Nice and explanatory video. The audio is quite distorted - you might want to re-upload a version where the voice quality is better (not clipping due to being turned too high in the editing process)
Hi there, Thanks for getting reaching out. I recommend that you contact your own Health Care Professional to get guidance and help. Alternatively you can also contact your local Novo Nordisk office. The contact details can be found here: www.novonordisk.com/contact-us/find-local-information.html. If you don't feel well, you should always contact your own doctor immediately. Take care & all the best, Bo, Novo Nordisk
No you're not allowed to freeze it at all just put it in the refrigerator door when not used yet and you can store in room temperature if it's not too hot @@tanjunson6812
Hi there, thank you for reaching out. Please be aware that we are not able to give any medical advice on social media due to global privacy and legal regulations. We recommend seeing your Health Care Professional for guidance and help. Take care & all the best, Asif, Novo Nordisk
Dear, we are very sorry that you are experiencing issues with the pen. Your well-being is our top priority, and we take reports of side effects very seriously. To help us better understand and address the issue you're facing with one of our products, we kindly ask you to report the details on our side effect reporting page: www.novonordisk.com/patients/report-a-side-effect.html Your report is important to us, and we assure you that your personal data will be handled in accordance with applicable regulations and entered into our global safety database. This process is crucial for capturing patient experiences and enhancing the safety of our products. Please note, If you are feeling unwell, please contact your healthcare provider immediately. Best Regards, Vamsi, Novo Nordisk.
Dear, we are very sorry that you are experiencing issues with the pen. Your well-being is our top priority, and we take reports of side effects very seriously. To help us better understand and address the issue you're facing with one of our products, we kindly ask you to report the details on our side effect reporting page: www.novonordisk.com/patients/report-a-side-effect.html Your report is important to us, and we assure you that your personal data will be handled in accordance with applicable regulations and entered into our global safety database. This process is crucial for capturing patient experiences and enhancing the safety of our products. Please note, If you are feeling unwell, please contact your healthcare provider immediately. Best Regards, Vamsi, Novo Nordisk.
Dear, we are very sorry that you are experiencing issues with the pen. Your well-being is our top priority, and we take reports of side effects very seriously. To help us better understand and address the issue you're facing with one of our products, we kindly ask you to report the details on our side effect reporting page: www.novonordisk.com/patients/report-a-side-effect.html Your report is important to us, and we assure you that your personal data will be handled in accordance with applicable regulations and entered into our global safety database. This process is crucial for capturing patient experiences and enhancing the safety of our products. Please note, If you are feeling unwell, please contact your healthcare provider immediately. Best Regards, Vamsi, Novo Nordisk.
Dear, we are writing again to follow up on your above complaint. Your well-being is our top priority, and we take reports of side effects and product complaints very seriously. To help us better understand and address the issue you're facing with one of our products, we kindly once again ask you to report the details if you haven’t done so already on our side effect reporting page: www.novonordisk.com/patients/report-a-side-effect.html Your report is important to us, and we assure you that your personal data will be handled in accordance with applicable regulations and entered into our global safety database. This process is crucial for capturing patient experiences and enhancing the safety of our products. Please note, if you are feeling unwell, please contact your healthcare provider immediately. Best Regards, Vamsi, Novo Nordisk.
Hi, Thank you for reaching out to us. I am sorry to hear that you are experiencing some issues with one of our products. To ensure that we can address your concerns and improve our products, I need to report this internally and to the local health authorities. To create a safety report, we require your contact details. Could you please provide your contact number, email address and country of residence? This will help me to connect you with the relevant colleagues who can assist you further. Your are welcome to direct message me with these details. Please be assured that your personal data will be handled as per applicable regulations and will be entered into our database. This process helps us to capture patients' experiences and improve the safety of our products. If you don't feel well, you should always contact your own doctor immediately. I look forward to hearing from you soon. All the best, Scott, Novo Nordisk
Hi, thanks for getting in touch. Due to global privacy and legal regulations, we are not allowed to discuss our products on social media. For questions about our products, please reach out to your local Novo Nordisk office here: www.novonordisk.com/contact-us/find-local-information.html Take care & all the best, Vamsi, Novo Nordisk
Nice and explanatory video. The audio is quite distorted - you might want to re-upload a version where the voice quality is better (not clipping due to being turned too high in the editing process)
Much needed video from official company 👍🏻
Veri helpful videos ..So , thank you!
Thank s for your help.
Thanks for demo
Excellent
Good. Thanks a lot.
Thanks alot❤
How is the stroge? In freezer or not?
Hi there,
Thanks for getting reaching out. I recommend that you contact your own Health Care Professional to get guidance and help.
