Hi Steve and PartSelect, My 85-year-old parents' fridge quit the day before Thanksgiving. I'm a single mom who can barely wield a screwdriver. But with my mother stressing over a costly repair, I took a look online. We had all zeroes flashing on the display, and the interior lights blinking on and off as other folks described, so figured it was the main control board. Found your video, ordered the part, and got the fridge running within the hour. THANK YOU SO MUCH! Never would have attempted it -- or even known to try, without your video. Way more satisfying than paying a big repair bill.
Thank you Steve. Your impeccable video gave my husband and I the confidence to do this repair ourselves. You saved the budget and the planet from another large landfill deposit.
Thank you, Steve!!! I was able to change my refrigerator's control board with your clear instructions. And yeah, it was an easy procedure. Just had a little trouble loosening the plugs. I did not have to wait for my husband to do it. I also want to thank the service technician who was so honest to tell me that I can actually do this myself and even offered a Part store where to buy the board. I actually saved $300 from the estimate the technician quoted. Great to have honest helpful people!
Like many of the other people stated, the interior lights worked but the fridge and freezer were no longer cooling. It may or may not be related that I was also having on and off again problems with the in door water dispenser not working. I ordered the control board off Amazon yesterday, installed it today, and it works perfectly!
Thanks so much. Fridge died and I was thinking we'd need to purchase a new one. A little searching found your video. Invested in a new board, which installed quickly and easily following your instructions. Fridge is working now (though, since this is a GE product, I'm keeping my fingers crossed!). Thanks again, and all the best for the new year.
Hi Renae! Wow, thank YOU so much for the wonderful feedback. It's highly appreciated! Yes, I am Canadian. :) Great job on the multiple repairs. Cheers.
Appliance repairmen came to my home and diagnosed that I needed a new main control board, so I was happy to find your video and do it myself, saving me about half. However, once I installed the main board, there was no sound coming from my fridge until I pressed the Turbo Cool button. Then there seems to be some motor going. (More)
I just replaced my main control board after figuring out it was behind why my water / ice dispenser was inoperable. I did some pricing and found that Ebay had the best price (the manufacturer wanted nearly 3 times the price I paid on Ebay for the same part). A quick review of this video made it extremely easy to replace the board. My only issue was the pegs that kept the board in place...they were a bit tough. Everything else fell into place and the dispenser works like a charm.
Hi Andy, Thanks for your question and I'm sorry to hear about this! I would say it's likely that replacing the control board would resolve the issue, based on the limited information I have, and not being there to look at it myself. You can check its voltage first. You may find it helpful to search part # WR55X10942 on our website, where you'll find about 140 customer experiences (the problems with their refrigerators, repair tips, etc.) related to this specific part!
Hi there, Thanks for your question! Unfortunately, the part number WR55X10942 is not compatible with your model. I would suggest checking for the appropriate part number with a local appliance repair company, and then searching for that online, like you mentioned. Sorry I can't be of more help. Good luck in your search.
Yeah, I did realize finally that was the easiest thing to do and did just that. I was exploring options since this was my first time and didn't wanna mess it up. Thanks for taking the time to respond!
Got a technician to check the fridge. The evaporator fan motor was not working, so replaced that too. Now the refrigerator is working and cooling 100%.
Prior to replacing the board it was clicking for a week, then stopped getting cool. The fan was barely moving at all, so based on your diagnosis I assumed replace the motherboard. Well this helped the fan! It is turning full speed now but it is clicking away! Ugh... Can't tell if it is getting cool. Too soon to tell. I hope so!
Hi Steve! I feel like I know you!!! I just want to say thank you for the VERY well done video on repairing appliances! I've watched your vids on replacing a dryer belt, as well as just today repairing my 8 year old hotpoint fridge. I replaced both the compressor fan motor and the control board, and I owe it all to your informative, easy to follow, instructional video! So this girl just wants to thank you, thank you, thank you! P.S. Are you Canadian? (jus wundrin' lol!)
Thank you thank you thank you!!!!!! I just replaced the motherboard by myself after buying the part needed on Amazon for just $100. Now waiting patiently to see if the clicking noise doesn't come back and it starts to cool. Fingers crossed. Really do not want to buy another $2400 GE Profile fridge.
I had a similar problem and the solution is very easy! Just unplug the green ground wires from the old board (they are connected via a brass spade plug and pull off, maybe withe the help of pliers or tool to ease the plug off) and install them in place of the wires on the new board. Ta-da!
@partselect I already tested the evaporator thermistor together the thermostat, food thermitors but they are all fine. Before we had defrost problem with our refrigerator, i just unplugged the AC cord to defrost the ice build up to the evaporator coil. I think my Control main board is the cause of the problem but I'm not sure because I didn't see any blown parts from the control main board. If i do have diagram for the main board i could check the voltage flow to the IC parts of the main board
Its GE model GSL25JFXBLB, there is no frosting at all, I put water in ice tray and it just cool the water, and its stop making ice couple of months now, Thank you Steve
Thanks, great video! I've got the GE ets22xbmbrww that wasn't cooling properly and was told it was the board. Thanks to your instruction I was able to replace the board as shown, but now the compressor doesn't turn on at all. When I put the old board back in I can hear the compressor working right away. Bad new board? Interior lights still work with new board but that seems to be about it. Thanks!
