Super helpful video. I have two questions: What will happen when 2 moderators timeout the same person? Is it 300 seconds timeout or 600 seconds? And the other question is can we unban person banned a long time ago and how if it's possible? Thank you!
If multiple mods timeout someone it does not stack, they just get the one 300 second timeout. The only way to unban someone later is for the streamer to go into their channel settings later and remove them. Mods cannot.
Hi Doug.. great video. I have a basic question. How can i get the questions from the live chat to the youtube live video stream? Do we need a special tool
You can highlight individual chat messages on screen if you use certain live streaming services or software. most of the web based streaming services do it, like StreamYard, Restream Studio, Melon, Be.Live, etc. along with the software Ecamm Live on a Mac.
First time here, great video and advice. Suggestion for you. Im kinda a new streamer, still learning my way. Recently I was looking for bot to add to the chat and the only videos on this was no English speaking. I got the Nightbot added but unsure if its gonna work properly, streaming tomorrow morning so will soon see. But yeah, subbed, liked and looking forward to your next one. Cheers from Ireland :)
Welcome! Nightbot has been on my video idea list for a LONG time. I really need to dive in and see what it currently offers. I did use it a few years back for a couple of features.
Thank you sir very helpful. I just had my first mod lesson. Wish I seen you earlier. I enjoy your classes.Some times it feels like a wolf pack with to many mods on channels. Kind of a turn off for some of us.
When having Moderators, do channel owners have a moderator hierarchy? Such as Doug being the Main moderator and then then others back you up? Picking up things that you may have missed while addressing another issue? (I may have asked this too soon as I am watching your Live Moderator Video where you are getting into that.......)
In terms of RUclips's mechanics no - there is only the Streamer, then Mods then everyone else (regular viewers, Members, etc.) How defined those roles are depends on the individual streamer - some will keep all mods equal, whilst others might have a mod "leader" so other mods can have a go-to person mid stream if any issues arise. The bigger the streams get, the more necessary the latter becomes.
Thank you... I’ve a question, on youtube channel, the owner can add more than one comment moderator right, did the owner know which comment moderators remove the comment on their youtube channel?🌷
Great question! In a live stream situation, you can see within the chat window that a comment was removed, by whom and also the ability to click on it to read the removed comment. For a video comments section, you don't get any of that.
Nice question - I have a video covering this in my queue to make. The most basic way is to copy/paste the link from a pre-made list - possibly stored in a Google Sheet/Doc where it could be shared with other mods as well. Then there are some automations you can do which I'll be covering in my upcoming video. These relate to various types of hot keys, buttons and even voice commands!
Thus far, it's all completely free of charge. A few have provided some merch or one-on-one time as a thank you for my efforts. Over all, it does get me direct contact with the streamers for advice, questions, etc.
Doug Hewson YT shoutouts, promotions, coaching, any help from a pro is worth more in the long run. I know you do an awesome job modding for Nimmin Live
great question - a stand-alone video, no. I may have mentioned it in another video, but I don’t recall. What specific questions do you have around that?
Thank you for the prompt reply. I’d just like to know how to put a link in a live chat. For instance, someone may ask how to find a certain video that the Podcaster has on their channel. I’d like to be able to pop the link into the chat. I have no clue even where to start. Any advice would be very helpful.😀
@@theastewart6721 no problem! Quite simply so long as you have moderator status you simply copy and paste the URL into the chat. A fully fledged URL (with the at the start) should automatically turn into a clickable link. One channel I mod for provides a spreadsheet of links/URLs to things they regularly promote. You can also find the page in your browser and copy the URL from the address/search bar at the top of your browser, then paste into the chat.
So you leave the chat to do this? By the way I should have said that I’m using my iPad when watching my videos. It’s much more convenient than my laptop which is what I use for work. Many thanks for your kind assistance. Even if I never get it right I look forward to watching your channel!😊
@@theastewart6721 super iPad moderation tip for you - use Safari instead of the app. Then it’s like being on desktop - you can easily @ other people in the chat. If you need to grab a link from another web page you can open additional tabs in Safari and jump between them and you will still hear the stream while your copying the link. Then you can jump back to paste into the chat.
i have become a mod and im not going to lie it was a surprise to me all of a sudden i had a wrench next to my name i asked what was up and if it was an mistake and they said no, and that they had forgot to contact me to ask if i would mind because i seemed trust worthy and they said they thought i would do a good job by how i interact with the others in the chat ! i want to try and do it and do a good job but i have no clue what im doing although the channel its for does not get to wild lol so at the same time i really am not to worried, any helpful hits or tips! oh and i am not tech savvy at all but im trying to learn!
@@erinnflaherty it’s not really a huge amount of work. They are already wanting to be watching the stream, and happy to help out. Depending on the creator, they might want to acknowledge their mods by giving them free merch, access to exclusive content, etc. and believe me, when you’re live streaming you really appreciate it when you have a mod or two helping to keep the chat in order. That being said, I’m sure not everyone wants to be or have time to be a mod.
