Same old story. You're working as a manager at a fast food place and in walks an astronaut who wants to talk shop. I can't tell you how many times it happened to me.
The constant comparison of real actual life and death space mission work with the operation and profitability of a Mcdonalds is making me a lot angrier than I expected, thanks.
"Once on Gemini 12 we had to solve a problem that could have literally killed us." "Oh I know what you mean, once the drive-thru window transmitter broke, and a customer's drink was watered down!"
"Let me tell you, some days here at McDonald's can sure be difficult. Why, just last week, the ice cream machine was in defrost during the lunch rush!" "I know what you mean, that reminds me a lot of the Challenger."
NASA can learn from this video and so do many companies in the world. Heck, even your family, including kids, learn from this. Probably your 6 months old baby can learn from it. It not only covers your business operations, but tells you how to live your life as well. What a great educational video.
"One time the drink machine wasn't working, so I applied the four steps and decided it had to be fixed right away." "That reminds me of something similar. Do you know the Apollo 13 mission?"
“A space launch can be programmed for many variations. But there is no computer complex enough to store even a fraction of the possibilities that might arise at one of our restaurants.” McDonald’s 1 - Apollo Programme 0
Ah, yes, this is very well known. One of the first questions you'll be asked if you apply for a job at NASA is how well you've assembled a Big Mac. No Big Mac experience, no chance of NASA employment.
Can confirm, I was so close to becoming an astronaut but when they asked me the Big Mac question I told them I made plenty of Whoppers. They laughed in my face and threw my hopes and dreams into the trash...
You know, nowadays most people would just fire that lady who works well most of the time but gets flustered during rushes. Doesn't matter if she's amazing during slower periods, if they can't use her for the work of thee people for $7 an hour, they don't want her. Everyone should have a manager like this guy who knows the strengths of his employees and actually cares about keeping the good ones, putting them on tasks where they excell and thrive.
I really want it. I got this from a retired McDonald's GM with a bunch of other tapes, but they were pretty much all molded beyond salvage. There were 19 audio cassettes with one radio commercial on them each, so I'll have to post those here at some point.
With all of the drive through freakouts and fights that have been happening at fast food joints. Maybe they should look into bringing this kind of training video back. Because dealing with the public is all about problem solving skills.
That's a nice training video, However I've started working at McDonald's as a Crew Member since 2018 in the UK and I'm always get improved on French Fries and cooking chicken with different types of chicken like Nuggets and Selects. Most vats at most McDonald's stores is usually the Henny Penny open fryers.
Real Life: Saturn V spacecraft prepares to launch, countdown ends, Saturn V rocket launches into space. McDonald’s training video: Saturn V spacecraft prepares to launch, countdown ends, Gemini rocket launches into space...
Got it from someone that inherited a large collection of a former McDonald's GM. Unfortunately, most of the tapes were molded beyond salvage, but I should have another one or two that I can save and post.
@@ConsumerTimeCapsule oh that's so cool! If the old film is untouched, you should be able to go to a local cassette tape repair shop to fix it or covert it
@@charliebinder2599 From my experience watching alot of late 70s and early 80s material and videos, it seems both periods of time seemed to be the same in terms of video quality, narration and flow. As with all things there are always exceptions and differences, but that's just my personal experience.
Me working and caring about McDonald’s so called standards is a “C” Priority in the Indirect Effect as I don’t not care nor want to think about them til years later when I have a real job
I used grub on mcd's in 82 it was damn good after a nite of drinking and driving around hampton - the fries were fries and the burgers were effin good -
Traveling safely through OUTER GODDAMN SPACE to the moon and making it back without injury or death is apparently no more difficult than running a damn McDonalds. This video makes me angry.
District manager: 'Why did you just hire 30 new employees‽ I got a memo from Cathy.' Store manager: 'Oh, my bad; I'm seeing now that this note said three not 30. I will go ahead and cut everyone's hours to compensate.' Him: 'Fokay, but don't do it again.'
UFCP = Unique Floor Control Problem NASA: you work at McDonald’s McDonald’s manager nut: you eat our space food End of convo: We’ll we both lied to the public
You put Sandy in charge and walk off with Major Tom to some small broom closet. How can we be sure those “shockwaves” in the back don’t actually travel up to the front? You want the truth?? This managers office has a participation trophy plaque, his high school diploma and some sort of clean bathroom certificate and a Pink Floyd poster on his wall. This guy clearly went to the top.
Worker: 'I accidentally mopped the kitchen floor with cooking oil.' Shift leader: 'Listen, Bradley; we told you about this last time. You can't make these mistakes whenever there are NASA representatives here. Don't let it it happen again, or we'll have to send your home.' Bradley: 'Can I go on break?' Her:
Same old story. You're working as a manager at a fast food place and in walks an astronaut who wants to talk shop. I can't tell you how many times it happened to me.