I got a GE Model# - GSS25QGTB, my problem is the top half of the freezer and fridge doesnt get cold but the bottom half does, Was told by a repairman that it was the control board, Bought a new one GE# - WR55X10560 wich looks Identical to the one in your video, Once I installed it the control panel on the front of my fridge displays nothing but zero's when I try to adjust the temp, The old board motor still allows me to adjust the temp but not the new one does nothing but display zero's.
I really hate those boards. I get these refrigerators as scrap after they are 6yrs old. I would like to figure out how to re-wire it to by-pass the board using an old 70s fridge as an example. The defrost timer was a reliable mechanical timer & all of that stuff worked without a computer board.What mostly fails in these new fridges are the board components in a planned obsolescence, I say scrap the board& convert back to more reliable technology.Watch the youtube video The Light Bulb Conspiracy
@partselect I already replaced the the overload relay and the start capacitor for the compressor of my GE side by side refrigerator but the motor was running together with the fan for the condenser and the overator but the air coming out the freezer and refrigerator was still warm. I check everything thermistors, thermostat, heater coil, motor compressor. I replaced the main board but the problem still exist. Kindly help me to troubleshoot my refrigerator. your reply would be appreciate!
I had a similar problem. If you search the internet you will see a common problem is that the small spring occasionally pops out of the recessed hole. Remove the tray, pop the spring into place and you should be good to go.
Hello Steve, I have a code located on my temperature control panel. The refrigerator side,nor the freezer side. I will recheck the compressor and its related parts: overload relay and start relay
(part 2) But when I press the Turbo Cool setting, the temp reading on the right hand of the top panel seems to indicate an error. If I turn the Turbo Cool back off, it will give me a temp reading (right now 35). There is no display for the Custom Cool setting. It is blank. Is there something more I need to do to reset everything properly? GE Profile Model PSS26SHPASS. Thanks for your videos. What a great help!
Thanks very informative. 5 months ago I had an appliance repair person replace the motherboard and took it with him. I protested, and was told I would have to pay an additional $50. Core charge. I think the timer may be bad again. Have you ever heard of a core charge?
@TheDangergirl10 Not completely, the board shows the right display when I click the 'adjust temperature' on the outside display board and then goes blank. But I can live without that as the fridge is cooling now.
Steve - Great video. I live in the NE Sierra of California. We had a really bad wind storm today. The power went out and tried to come back on about 6-7 times before it was stable. Power interruptions are common here, as are power spikes caused by the autoreclosers. Today my GE 6 year old PSI23MGWA BV (LM415774) did not restart... it was clicking at about 1 second intervals and had zeros running across the displays. The interior lights would pulse with the clicking. I killed the breaker same problem. I pulled out the unit and pulled the plug for about 5 minutes, same problem. While looking online for troubleshooting data, the unit restarted. Troubleshooting seems to indicate the Main Control Board (MCB) failed. For about the past 18 months, the ice dispenser door has had problems. The door would open for a second or two, the ice would fall, then stop, the door would close. Retrying the process would result in a few more cubes. This problem does not surface with dispensing water and does not seem to be a problem with crushed ice, but I do not use crushed ice often. Sometimes when dispensing ice the above problem exists and the indicators on the door control panel dim. Do you think these issues are related to the MCB, too?
Hi Murray, apologies for not getting back to you on this sooner; although it looks like your repairman spirit sorted the problem out impressively. Congratulations, and happy future repairing!
Hello, I have a broken WR55X10156 board and I bought a wr55x10942 instead by mistake. It has everything the same except that the WR55X10156 has some pins (J15) where the compressor is connected and the wr55x10942 only has the solder on the board without those pins. If I solder the two pins from my old WR55X10156 to the new wr55x10942, would my refrigerator work? Since all the new board is the same as the old one (Except that) Thank you!!
So thankful for your videos. The relay for the water and ice dispenser is not working all the time. Instead of replacing the entire board, I was wondering if you can just replace the relay? I think my husband is worried that he could then ruin the entire board soldering the new relay.
Hi Vanessa, Sorry for the delay in my reply. I would not recommend an attempt to repair the control board. Most electronic circuit boards are sealed with a coating to protect from moisture and replacing components involves abnormal amounts of heat from soldering tools that usually damages the foil conductor or other components on the board. If the relay is defective, we would suggest to replace the complete control board. Good luck with your repair.
I have tested the defrost thermostat, defrost heater (which appeared to be burned out because there was soot around the springs that i cleaned off but it still showed continuity,) I tested the evaporator fan via the control board as well as the control board itself and everything was showing the proper readings on the multimeter. The thermistors on the freezer side tested at about 15.30 ohms while the fresh food side read higher at almost 16 ohms. Would that be the culprit?
Thank you for this instructional video. Out of curiosity, is there a way to buy those plastic mounting tabs and put in place? I'm about to replace my board for a wooing sound from the freezer section... which from many other testimonies seem to also be the cause of a faulty board. But my old board sits on only 1 tab. The others must have broken off from prior repairs done?
filipinofighter1 1 second ago @partselect I don't know if the compressor motor in my refrigerator has a capacitor but basically most of the compressor motor they use to have capacitor. There was no build up of ice on the evaporator coil because the air flow was warm in the freezer and refrigerator even though the refrigerator was running for 5 hours and ice maker didn't make ice. Let say the capacitor is broken but why my compressor motor is running?