I was just selected to be a moderator on a channel! I watched your 3 videos to try to get a grasp on what to do! I watch RUclips via my iPhone! When I clicked on comments in the live chat I only had three options Block, Report, and cancel! I didn’t see any of the other things you mentioned! Please help! What am I doing wrong?
Doug Hewson YT yes! My name is blue with a wrench and he confirmed that he added me as a moderator! That’s why I couldn’t understand why I didn’t have any of those tools! I should point out, at the time I was looking into how everything worked! I was looking under other moderators comments! Does that make a difference? There were no outside people in the chat at that time!
addiction mouse ahhh, that would be it! A moderator can not moderate another moderator. Once you have some regular viewers, you should see the options come up when you click/hover over them.
Doug Hewson YT thank you for clearing that up! I had thought of that after the fact but wasn’t sure how it all worked!! Thanks so much for answering my questions! Loved the videos!! new subscriber here!
Hi, I'm a moderator on a channel with a few other moderators. Sometimes on a livestream another mod may block someone wrongly or by mistake and I've noticed on one of the other mods I can unblock someone he has blocked but most others I dont have that option. Is there a reason why this might be please? Can the channel owner give different permissions to certain mods do you know? Also I cannot remove comments by other mods myself but wonder if this is option that a mod can be given. Sorry to ask so much in one message😁 thanks for your time👍kind regards
I was watching a live stream on RUclips and was put in time out by one the moderators but I asked was told it wasn’t the moderator it was google. Why did this happening. I did say anything offensive.
@@DougHewsonYT Thank you!! I am being Cyber Bullied by a moderator. # 1.How do I report this person. #2.Is it possible for moderator to change their name & then change it back?
I’m sorry this is happening to you. The only way they can change their name is to change their channel name, and RUclips limit the amount of times you can do that. RUclips say they take harassment seriously, the normal reporting options on a channel (the flag on videos and channel page) includes options for harassment. I would try to document as much as possible, screenshots, etc. to provide as evidence.
@@DougHewsonYT Thank you so much I really appreciate it!! He's trying to bully me off of certain chats, that I am a paying member of.. Thank You for your help..
hi! how you can highligh a question as a moderator on a youtube stream chat for the owner of the channel to see it clearer? if you flag it is necesarily negative? thanks
None of the RUclips tools are helpful for that, but you could co-ordinate that in a private chat convo on Discord, Messenger, Slack, etc. I did something like that for Dee Nimmin a few weeks ago, people were Super Chatting for channel reviews and I grabbed the Q and tracked down the link to their channel so Dee just had to click the link and read the question. You could also use a Google Sheet or Doc that is shared and drop the chat message in there. I have a video planned on automating Super Chats into a Google Sheet, which is something that can really help streamers.
I commented on one of your videos asking a few questions , I am not sure which video , are Moderators on RUclips able to Block people or accounts that have left rude , harassing comments . Also what if a account comments on almost ever comment saying " Are you single "?
Sorry if I've missed that, RUclips isn't showing that to me. I'll answer here: If you're strictly referring to comments (on a pre-recorded video) rather than the chat in a live stream, then the mod abilities are more limited. In most cases a mod can remove a comment, but there isn't an option to "hide user from channel". Best case would be to let the channel owner know of the comment so that they can deal with it. If the channel owner can give some direction in how they want their moderators to deal with uncomfortable comments like asking too personal questions, then they do have that ability to remove the comment. When it comes to comments, if you want to appoint someone to respond and deal with comments on more powerful level, you can add them to your channel as and Editor (Limited) in the Permissions section of Studio. Then they have the ability to respond as the creator, use all the moderation tools (Hide User from Channel, Report Comment, Remove Comment, etc.). Keep in mind, they also get access to other parts of Studio as well (but not everything).
The moderators I teach about are the ones that help streamers moderate their live chat. In that regard, each streamer appoints their own moderators so you need to become a regular in their community as most streamers only appoint moderators they know and trust over time. If you mean a content moderator that works for Google/RUclips then I would start here - ruclips.net/user/jobstrust-and-safety/
On a mobile device, it gets a bit cumbersome. You have to copy and paste, which means you might be jumping around a bit. One thing to note, if you're using the YT app, if you tap on a person in chat, it gives you the option to go to their channel, and anyone can do that from the chat. You may not need to post the link, rather have people tap on their comments and select the option.
@@WMSClips I asked this same question in an earlier Mod video. Glad Im not alone! My fellow Mods post links soooo fast! I was sure there was a "trick". Guess me and my phone are outdated! Unfortunately, I spilt a drink on my 2 week old laptop and fried it, fml.
I was just made a moderator I know nothing about it for my girlfriends live stream. I don’t really use the computer I only use my cell phone for everything is it possible to be a moderator from my cell phone?
