Tuya Smart Door Lock Fingerprint and Passcode Setup

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  • Опубликовано: 9 янв 2025

Комментарии • 681

  • @remsonvictorino7498
    @remsonvictorino7498 3 года назад +5

    Salamat po sir, malaking tulong po itong video na ibinahagi mo sa amin, thank you so much sir, pag palain ka nawa, godblessyou sir 🥰

    • @JerroldEllo
      @JerroldEllo  3 года назад +3

      Tnx , this door lock is very user friendly . Medyo challenging lang ang pag butas sa door.

    • @JL-ju6jj
      @JL-ju6jj 2 года назад

      I think you have to add the tuya gateway

    • @JerroldEllo
      @JerroldEllo  2 года назад

      No neee . TTlock yung need mo ng gateway .

    • @israelcalata8644
      @israelcalata8644 2 года назад

      Boss may binebenta aq Yale automatic door bka gusto mo bilin

    • @JerroldEllo
      @JerroldEllo  2 года назад

      Hanap ko for sliding glass door

  • @ronaldcuisia8012
    @ronaldcuisia8012 Год назад +4

    This smart lock has more features than the first smart lock we have. Thanks for the manual configuration walk through. For some users who may not yet know. Please take note that there is an app included with this smart door lock. App name: Tuya Smart for both ios and android users.

    • @harryskay617
      @harryskay617 4 месяца назад

      Can you guide me more on that door luck

    • @JerroldEllo
      @JerroldEllo  4 месяца назад

      @harryskay617 I have related videos about this lock

  • @Krisdidcares
    @Krisdidcares 3 года назад +6

    Very thorough, you are getting better.Good job!!!

    • @JerroldEllo
      @JerroldEllo  3 года назад

      Thanks te, I'm gonna share more in my future videos.

  • @salmaalhjajI
    @salmaalhjajI Год назад +1

    thank you so much, that was a great help, can you PLEASE make a video on how to use the camera? also how to open and close the door via the smart life app

  • @giannistzoumanis3468
    @giannistzoumanis3468 3 года назад +6

    Great video. I purchased the smart lock. But I haven't installed it. Do I need a mechanism so that deadbolt comes out when you turn up the handle?cannot find any. All the mechanisms are using key to bring out deadbolt

  • @cindysalinas9752
    @cindysalinas9752 Год назад +2

    This is my second one, great to have.

  • @pattien6687
    @pattien6687 2 месяца назад

    Thank you're so much for this video! I followed your instructions and they work perfectly. Do you know how to program remote locking and unlocking? Also how do I program my key cards?

  • @LighthouseMultimediaConcept
    @LighthouseMultimediaConcept Год назад +1

    Hi Techy, thanks for your video.

  • @chocoyieygaming220
    @chocoyieygaming220 3 года назад +2

    very useful naman nito and napakahigh tech din lalo sa panahon ngayon mas need maging maingat

    • @JerroldEllo
      @JerroldEllo  3 года назад +1

      may downside din ang technology since the cloud servers are located overseas mostly in China

  • @EspacoWeCare
    @EspacoWeCare 11 дней назад

    Hello. In my lock manual (if I can call that a manual at all), there is the 3 option in the main menu refers to System settings and the second option within that menu refers to the type of unlock - single or combination. I don't know what single or combination unlock means and when I tried changing these, I saw no difference at all. Can you help me?
    Also, in my lock there is a feature where the system auto locks for 5 minutes if I miss the fingerprint or password too many times ( I think 4 ou 5 times) in a roll. I would like to know if there is a way to disable that feature (my toddler has already locked the system quite a few times).
    Thank you very much

  • @E60Love552-c
    @E60Love552-c Месяц назад

    Çok güzel anlattın çok teşekkür ederim

  • @inahb.bautista4928
    @inahb.bautista4928 3 года назад +1

    Super helpful!!! Thank you po ❤️

  • @oyvdis
    @oyvdis 8 месяцев назад

    Hello, thank you for this video.
    Can you guide on adding smart card to unlock

    • @JerroldEllo
      @JerroldEllo  8 месяцев назад

      Press *#admin info , press 2 for user settings , press 1 to add user. Tap the IC card once .

  • @TooXXiiK
    @TooXXiiK 11 месяцев назад

    Great vid ! Is is possible to record the card to the mobile phone and then use the phone instead of the card? Thank you

    • @JerroldEllo
      @JerroldEllo  11 месяцев назад

      I don’t think that’s possible . I only tried using an NFC sticker . It’s cheaper than buying an extra IC card.

  • @dumitrymd5557
    @dumitrymd5557 Год назад +1

    If I leave the house and close the door without lifting the handle, does the door lock automatically? So that no one can enter? Or is it necessary to lift the handle every time I leave the house to lock it? Thank you

  • @kimirose100
    @kimirose100 21 день назад

    To change the battery on my tuya lock there is something right on the top but i forgot what instrument was needed. Was it an allen key?

