Had ADT installed this past weekend. The guy only put in half of what I was supposed get. Didn’t explain anything. Called customer service and they were very accommodating and apologetic. He came back a few days later and now I feel secure and so far so,good! I live in a bad neighborhood so it is worth it to me as a single 64 year old woman.
I have had adt for 20 years. I had the basic first and then upgraded to a smart home. If I have a problem they come an fix it. I enjoy their products. They have alerted me at work and when I’m out of the country. They send the police or fire department if needed. I can even keep tabs on my home with my phone . I feel very secure with them.
I am glad to hear that. Although my husband and I have paid our bills ahead of time for five years, we cannot for the life of me, get a technician to help us even when the system itself is sending out a "need service message." Great tech, huh. I so wish I could pull it from my house and go with something else, however, it is deeply embedded and would cost thousands.
Five year customer with ADT. When our system sends a "needs service" to my husband's phone, we can't get them to send a technician to our house without a massive effort, multiple phone calls and emails. A real joy. Of course, they could have set up their system so that it sent a "needs service" message to ADT as well as to the customer. So wish I could tear this system out of the house.
Our master CPU’s are updated with a lithium battery instead of a lead one, so in case of a blackout your system will still be active up to 12 hours instead of 1 ! 👍🏾
I like Ring because it works fine for us with no monthly fees. It does not matter if we are 3000 miles away from home. If the water heater leaks, I know immediately. If the smoke detector goes off, I know immediately. If a contact sensor is triggered, I know immediately. If the room temperature drops below 40F, I know immediately. All this with no monthly fees , no contract.
yeah I got the ring home package and considering its supposedly contract free, the system wanted a crapload of personal info on me just to get working. I did not like that.
@@uniquelyinvested5177 We got an alert that the temperature was cooling down, it was -20 outside. Phoned the neighbor who had the combination to enter the house and fired up the downstairs and upstairs wood stoves. Frozen pipe damage avoided!
BEWARE ...If you ever want cancel their service be prepared for an extensive argument and refusal to cancel your account AND continued request for payment.
guy came to our house. He told us we had 6months to cancel. He lied. We had been calling. They told us no. Six months want be up until feb 2021. We are seniors. guy gave us a story about his family that we had 6mos to cancel. Are there anyway get out of this contract.
I spent $3, 100 for the equipment, and have a three-year contract. The equipment is free up to the number of sensors. If you need extra, they charged a lot of 💰.
What options do I have if I moved in with an ADT Essentials system/equipment already installed. Would I be renting the equipment still? Is the 24/7 monitoring linked to the police or fire department? Do they install outdoor spotlight motion detectors? Prefer landline vs mobile. Love your review!
I have an aging parent living with me who doesn't have the best hearing. My current alarm system ( simply safe ) is installed, but I have yet to activate it for monitoring because my father can't hear the tone when he opens a door in the morning to let his dog out, ( especially at 4 am ) - This got me thinking, if any alarm systems offer a strobe light option that could flash when you normally hear the countdown beep so those with hearing issues could quickly input the code and avoid setting of the alarm and waking the neighborhood? Any options for this? I find it quite frustrating that this isn't more common as a accessory item with every security system. Elderly tend to have hearing issues, and that little beep can't be heard by many I would think.
@goirishgo Thanks for the feedback! We think it's frustrating too. While tying our security systems to phones can be convenient, it can be a problem for older users like your father. We've only scraped the surface of strobes, but you can find a couple of our suggestions on our Best CO Detectors page (www.safewise.com/resources/carbon-monoxide-detectors-guide/ - below the reviews) and our Best Smoke Detectors page (www.safewise.com/resources/smoke-alarm-buyers-guide/ - also below the reviews). If we find any systems or standalone strobes that work with SimpliSafe, we'll be sure to let you know.
@@benjaminbowron4281 I had ADT promise me they would make sure the installer would arrive with strobe lights. When they arrived, the installers looked clueless and said the only thing they had was a ceiling light that would illuminate a specific color ( not flash ) - what they showed me was worthless LOL - So, I the install was done without any lights. Seems to be a disconnect between those selling the service and those installing in my area.
@@SuperDesignguy im in the Dallas area and I work with safe haven ADT. There are different distributors for adt. Each on does things slightly different but safe haven is the largest in the nation. You mgihtve had a local dealer tho
ADT comes with a quality service plan which means you don’t have to pay for service calls and nothing extra to replace broken/malfunctioning equipment. They have a theft protection guarantee which means if someone breaks in while your alarm is activated, they write a check for $500 for your deductible. They have a 6 month money back guarantee which means if they have to go out there three times for faulty equipment, you get your money back and part ways with them. Remember, they have authorized dealers. That means the authorized dealer sets their own pricing. With corporate, you won’t have the “$99” installation fee. Corporate has zero down/zero interest. You won’t pay anything upfront. And best of all, they are rated A+ on the BBB. They’ve been around this long for a reason.
This comment is not true. I installed ADT in my home. It broke down within 3months. I only noticed after 1week that the camera wasn’t working. I called for repair and they were charging me extra 56$ to display a technician. This people are scams. Only for the money.
@@Nursea_bosslady it could be that you’re dealing with the authorized dealer. They have their own company. All they do is use ADTs monitoring centers. So for example, company “Strong Security” will use ADTs logo because they paid to be a dealer. However, “strong security” sets their own prices and service. They are very tricky. Again, you need to check if it was an authorized dealer you went through.