I wonder if you have any experience of messages 'vanishing' from live stream chats. I say 'vanishing' because the moderators insist they are not deleting/removing them and yet the message in question simply does not appear in the live chat. The message was sent and I can see it in the chat on my PC monitor, yet it is not visible to anyone else watching the stream. It has 'vanished', but how is this possible? This vanishing message issue happens intermittently and happens to about one in every twelve messages I send. It only happens to me (nobody else in the stream chat is affected) and only on this one particular channel. I have over 160 hours watch time on this channel (4th most hours of anyone, only the three moderators have more hours) I am respectful of the channel rules but would never use obscene language or be offensive in any event - Some have suggested the moderators are simply using the remove tool available to them in an effort to discourage me from using the chat but I do not want to believe this is the case as I would be very upset - I would appreciate your thoughts on this and if you can spare 2 minutes I have put a short video on YT to further illustrate the problem complete with actual screenshots. The video is titled 'Why Do RUclips Live Stream Chat Messages Vanish' - Thank you so much for reading my comment.
I just found your comment in my "Likely Spam" folder. I went to your channel to look at the video you mentioned, but there is no content showing up. Your channel is only a few weeks old - did you comment from the right channel? I'm unsure what this chat issue is, but I can tell you that I do encounter people having issues where comments sometimes are not showing randomly like that. Because many chat comments do still appear, its clearly not a channel level ban. I would have to surmise its a RUclips level glitch, whether thats a server issue, connectivity issue, any of these are very possible.
@@DougHewsonYT Thank you so, so much for your reply Mr Hewson I really appreciate your help. The short 2 minute video I made to highlight the problem mentioned is indeed uploaded under my main account AlisonStephensonMusic (with 41 subscribers) and not this one (with zero followers). However if you did a search for 'Why Do YT Live Stream Chat Messages Vanish?' you would find my video immediately. Various people have already left their thoughts and suggestion in the video's comment section but I would welcome the opinion of an expert like yourself - Thank you once again for reading my message and for your kind reply.
OK, yes, I should have searched the title, haha! As I mentioned I have been on the other end where I have been moderating a stream and a viewer shares that their chat message didn't come through - sometimes even when trying a Super Chat. I've seen in often enough to believe it is a glitch of some kind. Whether a communications glitch between you and the YT servers or something similar like RUclips's built-in filters are incorrectly moderating your messages. If the latter, the mods may see the message appear on their screens but greyed out, possibly asking for approval before showing. If the chat is busy, they may skip over the greyed out messages to deal with the live messages first. It just depends on how those particular mods deal with the greyed out "RUclips moderated" messages.
@@DougHewsonYT Thank you so much once again for taking the time to reply to my message. After due consideration I don't think the moderators are removing my chat messages because they claim they are not seeing them at all, 'greyed-out' or otherwise. From what you have stated in your reply I conclude the problem is a communications glitch between my PC and the YT servers. Strange though it only happens on this one particular channel's live streams and nowhere else? Perhaps I should hurl my aging PC through the window and invest in a new one haha!! - Anyways, thank you once again for your super-kind assistance in this matter, you have been an enormous help. Xxx
Awesome video Doug! Long over due from the "King of the Mods"! Just wanted to say Have a Happy Holidays my friend! Awesome shirt BTW.. wonder where he got that from? BEANIE! #Nimminati
Only the channel owner can do that. They need to dive into their Studio dashboard, go to *Settings* -> *Community* and find the *Hidden Users* box. Locate the channel and click the X to take their name off the banned list.
@@DougHewsonYT thank you so much for yr help, i don't know but how one f the mods on a channel unbanned someone who wasn't in the chat so I was wandering i guess he was lying lol 😂
@@raina4807 if you realize you’re done it in error immediately, there is a button that stays on the screen for about 10 seconds to reverse it. After that, the method I mentioned is the only way.
That's a great question. When you get to a few hundred viewers, you probably only need no more than 2-3 active moderators in a stream. I some streams, I actually step back if we have plenty of mods and maybe interact with the viewers and answer questions instead. I've certainly experienced being the only mod and being tested by a troller or two, even in a smaller stream. I think even as you scale to larger streams with 1000's of viewers, you don't need too many moderators. If slow mode is enabled, it keeps it manageable for a small group of moderators.
@@DougHewsonYT I totally get you 100%. I'm not very strict, but if they were to keep continuing, disrespecting a moderator is a bannable offence. The youtuber I moderate for has about 6 active moderators, and regularly gets about 200-400 viewers per stream. Unrelated; RUclips should make modding easier.
I agree. Disrespecting a moderator should be a ban. 6 for that many is plenty to go around. The good thing is that if a mod or two cannot make it to a stream, there is still enough to take up the slack. Also, mods know its covered so don't feel pressured to have to make it to every stream. I agree that RUclips could do some things to make moderation easier, like a separate chat room for the mods and creator only. I reckon we could brainstorm some other ideas as well ;)
@@DougHewsonYT We have a sponsor discord in which the moderators discuss in and notify the others if they can't make it. It's very useful! The seperate chatroom would be wayyy cool! Usually we go back to the discord to discuss things during streams, but the chat will go away. Also, if you're a moderator YT should mandate live chat. Sometimes I forget to put that on, hehe.
I don't know the legalities per see, but I do understand there can be some apprehension if someone is using a language that is not understood by the majority of the people in the chat. I've not come across any specific instances where this has taken place firsthand. I understand if the streamer prefers people use the common language, to foster community, but I don't know how I feel about a strict rule on that. In a stream I mod on, we sometimes have Pilipinos come in and converse with each other for a few minutes in Tagalog. As it doesn't overtake the chat, or disrupt anything, we're fine with it.