    • @JerroldEllo
      @JerroldEllo  20 дней назад

      No need , you can just remove the battery cover easily without any tool .

  • @cablesystemsinterprise464
    @cablesystemsinterprise464 2 года назад

    Good work..any tutorial on connecting Tuya with Wifi and notifications

    • @JerroldEllo
      @JerroldEllo  2 года назад

      I’ll make a separate video for this

  • @TheRealRandom18
    @TheRealRandom18 23 дня назад

    Hey, if I lock the door from inside by lifting the Handle upwards, the dead bolt shoots foward, but from outside anyone can open the door without using any code or fingerprint. Basically my door is always unlocked, even when the dead bolt is "locking" the door.

    • @JerroldEllo
      @JerroldEllo  23 дня назад

      It’s unlocked by default . You need to setup an admin account first .

  • @cn5lg
    @cn5lg 5 месяцев назад

    Thank you for your video.
    Do you know how to change the Master Password? There is nothing written about in the manual. And I could not find it through trying. (Or if anyone else knows. I am using the Raykube K12)

  • @abdulrahmanahmed344
    @abdulrahmanahmed344 17 дней назад

    My tuya smart door lock camera and wifi version B2 pro has an issue hope to find solution
    The issue is the Anti pry alart always alarm once i open the door!!

  • @SalmaMassoud
    @SalmaMassoud 4 месяца назад

    Hi again, how do you set up the little entry physical pass pads?

    • @Ishsusgsgj
      @Ishsusgsgj 4 месяца назад

      Have you fixed it??

  • @priscilaetzhazaitm.prestes9989
    @priscilaetzhazaitm.prestes9989 6 месяцев назад +3

    I put the finger id and the code number, but when I put the tag the answer is: please enter a secund ID, so I put the finger and open. Well my door need two confirmation. Can you help me?
    I change that! Just go in System Settings: choose single settings.

    • @Ishsusgsgj
      @Ishsusgsgj 4 месяца назад

      Have you fixed it??

    • @ingefuglset4889
      @ingefuglset4889 2 месяца назад

      Hi, after doing this setup, I get a «dead lock» message when trying to use fingerprinrt. Why is that?

  • @tonyhilton1453
    @tonyhilton1453 2 года назад

    is it possible to change the admin code if we have forgotten it, the fingerprint only works so eti es also. is there reset that can be used to start agan?
    great vid.

    • @JerroldEllo
      @JerroldEllo  2 года назад

      there is a small button inside the battery compartment that you can press for 6 seconds to reset the lock back to its factory state

  • @iwantu900times
    @iwantu900times Год назад +1

    mine does not auto lock and anyone can open the door from inside. is there a way to lock door from inside as well which requires remote unlock or admin to open same as from outside. because kids can open the door from inside easily

  • @monafebrianti7212
    @monafebrianti7212 2 года назад +1

    How to reset the setting back to first?

    • @JerroldEllo
      @JerroldEllo  2 года назад

      To reset the lock , open the battery compartment and press the reset button with a pin for 5-10 seconds

  • @ravelcop
    @ravelcop 2 года назад +1

    Thanks for the video! Is it possible to disable the auto lock when door closes? I tried the passage mode, it works but now I cannot lock from the inside. Even if I activate deadbolt from inside, person outside can open it without passkey or fingerprint. I had to disable passage mode to be able to lock it from the inside. Tnx

    • @JerroldEllo
      @JerroldEllo  2 года назад

      yes you cannot lock the door from the inside if you enable the free passage mode

    • @MuzanAL-Muzan
      @MuzanAL-Muzan Год назад +1

      How I can disable it? I think I put his mode by mistake!

  • @SpyroCurtis
    @SpyroCurtis 2 года назад +1

    Thanks for this video i install mine and i have issue. From inside when turn up the handle locks, from outside it doesn't pop out the lock and leave house unsafe, tried it with admin from outside and user then i push it up to lock the bar doesn't do anything... what need to do? thanks.

    • @TheBlueForce
      @TheBlueForce Год назад

      Same problem

    • @JerroldEllo
      @JerroldEllo  Год назад

      Did you check the square bar/ knob spindle that connects the outside and inside lock?

  • @NervelynTuro
    @NervelynTuro 4 месяца назад

    Hi, I bought one, but the one I purchased was for the right-handle door instead of the left. Can I adjust the handle?

    • @JerroldEllo
      @JerroldEllo  4 месяца назад

      You can rotate the handle

  • @cleversonsouza1439
    @cleversonsouza1439 Год назад

    Dear Jerrold ,
    I would like to know if you could help me, please.!
    I bought a X9-Black(Tuya APP), thought Lazada, I would like to know if has a feature of “aut lock”, so when the door are close, after few second it lock automatic.
    I look at the app and manual and I could not see it.
    Thanks
    Cleverson

  • @itsathaithing
    @itsathaithing Год назад

    Helpful thank you!