Hi Steve the only thing on in my refrigerator that is on is the internal light bulbs but is not making noise and the lights in the buttons and the numbers the say the temperature are off two what's your recommendation ?
the control panel to the side door there is no power is going to it?..do I have to replace that board your doing, or the circut board to the front of the door?..the rest of the refregaror is working,making ice its cooling but the controls are dead no way of getting water from the despencer ice nothing completely dead..any sugestions?.. paul
Hey Steve - great video! My motherboard shorted out and melted one of the plastic pieces that plug into the motherboard.. in particular the one that provides power for compressor/defrost/line in the top left. GE cannot find that part number to order... any suggestions?
Experiencing an issue similar to SantoCastronovo on a GSL25XGWA. Front panel has one light on (water, crushed or cubes) but when you hit the dispenser all lights go off and won't dispense anything. Also tried unplugging for a while an it didn't work. Wondering if it is related to the main board or if there is something else inside the door that I should be looking at.
i have to replace the main control of my side by side refrigerator. problem is i don't know which type of board the fridge works with.model of the fridge is gsm23qeta
I have a GE GSH22SGRESS. The main board is clicking. I have ordered these parts. mainboard - WR55X10942 Motor DC SOND FAN - WR60X10209 defrost therm - WR50X10068 Overload/relay - RCO410 and... a compressor kit - WR87X10211 will I be able to fix my fridge with all of that? I can manage the small stuff but I can't find a vid specific to the fan and the compressor? What order should I put them on? Main board - fan motor-overload/relay/defrost thermo/compressor? THANKS!
I've got the exact same issue with mine. Just happened today. The inside lights go on when I open the door but the temp display is dead and it is not refrigerating anymore. Everything is getting thawed. I've checked all the obvious things so I think it's the control board.
Manufactures like to move those boards around so it maybe mounted down in back by the compressor or some mount them behind the front grille secured to the underside of the bottom of the fridge. Good luck and know your not alone in hunting down this sort of thing.
I held all four colder and warmer pads for 3sec but nothing happend, should I just leave the the fridge plugged in and hope it defaults back to normal mode?
My GE model # GSHF5KGXBCBB, is a side by side, was not cooling. The lower part of both sides were cold. Everything else looked fine, the ice/water dispenser, the temp. measuring panel is fine, reading, no zeros. I have replaced the board two times before because of the same problem, and it got back to normal. But this time It has been 72 hours since replacing the board and the problem remains. Any idea of what is happening? Any help would be greatly appreciated. Thank you
I have a GE refrigerator model # GSS25LGTCWW. The water /ice dispenser does not work ( just panel light/buttons) . Ice maker is making ice... Everything else works!! Will you please let me know what will be the problem . Thanks
GREAT video !!! thank you ! In the direction that comes with the board step 5 calls for cutting green wire where the compressor to capacitor ? It's not part of your video, which made worry.. wanted to post something before I cut a wire.
Hi Eyal, I am in the middle of this same situation and not sure what to do about cutting a green wire or not. How did your repair go? Did you ever find out what to do?
@partselec my ge frig modle gss20iemb is not dispensing water and there is a clicking sound on the mother board can you help the ice is still being made but no water is coming out ?? thank you
Great information and i like the way you present the videos. I have a question. I am attempting to replace main board on my refrigerator and the part is different and is replaced by WR55X10942. Issue is that comectors are a bid different and althought it was diagnostic as damage board. It does not start
@partselect I already tested the 3 thermistors, thermostat, heater coil but they are all fine. I didn't see any blown parts from the control main board model number WR51X10055. What would be the cause of the problem. The motor is running together with the blower but the air flow is warm. I would like to know if the control main board should be replace.
Hi Steve, i had a 3 years GE, its not cold, I try unplug for 24 hours but still not working, you think replace the board will solve the problem ? I look up the model and the part number for replacing the motherboard same exact the one you show here on your video, many thanks
Hi Thanks for your videos!! Replaced the main control board on our non-working GE Profile Fridge.. fridge is now working, but the LED display is not on (the one that displays and adjusts temp) Any idea what I can do to get this to work? Can fridge continue to operate even if this display does not? Thank you!! (p.s. ice controls/ water dispenser also not working)..
@partselect I already replaced the main board of my GE refrigerator side by side model DSS25KSRE with a replacement model WR55X10942. I just follow the instruction manual that it came with main board but unfortunately my refrigerator still the same that the motor was running together with the fan and evaporator fan but the refrigerator didn't cool. What would be the next diagnosis to fix my refrigerator. Kindly help me troubleshoot my refrigerator.
I have problem with this frig where a loud clicking is coming from the circuit board and nothing is starting.I do not have a troubleshooting flow chart to diagnose whether the board is bad.do you have any ideas?
Hi Steve... my model #GSS20IETA CC has a ground connecting to another green wire from to the fridge along with some other wires to the bottom connector. The new board has a ground system like this video and the wire is not long enough to reach the bottom area where I would screw it in. Question? Would I need to connect to the ground wire coming from the fridge like the old board or can I leave that out and find a way to make the new ground wire reach the hole at the bottom? Appreciate any input.
Hi, I have a GE refrigerator model GLM23QETA GS (assembled in Mexico). My problem is that paddle (just down) ice maker is not returning to its position once ices are pushed down, then ice maker is not working. Please let me know how to repair it. Tks in advance.
