the phone numbers and email addresses you are uploading will be cross checked with Facebook user account data. Most people use their personal email and phone for their account, not their business info. You will probably get fewer matches as a result.

  • @mannveer3291
    @mannveer3291 4 года назад

    Add your ad account to a business
    To create Custom Audiences from customer lists, you must add this ad account to a business. Learn More
    How can I fix this
    Feature is unavailableAd accounts owned by businesses that are new to Facebook Products can create customer file Custom Audiences after several weeks of following our policies.
    And this too