#3 CMDB with ITSM in ServiceNow | ServiceNow CMDB Training

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This is ServiceNow CMDB training. You might have heard about CMDB word many times while working in ServiceNow as an end user, developer or administrator. You must have learnt about CMDB in your ITSM and ITIL trainings.
If you have established process of Incident , problem or change in your organization however you do not have effective CMDB then these processes won’t work effectively.
So in this whole series of training you will learn about ServiceNow CMDB and its different features and capabilities.
In this video, you will learn about:
ITSM and CMDB in ServiceNow
How CMDB is used with ITSM Processes in ServiceNow
CMDB with Incident
CMDB with Change
CMDB with Problem
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[@am.1755]

Thanks!

[@PracticeSNow]

Awesome and useful tutorial! As always!

[@cacurazi]

Great tuto, thanks!

[@pratikshakhandelwal1511]

Dose service means the maps we create in service mapping?

[@sashafierce6707]

Hello can you please do lectures for Servicenow Business Analyst? Thank you

[@sanjaysanju5171]

nice but you shout a lot

[@kroovy85]

I like the shouting ... ABSOLUTELY :D

[@thomassankara2857]

Check your sound volume. That's what that is for.

[@oxfordcouncil6352]

are you IMPACTED?