I have a GE Profile Artica side by side, I need to replace the control board (part number WR49X10152) and I was wondering if it is as easy looking to do as this video showed?
Hi all, I recently had a refrig tech come to the house and diagnose the refrig. the refrigerator wasn't cooling. He said I need to replace the evaporator fan and the control board. I replaced those and the refrigerator is still not working. Any thoughts? Were there any tricks when replacing the board that I should be aware of?
@partselect We have GE refrigerator side by side model # DSS25KSR. Its no longer cooling but the fan motor is running fine. There is no build up of ice in the evaporator coil. Do you think the mother board is the cause of the problem of my refrigerator. Kindly help solve my problem. Your reply would be appreciate!
My fridge is now making the dreaded "click, click" noise, coming from the motherboard. I see the fan inside the freezer "start/stop" w/ each click. I've ordered a new replacement board- which will arrive in two days. Question: Do I keep the fridge plugged in, in hopes that it will keep cooling itself; or do I need to clean the food out and unplug it until I can replace the motherboard?
Hi Steve, I am having trouble with model number GSH22JSTA SS. We had this fridge in storage for the past couple months, I believe a fuse blew. The inside lights are working, however the refrigerator does not get cold, it doesn't sound like it's running, and the control panel (that has the water/ice disp and temp control) does not turn on. It isn't under warranty and I am wondering if I buy this part and install myself if this might be the source of the issue. Please help!
I have a GE frig model number PSW23RSWA ss. I recently replaced the mother board and evaporator fan. However, now the compressor will not come on. What are the possible reasons for this. Not sure if this model has a start capacitor. Thanks for any help.
How do you remove the cord attached to the 3 metal prongs? In the video at 1:39 he just barely touched it and it popped off. I can't get it loose at all
I have a GE Model #GSS25QGTB The temperature control settings are set to 0 for the freezer and 37 for the fridge but throughout the day the temperatures for both sides fluctuate on their own. The freezer side gets warm enough that the ice starts melting causing water to leak onto the floor. Any help would be a appreciated.
I have a GE Profile side-by-side refrigerator; model number is PSW23PSTA-SS. The control board model number for MY refrigerator is WR49X10152. Question: is replacing a WR49X10152 control board similar to THIS video showing replacement of a WR55X10942 control board? Thanks!
Steve - before spending $$ on this part, how to you check to make sure this is what is broken? We have a GE PSS25SGNABS we bought used and it constantly freezes in the fridge and will not maintain a correct and constant temperature. It has the same problem with the freezer section as well, but that's not as bothersome since everything on that side is supposed to be frozen.
I would test a few other parts first to make sure they are working properly before replacing the control board. Start with inspecting and testing the temperature sensors in the fridge and freezer to make sure they are working properly.As well, make sure the air damper is working (it allows cold air to pass from the freezer/fridge section and helps maintain the correct temperature) Locate the baffle/damper and operate the control knob to verify that the linkage is intact and that it moves freely. If the damper/baffle is stuck in the closed or nearly closed position or does not move freely, then it should be replaced. Next have a look at the defrost thermostat and the heater and test those parts to make sure both are working. Finally, the control board for signs of arcing, burnt connections or damaged foil. Remove power from the appliance before inspecting the control board. Is your fridge display any error codes? Hope this information helps.
good night friend, first of all excuse the translation use google translator, I'm from Venezuela and I have a problem with my fridge, take it to the power supply (110V) and then placed comes with an error in the HRS board. and takes a long to boot up or turn on, giving sounds like a turning reley before firing, takes about 45minutes to light, which will not fail if the control board or boot trainer?, I need your help.
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Hi Steve and PartSelect, My 85-year-old parents' fridge quit the day before Thanksgiving. I'm a single mom who can barely wield a screwdriver. But with my mother stressing over a costly repair, I took a look online. We had all zeroes flashing on the display, and the interior lights blinking on and off as other folks described, so figured it was the main control board. Found your video, ordered the part, and got the fridge running within the hour. THANK YOU SO MUCH! Never would have attempted it -- or even known to try, without your video. Way more satisfying than paying a big repair bill.
Just wanted to say thanks! Your videos have saved me two calls to a repairman for what turned out to be easy fixes!
This video saved my family lots of time and money! We were going to be overcharged by a refrigerator repair company! Thank you for posting this!
Thank you Steve. Your impeccable video gave my husband and I the confidence to do this repair ourselves. You saved the budget and the planet from another large landfill deposit.
Thank you so much! We just saved $400.00 and didn't need a repair man to come to the house during covid-19! Thank you thank you thank you!
Thank you, Steve!!! I was able to change my refrigerator's control board with your clear instructions. And yeah, it was an easy procedure. Just had a little trouble loosening the plugs. I did not have to wait for my husband to do it. I also want to thank the service technician who was so honest to tell me that I can actually do this myself and even offered a Part store where to buy the board. I actually saved $300 from the estimate the technician quoted. Great to have honest helpful people!
Like many of the other people stated, the interior lights worked but the fridge and freezer were no longer cooling. It may or may not be related that I was also having on and off again problems with the in door water dispenser not working. I ordered the control board off Amazon yesterday, installed it today, and it works perfectly!
