I do not like that level of personal service, I'm a very private person, and cringe when someone I hardly know asks personal questions EXCEPT for the financials, I am hiring you to help with my financials nothing more, but when I started using their service the guy didn't listen to a word I said, he mixed my funds together with my sons (who I manage), he didn't listen when I said I had a govt pension to factor in, just so many things, So you have the personal side of things, I want them to listen to what I'm there for and that the financial picture,
Relationship is everything. Worked in phone sales/support for over 35 years and got many calls from angry customers. Often when the call ended, they were crying with happiness or acknowledgement that you understand them. You empathize and use the tools/service allowences given to you to satisfy the customer.
Josh, I am using PAS presently. My advisor is a wonderful young lady and when I get to talk to her, she always gives me great service...BUT...all the rest of their service is soooo bad. I understand their service has been declining, for years. My portfolio is slightly over $1.1M. I am paying 30 basis points a year for the service, and the only real thing VG does for me that I can't do for myself is Tax Loss Harvesting. I have my money in the 4 Fund Portfolio, and I had it there before I transferred to Vanguard! She did reallocate and get my Bond house in better shape, but otherwise...NADA. I think I will looking your idea...leave the money there and get my plan reviewed annually by fresh eye for $1K-$1.5K a year, from outside.
Hi Josh. I enjoy your videos. I moved my money to Vanguard a year ago and have experienced what you're referring to in this video. If you invest $500,000 with Vanguard, you do get more personalized service. I'm at a little over $300,000 so I'm just a number. I'm looking at an organization in Houston called Oak Harvest Financial Group but they require an initial investment of $500,000 so I will have to wait. I'm 61 and want to retire sometime in the next 4 years. My main concern is managing my brokerage account, ROTH IRA, 401k, and military retirement in the most tax efficient way now and after I retire. I will also need advice on whether to Roth convert or not. Thanks for all the information you share.
Great video. Personal advisor services is very good for somebody looking for a low-cost investment platform. You are right that the service is based on vanguards investment methodology that is scalable and not particularly customizable. If you have less than 500,000 in assets you will be pushed off to a pooled model that is not very good. If you have over $500,000 then you get a dedicated advisor who has a book of 300 clients. However I will say that the service you receive at Vanguard is very dependent on your advisor. Some advisers are better than others. Advisors at vanguard are not rushed for time as much as everything is so broiler plate.
Great video as always !! All my investments are with Vanguard. I looked into the personal advisor program-I decided against it because it looked like their sample models were just picked from a generic formula after the questionnaire... nothing to do with tweaking my personal portfolio for my personal needs
Great video and topic. New and subscribed. Quick question if you don't mind. I've been with vanguard for 10 years and am now considering working with the PA service. All my accounts are currently in various Van funds and we are talking about moving them to identical ETFs. Any reason not to do this? (They tell me no capital gains will be incurred & identical holdings so returns should be similar). Thanks.
Josh did something foolish. I left Vanguard for a guru rep that worked with Ray Lucia "buckets of money pitch" early 2000s. They were preaching from rooftops non traded REITs best thing in the world can't go wrong.but he said it's illiquid but, he said you don't have to worry about that you get your average 6% dividends every quarter. So we all know how the story ends. The real estate market tanked. I think we lose half or more of initial investment in the REITs Mr. one on one CFP moved up & out of the Lucia bucket system. After this last crash Dec I fired him he was a little disappointed. He says from now on I only accept clients that appreciate my work & with 2 million in assets. I was a fool for leaving Vanguard in beginning.
The 2000,s were bad for many ( the lost decade) If you had started your buckets in early 2000 before the market tanked you would have benefitted by having your income secure for the next 15years (in Lucia,s strategy he recommended 15 of guaranteed income in buckets 1 and 2)in that 15 year time frame the market has recovered nicely for many if they had stayed the course .
@@sergiosantana4658 Agree we didn't lose everything just the REITs allocation got hit hard. But for the most part wasn't bad my mother was retired had a guaranteed fixed income annuity with Jackson for a couple of years. She passed away in 2010 i inherited the IRA.
@@HB-yq8gyLucia won a supreme Court hearing last year he is still trying to clear his name for pitching REITs in his seminars without proper back testing .
I do not like that level of personal service, I'm a very private person, and cringe when someone I hardly know asks personal questions EXCEPT for the financials, I am hiring you to help with my financials nothing more, but when I started using their service the guy didn't listen to a word I said, he mixed my funds together with my sons (who I manage), he didn't listen when I said I had a govt pension to factor in, just so many things, So you have the personal side of things, I want them to listen to what I'm there for and that the financial picture,
Fidelity does an initial call for 45 mins and then you meet with them.
Relationship is everything. Worked in phone sales/support for over 35 years and got many calls from angry customers. Often when the call ended, they were crying with happiness or acknowledgement that you understand them. You empathize and use the tools/service allowences given to you to satisfy the customer.
