How To Manually Edit a ShoreTel Switch that may be Stuck Or Appear Bricked

In rare cases Shoretel switches can get locked up and appear bricked or broken. Here is a brief low risk method of forcing values into a switch without wiping its cache out. All though this may not work for everyone this has helped myself often.
This will shows how to edit a shoretel switch that may be unresponsive or appear bricked by editing the values that are set in vxworks
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[@jasondeleon1827]

Hi, after the boot, i got an error writing sdram data ang a bunch of 0x000 codes. can you help me ?

[@321contact]

It's hard to say what is causing that issue. I would try clearing all values and re-entering the IP and the server values.
- During the boot hit any key to break the boot
- At the prompt screen type bootc clean EXAMPLE: (=>bootc clean)
- Then set the IP (=>ipaddr x.x.x.x)
- Then set the server value (=>serverip x.x.x.x)
- Then set the boot parameter to:( =>bootc vxworks flash static) or (=>bootc linux flash static) if the switch is a v switch
- Type saveenv
- Then type boot
maybe this will fix and sometimes it takes a few attempts at the same process.

[@jasondeleon1827]

@@321contact i think this switch is dead, this was also on the console, DSP 0 HPI Registers - FailedL HPIC was 0000 expected 0109 and so on, anyway thank you