Hey, I just sent messages to Nimc both on FB and X informing them of the otp issues on the Mobile ID App. Do well to add your voices to mine, so it could be resolved asap. Thanks.
@@sand_10 send a message detailing the issue to their customer care address (customercare@nimc.gov.ng) You can also send them a message on the app by tapping the three lines on the top left corner. Thereafter, tap help, input your name, email, message and send.
@@paulneedam5307 1. You can check if your NIN is genuine by dialing *346# with the line you used in registering the NIN. Do that first and see. 2. When you're done checking the NIN by dialing the code above and it brings out your NIN, write it down. Then redial *346*2*yourNIN#. Write the User ID and OTP down and use immediately. It could be that the previous OTP you generated has expired. It usually expires in 10mins.
You skipped where to login and enter otp The NIN what ever has become so wicked that even the valid otp do not login in successfully. I have downloaded my id, lost my phone and cannot find it again, I tried going to print my id after downloading the app yet the app is acting like the present government.
@@JonathanNicholas-c4r I don't understand. Validation is instant. Once you type in your RRR in the box provided for validation, it takes you straight to where you can then download the slip.
Once i open the app, network will disappear from my phone. it eill take more than 10mins loading and at end it would say NO CONNECTION, PLEASE TRY AGAIN... 😢
ALERT Please, if you were experiencing difficulty with the app due to downtime, you can check back now. Or alternatively make use of their website @ myportal.nimc.gov.ng/ Thanks.
@@abdullahimuazu7966 are you sure you followed the process outlined? I think what you did is the virtual card. Follow the process in the video to get the premium slip.
@@edjekotachristian120 no I went to show my Id and it show the front of the ID instead that is what I want to confirm before I print the premium nin slip
@@paulneedam5307 1. You can check if your NIN is genuine by dialing *346# with the line you used in registering the NIN. Do that first and see. 2. When you're done checking the NIN by dialing the code above and it brings out your NIN, write it down. Then redial *346*2*yourNIN#. Write the User ID and OTP down and use immediately. It could be that the previous OTP you generated has expired. It usually expires in 10mins.
@@edjekotachristian120 Okay I downloaded a PDF one but mine 3.7MB but what I actually need is 5MB for ID verification? Please how can I increase the resolution Thanks
Good day everyone. Please let's send our complaints concerning the otp issue enmass to Nimc customer desk at customercare@nimc.gov.ng Also, include your Tracking ID/NIN in the message. Via email.
Don't bother yourself with the otp sent by sms. Just dial the code I mentioned in the video. That code will generate your User ID and OTP. It cost N20.
Thank you, you are an intelligent person.
Why is mine showing me, Error! User ID or Otp Incorrect?
Yes same with mine , since today
Same here....since last week
@creedolaneven as attodsy, same thing d8634
@@creedoland8634 same thing it's telling me
@@ancientmantle go to the nearest NIN center and get your PLASTIC card chart and will tell you who will do it and welbill it for you
Hey, I just sent messages to Nimc both on FB and X informing them of the otp issues on the Mobile ID App. Do well to add your voices to mine, so it could be resolved asap.
Thanks.
Please I'm having same issues. How can I add my voice to yours please
@@sand_10 send a message detailing the issue to their customer care address (customercare@nimc.gov.ng)
You can also send them a message on the app by tapping the three lines on the top left corner. Thereafter, tap help, input your name, email, message and send.
My own is showing User ID or OTP incorrect
@@Alfayouself it's a general issue.
@@edjekotachristian120 How can we solve this can you make video about it pls
So how do you now receive the plastic? Will they waybill it to your current address?
If i want to print after imputing user id and otp its saying user id or otp error
@@moviemaxed yeah. The app has been giving issues for a while now. Please send Nimc a message on X.
Broooo.... So i downloaded the wrong app....
NIMC Personal ID is what i have been struggling with sunce last week
@@unyimeikpeida4577 did this one work? I'm asking because it has been having issues lately.
Same here
Why is my own asking for user ID and OTP before I can print NIN slip....even when I input it it's showing user not found
@@umukoroemmanuel9587 did you follow all the steps from beginning? As in inputting your NIN at the beginning stages of accessing the app.
Even me too
And I input my NIN at the beginning of the app.
@@paulneedam5307
1. You can check if your NIN is genuine by dialing *346# with the line you used in registering the NIN. Do that first and see.
2. When you're done checking the NIN by dialing the code above and it brings out your NIN, write it down. Then redial *346*2*yourNIN#. Write the User ID and OTP down and use immediately. It could be that the previous OTP you generated has expired. It usually expires in 10mins.
I have done that and is still showing the same thing.
@@paulneedam5307same here...I used*346*2*nin# many times... still not doing
You skipped where to login and enter otp
The NIN what ever has become so wicked that even the valid otp do not login in successfully. I have downloaded my id, lost my phone and cannot find it again, I tried going to print my id after downloading the app yet the app is acting like the present government.
I made a payment for my NIN premium slip for the past 2 weeks and it still validating 😢 please any help?