@@DougHewsonYT My experience was in a Space X Starship related chat hosted by Lab Padre. A person from Russia entered the chat and said "Hello from their hometown name". I had to translate to understand what they had said. I then replied "Hello from Canada". The mod warned us to use English only. But I wasn't sure how the Russian person could understand the warning if it was not translated. I followed up with a statement like "Learning another language is part of astronaut, or cosmonaut, training" translated into Russian. Found that my comment was deleted. Then I asked why and the mod simply said "English only" again. I typed "!rules" and noted no rule about a specified language for chat. I was wondering if that is a legitimate case of discrimination and if it is even legal to prohibit other language use on a platform such as RUclips which broadcasts in over 15 languages; they even go so far as to offer automatic chat translation tools in order to encourage an international community. As I come from a bilingual nation it felt unfair to discriminate if they were just saying hello to the world. It seems like a form a xenophobia targeting Russian people by the American mods because they often allowed Spanish and French to be included in live chat. I hope there will be better tools so that the community can communicate these experiences to RUclips. Currently it is designed so that myself and the other individual would have been left unaware we were censored and that would result in a feeling of isolation and segregation. Only because I was using a VPN to connect through this account could I see which comments were being blocked. As if to mute a persons right to free speech based on ethnicity, language, sexual orientation, religious belief, or nationality. It just seems fundamentally wrong to me. I'm glad to hear that you do not moderate in this way and I appreciate that there are people like you trying to educate the community on how to moderate effectively.
@@isaacwood6047 A great person to ask about the legal implications would be Ian Corzine. He has a great channel where he talks about legal issues and law-related matters around social media and content creators. It's a complex issue for sure!
Not by RUclips. If you're moderating for a company, you might find they will pay you for your time. Some larger RUclipsrs might do the same. In the case of most regular channels, they might give you freebies, merch, or special access for your time as a thank you for your service.
If by banned, you mean terminated then there's no chance. If you mean you got a strike, then that usually expires after 90 days and you often are required to do Copyright School. You don't lose your channel though. If it's this channel, then you're fine. If you're talking about a ban from a particular channel (ie. commenting on a channel's videos or live streams) then you will have to ask the channel that banned you if they would consider unbanning you.
@@DougHewsonYT I asked but they never replied and when I try to go live with Streamlabs OBS it says “this user is permanently banned from live streaming”
@@legotcsclips3645 oh, a live streaming ban? I’ve not heard of that. The only way to get that sorted is directly with RUclips. @TeamRUclips on Twitter or via their Community forums.
![Chino Pacas - Modo Capone (with Drake & Fuerza Regida) [Video Oficial]](http://i.ytimg.com/vi/zjv8TQ0gBkg/mqdefault.jpg)
I mentioned the Discord Server in the video - you can join using this link - discord.gg/DBF9bMD
Yeah I made u moderator at mod school channel
Surprised you only have as many subs as you have! High quality content, explanations, and tutorials. Good stuff!
It takes time to grow a channel - and to get discovered - I'm glad it's not growing super super fast, not sure I could keep up, lol
Wow Doug! Thank you so much! This is absolutely brilliant! You're the best! 😊❤️🙌🏼
Getting your questions answered is better than a shout-out ;)
Super helpful video. I have two questions: What will happen when 2 moderators timeout the same person? Is it 300 seconds timeout or 600 seconds? And the other question is can we unban person banned a long time ago and how if it's possible? Thank you!
If multiple mods timeout someone it does not stack, they just get the one 300 second timeout. The only way to unban someone later is for the streamer to go into their channel settings later and remove them. Mods cannot.
Hi Doug.. great video. I have a basic question. How can i get the questions from the live chat to the youtube live video stream? Do we need a special tool
You can highlight individual chat messages on screen if you use certain live streaming services or software. most of the web based streaming services do it, like StreamYard, Restream Studio, Melon, Be.Live, etc. along with the software Ecamm Live on a Mac.
Thankyou
First time here, great video and advice. Suggestion for you. Im kinda a new streamer, still learning my way. Recently I was looking for bot to add to the chat and the only videos on this was no English speaking. I got the Nightbot added but unsure if its gonna work properly, streaming tomorrow morning so will soon see. But yeah, subbed, liked and looking forward to your next one. Cheers from Ireland :)
Welcome! Nightbot has been on my video idea list for a LONG time. I really need to dive in and see what it currently offers. I did use it a few years back for a couple of features.
Thank you sir very helpful. I just had my first mod lesson. Wish I seen you earlier. I enjoy your classes.Some times it feels like a wolf pack with to many mods on channels. Kind of a turn off for some of us.
I know what you mean, lol
Super helpful video. Im gonna go check the playlist now! Thanks!
When having Moderators, do channel owners have a moderator hierarchy? Such as Doug being the Main moderator and then then others back you up? Picking up things that you may have missed while addressing another issue?
(I may have asked this too soon as I am watching your Live Moderator Video where you are getting into that.......)
In terms of RUclips's mechanics no - there is only the Streamer, then Mods then everyone else (regular viewers, Members, etc.)