Thanks so much. Fridge died and I was thinking we'd need to purchase a new one. A little searching found your video. Invested in a new board, which installed quickly and easily following your instructions. Fridge is working now (though, since this is a GE product, I'm keeping my fingers crossed!). Thanks again, and all the best for the new year.
You are the best, Steve! A million thank you's are not enough for teaching me how to put in a new control board and fix my dang refrigerator!
alycehogetraining You're welcome a million!
Hi Renae!
Wow, thank YOU so much for the wonderful feedback. It's highly appreciated!
Yes, I am Canadian. :)
Great job on the multiple repairs. Cheers.
Appliance repairmen came to my home and diagnosed that I needed a new main control board, so I was happy to find your video and do it myself, saving me about half. However, once I installed the main board, there was no sound coming from my fridge until I pressed the Turbo Cool button. Then there seems to be some motor going. (More)
That's great news, Donna! Nothing wrong with money saved :). Wonderful job on the repair!
I just replaced my main control board after figuring out it was behind why my water / ice dispenser was inoperable. I did some pricing and found that Ebay had the best price (the manufacturer wanted nearly 3 times the price I paid on Ebay for the same part). A quick review of this video made it extremely easy to replace the board. My only issue was the pegs that kept the board in place...they were a bit tough. Everything else fell into place and the dispenser works like a charm.
Hi Andy,
Thanks for your question and I'm sorry to hear about this! I would say it's likely that replacing the control board would resolve the issue, based on the limited information I have, and not being there to look at it myself. You can check its voltage first. You may find it helpful to search part # WR55X10942 on our website, where you'll find about 140 customer experiences (the problems with their refrigerators, repair tips, etc.) related to this specific part!
Thanks for the video!! I was able to follow your step by step and replaced my motherboard all by myself!
Hi there,
Thanks for your question! Unfortunately, the part number WR55X10942 is not compatible with your model. I would suggest checking for the appropriate part number with a local appliance repair company, and then searching for that online, like you mentioned.
Sorry I can't be of more help. Good luck in your search.
Yeah, I did realize finally that was the easiest thing to do and did just that. I was exploring options since this was my first time and didn't wanna mess it up. Thanks for taking the time to respond!
I just needed to see how to remove the control board - thanks!
Thank you so much! Very good instructions and I was able to save my $3000 GE
refrigerator!
Got a technician to check the fridge. The evaporator fan motor was not working, so replaced that too. Now the refrigerator is working and cooling 100%.
Prior to replacing the board it was clicking for a week, then stopped getting cool. The fan was barely moving at all, so based on your diagnosis I assumed replace the motherboard. Well this helped the fan! It is turning full speed now but it is clicking away! Ugh... Can't tell if it is getting cool. Too soon to tell. I hope so!
Hi Steve! I feel like I know you!!! I just want to say thank you for the VERY well done video on repairing appliances! I've watched your vids on replacing a dryer belt, as well as just today repairing my 8 year old hotpoint fridge. I replaced both the compressor fan motor and the control board, and I owe it all to your informative, easy to follow, instructional video! So this girl just wants to thank you, thank you, thank you! P.S. Are you Canadian? (jus wundrin' lol!)
Thank you thank you thank you!!!!!! I just replaced the motherboard by myself after buying the part needed on Amazon for just $100. Now waiting patiently to see if the clicking noise doesn't come back and it starts to cool. Fingers crossed. Really do not want to buy another $2400 GE Profile fridge.
exactly what I needed to see. thanks!
I had a similar problem and the solution is very easy! Just unplug the green ground wires from the old board (they are connected via a brass spade plug and pull off, maybe withe the help of pliers or tool to ease the plug off) and install them in place of the wires on the new board. Ta-da!
@partselect
I already tested the evaporator thermistor together the thermostat, food thermitors but they are all fine. Before we had defrost problem with our refrigerator, i just unplugged the AC cord to defrost the ice build up to the evaporator coil. I think my Control main board is the cause of the problem but I'm not sure because I didn't see any blown parts from the control main board. If i do have diagram for the main board i could check the voltage flow to the IC parts of the main board
Its GE model GSL25JFXBLB, there is no frosting at all, I put water in ice tray and it just cool the water, and its stop making ice couple of months now,
Thank you Steve
Thanks, great video! I've got the GE ets22xbmbrww that wasn't cooling properly and was told it was the board. Thanks to your instruction I was able to replace the board as shown, but now the compressor doesn't turn on at all. When I put the old board back in I can hear the compressor working right away. Bad new board? Interior lights still work with new board but that seems to be about it. Thanks!
You're very welcome! Glad to hear it!
Great Video! Doing it myself saved me about $140 Easy job.
EXCELLENT. You just saved me at least 1000TTD. THANKS MUCH!!!!!!!!!!
This vid saved my marriage . . . thankyou
I got a GE Model# - GSS25QGTB, my problem is the top half of the freezer and fridge doesnt get cold but the bottom half does, Was told by a repairman that it was the control board, Bought a new one GE# - WR55X10560 wich looks Identical to the one in your video, Once I installed it the control panel on the front of my fridge displays nothing but zero's when I try to adjust the temp, The old board motor still allows me to adjust the temp but not the new one does nothing but display zero's.
Thanks for posting this "How to". Well done.
You're welcome. Glad we could help.
Very good video, thank you for making it and post it. I was able to fix my spare fridge.