  • @467grfhly
    @467grfhly 3 года назад

    Thanks for your video!!!

  • @brayosammy
    @brayosammy 2 года назад +1

    Nice video

  • @customizeluxury4214
    @customizeluxury4214 3 года назад +1

    Good Job Sir!!!

  • @danignacio2629
    @danignacio2629 3 года назад

    Hi can u show us how to add ic card?also how to unlock remotely using the app?

    • @JerroldEllo
      @JerroldEllo  3 года назад

      I’ll send a short vid tomorrow

  • @yup7722
    @yup7722 Год назад

    Hi, what is the procedure of factory reset it? like same as new?

    • @JerroldEllo
      @JerroldEllo  Год назад

      Yes, just press the reset button located inside the battery compartment

  • @theuncanspan
    @theuncanspan 2 года назад

    hey Jerrold boss, i want to install it on the main gate of the house but it's an old and heavy steel door with a rim lock. is it possible or should i buy a modern door?

    • @JerroldEllo
      @JerroldEllo  2 года назад +1

      There is a rim lock version of this Tuya Smart Door Lock with all the functionality similar to a main door version and it’s waterproof

    • @theuncanspan
      @theuncanspan 2 года назад

      @@JerroldEllo hey Jerrold i just saw your reply. Mine has just arrived today, same as yours and I'll have it installed soon. I'm gonna replace the front gate anyways and the blacksmith will measure the mortice and install it for me.

  • @stinn71
    @stinn71 4 месяца назад

    Hi. Can you explain about single unlock and combination unlock? Thank you

    • @JerroldEllo
      @JerroldEllo  4 месяца назад

      Need to use 2 unlocking methods like pin and card before you can unlock . That’s just for added security but too cumbersome , I don’t use this feature

    • @EspacoWeCare
      @EspacoWeCare 11 дней назад

      I tried using combination unlock, but it still opens just with my fingerprint. I don't know what it does - if anything at all

    • @JerroldEllo
      @JerroldEllo  11 дней назад +1

      It only works if an account is for regular user and not an admin account

    • @EspacoWeCare
      @EspacoWeCare 9 дней назад

      @@JerroldEllo Thank you so much for the answer, will perform more tests to make sure it is working properly. Can you please tell me if there is a way to disable the system lock down feature that happens when you put it the wrong fingerprint 5 times in a row? I've got small children and my lock keeps locking down all the time, I'm going crazy! Or how I can enter without waiting the five minutes at least.

    • @JerroldEllo
      @JerroldEllo  9 дней назад +1

      @@EspacoWeCareI also face the same delima with small kids playing with the door lock , unfortunately there’s no way to disable that feature. It’s not possible to shorten the wait time also. Sometime I just enable the free passage mode and remove the battery when I’m at home to stop the kids from playing with the lock

  • @aafbashmail9148
    @aafbashmail9148 2 месяца назад +1

    How do i change the password, and remove the default one.
    Also how do i fix the door unlocking unregistered fingerprint, it will open with any.
    Thanks

    • @JerroldEllo
      @JerroldEllo  2 месяца назад

      If you create a new admin account, the default will be deleted automatically . Unregistered fingerprint can no longer open the door after that

  • @paol03
    @paol03 3 года назад +1

    Do you know how to fix rhe issue where when I lock it inside, I can still unlock it outside, basically lock function is not working? TIA.

    • @JerroldEllo
      @JerroldEllo  3 года назад

      Probably the one you got is a newer version that supports normal open mode or access free .

    • @abusaud6235
      @abusaud6235 3 года назад

      how to solve it, please support

    • @JerroldEllo
      @JerroldEllo  3 года назад

      You can always unlock it if you will be using your admin account. If you enable the deadbolt/deadlock from the inside, all user accounts will be disabled.

    • @jhareng
      @jhareng Год назад

      Have same problem, lift lever up inside or outside to operate dead bolt. Anyone can open by pressing lever down inside or out.
      Looks like its in passage mode, now to figure out how to get out of it as manual is next to useless.

    • @jhareng
      @jhareng Год назад

      Sorted, reset the lock with a small pin.
      Lift lever up from inside bolt shoots forward. Install batteries!
      Downloaded the Smart app and uninstalled the Tuya app. Registered me as Admin, assigned pass code, swipe card, finger print, phone number etc.
      Now works as it should.

  • @ani.dimitrova
    @ani.dimitrova Год назад

    how do you setup the toya application?