How defined those roles are depends on the individual streamer - some will keep all mods equal, whilst others might have a mod "leader" so other mods can have a go-to person mid stream if any issues arise. The bigger the streams get, the more necessary the latter becomes.
Thank you so much for all of this information. It was very helpful. Thanks again have a great day! 😊
Glad it was helpful!
Thank you... I’ve a question, on youtube channel, the owner can add more than one comment moderator right, did the owner know which comment moderators remove the comment on their youtube channel?🌷
Great question! In a live stream situation, you can see within the chat window that a comment was removed, by whom and also the ability to click on it to read the removed comment.
For a video comments section, you don't get any of that.
Question..you mentioned that you pop out the chat window...how do you actually do that on computer
At the top right of the chat window there are 2 dots, click on that and one of the options is to pop out chat to its own window.
@@DougHewsonYT thank you
Great vid this lady asked all my questions for me tfs 🥰
what is the quickest way as a mod to put channel links in livestream chat,i will be using a laptop ?
Nice question - I have a video covering this in my queue to make. The most basic way is to copy/paste the link from a pre-made list - possibly stored in a Google Sheet/Doc where it could be shared with other mods as well. Then there are some automations you can do which I'll be covering in my upcoming video. These relate to various types of hot keys, buttons and even voice commands!
Great video Doug! Do creators generally compensate you for the time you spend modding?
Thus far, it's all completely free of charge. A few have provided some merch or one-on-one time as a thank you for my efforts. Over all, it does get me direct contact with the streamers for advice, questions, etc.
Doug Hewson YT shoutouts, promotions, coaching, any help from a pro is worth more in the long run. I know you do an awesome job modding for Nimmin Live
Have you done a video on how to add a link while moderating a livestream? Thanks. New subscriber here!
great question - a stand-alone video, no. I may have mentioned it in another video, but I don’t recall. What specific questions do you have around that?
Thank you for the prompt reply. I’d just like to know how to put a link in a live chat. For instance, someone may ask how to find a certain video that the
Podcaster has on their channel. I’d like to be able to pop the link into the chat. I have no clue even where to start. Any advice would be very helpful.😀
@@theastewart6721 no problem! Quite simply so long as you have moderator status you simply copy and paste the URL into the chat. A fully fledged URL (with the at the start) should automatically turn into a clickable link.
One channel I mod for provides a spreadsheet of links/URLs to things they regularly promote.
You can also find the page in your browser and copy the URL from the address/search bar at the top of your browser, then paste into the chat.
So you leave the chat to do this? By the way I should have said that I’m using my iPad when watching my videos. It’s much more convenient than my laptop which is what I use for work. Many thanks for your kind assistance. Even if I never get it right I look forward to watching your channel!😊
@@theastewart6721 super iPad moderation tip for you - use Safari instead of the app. Then it’s like being on desktop - you can easily @ other people in the chat.
If you need to grab a link from another web page you can open additional tabs in Safari and jump between them and you will still hear the stream while your copying the link. Then you can jump back to paste into the chat.
Thanks for these and your other videos on the topic, its good to know how it works.
Thanks!
@@DougHewsonYT the channel I wanted to help was happy to add me as a moderator and following your tips we made it happen. thanks
i have another question, i am a mod on this channel and my question is how do you change the title for the stream?
Only the streamer can do that. Mods don't have that power.
What are some of the things to be on the look out for as a Mod?
Great question! I want to ponder on that and maybe do a fresh video because I have not talked about live stream moderation for awhile.
Thanks for the help
No problem Sal!
I know this is a late question, but do mods ever get to meet the creator of YT. Or at least have you?
yes! I mod for a LOT of channels, so I did get to met some of them at VidSummit in LA just over a year ago.
i have become a mod and im not going to lie it was a surprise to me all of a sudden i had a wrench next to my name i asked what was up and if it was an mistake and they said no, and that they had forgot to contact me to ask if i would mind because i seemed trust worthy and they said they thought i would do a good job by how i interact with the others in the chat ! i want to try and do it and do a good job but i have no clue what im doing although the channel its for does not get to wild lol so at the same time i really am not to worried, any helpful hits or tips! oh and i am not tech savvy at all but im trying to learn!
Why would someone want to be a moderator? Is there some sort of incentive or payment for this role?
No, its more of a community role. You would want to help out and want to step up as a leader in that creator's community.
@@DougHewsonYT oh wow that's insane. So they make money and then you do all that work for them for nothing? That's so crazy to me.
@@erinnflaherty it’s not really a huge amount of work. They are already wanting to be watching the stream, and happy to help out. Depending on the creator, they might want to acknowledge their mods by giving them free merch, access to exclusive content, etc. and believe me, when you’re live streaming you really appreciate it when you have a mod or two helping to keep the chat in order.
That being said, I’m sure not everyone wants to be or have time to be a mod.
How do you pop the chat window out, while on a laptop, to make it larger? TIA
If you click on the 3 dots at the top right of the window, one of the options is to Pop-out Chat.