Josh, I am using PAS presently. My advisor is a wonderful young lady and when I get to talk to her, she always gives me great service...BUT...all the rest of their service is soooo bad. I understand their service has been declining, for years. My portfolio is slightly over $1.1M. I am paying 30 basis points a year for the service, and the only real thing VG does for me that I can't do for myself is Tax Loss Harvesting. I have my money in the 4 Fund Portfolio, and I had it there before I transferred to Vanguard! She did reallocate and get my Bond house in better shape, but otherwise...NADA. I think I will looking your idea...leave the money there and get my plan reviewed annually by fresh eye for $1K-$1.5K a year, from outside.
This is older, but considered that with Vanguard, late 2021. It was to be 1500/quarter. Lasts a year (6K/year.)!You quit anytime. Nah….
My Vanguard advisor sent me a huge chocolate/fruit basket when I had shoulder surgery.... more than I got from family and friends lol.
Really? Wow
Yeah our Vanguard Rep Ryan Wibbens was great. I think now Vanguard reps are trained to have more empathy and passionate about what they do.
Sounds like somebody has a very big account! 😁
I HOPE YOUR SHOULDER IS BETTER NOW
When my dad passed away, they sent me a HUGE Basket of Flowers ($100 plus arrangement) and they made the transfer of accounts so simple.
EDUCATE YOUR SELF AND INVEST FOR YOUR SELF AND SAVE THE FEES YOU WOULD PAY THEM.
Exactly all anyone needs is Wellington, proven time and time again.
Great insight from your experience.
Hi Josh. I enjoy your videos. I moved my money to Vanguard a year ago and have experienced what you're referring to in this video. If you invest $500,000 with Vanguard, you do get more personalized service. I'm at a little over $300,000 so I'm just a number. I'm looking at an organization in Houston called Oak Harvest Financial Group but they require an initial investment of $500,000 so I will have to wait. I'm 61 and want to retire sometime in the next 4 years. My main concern is managing my brokerage account, ROTH IRA, 401k, and military retirement in the most tax efficient way now and after I retire. I will also need advice on whether to Roth convert or not. Thanks for all the information you share.
Great video. Personal advisor services is very good for somebody looking for a low-cost investment platform. You are right that the service is based on vanguards investment methodology that is scalable and not particularly customizable. If you have less than 500,000 in assets you will be pushed off to a pooled model that is not very good. If you have over $500,000 then you get a dedicated advisor who has a book of 300 clients. However I will say that the service you receive at Vanguard is very dependent on your advisor. Some advisers are better than others. Advisors at vanguard are not rushed for time as much as everything is so broiler plate.
Wow amazing, personal relationships are not one size fits all. Sounds like the boss and company are not using the concept hungry, humble , smart.
Great video as always !!
All my investments are with Vanguard. I looked into the personal advisor program-I decided against it because it looked like their sample models were just picked from a generic formula after the questionnaire... nothing to do with tweaking my personal portfolio for my personal needs
Exactly!
I am new at this. What’s the alternative and what is the cost? Is the service more detailed?
Great vid. I was a straight up index low fee only guy. Till I came across dustin. He’s great, you too!
Right on, thanks for the kind words
Unfortunate but everything has become a commodity and lowest cost wins every time
Great video and topic. New and subscribed. Quick question if you don't mind. I've been with vanguard for 10 years and am now considering working with the PA service. All my accounts are currently in various Van funds and we are talking about moving them to identical ETFs. Any reason not to do this? (They tell me no capital gains will be incurred & identical holdings so returns should be similar). Thanks.
Josh did something foolish. I left Vanguard for a guru rep that worked with Ray Lucia "buckets of money pitch" early 2000s. They were preaching from rooftops non traded REITs best thing in the world can't go wrong.but he said it's illiquid but, he said you don't have to worry about that you get your average 6% dividends every quarter.
So we all know how the story ends. The real estate market tanked. I think we lose half or more of initial investment in the REITs Mr. one on one CFP moved up & out of the Lucia bucket system. After this last crash Dec I fired him he was a little disappointed. He says from now on I only accept clients that appreciate my work & with 2 million in assets. I was a fool for leaving Vanguard in beginning.
Man , that stinks
The 2000,s were bad for many ( the lost decade) If you had started your buckets in early 2000 before the market tanked you would have benefitted by having your income secure for the next 15years (in Lucia,s strategy he recommended 15 of guaranteed income in buckets 1 and 2)in that 15 year time frame the market has recovered nicely for many if they had stayed the course .
@@sergiosantana4658 Agree we didn't lose everything just the REITs allocation got hit hard. But for the most part wasn't bad my mother was retired had a guaranteed fixed income annuity with Jackson for a couple of years. She passed away in 2010 i inherited the IRA.
@@HB-yq8gyLucia won a supreme Court hearing last year he is still trying to clear his name for pitching REITs in his seminars without proper back testing .
Thanks Josh good info.
Some say KYC I say KFC!
sorry but I find this unwatchable with all the bobbing back and forth. i'm literally getting disoriented
Great video!!!! Josh is very insightful.