😮😮😂😂😂😂😂
same
Happens all the time to me and I'm not in management where I work.
Back when they served cold fresh tang🛸
me too they always asking for this drink called tang 🤣
The constant comparison of real actual life and death space mission work with the operation and profitability of a Mcdonalds is making me a lot angrier than I expected, thanks.
"Once on Gemini 12 we had to solve a problem that could have literally killed us." "Oh I know what you mean, once the drive-thru window transmitter broke, and a customer's drink was watered down!"
It's not just a one time thing either... it's basically the theme of the entire video.
GiddeonFox 😂😂
It’s just a commercial, lighten up. Anybody that gets angry at a commercial should re-evaluate their life!!
@@rapman5363 It's a training video.
"Let me tell you, some days here at McDonald's can sure be difficult. Why, just last week, the ice cream machine was in defrost during the lunch rush!"
"I know what you mean, that reminds me a lot of the Challenger."
4 years later...
Bill is so intense. He is the Top gun of McDonald’s managers.
Legend has it he made 5 Big Macs in 60 seconds in his younger days.
NASA can learn from this video and so do many companies in the world. Heck, even your family, including kids, learn from this. Probably your 6 months old baby can learn from it. It not only covers your business operations, but tells you how to live your life as well. What a great educational video.
That's one small step for man and one giant leap for French fries
Planting McDonaldland Flag
I saw the word profitability and immediately thought of that Crystal Pepsi training video. "Increased sales and profits"
A CTC training video post reference on another CTC training video post. Brought a tear to my eye.
Consumer Time Capsule 😂
"One time the drink machine wasn't working, so I applied the four steps and decided it had to be fixed right away."
"That reminds me of something similar. Do you know the Apollo 13 mission?"
four criteria - 7:30
20:30 - Apolo 13
The drink machine on the Apollo 13 mission started going HAYWIRE, which immediately put us in a critical dilemma.....
The melodramatic analogy of space exploration and food service is actually a valid comparison to customer service in 1982 compared to that in 2021
Astronauts and fast food guys - they sure do have a lot in common. That's why these guys really hit it off.
Imagine comparing making fast food to space travel.
According to this video, they're practically the same thing.
I can imagine the audacity of such a comparison, but no longer have to imagine the comparison because the video at hand is such a comparison.
Space travel vs McBurgler meal. What’s the difference?
Coke was one helluva drug
they are both fast businesses
“A space launch can be programmed for many variations. But there is no computer complex enough to store even a fraction of the possibilities that might arise at one of our restaurants.”
McDonald’s 1 - Apollo Programme 0
Keep That Shuttle in Orbit Astronaut! Our Corporate Share Holders are relying on you.
Omg!! There’s workbooks that go along with this video?!! I want one!!
I cooked breakfast my senior year and wore that same uniform. ‘79
Very nice.
Now you’re just bragging. Stop bragging on here!
I'm not gonna lie. I didn't stop the tape and complete the exercise
Shame on you! 😂There will be a makeup test next week. Be there.
I didn’t stop the tape either.
😂
‘Mayor McCheese, we have a problem…’
5:31 and still the ice cream machine broke
I like to think it took multiple takes for Lovell to make it through the intro with a straight face.
So you think he had a performance discrepancy?
Thank you for uploading this. Might be my favorite training video on here.
Sodium
Ah, yes, this is very well known.
One of the first questions you'll be asked if you apply for a job at NASA is how well you've assembled a Big Mac. No Big Mac experience, no chance of NASA employment.
Can confirm, I was so close to becoming an astronaut but when they asked me the Big Mac question I told them I made plenty of Whoppers. They laughed in my face and threw my hopes and dreams into the trash...
..
@@stahlseuche 🤣😂
All jokes aside, I miss the days when culture wasn’t a meme baked inside another meme.
Woooah man.... total memeception
This video is the solution to all of lifes problems
That's an indisputable fact.
Yep, just apply your _4-Criteria_ and _Degrees of Effect_ principles, and you're good to go! 😜
NASA uses the same training video with Mcdonalds as example
Delicious value and inspirational message: affirmative.
Something we can all salute to.
..
Ah yes, when I think of McDonald's I think of NASA sending a rocket to the moon
I looked up lovell .. still alive 95 wow keep going old man
He doesn't actually eat at McDonald's
McDonalds managers should apply to NASA
No. NASA engineers should apply to work at McDonald’s.
Sending a rocket to the moon and managing a fast food joint.
“These are literally the same thing.”
It's the method of management that is the same.
@@DarthVader1977the only thing McDonald’s is managing is making people fat.
Back when profitability wasn't almost a dirty word. The uniforms are nuts (that vest)!
Well, in sales training, they still use it all the time. This wasn't exactly designed to be a customer-facing videotape.
