The History of Four Seasons Culture • Isadore Sharp • Founder and Chairman

“There was no vision, there was no grand dream,” says Issy, reflecting on the nearly 50 years since the first #FourSeasons - a modest motor hotel - opened in downtown Toronto. “But there has always been a consistent thread, and it propels us forward today, as we continue to grow globally, and that’s service.”
It may seem obvious that in the hotel business, service is a primary objective, but it is how that service is delivered that sets Four Seasons apart. “One way to characterize Four Seasons service would be to call it an exchange of mutual respect performed with an attitude of kindness.”
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