ADT will always be the Nostalgic security home company, but remember at the end of the day the employees have their own security problems deal with. Stay Safe! we can get through this together
No offense but as an industry professional with 33 years of experience ADT has a poor reputation compared to most independent and locally owned security companies. I like your channel and I certainly appreciate your efforts to educate lay people on the security industry. I would recommend highlighting the benefits of local and independent companies. I understand that may not be financially rewarding but it would resonate with other security professionals like myself.
Do you work for ADT? HOW MUCH PER WINDOW, like a 2x4.. or a 2x2. I think it sucks they cant provide estimates based on window sizes over the phone. They really want to get in your house to sell sell sell.
We definitely don't work for ADT, but you're not wrong! A lot of the professionally installed systems tend to upsell folks during their home assessments. We do have a list of our favorite home security systems if you're curious about what else is out there.
ADT lives on their reputation only! They are WAY overpriced for a basic system is $50 a MONTH! Then you want to add additional cameras and other features? CHA-CHING Plus lets not forget their 2year MINIMUM contract which if you break they charge you MAJOR fees! In todays world this company has FAILED to keep up and charges WAY too much for what little they offer! Having dumped them myself and seeing their service first hand I will NEVER recommend this system to anyone. Do your homework!
@@asksafewise Yes, Ring. Before That I had Iris by Lowes that I went from ADT! ADT could even come close to the features Iris offered at 7.99 a month with cellular backup. The plug got pulled with Iris and used Smartthings for a short time before I realized it is NOT a security system. It's GREAT at home automation and still have it but after doing MUCH homework I chose Ring. Ring first and foremost is a security system and works well. They have since added many products for lighting and their camera storage plans are unmatched for MANY cameras for the $10 a month or $100 a year with NO CONTRACTS. I would rate Simplisafe 2nd BUT, when you start adding cameras the monthly price goes up and offers no better protection/response times. The bottom line is what you get per month. ADT is just out in left field and the additional camera storage fees other companies charge is just not worth paying $30+ a month vs. me at less than $10 cuz I payed $100 up front for the year with NO CONTRACTS limitless cameras (I only have 5) and cellular backup which is an absolute MUST for ANY security system! I will say Ring cameras are expensive but considering what they do to me it's worth the upfront costs for peace-of-mind. Is Ring perfect? No it's not but neither is any other system in this market. For me I REFUSE to pay over $660 (Or more) dollars a year for the same service (if not better) for $100 a year!
@@johnszatkowski6898 wish I would have stayed with ring. I had 4 ADT cameras installed in March and they haven’t worked properly since. Should have just gotten the monitoring 🥲
@@malays4027 ADT was sues in 2018. Look up all the issues the cameras have. They can easily be blocked along with other systems. All you have to do to block an ADT camera from catching you on camera is to shine a very bright LED flashlight into it.
It’s better to find a small licensed and insured alarm dealer that will give you a better system and be STRAIT UP with costs! You will never get the advertised price. ADT is not the best!
ADT is a total RIP OFF! Do some research online and there are MANY systems out there that do the same job for WAY less a month! Everyone is different and prefers different things but, in today's world there are a TON of OTHER options out there for MUCH less money a month that offer the same or better features! A 5second faster response time does NOT warrant the outrageous prices they charge! PLUS, with some systems you have to schedule a person to come out and ADD components to your system at of course additional fees (ADT)! Think about it? If the police take over 5mins to respond in your area why should you pay double or more that other systems offer the same thing for WAY less to do the same thing? Hey! If you just want to throw money away so you don't have to use your brain than I guess that's good for you! But most of us in the the 'real world' live on a budget and do not want to needlessly spend money that you don't need to!
@@johnszatkowski6898 What systems out there do the exact same job and possibly offer better features according to you? I really hope you don’t come back and respond with any DIY systems either lol Of course everyone has a budget to live with but if someone doesn’t think they can afford on average $45 a month to protect their home & family when typically everyone pays more for their wifi, cable, streaming subscriptions, etc then there’s something else that’s the actual issue & it’s not the monitoring rate being “expensive.” People tend to just make other things a priority instead of using their money the smart way. Just because a company puts the word “security” on their brand name, doesn’t make them the same as any other system. I will commend them though, smart way to make money off of a lot of people
@@asapmau Well your site rated Wyze alarm so great and it does not even offer cellular backup! Do you really think a professionally installed system preforms better than DIY? Really? You are living in the 80's. It was obvious your site never really used Ring or other systems long-term and just go off each systems website features. You are going to recommend ADT with their prices? You have to be kidding me! They are crap! As I stated - DO YOUR HOMEWORK! ADT could not even tell me which zone triggered the system (That's helpful in case you hadn't noticed) and charge ungodly rates per month! Did you ever use ADT or other systems? Based on reviews I can say NOT! Did you ever mention with ADT professionally installed systems they charge over $100 to install a sensor? (after making an appointment) Or break a contract with them and what they try to charge you? Have you even done this or been in this situation? I think not! I guess if you have money falling out of you a$$ or are just incoherent then I guess ADT would be for you to do nothing and pay through the nose! Many people don't want to put out to have to actually think to do anything for themselves and just pay whatever! STOP!
