Introduction to Microsoft Teams SIP Gateway

In this session, we cover an introduction to Teams SIP Gateway. SIP Gateway allows your organization to use any compatible SIP device with Microsoft Teams to preserve your investments in SIP devices. Now, sign into Teams with your corporate credentials and make/receive calls effortlessly. It is a crucial tool for migrations and maximizing your existing investments.

[@udaykumar-os3gq]

Hi, totally 16 videos are there but only 6 videos are available remaining 10 are hidden. Can you please make them available

[@theacademyhub]

The other videos are hidden because their content is outdated. If you have any other questions, please let us know.

[@steveromeogozeyao4759]

very well explain i likte it

[@AlexMoraes-pd7jz]

Thank you for the video. I'd like to ask you a question. We have different Poly VVX desk phones and I didn't find a way to see from the buttons on the device, if the extension I want to call to, is busy or not. Is there a way to do that on the vvx? Thank you

[@theacademyhub]

When using Poly VVX desk phones, you can determine whether an extension is busy or not by observing the phone’s icons and status indicators. Additionally, during the transfer process, dial *55 instead of the extension, followed by the extension and # to confirm the transfer. Please let us know if you have any other questions.

[@AlexMoraes-pd7jz]

@@theacademyhub Thank you for the answer. How would you configure users extension numbers from teams? Didn't find a way to configure the email of the user on Polycoms. When you transfer from teams app, you just select the user, and it transfers. But when you are using the polycom VVX there isn't an option to enter their username or email. I was able to add their phone number on the buttons, but it doesn't show the call presence of them.

[@theacademyhub]

To configure user extension numbers in Teams, use the Teams Admin Center. That said, directly configuring email on Polycom VVX phones isn't possible, but you could setup voicemail-to-email functionality separately. When transferring calls from Teams to Polycom VVX phones, use blind or consultative transfer methods. For better call presence visibility, consider adding frequently dialed numbers as speed dial buttons on the Polycom phones too.