  • @mizahakimie4498
    @mizahakimie4498 2 года назад

    hi sir, do you know how far the device can connect from the router? afraid if the wifi only short distance

    • @JerroldEllo
      @JerroldEllo  2 года назад

      Each deco is supposed to connect devices wirelessly within the 2000 sq meter but don’t expect too much. You need to connect the router to the main deco and it doesn’t really matter how long since you have to connect the 2 using a utp cable

  • @SalmaMassoud
    @SalmaMassoud 4 месяца назад

    How do you know the serial numbers of the different pass codes and fingerprints?

    • @JerroldEllo
      @JerroldEllo  4 месяца назад

      Every time you unlock the door it will be reflected in the smart life app or Tuya app. You can also hear the voice response corresponding to the serial.

  • @mommystara.1811
    @mommystara.1811 9 месяцев назад

    sir i got tuya smart door lock just a month ago but til now it's wont open the door when I unlock it. I followed evrything the seller told me what to do from restoring the factory system to adjusting the motor direction but I just couldn't make it work. any advice I can get 🙏🏻

    • @JerroldEllo
      @JerroldEllo  9 месяцев назад

      Do u hear a voice prompt that says unlocked ?

  • @T20fantasy
    @T20fantasy 2 года назад

    Hello I want to know how can i unlock my door using wifi or smartlife app remotely without pressing 9+# key. Or I want my alexa to open the gate directly whenever I say open the door my model is similar to yours

    • @JerroldEllo
      @JerroldEllo  2 года назад

      With this version you need someone to press the 9#. Merong version na Hindi na kelangan but you need to buy a gateway around P1700 if you need this remote unlock feature na walang user intervention. I haven’t tried using a virtual assistant pero I think it’s possible . I’ll check muna paano ma open using google assistant .

  • @Bercik87
    @Bercik87 3 года назад

    Can you manage users over Wifi (app on smartphone) remotely (far away from door)?

    • @JerroldEllo
      @JerroldEllo  3 года назад +1

      Anywhere you are as long as there’s internet on your phone you can manage the decos

    • @Bercik87
      @Bercik87 3 года назад +1

      @@JerroldEllo thx for quick reply

  • @mj5324
    @mj5324 2 года назад

    Hey can u please also tell how to add smart key in this kock

    • @JerroldEllo
      @JerroldEllo  2 года назад

      You mean the IC card?

    • @mj5324
      @mj5324 2 года назад

      Yes

    • @JerroldEllo
      @JerroldEllo  2 года назад

      If you’re able to create an admin account already just press *#admin info , press 2 for user settings , press 1 to add user then tap the IC card in the number pad once

    • @mj5324
      @mj5324 2 года назад

      Ok will try that thanks !

  • @leandrocosta3028
    @leandrocosta3028 2 года назад

    Nice video!
    Please, how to reset passcode?

    • @JerroldEllo
      @JerroldEllo  2 года назад +1

      If you want to remove the passcode press *#admin then 2 for user . Delete the passcode associated to that user . Go to the app then click user . Delete the passcode of that user

    • @leandrocosta3028
      @leandrocosta3028 2 года назад

      @@JerroldEllo Thank you very much!

  • @toddripcity7878
    @toddripcity7878 2 года назад

    I have a code set-up (only 1 passcode at the moment, but don’t know which configuration “#” it is. Is there a way to delete it without know which assigned passcode it is? This passcode was set-up by the contractor….but I figure I need to delete and start over so nobody has tge number

    • @galaidayao
      @galaidayao 2 года назад +1

      reset

    • @JerroldEllo
      @JerroldEllo  2 года назад

      ruclips.net/video/eZ-stb9l-ag/видео.html reset the lock

  • @paolocabrera6681
    @paolocabrera6681 8 дней назад

    How to change admin passcode?

  • @dumitrymd5557
    @dumitrymd5557 Год назад +1

    Do you know if it locks itself automatically after you close the door, or does it have to be manually intervened? Thank you

  • @jervisjackson7002
    @jervisjackson7002 3 года назад

    Hi sir I have a question about the Smart lock door , it was connected to the home wifi when you use tuya app for open it to relative by remote control when you are far from home ? if yes how connect it to the home wifi , nobody show how do it .

    • @JerroldEllo
      @JerroldEllo  3 года назад

      If the door is already connected to your wifi network, tell your guest to press 9# and then an unlock request will be sent toy your phone

    • @JerroldEllo
      @JerroldEllo  3 года назад +1

      to connect the Tuya smart door to your wifi network,
      1) press *#
      2) enter your admin info
      3)press 1 for admin
      4) press 3 for network setting
      5) press 1 for wifi then enter your wifi information

  • @NwekeBenson
    @NwekeBenson 3 месяца назад

    Please I need a guide to delete and program a new smart card

    • @JerroldEllo
      @JerroldEllo  3 месяца назад

      That’s easy. Just open your door using the smart card and listen to the serial or the code that will given by the voice prompt. You can also see the serial reflected in the app. Press the *#admin then you press to for user settings , press 2 again to delete then enter the code .

