As I mention in the video, I deliberately oversimplified the topic of VoIP call quality by focusing only on the number of network hops. Recently Mark N2MH shared a great comment: "Packet loss is an important metric because actual speech fragments are lost forever. In my experience, you can almost hold a conversation at 5% loss, 10% becomes a guessing game, and 15% is useless." One way to estimate the packet loss is to use the PING tool discussed in this video. It displays both latency and packet loss.
As I mention in the video, I deliberately oversimplified the topic of VoIP call quality by focusing only on the number of network hops. Recently Mark N2MH shared a great comment: "Packet loss is an important metric because actual speech fragments are lost forever. In my experience, you can almost hold a conversation at 5% loss, 10% becomes a guessing game, and 15% is useless." One way to estimate the packet loss is to use the PING tool discussed in this video. It displays both latency and packet loss.