I really hate those boards.
I get these refrigerators as scrap after they are 6yrs old. I would like to figure out how to re-wire it to by-pass the board using an old 70s fridge as an example.
The defrost timer was a reliable mechanical timer & all of that stuff worked without a computer board.What mostly fails in these new fridges are the board components in a planned obsolescence, I say scrap the board& convert back to more reliable technology.Watch the youtube video The Light Bulb Conspiracy
@partselect
I already replaced the the overload relay and the start capacitor for the compressor of my GE side by side refrigerator but the motor was running together with the fan for the condenser and the overator but the air coming out the freezer and refrigerator was still warm. I check everything thermistors, thermostat, heater coil, motor compressor. I replaced the main board but the problem still exist. Kindly help me to troubleshoot my refrigerator. your reply would be appreciate!
Great video. My fridge died today. So sad!
I had a similar problem. If you search the internet you will see a common problem is that the small spring occasionally pops out of the recessed hole. Remove the tray, pop the spring into place and you should be good to go.
nice job jeff,try a bic pen with the ink removed next time to depress the plastic pins
Hello Steve, I have a code located on my temperature control panel. The refrigerator side,nor the freezer side. I will recheck the compressor and its related parts: overload relay and start relay
(part 2) But when I press the Turbo Cool setting, the temp reading on the right hand of the top panel seems to indicate an error. If I turn the Turbo Cool back off, it will give me a temp reading (right now 35). There is no display for the Custom Cool setting. It is blank. Is there something more I need to do to reset everything properly? GE Profile Model PSS26SHPASS. Thanks for your videos. What a great help!
Thanks very informative. 5 months ago I had an appliance repair person replace the motherboard and took it with him. I protested, and was told I would have to pay an additional $50. Core charge. I think the timer may be bad again. Have you ever heard of a core charge?
Hi... thanks for responding. The model number is GSS20IETA CC.
@TheDangergirl10 Not completely, the board shows the right display when I click the 'adjust temperature' on the outside display board and then goes blank. But I can live without that as the fridge is cooling now.
Steve - Great video. I live in the NE Sierra of California. We had a really bad wind storm today. The power went out and tried to come back on about 6-7 times before it was stable. Power interruptions are common here, as are power spikes caused by the autoreclosers. Today my GE 6 year old PSI23MGWA BV (LM415774) did not restart... it was clicking at about 1 second intervals and had zeros running across the displays. The interior lights would pulse with the clicking. I killed the breaker same problem. I pulled out the unit and pulled the plug for about 5 minutes, same problem. While looking online for troubleshooting data, the unit restarted. Troubleshooting seems to indicate the Main Control Board (MCB) failed. For about the past 18 months, the ice dispenser door has had problems. The door would open for a second or two, the ice would fall, then stop, the door would close. Retrying the process would result in a few more cubes. This problem does not surface with dispensing water and does not seem to be a problem with crushed ice, but I do not use crushed ice often. Sometimes when dispensing ice the above problem exists and the indicators on the door control panel dim. Do you think these issues are related to the MCB, too?
A call to GE Customer service on Monday netted a new OE MCB for $65 plus tax and shipping for a total of $76.28. The board should be here Wednesday.
The board got here a day early. 5 min job to change it out. All problems solved. Life is good! Thank you!
Hi Murray, apologies for not getting back to you on this sooner; although it looks like your repairman spirit sorted the problem out impressively. Congratulations, and happy future repairing!
Hello, I have a broken WR55X10156 board and I bought a wr55x10942 instead by mistake. It has everything the same except that the WR55X10156 has some pins (J15) where the compressor is connected and the wr55x10942 only has the solder on the board without those pins. If I solder the two pins from my old WR55X10156 to the new wr55x10942, would my refrigerator work? Since all the new board is the same as the old one (Except that)
Thank you!!
So thankful for your videos. The relay for the water and ice dispenser is not working all the time. Instead of replacing the entire board, I was wondering if you can just replace the relay? I think my husband is worried that he could then ruin the entire board soldering the new relay.
Hi Vanessa,
Sorry for the delay in my reply. I would not recommend an attempt to repair the control board. Most electronic circuit boards are sealed with a coating to protect from moisture and replacing components involves abnormal amounts of heat from soldering tools that usually damages the foil conductor or other components on the board. If the relay is defective, we would suggest to replace the complete control board. Good luck with your repair.
Thank you. The more we looked into it, we figured it would not be a good idea. An expensive problem! I appreciate your feedback
I have tested the defrost thermostat, defrost heater (which appeared to be burned out because there was soot around the springs that i cleaned off but it still showed continuity,) I tested the evaporator fan via the control board as well as the control board itself and everything was showing the proper readings on the multimeter. The thermistors on the freezer side tested at about 15.30 ohms while the fresh food side read higher at almost 16 ohms. Would that be the culprit?
Thank you for this instructional video. Out of curiosity, is there a way to buy those plastic mounting tabs and put in place? I'm about to replace my board for a wooing sound from the freezer section... which from many other testimonies seem to also be the cause of a faulty board.
But my old board sits on only 1 tab. The others must have broken off from prior repairs done?
filipinofighter1 1 second ago
@partselect
I don't know if the compressor motor in my refrigerator has a capacitor but basically most of the compressor motor they use to have capacitor. There was no build up of ice on the evaporator coil because the air flow was warm in the freezer and refrigerator even though the refrigerator was running for 5 hours and ice maker didn't make ice. Let say the capacitor is broken but why my compressor motor is running?