I’m now trained as a McDonald’s manager. Where do I apply
At your local McDonald's. Your starting pay will be $9/hr. No negotiations.
The first thing McDonalds manger must do every moring. Make sure the ice cream machine is broken
You know, nowadays most people would just fire that lady who works well most of the time but gets flustered during rushes. Doesn't matter if she's amazing during slower periods, if they can't use her for the work of thee people for $7 an hour, they don't want her. Everyone should have a manager like this guy who knows the strengths of his employees and actually cares about keeping the good ones, putting them on tasks where they excell and thrive.
employee: hi, can I help you please?
customer: haha, no thanks, I just like to stand here
So running a McDonald's is the same as running a NASA space mission? Is that what they're trying to tell us?
It doesn't take "Rocket Science" to work at McDonald's.
Just a dedicated team of NASA engineers to troubleshoot McDonald’s malfunctioning milkshake machines! 😂😂😂😅😅😅
"Reputation for quality food" 🤣🤣🤣🤣
lol back when you had no way of researching any of that so you pretty much believed it
The employees at McDonald’s in 2023 need to watch this video. They could learn a lot from it.
How big do you think the check was that McDonalds wrote to the astronaut? I mean, he doesn't give a shit about McDonald's, he did this for money.
It took a bit to get here: 20:50 - I love how they play funky music during the space scenes.
The music in this training video is very good
You got that right. Mickey D's has got those deep pockets.
ahh, back when their burgers were made OF 100percent beef and not just made WITH 100percent beef
Such a well put comment.
That said, I think McDonald's is the best it's been in a very long time right now.... and the QPC is the best it's ever been.
I mean they have to list all the ingredients by law and it's still all beef, it's just not particularly good beef. Cows have a lot of cheap parts.
Their ketchup is really good, though.
I don’t get this one, pls explain 😁
Too bad I don't have the workbook here to follow along.
I really want it. I got this from a retired McDonald's GM with a bunch of other tapes, but they were pretty much all molded beyond salvage. There were 19 audio cassettes with one radio commercial on them each, so I'll have to post those here at some point.
@@ConsumerTimeCapsule now that's something I'd love to see. It sucks those tapes were damaged though!
My local McDonald's employees should watch this. They don't seem to appreciate how vitally important their work is.
So glad for James Lovell and NASA's Jiminy Program!
🤣!!!!
With all of the drive through freakouts and fights that have been happening at fast food joints. Maybe they should look into bringing this kind of training video back. Because dealing with the public is all about problem solving skills.
Why would they? They’re part of the same groups that want global chaos for stakeholder capitalism, or communism, to be introduced.
This is GOLD!!!
Golden McNuggets
"You know, brain surgery is a lot like running a mcdonalds Bill"
This training is entertaining.
Lovell has a real presence on camera; very believable.
This was his big break he had only been a lowly astronaut couldnt even tell you how many all-beef patties
That's a nice training video, However I've started working at McDonald's as a Crew Member since 2018 in the UK and I'm always get improved on French Fries and cooking chicken with different types of chicken like Nuggets and Selects. Most vats at most McDonald's stores is usually the Henny Penny open fryers.
English teachers around the world are silently weeping...
@DarthVader1977 that was blistering.
I’ve never heard of Jim Lovell until this video.
He was in Tommy Dorsey’s band after Sinatra left and was with The Kinks for a very short time. Now he’s here.
Houston we have a problem, Big Mac combos are $20.
This narrator has definitely narrated an aspirin commercial or two
"Ground control to Major Tom, Would you like fries with that?"
Lap-scalding coffee spills are not an option!
They were in 1982! Haha.
Like employee training vhs tapes? Check these out:
McDonald's: Doing Whatever It Takes! (1992) - ruclips.net/video/grCw1DcayuE/видео.html
Crystal Pepsi Product Launch (1992) - ruclips.net/video/JJYsS82khTc/видео.html
Mervyn's: Visual Merchandising (Christmas 1989) - ruclips.net/video/bTHLGGzJWQM/видео.html
Pabst Blue Ribbon: Liquid Intelligence (2003) - ruclips.net/video/hHjSSDoOVqU/видео.html
I think that the manager at my McDonald’s should watch this if they even were trained at all!
Real Life: Saturn V spacecraft prepares to launch, countdown ends, Saturn V rocket launches into space.
McDonald’s training video: Saturn V spacecraft prepares to launch, countdown ends, Gemini rocket launches into space...
So running a McDonalds is rocket science.
Ofcourse. In your modern McDonald's your average free range manager can be found on his swivel chair in the back office goofing off on the Internet.
How hot is the grill?
Well about as hot as the Saturn 5 rocket exhaust.
Fantastic! 😉
Lol this is awesome! How on earth did you find this?! 😂 I was born in Dec 1983 and I can still understand and relate to this video lol
Got it from someone that inherited a large collection of a former McDonald's GM. Unfortunately, most of the tapes were molded beyond salvage, but I should have another one or two that I can save and post.
