Pivot Panels - Connect & Monitor with the Z Control Cloud

Use a Wi-Fi Gateway for full access and connectivity with a Pivot Pro. Learn how to use a Wi-Fi APak to monitor Pivot and think through how to choose the right location for the equipment.
Pivot Panel: www.zoellerpum...
Pivot Pro Panel: www.zoellerpum...
Wi-Fi Gateway: www.zoellerpum...
APak: www.zoellerpum...

[@SteveGoldberg]

Where is the equivalent video for the Pro??? I just want to see where you guys recommend to place the WiFi gateway inside the case! You provide the Velcro (tm) fasteners but no instructions or images showing where the best place to place it would be? Also, I can’t for the life of me find a user manual or any information for the Z Control Cloud app or website. The instructions included with the WiFi gateway are very clear but confusing because they start out like the APAK saying you need 115V AC but of course you do NOT need that since low voltage is supplied via the RJ45 connector. So many things missing from this. Why does my Home Screen in the app and web portal say my pump has a “stop float error” condition, yet there is nothing anywhere on the entire internet nor in your instructions or tables saying anything with those words? My pump is working fine. The alert history shows no problems and the status makes no mention of a stop float error. So what is that red flag on my Home Screen and why can’t I make it go away??? Literally you have nothing in any documentation for the Pivot Pro Simplex referencing a “stop float”. Everything is by number, eg “float 1”, “float 2”, etc. Which number float is the “stop float” and what’s a “stop float error” and when and how did it occur? I’m so confused. Please get more information on using the WiFi control portal or app and the end to end user experience. Finally, why no way to pump manually from remote using the Z control cloud app or portal?

[@ZoellerCompany]

Good morning! The Pivot Pro is actually in this video. It is the larger panel that has the LCD screen. You can really place it wherever you like, but we typically choose an area on the inside of the door of the panel. In regards to troubleshooting your device, we recommend you connect with our Product Support experts. They can be reached by emailing [e-mail] or by calling 1-800-928-7867 and pressing option 6. I hope this helps!