@@johnszatkowski6898 My site? What site are you even talking about?? & Yes a professional monitored system does perform better than a DIY system. YOU should do your homework bc you obviously haven’t. A DIY system will go down as soon as you lose power or wifi. A DIY system is easily hacked... *COUGH* Ring *COUGH* .... How are you going to tell me I haven’t used an ADT system when I have one in my own house?? & I’ll gladly tell you ADT does NOT charge $100 to install a sensor, now you’re just pulling stuff out of your a$$. I think you’re actually the one who hasn’t ever used an ADT system bc anytime my equipment breaks or stops working, I pay a service fee of $30 and get my equipment replaced with new pieces. Go ahead and go do some real homework and then maybe come back and try to speak some facts about how systems function. Clearly a brain full of nothing but air thinking a DIY is reliable and a smart choice😂😂
A coworker of mine worked for ADT since the 80s all the way up to 2010... The company was sold to an overseas buyer and basically screwed him as well as others on their retirement. Employees hired lawyers, but to no avail... My partner as well as other long-time employees of ADT had to literally work for the rest of their lives because they had NO retiremwnt... This company sucks.
Thank you for this video! I got ADT installed today. To be 100% honest in terms of security, I rank it 2/10. I would switch to another company however, I do not know of any other companies that will monitor or call fire/police when I am not home. Also, the DIY is not very reliable.
Really? Look into Ring or the other replies to your post! Ring and I'm sure these other systems will call fire/police also! Spend about 2hrs of your time and do some research on OTHER alternatives and save yourself some CASH! Since you signed up with ADT for 2yrs minimum GOOD luck trying to break that contract without paying LARGE fees!
ADT is horrible. I had ADT or about 6 years. About 2 years into my ADT system I changed my cable provider. A few years later I went to cancel my ADT as there are so many cheaper options. This is the horrible part. I found out that my cable company was not compatible wit ADT. So when I changed my cable company, It rendered my ADT useless. I did not know this and they did not tell me either. I was told this when I was canceling my service. For 4 years I paid $45 a month for no service. They refused to reimburse me for the time and money lost. My lawyer is now involved. Stay away from ADT.
You are telling me you are very irresponsible. Bro handle you're money how on earth did you let some much time go by with out noticing a thing? Really?
You just highlighted the problem. The only way I could know that the service was interrupted is by either ADT alerting me, or by having an emergency that was not responded to. That is the only way the customer can tell. ADT knew immediately and did nothing other than cash my checks.
Hi Jacob. Would you have any suggestions ? I currently have CPI but due to a recent change with my VoIP service my CPI stopped working and I can't do over cellular due to the poor reception area I live in. Looking for alternative.
@@cdphotography2 they love to tell you what not to use but not what to use lol. I just got ADT today. I’ll update you when they come out to hook everything up tomorrow.
ADT is fantastic-at charging you for service they don’t provide for you. My business went months with no communication between ADT and our management. By that I mean alarms would go off and managers would get the notifications thru pulse, but ADT monitoring had no clue an alarm had even sounded. When we ask them why they didn’t know what was happening with our system they sent techs out. This happened multiple times disrupting our workdays and they never fixed the problem. So we were charged for relatively expensive monitoring that they didn’t even provide for us. Good riddance. There are way better, and way cheaper options available. Beware ADT.
I’m an ADT user for years. What I learned early on is I AM responsible for testing my system MONTHLY. If I have a storm in my area, if my internet provider is down, ADT MAY get a notice that I am experiencing a failure to communicate. ( I had FC on my keypad) this could happen if my battery is low as well, (BAT will be on keypad). Every contract I’ve signed states this. So while ADT had “no clue”, it’s my responsibility to test my system monthly by call ADT and sending test signal to them. It’s inconvenient but it guarantees me my keypad and windows, doors, smoke, carbon detectors are working to notify my family of issues). Who would not do this monthly? And sign up for the phone app to notify you. It tells you if the sensors are offline you. Storms, extreme heat cause this as well --says the ADT customer who’s been one for decades.
WORSE yet ADT could not even tell me what sensor tripped the alarm that was going off! Are you f$%king kidding me?? At that time (several years ago) I was paying $45 a month with 5year old equipment! Needless to say when my bend-you-over contract was up I DUMPED them like a bad CRACK habit! With ALL the other options out there I can't BELIVE anyone would want this setup at the PRICES they charge for what LITTLE service you actually get!!!
Great vids. I love your review vids. That is the problem why we didnt get ADT. We bought a new home and looking for a security system. but ADT was so old fashion. The car salesman attitude is a no for me and my mom. Tell me how much for the equipment, not saying you get 1800 in stuff. And that 3 year contract. Pay the 99 upfront person will come tell you what you need at no obligation. Yeah sure...he will probally say your areas has been hit be buglers recently. I think this is why DYI is becoming more popular. People want to know how much and for what. They dont want to feel pressured by car salesman
Gl with DIY and no and your 1 year warrenty and paying everything up front or taking out a loan to do so. I do not have guns do DIY no work for these type people.
There you go! There are OTHER alternatives out there that do the same thing for less MONEY a month! Do your own research and decide which is right for YOU! I'm not here to tell you which system is 'right' for you and your needs. Everyone is different!
@@johnszatkowski6898 absolutely correct, I was one of the one that didn’t do my research. Mainly because I know friends and family that have ADT. Well I got the security cameras installed in March and they haven’t worked properly since. Poor decision on my part. Stay away from ADT
@@goddessmaat9926 I got burned by ADT as well! So, yes will NOT recommend. I'm not telling you what system to buy - do your own homework and make your own choice that works for you! There are MANY options out there!