I was just selected to be a moderator on a channel! I watched your 3 videos to try to get a grasp on what to do! I watch RUclips via my iPhone! When I clicked on comments in the live chat I only had three options Block, Report, and cancel! I didn’t see any of the other things you mentioned! Please help! What am I doing wrong?
Is your name appearing in blue with a wrench when commenting? If not, the streamer has not added you as a moderator as yet.
Doug Hewson YT yes! My name is blue with a wrench and he confirmed that he added me as a moderator! That’s why I couldn’t understand why I didn’t have any of those tools! I should point out, at the time I was looking into how everything worked! I was looking under other moderators comments! Does that make a difference? There were no outside people in the chat at that time!
addiction mouse ahhh, that would be it! A moderator can not moderate another moderator. Once you have some regular viewers, you should see the options come up when you click/hover over them.
Doug Hewson YT thank you for clearing that up! I had thought of that after the fact but wasn’t sure how it all worked!! Thanks so much for answering my questions! Loved the videos!! new subscriber here!
Hi, I'm a moderator on a channel with a few other moderators. Sometimes on a livestream another mod may block someone wrongly or by mistake and I've noticed on one of the other mods I can unblock someone he has blocked but most others I dont have that option. Is there a reason why this might be please? Can the channel owner give different permissions to certain mods do you know? Also I cannot remove comments by other mods myself but wonder if this is option that a mod can be given. Sorry to ask so much in one message😁 thanks for your time👍kind regards
I was watching a live stream on RUclips and was put in time out by one the moderators but I asked was told it wasn’t the moderator it was google. Why did this happening. I did say anything offensive.
I have not heard of Google moderation giving timeouts - they usually only remove comments in my experience. I will have to keep my eyes out for that.
Hello Doug, I wanted to know..Can a moderator block a streamer from seeing their post, but others can see it? I'm asking for a friend:)
No, the streamer see all.
@@DougHewsonYT Thank you!!
I am being Cyber Bullied by a moderator. # 1.How do I report this person. #2.Is it possible for moderator to change their name & then change it back?
I’m sorry this is happening to you.
The only way they can change their name is to change their channel name, and RUclips limit the amount of times you can do that.
RUclips say they take harassment seriously, the normal reporting options on a channel (the flag on videos and channel page) includes options for harassment. I would try to document as much as possible, screenshots, etc. to provide as evidence.
@@DougHewsonYT Thank you so much I really appreciate it!! He's trying to bully me off of certain chats, that I am a paying member of.. Thank You for your help..
hi! how you can highligh a question as a moderator on a youtube stream chat for the owner of the channel to see it clearer? if you flag it is necesarily negative? thanks
None of the RUclips tools are helpful for that, but you could co-ordinate that in a private chat convo on Discord, Messenger, Slack, etc. I did something like that for Dee Nimmin a few weeks ago, people were Super Chatting for channel reviews and I grabbed the Q and tracked down the link to their channel so Dee just had to click the link and read the question.
You could also use a Google Sheet or Doc that is shared and drop the chat message in there.
I have a video planned on automating Super Chats into a Google Sheet, which is something that can really help streamers.
@@DougHewsonYT what do you mean you grab the Q? sorry im still super dummy about all this
@@tavaivasmi sorry about that - Q as in question 😉
I commented on one of your videos asking a few questions , I am not sure which video , are Moderators on RUclips able to Block people or accounts that have left rude , harassing comments . Also what if a account comments on almost ever comment saying " Are you single "?
Sorry if I've missed that, RUclips isn't showing that to me. I'll answer here:
If you're strictly referring to comments (on a pre-recorded video) rather than the chat in a live stream, then the mod abilities are more limited. In most cases a mod can remove a comment, but there isn't an option to "hide user from channel". Best case would be to let the channel owner know of the comment so that they can deal with it. If the channel owner can give some direction in how they want their moderators to deal with uncomfortable comments like asking too personal questions, then they do have that ability to remove the comment.
When it comes to comments, if you want to appoint someone to respond and deal with comments on more powerful level, you can add them to your channel as and Editor (Limited) in the Permissions section of Studio. Then they have the ability to respond as the creator, use all the moderation tools (Hide User from Channel, Report Comment, Remove Comment, etc.). Keep in mind, they also get access to other parts of Studio as well (but not everything).
Same here I become mod on one of my favourite channel vidIQ 🙂
Nice!
Hi. I am looking for how to application to working at RUclips moderator?
The moderators I teach about are the ones that help streamers moderate their live chat. In that regard, each streamer appoints their own moderators so you need to become a regular in their community as most streamers only appoint moderators they know and trust over time.
If you mean a content moderator that works for Google/RUclips then I would start here - ruclips.net/user/jobstrust-and-safety/
@@DougHewsonYT thanks you ☺️.
Wow your close to 1000 good going
Getting there - seems to have stalled around 945 in the last week. Need that last little spurt to 1k!
How do I post links to other channels if Im a moderator for a RUclips gaming channel but on my moblie/android phone, it's for shout outs
On a mobile device, it gets a bit cumbersome. You have to copy and paste, which means you might be jumping around a bit.
One thing to note, if you're using the YT app, if you tap on a person in chat, it gives you the option to go to their channel, and anyone can do that from the chat. You may not need to post the link, rather have people tap on their comments and select the option.