Hi Steve the only thing on in my refrigerator that is on is the internal light bulbs but is not making noise and the lights in the buttons and the numbers the say the temperature are off two what's your recommendation ?
Very helpful video, thank you very, very much.
the control panel to the side door there is no power is going to it?..do I have to replace that board your doing, or the circut board to the front of the door?..the rest of the refregaror is working,making ice its cooling but the controls are dead no way of getting water from the despencer ice nothing completely dead..any sugestions?..
paul
Hey Steve - great video! My motherboard shorted out and melted one of the plastic pieces that plug into the motherboard.. in particular the one that provides power for compressor/defrost/line in the top left. GE cannot find that part number to order... any suggestions?
Can't figure out why the condenser fan not working, changed the motor and sti not working. Could the problem be the control board?
Super helpful and easy. Thank you!
You're very welcome! Glad we were able to help with this repair!
Experiencing an issue similar to SantoCastronovo on a GSL25XGWA. Front panel has one light on (water, crushed or cubes) but when you hit the dispenser all lights go off and won't dispense anything. Also tried unplugging for a while an it didn't work. Wondering if it is related to the main board or if there is something else inside the door that I should be looking at.
i have to replace the main control of my side by side refrigerator. problem is i don't know which type of board the fridge works with.model of the fridge is gsm23qeta
I have a GE GSH22SGRESS.
The main board is clicking.
I have ordered these parts.
mainboard - WR55X10942
Motor DC SOND FAN - WR60X10209
defrost therm - WR50X10068
Overload/relay - RCO410
and...
a compressor kit - WR87X10211
will I be able to fix my fridge with all of that?
I can manage the small stuff but I can't find a vid specific to the fan and the
compressor?
What order should I put them on? Main board - fan motor-overload/relay/defrost thermo/compressor?
THANKS!
This is excellent, needed this video, thanks Steve this is perfect.
pss26msw are you talking about the front or the back..?..I will check the front easy to get too..
thanks for posting this video
Steve I noticed some plugs were NOT used? Also how do I know where each is plugged back into are they numbered?
I've got the exact same issue with mine. Just happened today. The inside lights go on when I open the door but the temp display is dead and it is not refrigerating anymore. Everything is getting thawed. I've checked all the obvious things so I think it's the control board.
Great video, but there's not panel at the back of my ge fridge. Where else would it be??
Manufactures like to move those boards around so it maybe mounted down in back by the compressor or some mount them behind the front grille secured to the underside of the bottom of the fridge. Good luck and know your not alone in hunting down this sort of thing.
I held all four colder and warmer pads for 3sec but nothing happend, should I just leave the the fridge plugged in and hope it defaults back to normal mode?
My GE model # GSHF5KGXBCBB, is a side by side, was not cooling. The lower part of both sides were cold. Everything else looked fine, the ice/water dispenser, the temp. measuring panel is fine, reading, no zeros. I have replaced the board two times before because of the same problem, and it got back to normal. But this time It has been 72 hours since replacing the board and the problem remains. Any idea of what is happening? Any help would be greatly appreciated.
Thank you
I have a GE refrigerator model # GSS25LGTCWW. The water /ice dispenser does not work ( just panel light/buttons) . Ice maker is making ice... Everything else works!! Will you please let me know what will be the problem . Thanks
GREAT video !!! thank you !
In the direction that comes with the board step 5 calls for cutting green wire where the compressor to capacitor ?
It's not part of your video, which made worry.. wanted to post something before I cut a wire.
Hi Eyal, I am in the middle of this same situation and not sure what to do about cutting a green wire or not. How did your repair go? Did you ever find out what to do?
@partselec my ge frig modle gss20iemb is not dispensing water and there is a clicking sound on the mother board can you help the ice is still being made but no water is coming out ?? thank you
Yea, I'd be interested if you still have it.
Great information and i like the way you present the videos. I have a question. I am attempting to replace main board on my refrigerator and the part is different and is replaced by WR55X10942. Issue is that comectors are a bid different and althought it was diagnostic as damage board. It does not start
carlos silvio I suggest that you contact GE customer service for a solution.
@partselect
I already tested the 3 thermistors, thermostat, heater coil but they are all fine. I didn't see any blown parts from the control main board model number WR51X10055. What would be the cause of the problem. The motor is running together with the blower but the air flow is warm. I would like to know if the control main board should be replace.
Hi Steve, i had a 3 years GE, its not cold, I try unplug for 24 hours but still not working,
you think replace the board will solve the problem ? I look up the model and the part number for replacing the motherboard same exact the one you show here on your video,
many thanks
Hi Thanks for your videos!! Replaced the main control board on our non-working
GE Profile Fridge.. fridge is now working, but the LED display is not on (the one
that displays and adjusts temp) Any idea what I can do to get this to work? Can fridge continue to operate even if this display does not? Thank you!! (p.s. ice controls/ water dispenser also not working)..
@partselect
I already replaced the main board of my GE refrigerator side by side model DSS25KSRE with a replacement model WR55X10942. I just follow the instruction manual that it came with main board but unfortunately my refrigerator still the same that the motor was running together with the fan and evaporator fan but the refrigerator didn't cool. What would be the next diagnosis to fix my refrigerator. Kindly help me troubleshoot my refrigerator.