Alternatively you can also contact your local Novo Nordisk office. The contact details can be found here: www.novonordisk.com/contact-us/find-local-information.html.
If you don't feel well, you should always contact your own doctor immediately.
Take care & all the best,
Bo, Novo Nordisk
Totally new insulin is keep in freeze while after the first time use the insulin can be keep in normal temperature if I am not wrong.
No you're not allowed to freeze it at all just put it in the refrigerator door when not used yet and you can store in room temperature if it's not too hot @@tanjunson6812
Is this pen used for baby’s?
Hi there, thank you for reaching out.
Please be aware that we are not able to give any medical advice on social media due to global privacy and legal regulations. We recommend seeing your Health Care Professional for guidance and help.
Take care & all the best,
Asif, Novo Nordisk
@@novonordiskthanks
Why dont you provide 1-2 needles within the kit? Its a total disgrace if you ask me
Thank you for your feedback. I will be sure and share this with my colleagues working with our devices and needlces. All the best, Scott
This is very bad practice
In my pen leaking a drop of insulin from needle before and after dose
Dear, we are very sorry that you are experiencing issues with the pen. Your well-being is our top priority, and we take reports of side effects very seriously. To help us better understand and address the issue you're facing with one of our products, we kindly ask you to report the details on our side effect reporting page: www.novonordisk.com/patients/report-a-side-effect.html
Your report is important to us, and we assure you that your personal data will be handled in accordance with applicable regulations and entered into our global safety database. This process is crucial for capturing patient experiences and enhancing the safety of our products. Please note, If you are feeling unwell, please contact your healthcare provider immediately.
Best Regards, Vamsi, Novo Nordisk.
how to fix that trigger?? It is not working properly
Yes mine too please
Dear, we are very sorry that you are experiencing issues with the pen. Your well-being is our top priority, and we take reports of side effects very seriously. To help us better understand and address the issue you're facing with one of our products, we kindly ask you to report the details on our side effect reporting page: www.novonordisk.com/patients/report-a-side-effect.html
Your report is important to us, and we assure you that your personal data will be handled in accordance with applicable regulations and entered into our global safety database. This process is crucial for capturing patient experiences and enhancing the safety of our products. Please note, If you are feeling unwell, please contact your healthcare provider immediately.
Best Regards, Vamsi, Novo Nordisk.
Dear, we are very sorry that you are experiencing issues with the pen. Your well-being is our top priority, and we take reports of side effects very seriously. To help us better understand and address the issue you're facing with one of our products, we kindly ask you to report the details on our side effect reporting page: www.novonordisk.com/patients/report-a-side-effect.html
Your report is important to us, and we assure you that your personal data will be handled in accordance with applicable regulations and entered into our global safety database. This process is crucial for capturing patient experiences and enhancing the safety of our products. Please note, If you are feeling unwell, please contact your healthcare provider immediately.
Best Regards, Vamsi, Novo Nordisk.
Dear, we are writing again to follow up on your above complaint. Your well-being is our top priority, and we take reports of side effects and product complaints very seriously. To help us better understand and address the issue you're facing with one of our products, we kindly once again ask you to report the details if you haven’t done so already on our side effect reporting page: www.novonordisk.com/patients/report-a-side-effect.html Your report is important to us, and we assure you that your personal data will be handled in accordance with applicable regulations and entered into our global safety database. This process is crucial for capturing patient experiences and enhancing the safety of our products. Please note, if you are feeling unwell, please contact your healthcare provider immediately.
Best Regards,
Vamsi, Novo Nordisk.
❤
My pen is not twisting
Hi,
Thank you for reaching out to us. I am sorry to hear that you are experiencing some issues with one of our products. To ensure that we can address your concerns and improve our products, I need to report this internally and to the local health authorities.
To create a safety report, we require your contact details. Could you please provide your contact number, email address and country of residence? This will help me to connect you with the relevant colleagues who can assist you further. Your are welcome to direct message me with these details.
Please be assured that your personal data will be handled as per applicable regulations and will be entered into our database. This process helps us to capture patients' experiences and improve the safety of our products.
If you don't feel well, you should always contact your own doctor immediately. I look forward to hearing from you soon.
All the best, Scott, Novo Nordisk
this new insulin is not as good as the one from before, it used to have 5 pens, which is more comfortable to use.
Hi, thanks for getting in touch.
Due to global privacy and legal regulations, we are not allowed to discuss our products on social media. For questions about our products, please reach out to your local Novo Nordisk office here: www.novonordisk.com/contact-us/find-local-information.html
Take care & all the best,
Vamsi, Novo Nordisk
Existe en español
Hi Orlando. Is it the video you are looking for in Spanish? All the best, Scott