  • @ayoutubeusercoment5153
    @ayoutubeusercoment5153 3 года назад

    Jerrold ello how i put sound of on the klink

    • @JerroldEllo
      @JerroldEllo  3 года назад +1

      By default the Tuya smart door lock has a voice response system every time you use it . You can’t possible disable the sound through the app.

  • @folusoorekoya8188
    @folusoorekoya8188 3 года назад

    Nice Video. My smart lock says fail when I select Intelligent connection press on the lock. Please, what can I do to for the action to be successful?

    • @JerroldEllo
      @JerroldEllo  3 года назад

      Intelligent connection option is for your lock to be connected to your wifi. After chowing that option the lock should be blinking before you connect it through the app. Make sure you input the right SSID and wifi password

  • @angeloandrada7800
    @angeloandrada7800 Год назад

    Do you have an idea how many fingerprints can be added?

  • @DarleneBraun-s3f
    @DarleneBraun-s3f 2 месяца назад

    After changing the batteries, there is just a red bar on key pad. What do I do?

  • @shajeermuhammed9357
    @shajeermuhammed9357 3 года назад

    Bro I have a tuya smart lock which I received without any catalog so how I can provide admin information and I can add it .

    • @JerroldEllo
      @JerroldEllo  3 года назад +1

      The 1st time you use your fingerprint or passcode or ic card will serve as your admin information

  • @sandippatel5419
    @sandippatel5419 2 года назад

    How many new users we can add in the lock ???
    Could you please answer

  • @haytham4094
    @haytham4094 Год назад

    I have another model but i cant reset it please help

  • @heraldking7368
    @heraldking7368 Год назад

    Q. How if the door is wide open? Or didn't close exactly. Is the automatically door lock will operate? Leaving the door open in lock mode?
    Is it waterproof?

    • @JerroldEllo
      @JerroldEllo  Год назад

      Yes , it will still automatically lock . It’s better to install a door closer . It’s more of a spill proof but not totally waterproof since there’s a tiny hole at the bottom for the physical key

  • @sem-p1p
    @sem-p1p 2 месяца назад

    What about registering a smart card ⁉️ 2 small cards are supply with the locker model ending with number W37.

    • @JerroldEllo
      @JerroldEllo  2 месяца назад +1

      Just press *#admin , press 2 for user , press 1 to add user then tap the card once

  • @sagamanic3083
    @sagamanic3083 2 года назад +1

    Mine is not locking, how do I fix it? Thank you

    • @JerroldEllo
      @JerroldEllo  2 года назад

      Touch the fingerprint panel , it will activate the auto lock

  • @pczypczy
    @pczypczy 3 года назад +1

    hei
    but do you know what is a different between mode : singel, combination and passage modes???

    • @JerroldEllo
      @JerroldEllo  3 года назад

      You can use either of these methods to open the door. Using the fingerprint feature is very convenient , IC card or temporary password for your guest , or the wifi feature if you want someone to enter your house by simply confirming the unlock request sent to your mobile phone .

    • @pczypczy
      @pczypczy 3 года назад

      @@JerroldEllo hei
      thx for quick replay
      yes this i know
      but in the "unlocking mode setting" -> nr 2 in system setting
      you have 3 options : press 1 to singel mode
      press 2 for combination mode
      press 3 for passage mode - this i find solution (when is unlock press 5 and # and door are still open to next closing.)this is good when the guest coming in during the day :)
      I trying find diferent between singel and combination mode :)

    • @JerroldEllo
      @JerroldEllo  3 года назад +2

      Single mode you use any of the methods, combination mode you use the card + passcode , passcode + fingerprint or any 2 combinations . You can also enable passcode (3) or disable in option (4}

  • @greenhouse8340
    @greenhouse8340 2 года назад

    could you please share how i use pin with app!?

    • @JerroldEllo
      @JerroldEllo  2 года назад

      You can easily create a pin in the Tuya or Smart life app by swiping to the left the lock image in the middle or by clicking the temporary password in the lower right

  •  2 года назад

    Is there a way to leave the door unlock so when you have a time with constant in an out do not have to input a code/card every minute?

    • @JerroldEllo
      @JerroldEllo  2 года назад

      Yes , if you have time watch my related video. To do it just unlock then press 5# to enable free passage mode. It will save your battery in this way .

    • @cliffgeraldyap4468
      @cliffgeraldyap4468 2 года назад

      @@JerroldEllo hello po ask ko lang yung skin kasi kahit nka lock na sya is na oopen ko naman from outside without using any password like ung handle lng

    • @JerroldEllo
      @JerroldEllo  2 года назад

      Naka free passage mode ang door , press the fingerprint panel para mag autolock

  • @mattr726
    @mattr726 2 года назад

    If you are still considering offering reviews of other locks, I’d love to see Smart Double Sided Biometric Fingerprint Door lock APP Control Passcode Card & Mechanical Key - ALGEBRA

  • @idriskamaldari4896
    @idriskamaldari4896 Год назад

    Pls sir how can i construct it by my self?