When I first had ADT installed in my home in 2009 I refuse then to have them hook up to a landline who in the world would do such a thing when Someone that would do harm would only have to clip the outside phone ☎️ line. And who still has a landline in 2021?
ADT are professional’s. And you get quality. They also install it for you. We didn’t have to come with up with money at front. And they did not push equipments on us. Where is this coming from. Don’t purchase Blue ADT. Read their reviews first.
ADT Is Awful we have it on my 80 yr old Mother-in-laws home because she dosen't want to live with family yet problem I Saw A Man open her Front door and run away he showed up on Camera at 11:13pm lastnight what the heck ADT this could be much Worse Who's Monitoring This System other than Me OMG never Again we Will be Speaking to the Police in the Morning and Possibly A LAWYER.
Wanna pay double or even triple, call adt. Want cellular monitoring for your existing Honeywell, DSC, 2gig etc for as little as $18/mo? Call a company like Geoarm or Alarm Relay
@@MoralKombato Do you really need 'White House" security for your home? Really? What secrets are you guarding to command the prices they charge? Keep watching CNN! They tell you everything they want you to hear. And get the EXPERIMENTAL 'JAB' as well and get your free doughnut or whatever else they try to bribe people with. A alarm is simple - did someone open a door, a sensor get tripped? Hey! go ahead and spend 2 to 3 times more each month for your false sense of security and enjoy!
@@MoralKombato I don't watch MSM either but if you actually read into other other companies you too will find that ADT is ripping you off! Keep paying your 2year service contracts then! Try cancelling! Then you will see what I mean! How much extra do you pay for each camera a month? Or do you have any? Try adding some cameras and see what your monthly payment increases too! If you want to pay $50 or WAY more a month cuz you think ADT has your back then that great for you but you could be saving ALOT of money a year. That's all I'm saying! if you have money falling out of your A$$ then pay through the nose if you feel 'safe' but you don't need too!
I’m in a security industry and I highly recommend you stay from a DIY system. The reason is because it’s wireless and you have no back up battery system. When you’re not connected directly to the hardwiring of the house with an SEM module, All the burglar has to do is cut your power and it turns off the alarm system. Or they can just break into the house and rip your panel off the wall. What if you have to evacuate because of a hurricane or tornado? Your house is going to be completely insecure because you don’t have any power. DIY systems are not secure! Stay away from them!
Hi Matt V! That's not entirely true. Nowadays many of these DIY systems have backup batteries that last up to 24 hours. But there are definitely pros and cons to DIY systems in general. Thanks for sharing!
Awful costumer service they need to hire better people because this rude snooty costumer service employee they have will only give the company a bad name
Adt is junk. My doorbell camera worked for 15 hrs after install. The HD camera worked 3 days. I have to get a repair tech out. Don't buy, this stuff is cheap Chinese junk
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Had ADT installed this past weekend. The guy only put in half of what I was supposed get. Didn’t explain anything. Called customer service and they were very accommodating and apologetic. He came back a few days later and now I feel secure and so far so,good! I live in a bad neighborhood so it is worth it to me as a single 64 year old woman.
I have had adt for 20 years. I had the basic first and then upgraded to a smart home. If I have a problem they come an fix it. I enjoy their products. They have alerted me at work and when I’m out of the country. They send the police or fire department if needed. I can even keep tabs on my home with my phone . I feel very secure with them.
I am glad to hear that. Although my husband and I have paid our bills ahead of time for five years, we cannot for the life of me, get a technician to help us even when the system itself is sending out a "need service message." Great tech,
huh. I so wish I could pull it from my house and go with something else, however, it is deeply embedded and would cost thousands.
Five year customer with ADT. When our system sends a "needs service" to my husband's phone, we can't get them to send a technician to our house without a massive effort, multiple phone calls and emails. A real joy. Of course, they could have set up their system
so that it sent a "needs service" message to ADT as well as to the customer. So wish I could tear this system out of the house.
What happens if your house goes in a power outage ? Will the system go off also ?
Our master CPU’s are updated with a lithium battery instead of a lead one, so in case of a blackout your system will still be active up to 12 hours instead of 1 ! 👍🏾
I like Ring because it works fine for us with no monthly fees. It does not matter if we are 3000 miles away from home. If the water heater leaks, I know immediately. If the smoke detector goes off, I know immediately. If a contact sensor is triggered, I know immediately. If the room temperature drops below 40F, I know immediately. All this with no monthly fees , no contract.
How do I get this what package?
yeah I got the ring home package and considering its supposedly contract free, the system wanted a crapload of personal info on me just to get working. I did not like that.
It is my understanding that Google owns 7% of the company is that true?
What happens once you are alerted about these things from 3000 miles away?
@@uniquelyinvested5177 We got an alert that the temperature was cooling down, it was -20 outside. Phoned the neighbor who had the combination to enter the house and fired up the downstairs and upstairs wood stoves. Frozen pipe damage avoided!
Hi
Do you have any camera which most suitable for remote locations with NO power and NO wifi and can be connected to smart phone?
QUESTION WITH ALL THESE “SMART “ DEVICES , WHO AT ANY OF THE ADT WHAT SECURITY SYSTEM PACKAGE
BEWARE ...If you ever want cancel their service be prepared for an extensive argument and refusal to cancel your account AND continued request for payment.