@@JonathanNicholas-c4r I don't understand. Validation is instant. Once you type in your RRR in the box provided for validation, it takes you straight to where you can then download the slip.
@@edjekotachristian120 yes but mine didn't work like that it has been loading since then
Otp is the issue with mine. After inputting my NIN
@@theophiluselogie3760 the otp is not working for now. I have tried to reach out to Nimc but they are yet to give a tangible reply.
@@edjekotachristian120 yeah I'm trying it now but it keeps saying error userid or otp is that the same showing on yours
Same here
Once i open the app, network will disappear from my phone. it eill take more than 10mins loading and at end it would say NO CONNECTION, PLEASE TRY AGAIN... 😢
@@Christian_nkwachi that means the app na winch oo😂😂
Sorry bro, the app has been misbehaving for long now.
Thank You for sharing. Please the OTP isn’t coming in. how to We go about this?
@@ngokaestheramarachi1905 for now, the otp tech on nimc has issues. It's affecting everyone currently.
After i press print nin slip
It shows I have error with my otp
Before the otp enter sef na war
So were you able to do it?
What about those in Diaspora, that can't get their Nigerian phone number? Can email be used instead?
@@DelightTV-16 no sir, only phone number.
ALERT
Please, if you were experiencing difficulty with the app due to downtime, you can check back now.
Or alternatively make use of their website @ myportal.nimc.gov.ng/
Thanks.
My own is showing User ID or OTP incorrect
Mine is not accepting the user ID and OTP, please how i solve this?
@@eseosesig9797 very sorry. Nimc site and app is currently having issues.
@@edjekotachristian120 okay thanks for your help
Please why is the app no more working cause is not working oun my phone
Try updating it on your app store
Or
Uninstall and redownload from your app store
Mine is not working, after inputting my Nin, it is not taking me to the next step. It is saying service time out.
Same here
Same man
Mine is only showing the front of the ID card why is the back not showing
@@abdullahimuazu7966 are you sure you followed the process outlined?
I think what you did is the virtual card.
Follow the process in the video to get the premium slip.
@@edjekotachristian120 no I went to show my Id and it show the front of the ID instead that is what I want to confirm before I print the premium nin slip
Mine is saying user not found, what could be the problem.
@@paulneedam5307
1. You can check if your NIN is genuine by dialing *346# with the line you used in registering the NIN. Do that first and see.
2. When you're done checking the NIN by dialing the code above and it brings out your NIN, write it down. Then redial *346*2*yourNIN#. Write the User ID and OTP down and use immediately. It could be that the previous OTP you generated has expired. It usually expires in 10mins.
I try this method still the same, it was the same user ID and OTP they generate for again
@@isaiahjames4113 uninstall and install the app again to start afresh.
@edjekotachristian120 I have the same issue
I have the same issue it's saying error ! That's the user ID or otp is incorrect
Why doesn't it come with bar code
@@QuantumDoze it does. The square box at the top right corner of your ID is what carries the barcode
@@edjekotachristian120 Okay I downloaded a PDF one but mine 3.7MB but what I actually need is 5MB for ID verification? Please how can I increase the resolution
Thanks
Why is my own say user ID or otp incorrect
@@nzekwesomadina1891 so sorry. Everyone is experiencing same issue at the moment. The fault is from nimc themselves.
But the app is not working right now.
@@ifechukwuonyekachi2505 yeah. They have issues
Good day everyone. Please let's send our complaints concerning the otp issue enmass to Nimc customer desk at customercare@nimc.gov.ng
Also, include your Tracking ID/NIN in the message.
Via email.
I'm facing the same issue here over weeks and l have messaged the NIMC Customer email you provided but i'm yet to hear back from them.
@@JerryMan-sz5un so sorry for the difficulty with your application. it's unfortunate that the Nigerian system is dysfunctional.
Bro I paid, I’ve been trying to validate since yesterday but it isn’t working
@@osadolorosaigbovo5771 keep trying. The issue will be from their end.
@@edjekotachristian120 Hmmmm mine since last month I made payment to validate it's problem
@@abdullahiibrahim8657 very sorry. Nimc site and app is currently having issues.
Mine is writing network request failed
@@happinessebiojo30 at what point is it saying that?
If I put my NIN number it will just load small and say network request failed
@@edjekotachristian120please what can I do, I have uninstalled and reinstalled but the problem persistence
@@happinessebiojo30 then it will be network and app issue.
Try again later (especially late at night)
Not working
@@nowyouknow2249 what exactly is not working?
@@edjekotachristian120
Network request failed
@@nowyouknow2249 at what point is it saying that?
@@edjekotachristian120
Print nin slip
Good day everyone. Please let's send our complaints concerning the otp issue enmass to Nimc customer desk at customercare@nimc.gov.ng
Via email.
You talk too much
Mine is not receiving otp code
What about virtual Id ? Can't I be using it for online registration?
What about virtual Id ? Can't I be using it for online registration?
Don't bother yourself with the otp sent by sms. Just dial the code I mentioned in the video. That code will generate your User ID and OTP. It cost N20.
@@360MediaHux I don't think so
Hello, that good vedio