I have problem with this frig where a loud clicking is coming from the circuit board and nothing is starting.I do not have a troubleshooting flow chart to diagnose whether the board is bad.do you have any ideas?
Thank you, I installed per your instruction but now it is clicking away again when I plug.ged it in. U.gh!!
model#: pss26gpa ss
serial# dg402428
We hear the fans but its not cooling. my freezer is at 33 degrees and fridge is at 45 degrees.
How do I go about testing those with a volt meter? My model number is PSW23Rswa ss. Thanks for the help.
Hi Steve... my model #GSS20IETA CC has a ground connecting to another green wire from to the fridge along with some other wires to the bottom connector. The new board has a ground system like this video and the wire is not long enough to reach the bottom area where I would screw it in. Question? Would I need to connect to the ground wire coming from the fridge like the old board or can I leave that out and find a way to make the new ground wire reach the hole at the bottom? Appreciate any input.
Hi, I have a GE refrigerator model GLM23QETA GS (assembled in Mexico).
My problem is that paddle (just down) ice maker is not returning to its position once ices are pushed down, then ice maker is not working.
Please let me know how to repair it.
Tks in advance.
I have a GE Profile Artica side by side, I need to replace the control board (part number WR49X10152) and I was wondering if it is as easy looking to do as this video showed?
Hi all, I recently had a refrig tech come to the house and diagnose the refrig. the refrigerator wasn't cooling. He said I need to replace the evaporator fan and the control board. I replaced those and the refrigerator is still not working. Any thoughts? Were there any tricks when replacing the board that I should be aware of?
I also replaced my control board but it's not cooling. Help
No ice or water dispensing. No lights on front board. Replaced main board and front dispenser board. Nothing works. Any other ideas?
Thanks,
Matt
@partselect
We have GE refrigerator side by side model # DSS25KSR. Its no longer cooling but the fan motor is running fine. There is no build up of ice in the evaporator coil. Do you think the mother board is the cause of the problem of my refrigerator. Kindly help solve my problem. Your reply would be appreciate!
replaced both circuit boards , still no display
My fridge is now making the dreaded "click, click" noise, coming from the motherboard. I see the fan inside the freezer "start/stop" w/ each click. I've ordered a new replacement board- which will arrive in two days. Question: Do I keep the fridge plugged in, in hopes that it will keep cooling itself; or do I need to clean the food out and unplug it until I can replace the motherboard?
Thank you for your question. I will have a response soon. Thank you.
Hi Steve,
I am having trouble with model number GSH22JSTA SS. We had this fridge in storage for the past couple months, I believe a fuse blew. The inside lights are working, however the refrigerator does not get cold, it doesn't sound like it's running, and the control panel (that has the water/ice disp and temp control) does not turn on. It isn't under warranty and I am wondering if I buy this part and install myself if this might be the source of the issue. Please help!
I have a GE frig model number PSW23RSWA ss. I recently replaced the mother board and evaporator fan. However, now the compressor will not come on. What are the possible reasons for this. Not sure if this model has a start capacitor. Thanks for any help.
How do you remove the cord attached to the 3 metal prongs? In the video at 1:39 he just barely touched it and it popped off. I can't get it loose at all
I have a GE Model #GSS25QGTB The temperature control settings are set to 0 for the freezer and 37 for the fridge but throughout the day the temperatures for both sides fluctuate on their own. The freezer side gets warm enough that the ice starts melting causing water to leak onto the floor. Any help would be a appreciated.
I have a GE Profile side-by-side refrigerator; model number is PSW23PSTA-SS. The control board model number for MY refrigerator is WR49X10152.
Question: is replacing a WR49X10152 control board similar to THIS video showing replacement of a WR55X10942 control board?
Thanks!
Yes, the process is similar to your model.
Yes very easy to change main board .
Steve - before spending $$ on this part, how to you check to make sure this is what is broken? We have a GE PSS25SGNABS we bought used and it constantly freezes in the fridge and will not maintain a correct and constant temperature. It has the same problem with the freezer section as well, but that's not as bothersome since everything on that side is supposed to be frozen.
I would test a few other parts first to make sure they are working properly before replacing the control board. Start with inspecting and testing the temperature sensors in the fridge and freezer to make sure they are working properly.As well, make sure the air damper is working (it allows cold air to pass from the freezer/fridge section and helps maintain the correct temperature) Locate the baffle/damper and operate the control knob to verify that the linkage is intact and that it moves freely. If the damper/baffle is stuck in the closed or nearly closed position or does not move freely, then it should be replaced. Next have a look at the defrost thermostat and the heater and test those parts to make sure both are working. Finally, the control board for signs of arcing, burnt connections or damaged foil. Remove power from the appliance before inspecting the control board. Is your fridge display any error codes? Hope this information helps.
Thank you.
how much does this repair cost to get done with the part? I live in New York--long Island.
good night friend, first of all excuse the translation use google translator, I'm from Venezuela and I have a problem with my fridge, take it to the power supply (110V) and then placed comes with an error in the HRS board. and takes a long to boot up or turn on, giving sounds like a turning reley before firing, takes about 45minutes to light, which will not fail if the control board or boot trainer?, I need your help.