Woah... Really?
guy came to our house. He told us we had 6months to cancel. He lied. We had been calling. They told us no. Six months want be up until feb 2021. We are seniors. guy gave us a story about his family that we had 6mos to cancel. Are there anyway get out of this contract.
Or read your contract before signing it that way you don't make a financial mistake.
I spent $3, 100 for the equipment, and have a three-year contract. The equipment is free up to the number of sensors. If you need extra, they charged a lot of 💰.
What options do I have if I moved in with an ADT Essentials system/equipment already installed. Would I be renting the equipment still? Is the 24/7 monitoring linked to the police or fire department? Do they install outdoor spotlight motion detectors? Prefer landline vs mobile. Love your review!
I have an aging parent living with me who doesn't have the best hearing. My current alarm system ( simply safe ) is installed, but I have yet to activate it for monitoring because my father can't hear the tone when he opens a door in the morning to let his dog out, ( especially at 4 am ) - This got me thinking, if any alarm systems offer a strobe light option that could flash when you normally hear the countdown beep so those with hearing issues could quickly input the code and avoid setting of the alarm and waking the neighborhood? Any options for this? I find it quite frustrating that this isn't more common as a accessory item with every security system. Elderly tend to have hearing issues, and that little beep can't be heard by many I would think.
@goirishgo Thanks for the feedback! We think it's frustrating too. While tying our security systems to phones can be convenient, it can be a problem for older users like your father. We've only scraped the surface of strobes, but you can find a couple of our suggestions on our Best CO Detectors page (www.safewise.com/resources/carbon-monoxide-detectors-guide/ - below the reviews) and our Best Smoke Detectors page (www.safewise.com/resources/smoke-alarm-buyers-guide/ - also below the reviews). If we find any systems or standalone strobes that work with SimpliSafe, we'll be sure to let you know.
You can crank up the volume pretty loud on the aio command system and have it on voice so whatever door is opened it will say what door it is
Adt does offer strobe lights you just have to talk to them about it. I've helped out multiple deaf customers and they all use the strobe lights
@@benjaminbowron4281 I had ADT promise me they would make sure the installer would arrive with strobe lights. When they arrived, the installers looked clueless and said the only thing they had was a ceiling light that would illuminate a specific color ( not flash ) - what they showed me was worthless LOL - So, I the install was done without any lights. Seems to be a disconnect between those selling the service and those installing in my area.
@@SuperDesignguy im in the Dallas area and I work with safe haven ADT. There are different distributors for adt. Each on does things slightly different but safe haven is the largest in the nation. You mgihtve had a local dealer tho
ADT comes with a quality service plan which means you don’t have to pay for service calls and nothing extra to replace broken/malfunctioning equipment. They have a theft protection guarantee which means if someone breaks in while your alarm is activated, they write a check for $500 for your deductible. They have a 6 month money back guarantee which means if they have to go out there three times for faulty equipment, you get your money back and part ways with them.
Remember, they have authorized dealers. That means the authorized dealer sets their own pricing. With corporate, you won’t have the “$99” installation fee. Corporate has zero down/zero interest. You won’t pay anything upfront.
And best of all, they are rated A+ on the BBB. They’ve been around this long for a reason.
This comment is not true. I installed ADT in my home. It broke down within 3months. I only noticed after 1week that the camera wasn’t working. I called for repair and they were charging me extra 56$ to display a technician. This people are scams. Only for the money.
@@Nursea_bosslady it could be that you’re dealing with the authorized dealer. They have their own company. All they do is use ADTs monitoring centers. So for example, company “Strong Security” will use ADTs logo because they paid to be a dealer. However, “strong security” sets their own prices and service.
They are very tricky. Again, you need to check if it was an authorized dealer you went through.
Yup
One of the best review vids on RUclips bar none
Thank you, @Tim Tee!
ADT will always be the Nostalgic security home company, but remember at the end of the day the employees have their own security problems deal with. Stay Safe! we can get through this together
You no longer need a landline to get the low monthly rate with ADT.
Very good to know. Thank you
I have ADT and the outside camera (in Texas) sucks! The camera fogs up and sees nothing!
No offense but as an industry professional with 33 years of experience ADT has a poor reputation compared to most independent and locally owned security companies.
I like your channel and I certainly appreciate your efforts to educate lay people on the security industry. I would recommend highlighting the benefits of local and independent companies.
I understand that may not be financially rewarding but it would resonate with other security professionals like myself.
Thanks, Todd! That's a great idea
Good luck finding them
Why trust an independent company over ADT that's been around over 100 years?
Do you work for ADT? HOW MUCH PER WINDOW, like a 2x4.. or a 2x2. I think it sucks they cant provide estimates based on window sizes over the phone. They really want to get in your house to sell sell sell.
We definitely don't work for ADT, but you're not wrong! A lot of the professionally installed systems tend to upsell folks during their home assessments. We do have a list of our favorite home security systems if you're curious about what else is out there.
Excellent video with all the information I needed to know. Thank you!
How old is this. The jean dress shirt, the 70s teen hair
Didn't BTK work for ADT?
😂😂
ADT lives on their reputation only! They are WAY overpriced for a basic system is $50 a MONTH! Then you want to add additional cameras and other features? CHA-CHING Plus lets not forget their 2year MINIMUM contract which if you break they charge you MAJOR fees! In todays world this company has FAILED to keep up and charges WAY too much for what little they offer! Having dumped them myself and seeing their service first hand I will NEVER recommend this system to anyone. Do your homework!