    • @JerroldEllo
      @JerroldEllo  Год назад

      you need to use a drill , a cutting template is included

  • @ottopeel7018
    @ottopeel7018 2 года назад

    Gow to setup the primary or fist admin account?

  • @jaycardcast
    @jaycardcast 3 года назад

    Content Suggestion: Sensibo making your AC / Inverter smart.

    • @JerroldEllo
      @JerroldEllo  3 года назад

      Sensibo is nice but pricey. You can use a humidity sensor that will trigger the smart plug to switch on your ac if the room is reaching a specific temp threshold. If you want to make sure that it’s off when you’re out , you can use IFTTT. Sonoff TH10 sensor only cost P710, Sensibo cost P5k.

  • @Slenderwood
    @Slenderwood Год назад

    Do you know by any chance why the lock is not staying lock?
    Like, for example, I can lock the door and the lock come on but it does not stay, when I push the handle down the lock just unlock without me using card, pin or any touch

    • @JerroldEllo
      @JerroldEllo  Год назад

      After unlocking press 5# and the autolock will be disabled

    • @Slenderwood
      @Slenderwood Год назад

      @@JerroldEllo I deactivated through the app but it doesn’t stay lock again. By the time I push the handle down the lock goes inside again without the need of a key or anything

    • @JerroldEllo
      @JerroldEllo  Год назад

      The autolock will be enabled again once you touch the fingerprint panel

  • @timileyinsamuel5078
    @timileyinsamuel5078 2 года назад

    Does the device accept any frigerprint at first install

  • @CristianoRonaldo-qq2gn
    @CristianoRonaldo-qq2gn 7 месяцев назад

    do you know what is admin info at factory state?

  • @heraldking7368
    @heraldking7368 Год назад

    Does it lock even the door is open?

  • @mlalazi03
    @mlalazi03 3 года назад

    Can you please show how to set this door handle

    • @JerroldEllo
      @JerroldEllo  3 года назад

      What do you mean? Reposition the handle to the other side ?

  • @paulorfa
    @paulorfa 3 года назад

    Hi, thanks for the video, I have one as well, but I can not configure wifi to use with the Tuya app, do you know how to do it?

    • @JerroldEllo
      @JerroldEllo  3 года назад +1

      It works fine with Tuya or smart life app as long as your wifi has a 2.4ghz band. You just need to login , click manual, security and surveillance tab, click the lock , hit next and make sure the lights in the lock are blinking signifying that it’s ready to connect to your wifi network

    • @almaza9260
      @almaza9260 3 года назад

      I can't connected to tuya app as well

    • @JerroldEllo
      @JerroldEllo  3 года назад

      @@almaza9260was it advertised in the online shop? some versions cannot connect to the internet. Tuya or smart life app should have been included in the ad.

    • @almaza9260
      @almaza9260 3 года назад

      @@JerroldEllo yes. I have connected before but somehow it's not working now. Also I can't open door with user code. I can open only with administrator password, finger and card. Can you please help

    • @JerroldEllo
      @JerroldEllo  3 года назад

      Did you try to do a hard reset ?

  • @lamiaefadili5194
    @lamiaefadili5194 8 месяцев назад

    I can't get the menue 1 or 2 or 3 or 3 o don't know why

    • @JerroldEllo
      @JerroldEllo  8 месяцев назад

      What r u trying to do ?

  • @esteesky
    @esteesky 3 года назад

    Hi bro can I ask what kind of battery u using for that smart lock consumption of the battery usage how long can last?

    • @JerroldEllo
      @JerroldEllo  3 года назад +1

      Energizer. Battery life depends on usage. May tao kasi sa bahay lagi so no need to open the door from the outside which will consume the battery. It’s been 4 months and the batt is still full. It could last up to a year according the the product specification.

    • @kuyaahangkel6091
      @kuyaahangkel6091 3 года назад

      How many batteries did.you use sir?mine is 4 double AA

    • @JerroldEllo
      @JerroldEllo  3 года назад

      @@kuyaahangkel6091 4 X AAA energizer gamit ko

  • @halimmuhd4936
    @halimmuhd4936 8 месяцев назад

    How to add the administration ?