@@DougHewsonYT thank you so much for taking the time to message me back, really appreciate it
@@WMSClips I asked this same question in an earlier Mod video. Glad Im not alone! My fellow Mods post links soooo fast! I was sure there was a "trick". Guess me and my phone are outdated! Unfortunately, I spilt a drink on my 2 week old laptop and fried it, fml.
I was just made a moderator I know nothing about it for my girlfriends live stream. I don’t really use the computer I only use my cell phone for everything is it possible to be a moderator from my cell phone?
Yes, the same moderation tools are available.
@@DougHewsonYT Thank you so much
I wonder if you have any experience of messages 'vanishing' from live stream chats. I say 'vanishing' because the moderators insist they are not deleting/removing them and yet the message in question simply does not appear in the live chat. The message was sent and I can see it in the chat on my PC monitor, yet it is not visible to anyone else watching the stream. It has 'vanished', but how is this possible? This vanishing message issue happens intermittently and happens to about one in every twelve messages I send. It only happens to me (nobody else in the stream chat is affected) and only on this one particular channel. I have over 160 hours watch time on this channel (4th most hours of anyone, only the three moderators have more hours) I am respectful of the channel rules but would never use obscene language or be offensive in any event - Some have suggested the moderators are simply using the remove tool available to them in an effort to discourage me from using the chat but I do not want to believe this is the case as I would be very upset - I would appreciate your thoughts on this and if you can spare 2 minutes I have put a short video on YT to further illustrate the problem complete with actual screenshots. The video is titled 'Why Do RUclips Live Stream Chat Messages Vanish' - Thank you so much for reading my comment.
I just found your comment in my "Likely Spam" folder. I went to your channel to look at the video you mentioned, but there is no content showing up. Your channel is only a few weeks old - did you comment from the right channel?
I'm unsure what this chat issue is, but I can tell you that I do encounter people having issues where comments sometimes are not showing randomly like that. Because many chat comments do still appear, its clearly not a channel level ban. I would have to surmise its a RUclips level glitch, whether thats a server issue, connectivity issue, any of these are very possible.
@@DougHewsonYT Thank you so, so much for your reply Mr Hewson I really appreciate your help. The short 2 minute video I made to highlight the problem mentioned is indeed uploaded under my main account AlisonStephensonMusic (with 41 subscribers) and not this one (with zero followers). However if you did a search for 'Why Do YT Live Stream Chat Messages Vanish?' you would find my video immediately. Various people have already left their thoughts and suggestion in the video's comment section but I would welcome the opinion of an expert like yourself - Thank you once again for reading my message and for your kind reply.
OK, yes, I should have searched the title, haha! As I mentioned I have been on the other end where I have been moderating a stream and a viewer shares that their chat message didn't come through - sometimes even when trying a Super Chat.
I've seen in often enough to believe it is a glitch of some kind. Whether a communications glitch between you and the YT servers or something similar like RUclips's built-in filters are incorrectly moderating your messages. If the latter, the mods may see the message appear on their screens but greyed out, possibly asking for approval before showing. If the chat is busy, they may skip over the greyed out messages to deal with the live messages first. It just depends on how those particular mods deal with the greyed out "RUclips moderated" messages.
@@DougHewsonYT Thank you so much once again for taking the time to reply to my message. After due consideration I don't think the moderators are removing my chat messages because they claim they are not seeing them at all, 'greyed-out' or otherwise. From what you have stated in your reply I conclude the problem is a communications glitch between my PC and the YT servers. Strange though it only happens on this one particular channel's live streams and nowhere else? Perhaps I should hurl my aging PC through the window and invest in a new one haha!! - Anyways, thank you once again for your super-kind assistance in this matter, you have been an enormous help. Xxx
Awesome video Doug! Long over due from the "King of the Mods"! Just wanted to say Have a Happy Holidays my friend! Awesome shirt BTW.. wonder where he got that from? BEANIE! #Nimminati
Thanks Kevin! Have a great Christmas/New Year. I really need to put a Beanie Merch link in my descriptions whenever I wear that shirt ;) #Nimminati
I'm sorry I unsubscribed to a channel like a year or 2 years ago and i for got the name what do i do? Now that I want to watch the channel
I have no idea on that one. Without a name. Maybe watch similar content and RUclips will suggest it to you?
I have a laptop, I pod touch, &Samsung tablet
All kitted out! Have a great Christmas Janine!
how to tern off the moderation
Do you mean turning of "Hold potentially inappropriate chat messages for review"?
hey doug, i am a mod on a channel, how do i unban someone from the channel who isn't there in the chat
Only the channel owner can do that. They need to dive into their Studio dashboard, go to *Settings* -> *Community* and find the *Hidden Users* box. Locate the channel and click the X to take their name off the banned list.
@@DougHewsonYT thank you so much for yr help, i don't know but how one f the mods on a channel unbanned someone who wasn't in the chat so I was wandering i guess he was lying lol 😂
@@raina4807 if you realize you’re done it in error immediately, there is a button that stays on the screen for about 10 seconds to reverse it. After that, the method I mentioned is the only way.