@John Szatkowski We've hear this same story a lot, unfortunately. Did you end up going with a different system after your experience wtih ADT?
@@asksafewise
Yes, Ring. Before That I had Iris by Lowes that I went from ADT! ADT could even come close to the features Iris offered at 7.99 a month with cellular backup. The plug got pulled with Iris and used Smartthings for a short time before I realized it is NOT a security system. It's GREAT at home automation and still have it but after doing MUCH homework I chose Ring. Ring first and foremost is a security system and works well. They have since added many products for lighting and their camera storage plans are unmatched for MANY cameras for the $10 a month or $100 a year with NO CONTRACTS. I would rate Simplisafe 2nd BUT, when you start adding cameras the monthly price goes up and offers no better protection/response times. The bottom line is what you get per month. ADT is just out in left field and the additional camera storage fees other companies charge is just not worth paying $30+ a month vs. me at less than $10 cuz I payed $100 up front for the year with NO CONTRACTS limitless cameras (I only have 5) and cellular backup which is an absolute MUST for ANY security system! I will say Ring cameras are expensive but considering what they do to me it's worth the upfront costs for peace-of-mind. Is Ring perfect? No it's not but neither is any other system in this market. For me I REFUSE to pay over $660 (Or more) dollars a year for the same service (if not better) for $100 a year!
@@johnszatkowski6898 wish I would have stayed with ring. I had 4 ADT cameras installed in March and they haven’t worked properly since. Should have just gotten the monitoring 🥲
Great video explaining ADT. I'm moving to a new home and think I will stay with Vivint
Vivint ripped me off and I had a 5-yr contract that they didn't tell me about. I'm gonna stick with ADT...
@@malays4027 lol you wanna lease equipment then , or maybe you want technicians to look inside your cameras look it up on google right now
Love my Vivint
Yes, because ADT is 🗑. The security cameras I have don’t work properly.
@@malays4027 ADT was sues in 2018. Look up all the issues the cameras have. They can easily be blocked along with other systems. All you have to do to block an ADT camera from catching you on camera is to shine a very bright LED flashlight into it.
It’s better to find a small licensed and insured alarm dealer that will give you a better system and be STRAIT UP with costs! You will never get the advertised price. ADT is not the best!
Hi Fred R! We have contact information in our About tab here on RUclips. Shoot us an email and we can arrange something!
Great 😊
How to join the company for job ?
I actually work for ADT & I can confidently say that 80% of the information in this video is false.
It’s a very accurate review
ADT is a total RIP OFF! Do some research online and there are MANY systems out there that do the same job for WAY less a month! Everyone is different and prefers different things but, in today's world there are a TON of OTHER options out there for MUCH less money a month that offer the same or better features! A 5second faster response time does NOT warrant the outrageous prices they charge! PLUS, with some systems you have to schedule a person to come out and ADD components to your system at of course additional fees (ADT)! Think about it? If the police take over 5mins to respond in your area why should you pay double or more that other systems offer the same thing for WAY less to do the same thing? Hey! If you just want to throw money away so you don't have to use your brain than I guess that's good for you! But most of us in the the 'real world' live on a budget and do not want to needlessly spend money that you don't need to!
@@johnszatkowski6898
What systems out there do the exact same job and possibly offer better features according to you? I really hope you don’t come back and respond with any DIY systems either lol
Of course everyone has a budget to live with but if someone doesn’t think they can afford on average $45 a month to protect their home & family when typically everyone pays more for their wifi, cable, streaming subscriptions, etc then there’s something else that’s the actual issue & it’s not the monitoring rate being “expensive.” People tend to just make other things a priority instead of using their money the smart way. Just because a company puts the word “security” on their brand name, doesn’t make them the same as any other system. I will commend them though, smart way to make money off of a lot of people
@@asapmau
Well your site rated Wyze alarm so great and it does not even offer cellular backup! Do you really think a professionally installed system preforms better than DIY? Really? You are living in the 80's. It was obvious your site never really used Ring or other systems long-term and just go off each systems website features. You are going to recommend ADT with their prices? You have to be kidding me! They are crap! As I stated - DO YOUR HOMEWORK! ADT could not even tell me which zone triggered the system (That's helpful in case you hadn't noticed) and charge ungodly rates per month! Did you ever use ADT or other systems? Based on reviews I can say NOT! Did you ever mention with ADT professionally installed systems they charge over $100 to install a sensor? (after making an appointment) Or break a contract with them and what they try to charge you? Have you even done this or been in this situation? I think not! I guess if you have money falling out of you a$$ or are just incoherent then I guess ADT would be for you to do nothing and pay through the nose! Many people don't want to put out to have to actually think to do anything for themselves and just pay whatever! STOP!
@@johnszatkowski6898 My site? What site are you even talking about?? & Yes a professional monitored system does perform better than a DIY system. YOU should do your homework bc you obviously haven’t. A DIY system will go down as soon as you lose power or wifi. A DIY system is easily hacked... *COUGH* Ring *COUGH* .... How are you going to tell me I haven’t used an ADT system when I have one in my own house?? & I’ll gladly tell you ADT does NOT charge $100 to install a sensor, now you’re just pulling stuff out of your a$$. I think you’re actually the one who hasn’t ever used an ADT system bc anytime my equipment breaks or stops working, I pay a service fee of $30 and get my equipment replaced with new pieces. Go ahead and go do some real homework and then maybe come back and try to speak some facts about how systems function. Clearly a brain full of nothing but air thinking a DIY is reliable and a smart choice😂😂
A coworker of mine worked for ADT since the 80s all the way up to 2010... The company was sold to an overseas buyer and basically screwed him as well as others on their retirement. Employees hired lawyers, but to no avail... My partner as well as other long-time employees of ADT had to literally work for the rest of their lives because they had NO retiremwnt... This company sucks.
wow that’s so messed up….
