VA Practice Task: Customer Service Emails

It's practice task time! This week, you're a VA working for an online clothing company, and they have an angry customer who received the wrong order.
And guess what? It's your job to make them happy again!
This is a perfect video for aspiring VAs or anyone who wants to improve their customer service skills. Learn how to DE-ESCALATE the situation, OFFER SOLUTIONS, and turn a negative experience into a POSITIVE one!
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❇️ www.erinbooth.com for details!

[@NaorSolomon]

Hey Erin,
I’m a 13-year-old boy who just moved to Israel. I’ve been looking for a way to make money for a long time now, and I recently stumbled across becoming a virtual assistant. I’m very passionate about it, and I’ve spent a lot of time watching your videos, taking notes, and learning. However, my mom thinks it’s unrealistic for me at my age to make money this way. I wanted to ask you what you think. I’ve also been saving up money by doing chores and babysitting to buy a course. You are a big role model to me.
Thank you.

[@rachaeleagling220]

Oh my goodness Erin! This is right on time for me, I’ve just landed a big customer service contract! Perfect training and perfect advice as always x

[@ErinBooth]

Congratulations!!

[@mubashirgfx]

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