@@DougHewsonYT yes i know that feature when we can undo it, thanks!!!
How many people are too much for a handful of moderators?
That's a great question. When you get to a few hundred viewers, you probably only need no more than 2-3 active moderators in a stream. I some streams, I actually step back if we have plenty of mods and maybe interact with the viewers and answer questions instead. I've certainly experienced being the only mod and being tested by a troller or two, even in a smaller stream.
I think even as you scale to larger streams with 1000's of viewers, you don't need too many moderators. If slow mode is enabled, it keeps it manageable for a small group of moderators.
@@DougHewsonYT I totally get you 100%. I'm not very strict, but if they were to keep continuing, disrespecting a moderator is a bannable offence. The youtuber I moderate for has about 6 active moderators, and regularly gets about 200-400 viewers per stream. Unrelated; RUclips should make modding easier.
I agree. Disrespecting a moderator should be a ban. 6 for that many is plenty to go around. The good thing is that if a mod or two cannot make it to a stream, there is still enough to take up the slack. Also, mods know its covered so don't feel pressured to have to make it to every stream.
I agree that RUclips could do some things to make moderation easier, like a separate chat room for the mods and creator only. I reckon we could brainstorm some other ideas as well ;)
@@DougHewsonYT We have a sponsor discord in which the moderators discuss in and notify the others if they can't make it. It's very useful!
The seperate chatroom would be wayyy cool! Usually we go back to the discord to discuss things during streams, but the chat will go away. Also, if you're a moderator YT should mandate live chat. Sometimes I forget to put that on, hehe.
I find too many moderators can become intimidating for viewers as well.
Very true - especially in a stream where there are not a lot of viewers and the moderators dominate!
Can RUclips moderators legally discriminate based on Language or nationality and prohibit non-english chat?
I don't know the legalities per see, but I do understand there can be some apprehension if someone is using a language that is not understood by the majority of the people in the chat. I've not come across any specific instances where this has taken place firsthand.
I understand if the streamer prefers people use the common language, to foster community, but I don't know how I feel about a strict rule on that.
In a stream I mod on, we sometimes have Pilipinos come in and converse with each other for a few minutes in Tagalog. As it doesn't overtake the chat, or disrupt anything, we're fine with it.
@@DougHewsonYT My experience was in a Space X Starship related chat hosted by Lab Padre. A person from Russia entered the chat and said "Hello from their hometown name". I had to translate to understand what they had said. I then replied "Hello from Canada". The mod warned us to use English only. But I wasn't sure how the Russian person could understand the warning if it was not translated. I followed up with a statement like "Learning another language is part of astronaut, or cosmonaut, training" translated into Russian. Found that my comment was deleted. Then I asked why and the mod simply said "English only" again. I typed "!rules" and noted no rule about a specified language for chat.
I was wondering if that is a legitimate case of discrimination and if it is even legal to prohibit other language use on a platform such as RUclips which broadcasts in over 15 languages; they even go so far as to offer automatic chat translation tools in order to encourage an international community. As I come from a bilingual nation it felt unfair to discriminate if they were just saying hello to the world.
It seems like a form a xenophobia targeting Russian people by the American mods because they often allowed Spanish and French to be included in live chat. I hope there will be better tools so that the community can communicate these experiences to RUclips. Currently it is designed so that myself and the other individual would have been left unaware we were censored and that would result in a feeling of isolation and segregation. Only because I was using a VPN to connect through this account could I see which comments were being blocked.
As if to mute a persons right to free speech based on ethnicity, language, sexual orientation, religious belief, or nationality. It just seems fundamentally wrong to me. I'm glad to hear that you do not moderate in this way and I appreciate that there are people like you trying to educate the community on how to moderate effectively.
@@isaacwood6047 A great person to ask about the legal implications would be Ian Corzine. He has a great channel where he talks about legal issues and law-related matters around social media and content creators. It's a complex issue for sure!
DO YOU TUBE MODERATORS GET PAID?
Not by RUclips. If you're moderating for a company, you might find they will pay you for your time. Some larger RUclipsrs might do the same. In the case of most regular channels, they might give you freebies, merch, or special access for your time as a thank you for your service.
I have a lot of electronics in my room
I love the video!!! BTW 5 months ago I got Banned for copyright of the song savage love but I didn't know can RUclips please unban me
If by banned, you mean terminated then there's no chance. If you mean you got a strike, then that usually expires after 90 days and you often are required to do Copyright School. You don't lose your channel though. If it's this channel, then you're fine.
If you're talking about a ban from a particular channel (ie. commenting on a channel's videos or live streams) then you will have to ask the channel that banned you if they would consider unbanning you.
@@DougHewsonYT I asked but they never replied and when I try to go live with Streamlabs OBS it says “this user is permanently banned from live streaming”
@@legotcsclips3645 oh, a live streaming ban? I’ve not heard of that.
The only way to get that sorted is directly with RUclips. @TeamRUclips on Twitter or via their Community forums.
We use Instagram on the side for Mods only to communicate & only we know about it & we can contact our creators with it as well!
I've done the same with Discord, Messenger and other messaging apps. Whatever gets the job done!