@@ConsumerTimeCapsule oh that's so cool! If the old film is untouched, you should be able to go to a local cassette tape repair shop to fix it or covert it
@@ConsumerTimeCapsule this can't be from 1982, its gotta be from the 1970s,?
@@charliebinder2599
From my experience watching alot of late 70s and early 80s material and videos, it seems both periods of time seemed to be the same in terms of video quality, narration and flow.
As with all things there are always exceptions and differences, but that's just my personal experience.
Me working and caring about McDonald’s so called standards is a “C” Priority in the Indirect Effect as I don’t not care nor want to think about them til years later when I have a real job
Wow The Early 1980s Was The Darkest Year's
We need Rifftrax to watch these
Loved getting baked and watching g these 😂
Shift leader: 'Hey Jim, you may be a big shot on Skylab, but whenever we're behind the counter,I'm the boss.'
Astronaut:
Customer: 'This apple pie is scalding hot!'
Manager: 'Yeah, that would be about normal.'
Him:
why is the ice cream machine still broken then
I used grub on mcd's in 82 it was damn good after a nite of drinking and driving around hampton - the fries were fries and the burgers were effin good -
Quite an endorsement... "it's good for drinking and driving"
Yes, the fries were fries. Now they’re just...fries.
@@OrderByDesign777 They were cooked in real Beef Tallow back in the 80s. They tasted better as a result.
Back when fries were fries, and women were glad of it.
Customer: 'One of your employees just escaped."
Jim: 'I don't usually work here.'
Her:
Apparently pulling together to maintain McDonald’s milkshake machines is considered a “C” priority 😂
Customer: 'Excuse me, there is a Mars Bar in the men's urinal.'
Him: 'Thanks for letting us know.'
Everyone:
Jim, we don't normally allow astronauts in the back rooms, but we'll go ahead and make an exception for you today since we're taping a training video.
Traveling safely through OUTER GODDAMN SPACE to the moon and making it back without injury or death is apparently no more difficult than running a damn McDonalds. This video makes me angry.
New employee: 'Sometimes I just stop the tape, then leave.'
Employee: 'I just watered the plants.'
Manager: 'Those are fake plants!'
Her:
Do you want fries with that?
It's weird how when Jim talks about Gemini they show footage from Apollo. It's extremely obvious
Weird where Jim talks about food then tries to pass off McDonalds as if it were food
New employees are a "problem" very welcoming
That's astounding. 26:23
They're so alike!
I’m hear because of the old
Carvery video, and so are you
Came here for Jim Lovell. Stayed here for Jim Lovell. Now I'm hungry. Time for a......pizza.
Make the trainees fix the bathroom.
..
Then it would NEVER get fixed! LOL
Cook: 'I need to pee.'
Manager: 'We are in third lunch and you wanna bail-out‽'
Him: 'Big yikes!'
Manager: 🤔
Trainee on day two: 'I quit; Burger King just made me a better offer-pay wise.'
Him: 'Wait, immediately‽'
Her: 'Yes, right now.'
Him:
"you know in the original Apollo missions"...
Skips ahead 10 seconds
I am sure this manager is living in a basement in his moms house still
District manager: 'Why did you just hire 30 new employees‽ I got a memo from Cathy.'
Store manager: 'Oh, my bad; I'm seeing now that this note said three not 30. I will go ahead and cut everyone's hours to compensate.'
Him: 'Fokay, but don't do it again.'
UFCP = Unique Floor Control Problem
NASA: you work at McDonald’s
McDonald’s manager nut: you eat our space food
End of convo: We’ll we both lied to the public
Ha! They keep repeating “cleanliness” staff touches food with bare hands 😂
You put Sandy in charge and walk off with Major Tom to some small broom closet. How can we be sure those “shockwaves” in the back don’t actually travel up to the front? You want the truth?? This managers office has a participation trophy plaque, his high school diploma and some sort of clean bathroom certificate and a Pink Floyd poster on his wall. This guy clearly went to the top.
Völlig losgelöscht…
haha are we in the twighlight zone here?to team Nasa and Mcdonalds is crazy haha
Big baller gotta flex the Cadillac. 💵💵💵💵💵😂
Worker: 'I accidentally mopped the kitchen floor with cooking oil.'
Shift leader: 'Listen, Bradley; we told you about this last time. You can't make these mistakes whenever there are NASA representatives here. Don't let it it happen again, or we'll have to send your home.'
Bradley: 'Can I go on break?'
Her:
Gee if only the managers these days were as committed as the ones in this video
Manager looks like a young Michael Palin lol
Me: 'Sometimes I burn the fries.'
Manager: 😡
80's corporate training videos seem slightly less evil