Really great video ! I can't seem to find the follow-up date action anywhere - is that a custom action you created or one that would be in a standard instance?
Could you make a video about explaining the opportunities side of halo? And maybe the projects. There is nothing to found about it. Great video btw! Love your shit
We have some legacy videos on Projects, and I made a recent top level video on Opportunities/CRM in HaloPSA. We will be doing an updated project video soon
An interesting use case for this, although arguably minor pointless. We will often Tag each other in notes/closure to alert one another to check/view the ticket. The reaction can just be a confirmation you've seen it :)
@@RenadaSolutions I see your point, but what do you do with a "Sad" reaction :) it just causes more questions...why is Connor sad over a printer!? Great videos btw.
The labeling thing at the end would be awesome! Thanks again for the tips and tricks here.
ruclips.net/video/pKYSq2b7128/видео.html
@@RenadaSolutions that was quick!!
Great video as always, Interested in the labelling
ruclips.net/video/pKYSq2b7128/видео.html
Some of these are nifty. Thanks
Really great video ! I can't seem to find the follow-up date action anywhere - is that a custom action you created or one that would be in a standard instance?
Should be in a standard build 100% not a custom field.
Great video and would love to see a follow up on the PDF label!
ruclips.net/video/pKYSq2b7128/видео.html
Definitely interested in the labeling !
ruclips.net/video/pKYSq2b7128/видео.html
Great video! Is there any way to change the order of the ticket progress so that newest responses show at the bottom rather than the top?
"Invert the Ticket history" setting in Configuration > Tickets > General Settings. In the Ticket details section.
I need the PDF Label button!
ruclips.net/video/pKYSq2b7128/видео.html
Could you make a video about explaining the opportunities side of halo? And maybe the projects. There is nothing to found about it. Great video btw! Love your shit
We have some legacy videos on Projects, and I made a recent top level video on Opportunities/CRM in HaloPSA.
We will be doing an updated project video soon
Need the label function 😊
ruclips.net/video/pKYSq2b7128/видео.html
Can you make a video about the items?
legend
First
Very nice! All except #5. This is utterly useless and just training people to use their emotions rather than take actions of value.
An interesting use case for this, although arguably minor pointless. We will often Tag each other in notes/closure to alert one another to check/view the ticket.
The reaction can just be a confirmation you've seen it :)
@@RenadaSolutions I see your point, but what do you do with a "Sad" reaction :) it just causes more questions...why is Connor sad over a printer!?
Great videos btw.