    • @JerroldEllo
      @JerroldEllo  8 месяцев назад

      Press *#admin , press 1 for admin , press 1 again to add admin

    • @halimmuhd4936
      @halimmuhd4936 8 месяцев назад

      @@JerroldEllo ok thank will try

  • @rim5669
    @rim5669 Год назад

    Can the mute the lock? (bedroom door)

    • @JerroldEllo
      @JerroldEllo  Год назад

      This version of lock in the main door can’t be muted but with the one I installed in my bedroom can be set to silent mode

  • @liyesasghar1417
    @liyesasghar1417 Год назад

    Sir how to connect with tayu app kindly update me please 😢

    • @JerroldEllo
      @JerroldEllo  Год назад

      After installing the Tuya or smart life app hit the + sign button , add device , click the cam and lock on the side panel . Go to your lock press the *# enter your admin info, then simply follow the voice prompt

  • @RussellYoud
    @RussellYoud 5 месяцев назад +1

    Having problems. When I lock it says the door is unlocked. And when it says lock it is unlocked. Help on that topic would be great.

    • @Ishsusgsgj
      @Ishsusgsgj 4 месяца назад

      Have you fixed it??

    • @RussellYoud
      @RussellYoud 4 месяца назад

      Yes. I finally figured out the instructions. 😂

    • @JerroldEllo
      @JerroldEllo  4 месяца назад

      @RussellYoud nice , I’m glad you figured it out.

  • @marcomow
    @marcomow 3 года назад

    nice video! Do you know if the audio feedback ("locked"/"unlocked") can be disabled, or changed to a more quiet mode?

    • @JerroldEllo
      @JerroldEllo  3 года назад +2

      Sorry but that’s not possible since it is not available in the settings

    • @marcomow
      @marcomow 3 года назад

      @@JerroldEllo thanks for letting me know!

    • @nicolasarimany3501
      @nicolasarimany3501 2 года назад

      it can be disabled via the app if Im not wrong

    • @jhareng
      @jhareng Год назад +1

      Theres about 4 settings in the app on how loud you want the lock to operate.

    • @marcomow
      @marcomow Год назад

      @@jhareng thanks! Is the option to completely disable the sound available?

  • @esteesky
    @esteesky 3 года назад

    What is the actual application smart life or tuya smart both is the same right?

    • @JerroldEllo
      @JerroldEllo  3 года назад

      If you will be using a third party app like the IFTTT, use the Smart life. Both apps are practically the same when it comes to the functionality. You can use the same account / username in either app.

    • @esteesky
      @esteesky 3 года назад +1

      @@JerroldEllo ok bro tq so much for the info

  • @YiMiNg-u4e
    @YiMiNg-u4e Год назад

    Can smart watch huawei fit detected tuya smart door lock

  • @patricktuzon
    @patricktuzon 7 месяцев назад

    Hi sir, when I touch the panel, it enables door bell. I cannot find it on the manual or search it on google on how is the proper sequence in enabling the door bell. It is a hit or a miss and its frustrating.Hope you can help me. Thanks!

    • @JerroldEllo
      @JerroldEllo  7 месяцев назад

      I didn’t install a Tuya doorbell but I think you can check that in the scene tab in your Tuya or smart life app. Check the automation coz ur doorbell might be connected by default .

    • @patricktuzon
      @patricktuzon 7 месяцев назад

      My smartlock is the same as the one on your video sir, there is a feature that you can enable the doorbell but I cannot find it in the manual.

  • @F1_M7sen
    @F1_M7sen 3 года назад

    Hi there, i have problem with smart luck, both knop Opening the door even if i I close it?

    • @JerroldEllo
      @JerroldEllo  3 года назад

      You can always open the door knob from the inside. The outside knob should always remain close. Did you raise the knob to enable the dead bolt or secondary lock ?

    • @F1_M7sen
      @F1_M7sen 3 года назад

      @@JerroldEllo I don’t know how to raise the knop to enable

    • @JerroldEllo
      @JerroldEllo  3 года назад

      After closing the door lift the knob upward

  • @npsalam
    @npsalam 7 месяцев назад

    Fingure sensor not working.. How we re program the smart lock? Many time reset, but same issue

  • @jorgzeitler3944
    @jorgzeitler3944 3 года назад

    hello. I have the same lock but only a chinese Manual. Do you know how >I can download the english user manual or how I can change the Language on the lock?

    • @JerroldEllo
      @JerroldEllo  3 года назад

      To change the language on the lock press *# admin , press 3 3 2 . Admin could be your fingerprint, passcode, or IC card

    • @jorgzeitler3944
      @jorgzeitler3944 3 года назад

      @@JerroldEllo thanks for your fast answer. but there is no menu 332.. maybe My software is different..

    • @JerroldEllo
      @JerroldEllo  3 года назад

      @@jorgzeitler3944 message me in Instagram or fb I will show you the video to change language setting

  • @tigerlit6813
    @tigerlit6813 2 года назад

    Thank you. Very clear and concise.