Thank you for this video! I got ADT installed today. To be 100% honest in terms of security, I rank it 2/10. I would switch to another company however, I do not know of any other companies that will monitor or call fire/police when I am not home. Also, the DIY is not very reliable.
Look at SimpliSafe
@@johnsloan9466 simplisafe what a joke lol a corona mask and a hat would do that job to by pass that
Vivint
Guardian security
Really? Look into Ring or the other replies to your post! Ring and I'm sure these other systems will call fire/police also! Spend about 2hrs of your time and do some research on OTHER alternatives and save yourself some CASH! Since you signed up with ADT for 2yrs minimum GOOD luck trying to break that contract without paying LARGE fees!
I have worked for the company. All I want to say is dont do it. you will regret it.
I live in the UK where we are not allowed guns, I was told that we get a free baseball bat with every purchase. Is that true?
Very expensive ADT
Had a alarm fitted from a local company my phone called me if I am away from the home NO contract no service plan saving £££
ADT is horrible. I had ADT or about 6 years. About 2 years into my ADT system I changed my cable provider. A few years later I went to cancel my ADT as there are so many cheaper options. This is the horrible part. I found out that my cable company was not compatible wit ADT. So when I changed my cable company, It rendered my ADT useless. I did not know this and they did not tell me either. I was told this when I was canceling my service. For 4 years I paid $45 a month for no service. They refused to reimburse me for the time and money lost. My lawyer is now involved. Stay away from ADT.
Or maybe inform yourself better
You are telling me you are very irresponsible. Bro handle you're money how on earth did you let some much time go by with out noticing a thing? Really?
You just highlighted the problem. The only way I could know that the service was interrupted is by either ADT alerting me, or by having an emergency that was not responded to. That is the only way the customer can tell. ADT knew immediately and did nothing other than cash my checks.
@@rodriguezjohnnyj I feel you cause it would suck to happen to anyone anyway.
I used to work for ATT and DTV and I was required to tell you if you cut your phone lines you cut your security system during that time
ADT IS NOT A SMART Investment YOU CAN GET MUCH BETTER SECURITY SYSTEM
Hi Jacob. Would you have any suggestions ? I currently have CPI but due to a recent change with my VoIP service my CPI stopped working and I can't do over cellular due to the poor reception area I live in. Looking for alternative.
@@cdphotography2
I would recommend the ring security system, not too expensive and work just as well. Look into it!
@@cdphotography2 they love to tell you what not to use but not what to use lol. I just got ADT today. I’ll update you when they come out to hook everything up tomorrow.
@@jamesbroome151 how did it go?
ADT is fantastic-at charging you for service they don’t provide for you. My business went months with no communication between ADT and our management. By that I mean alarms would go off and managers would get the notifications thru pulse, but ADT monitoring had no clue an alarm had even sounded. When we ask them why they didn’t know what was happening with our system they sent techs out. This happened multiple times disrupting our workdays and they never fixed the problem. So we were charged for relatively expensive monitoring that they didn’t even provide for us. Good riddance. There are way better, and way cheaper options available. Beware ADT.
I’m an ADT user for years. What I learned early on is I AM responsible for testing my system MONTHLY. If I have a storm in my area, if my internet provider is down, ADT MAY get a notice that I am experiencing a failure to communicate. ( I had FC on my keypad) this could happen if my battery is low as well, (BAT will be on keypad). Every contract I’ve signed states this. So while ADT had “no clue”, it’s my responsibility to test my system monthly by call ADT and sending test signal to them. It’s inconvenient but it guarantees me my keypad and windows, doors, smoke, carbon detectors are working to notify my family of issues). Who would not do this monthly? And sign up for the phone app to notify you. It tells you if the sensors are offline you. Storms, extreme heat cause this as well --says the ADT customer who’s been one for decades.
WORSE yet ADT could not even tell me what sensor tripped the alarm that was going off! Are you f$%king kidding me?? At that time (several years ago) I was paying $45 a month with 5year old equipment! Needless to say when my bend-you-over contract was up I DUMPED them like a bad CRACK habit! With ALL the other options out there I can't BELIVE anyone would want this setup at the PRICES they charge for what LITTLE service you actually get!!!
Great vids. I love your review vids. That is the problem why we didnt get ADT. We bought a new home and looking for a security system. but ADT was so old fashion. The car salesman attitude is a no for me and my mom. Tell me how much for the equipment, not saying you get 1800 in stuff. And that 3 year contract. Pay the 99 upfront person will come tell you what you need at no obligation. Yeah sure...he will probally say your areas has been hit be buglers recently. I think this is why DYI is becoming more popular. People want to know how much and for what. They dont want to feel pressured by car salesman
Gl with DIY and no and your 1 year warrenty and paying everything up front or taking out a loan to do so. I do not have guns do DIY no work for these type people.
Music in the background is horrible
I know I asked for all the bells and whistles so I figured I would get a higher monthly bill, monthly.$63, upfront $2,000!!
