Inside PBX at Hillcrest Medical Center

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Комментарии • 27

  • @iAmShenaG
    @iAmShenaG 2 года назад +18

    Thank you for this very insightful video. I have no PBX experience, but recently interviewed and got hired for this exact position. I do however, have over 20 years in customer service/call center support so this helped with me being chosen for this position. I start in 2 weeks and am so excited!

    • @sabrinavallejo9111
      @sabrinavallejo9111 2 года назад +3

      How is it so far?

    • @iAmShenaG
      @iAmShenaG Год назад +9

      @@sabrinavallejo9111 I absolutely LOVE it! I score 97-100% on my monthly calls each month. I’ve been working as a PBX Operator at a level 1 trauma hospital for 4 months and it’s the best job I’ve ever had.

  • @AVEXentSUCKS
    @AVEXentSUCKS Год назад +8

    The PBX at my previous job just watched Netflix on the job while occasionally making an announcement.

  • @900milesfromnormal3
    @900milesfromnormal3 Год назад +7

    I am a PBX operator in North Charleston SC--over night shift. I don't know how many times I get callers from the outside, that launch into their symptoms. I may have to interrupt and say: "Let me transfer you to..."

  • @amy4291
    @amy4291 2 года назад +5

    Thank you for such a helpful video! I'm looking at applying for a Switchboard Operator position, and this gives me a real world look at the job.

  • @maxdutiel
    @maxdutiel 2 года назад +5

    That is a nice Nortel Meridian 1 system

  • @JessieMHadaller
    @JessieMHadaller 9 месяцев назад +2

    Should do an updated video as to what it's like now..

  • @cblodg1
    @cblodg1 7 лет назад +14

    Where I work I used to operate a switchboard just like these. About five years ago we switched to the board being on the PC. I actually miss my physical switchboard.

    • @lohphat
      @lohphat 5 лет назад +4

      Dedicated equipment and switchboards are usually more efficient because there are fewer key-presses needed to complete a call.

  • @billybassman21
    @billybassman21 2 года назад +3

    Our hospital uses Cisco Finesse and Jabber, all done from a Windows 10 Computer, makes it so much easier for our operators.

  • @compu85
    @compu85 8 лет назад +10

    I hear an APC with an unhappy battery background :) Sounds like these ladies enjoy their work, and take it seriously.

  • @mattmgeorge
    @mattmgeorge 4 года назад +8

    Meridian 1 is the best!

    • @maxravnaas1719
      @maxravnaas1719 3 года назад +2

      Amen

    • @johnpanzer2034
      @johnpanzer2034 Год назад +4

      I’m a network and telecom engineer. Nortel Meridian1 was the most reliable PBX I ever worked on and administered.

  • @mayte8018
    @mayte8018 3 года назад +1

    Any operator achievements???

  • @Lismarie33
    @Lismarie33 6 лет назад +9

    I work in a hospital call center, too much micro-mangement for not enough pay.

    • @fiziwee386
      @fiziwee386 6 лет назад

      Wow

    • @x3katsu
      @x3katsu 3 года назад +1

      How much was your pay? I just got hired and it’s $18/hr, graveyard shift.

  • @Dom1986
    @Dom1986 6 лет назад +1

    Do someone know how much they usually start them hourly pay?

    • @QueenAshonti
      @QueenAshonti 6 лет назад

      Dominique Applewhite on average you can start anywhere from $9 to $14. It just depend on the company you're applying to, the regional area and of course, your experience.

    • @iAmShenaG
      @iAmShenaG 2 года назад +5

      I know I’m responding to your message years later, but I recently was offered $24 per hour based off of my previous call center experience. I start in 2 weeks.

  • @MalikTariqAwan
    @MalikTariqAwan 5 лет назад +6

    Meridian 1

  • @SwiftBrady-i3g
    @SwiftBrady-i3g 3 месяца назад

    Botsford Passage

  • @BenjaminSmith-c4d
    @BenjaminSmith-c4d 3 месяца назад

    Pearlie Stravenue

  • @JohnGrant-e4b
    @JohnGrant-e4b 3 месяца назад

    Ernser Loop