  • @judeestopa4424
    @judeestopa4424 2 года назад +1

    How do I fix the enter master information without a finger print..
    How the first step to register? I'll try the code 123456 but it's also failed again.. What I suppose to do? Please

    • @JerroldEllo
      @JerroldEllo  2 года назад

      Do a hard reset and use 000000 (6 zeros) as default code

  • @igmargerlach4366
    @igmargerlach4366 Месяц назад

    wo bekommt man neue Magnetkarten?

    • @JerroldEllo
      @JerroldEllo  Месяц назад

      It comes with the lock but if you want extra you can order that in Shopee or Lazada

  • @almaza9260
    @almaza9260 3 года назад

    Do you know how to make lock voice low?

    • @JerroldEllo
      @JerroldEllo  3 года назад

      Sorry that’s not possible for now

  • @talepanovski
    @talepanovski Месяц назад

    my lock keeps telling me low power, the batteries on the back are recharchable and fully charge. How do i charge the lock ?

    • @JerroldEllo
      @JerroldEllo  Месяц назад

      Try energizer it will last. Mine lasts for 9 months . I tried cheap rechargeable batteries but only last a month

    • @talepanovski
      @talepanovski Месяц назад

      but i just bought them, and recharged them, and still i hear low power..

  • @diycraftideasandbakedgoods321
    @diycraftideasandbakedgoods321 3 года назад +1

    un handle nya pwede bang malipt from right to left? na hindi mababaliktad?

    • @JerroldEllo
      @JerroldEllo  3 года назад +1

      Yes, you can reorient the handle according to your door opening . Meron screw sa loob

  • @bludih
    @bludih Год назад

    Hi, could you possibly help me?
    Whenever I press *+# to enter admin mode. It says it is an illegal operation and the system is blocked. Even after factory resetting, this message remained. If I use 123456, it reaches a stage where it asks to enter an elimination number but I don't even know what it is.

    • @JerroldEllo
      @JerroldEllo  Год назад

      Did u press *# admin? Did u press the reset button at least 6 seconds ?

  • @cr82009
    @cr82009 2 года назад

    How to program it via bluetooth application program

    • @JerroldEllo
      @JerroldEllo  2 года назад

      Install the smart life app then add the lock

  • @AloeVera22
    @AloeVera22 3 года назад

    How in the world to add network on this device. I mean it keeps saying locked locked also it is supposed to have a blinking green light but how can I do that. Even I followed this instructions I have

  • @nartsun
    @nartsun 5 месяцев назад

    How many people can add fingerprints?Thanks

  • @Virlo
    @Virlo 2 года назад +1

    9# doesn’t work so what now? I can’t access that menu how to fix that?

    • @JerroldEllo
      @JerroldEllo  2 года назад

      I just tried mine , it did not work at 1st. Maybe there’s an issue with the cloud server. It’s working now without any problem

    • @Virlo
      @Virlo 2 года назад

      @@JerroldEllo I have it like 3 months and it still doesn’t work. I use it with TTLOCK now that is the only thing what worked but I can’t get into the admin # thing to put it in pairing mode

    • @JerroldEllo
      @JerroldEllo  2 года назад

      I’m. not familiar with TTLOCK since I connected the Tuya smart door directly to my wifi. To access the menu using the smart life app I just need to press *#. If I press the 9# it will request remote unlocking thru my phone.

    • @Virlo
      @Virlo 2 года назад

      @@JerroldEllo I tried all of that but I can’t put the lock in pairing mode without doing 9#/*# both don’t work even after reset and removing ttlock.. somehow if I press it it says failed like if you press the wrong passcode. Maybe it is something else idk how

  • @nich8955
    @nich8955 2 года назад +1

    Sir, I'm renting our condo unit to guests. Do I need to change the passcode after the booking or can i just give temporary passwords to my guests without changing the passcode itself?
    What's the difference between the Bluetooth version (price 2k+) and the wifi version (3k+)?

    • @JerroldEllo
      @JerroldEllo  2 года назад +4

      Just create a temporary passcode. You can set it to expire at a certain date and time. The good thing is you can do it in the smart life / Tuya app without even going to your condo if you’re able to connect the lock to your wifi network

    • @mariemendoza2467
      @mariemendoza2467 2 года назад

      @@JerroldEllo Hi sir, is it still possible to create a temporary passcode or get a notification from the app if the smart lock is not connected to the wifi?

    • @JerroldEllo
      @JerroldEllo  2 года назад

      @@mariemendoza2467 nope, it’s only possible with the Bluetooth version of the lock

    • @JerroldEllo
      @JerroldEllo  2 года назад

      Not possible , you need to connect the door to your wifi network for the temp passcode to work

    • @ayoubmahmoud1
      @ayoubmahmoud1 Год назад

      @@JerroldEllo Hello sir, great video, does the lock come with evertyhing needed to be connected to the wifi or do i need to get a bridge or something? and i guess once the lock is connected i can set temporary passwords (for a fex days) even if i'm not connected to the sam wifi isn't ?