There you go! There are OTHER alternatives out there that do the same thing for less MONEY a month! Do your own research and decide which is right for YOU! I'm not here to tell you which system is 'right' for you and your needs. Everyone is different!
Hey! If your willing to pay that then great for you! But your getting ripped off!
@@johnszatkowski6898 I ended up with Vivint, would not recommend ADT
@@johnszatkowski6898 absolutely correct, I was one of the one that didn’t do my research. Mainly because I know friends and family that have ADT. Well I got the security cameras installed in March and they haven’t worked properly since. Poor decision on my part. Stay away from ADT
@@goddessmaat9926
I got burned by ADT as well! So, yes will NOT recommend. I'm not telling you what system to buy - do your own homework and make your own choice that works for you! There are MANY options out there!
You need to update your 3 year old video here. In tech, that's stone age days!
When I first had ADT installed in my home in 2009 I refuse then to have them hook up to a landline
who in the world would do such a thing when Someone that would do harm would only have to clip the outside phone ☎️ line. And who still has a landline in 2021?
It’s too early for a house fire I get worried about it
ADT are professional’s. And you get quality. They also install it for you. We didn’t have to come with up with money at front. And they did not push equipments on us. Where is this coming from.
Don’t purchase Blue ADT. Read their reviews first.
Do a review on us please
I Laughed when she said installed professionally. Good one.
I tried to leave reply, but I think they removed it
ADT Is Awful we have it on my 80 yr old Mother-in-laws home because she dosen't want to live with family yet problem I Saw A Man open her Front door and run away he showed up on Camera at 11:13pm lastnight what the heck ADT this could be much Worse Who's Monitoring This System other than Me OMG never Again we Will be Speaking to the Police in the Morning and Possibly A LAWYER.
Wanna pay double or even triple, call adt. Want cellular monitoring for your existing Honeywell, DSC, 2gig etc for as little as $18/mo? Call a company like Geoarm or Alarm Relay
ADT is bad service, I call to cancel the service and they office lower payment and they hook me up extra two years contract with out telling me.
I dont have the internet so ADT & Brinks seem like the only 2 options..sigh! Cant believe a mobile phone cant be used!!
There are MANY options out there that have cellular options. Do some research!
Only ADT has a cellgaurd they first and only company in USA to do it first because ADT protects white house. Sounds like mis-information TBH.
@@MoralKombato
Do you really need 'White House" security for your home? Really? What secrets are you guarding to command the prices they charge? Keep watching CNN! They tell you everything they want you to hear. And get the EXPERIMENTAL 'JAB' as well and get your free doughnut or whatever else they try to bribe people with. A alarm is simple - did someone open a door, a sensor get tripped? Hey! go ahead and spend 2 to 3 times more each month for your false sense of security and enjoy!
@@johnszatkowski6898 ADT blue is diy not sure what you are saying thats what I have; I do not watch Television cable.
@@MoralKombato
I don't watch MSM either but if you actually read into other other companies you too will find that ADT is ripping you off! Keep paying your 2year service contracts then! Try cancelling! Then you will see what I mean! How much extra do you pay for each camera a month? Or do you have any? Try adding some cameras and see what your monthly payment increases too! If you want to pay $50 or WAY more a month cuz you think ADT has your back then that great for you but you could be saving ALOT of money a year. That's all I'm saying! if you have money falling out of your A$$ then pay through the nose if you feel 'safe' but you don't need too!
Ty
I own adt now meow
meow
Esa es u a estafa te dicen 2 años y estás firmando 3 años
Hey that’s my name too you spelled my name correct in my last name not correct but it’s Edouard yours is Edwards
Twins!
I’m in a security industry and I highly recommend you stay from a DIY system. The reason is because it’s wireless and you have no back up battery system. When you’re not connected directly to the hardwiring of the house with an SEM module, All the burglar has to do is cut your power and it turns off the alarm system. Or they can just break into the house and rip your panel off the wall. What if you have to evacuate because of a hurricane or tornado? Your house is going to be completely insecure because you don’t have any power. DIY systems are not secure! Stay away from them!
Hi Matt V! That's not entirely true. Nowadays many of these DIY systems have backup batteries that last up to 24 hours. But there are definitely pros and cons to DIY systems in general. Thanks for sharing!
stop lying.... these systems have build-in backup batteries and cellular modulars in case of power failure.
YES ITS TRUE adt is a GARBAGE company to deal with, I WILL NEVER USE adt GARBAGE NEVER AGAIN.
I don’t own adt
And DON'T ever either! SAVE YOUR MONEY!
White Sandra Johnson Steven Walker Lisa
blue is garbage.. if u cant get regukar adtopt for simpmisafe or cove
Es una basura para cancelar servicio se portan bien basura con uno de cliente no la recomiendo
I’m an ADT instal tech… This is 50% false information
Awful costumer service they need to hire better people because this rude snooty costumer service employee they have will only give the company a bad name
THIS IS THE WORST SYSTEM IN THE WORLD BUYERS BEWARE
Nothing in this video is TRUE.
Says who?
Me
@@notsafevirus9091 ,
Don't tell me you must work for ADT.
@@notsafevirus9091
You've memorized the script haven't you!
ADT security cameras are 🗑
This is the worst system in the world
Dog doo
Complete poo security system
👎👎👎
Adt is junk. My doorbell camera worked for 15 hrs after install. The HD camera worked 3 days. I have to get a repair tech out. Don't buy, this stuff is cheap Chinese junk