Pete Buttigieg calls out Delta Airlines for not refunding customers after CrowdStrike outage
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- Опубликовано: 11 сен 2024
- U.S. Secretary of Transportation Pete Buttigieg addressed concerns about airlines not refunding customers and leaving them stranded at airports.
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Is it just me, or is it weird when a politician speaks clearly and actually answers questions.
Ikr. He's excellent.
Almost like a potential presidential candidate.
40 or 50 years difference in ages will do that.
Pete is the epitome of what a real politician should be.
It’s because he’s not doing propaganda. In today’s political landscape, someone clearly stating facts and being constructive is an outlier.
If we could get like 10 or 12 more Pete Buttigieges, we could really turn this planet around.
I think there are already millions of them...if you get what I mean. But he is doing a good job as a SOT.
🤦♂️Hes a worthless clown
@@gregcauthon1958Yeah, I had no idea what that comment meant either.
@@c.m.redhouse7667 Why? That's all I can say, why?
We do have them and plenty. Keeping them in office is key.
I dont have a horse in this race as i'm for the EU, but we need more guys like this everywhere in the world.
I do wonder if people will begin to understand, Character Matters.
Agreed this guy walks the talk. Great. We in Australia don't have,a horse in the race. We need this guy would sort out Jetstar in Australia.
This is how American government should function, hold big corporations accountable instead of being complacent with them
Transparent governing and clear communication
If you want the opposite of this, vote for Trump and the deregulation that follows.
Complacent and complicit....
@@milescooper1339 what do you mean by this
“Calling out” solves nothing
@@afridgetoofar1818 sweep is under the rug like Russia and China is worse than not calling out
We need more highly competent people like Pete in politics.
Man why can't this dude be president he's actually good at his job
VP with Harris is a start. 2032/36.
don't stick him in VP. we need him where he is for now.
Harris/Kelly with Buttegieg as Secretary of State. That way Pete would be positioned for a presidential run. Mark Kelly would be on the old side to run for prez (after being VP) but he’d be great against Vance. Plus Kelly would be good on border, gun, and police issues.
Yes ppl can CLEARLY see how great he is at his day job but for some ppl what he does at night and with whom matters more.
Stupid and ridiculous but ...oh well
@@user-ug9be5rt2h sad cus he has a family and children which is so beautiful, but they insist on attacking him for wanting to be happy and have a family that fits his vision on his own life
I took Amtrak a couple of weeks ago. The heat caused a freight train derailment in our path, and we were over 8 hours late. The awesome crew stepped up and ordered us pizza and egg mcmuffins. They had to have been exhausted, but they went the extra mile to check on us and make sure we were comfortable. Amtrak sent multiple texts keeping me up to date abouth the issue, making it possible for me to tell my realtives when to pick me up at the station. A few hours after we arrived, they sent an apology email. Finally, they gave me a 200$ voucher for another trip in the future.
This is how you deal with people. I will continue to use Amtrak and am very glad I did not choose to fly this year.
That’s awesome but Amtrak is known to have delays and it happens so often that it makes Amtrak an unreliable source of transportation
The CEO for Amtrak is the formal CEO for delta
Amtrak has really stepped up their customer service game IMO. I was on a train that ran into unexpected track issues that took 2 hours to resolve, and I got a voucher equal to the whole cost of the trip
@@user-uj5ly1eq5n It's much more reliable on the NE Corridor, and airline delays and cancellations seem to continue to get worse. That and not having to deal with TSA and airports makes Amtrak a more appealing option for many of my trips
@@majinvegeta3181 really?! that explains a lot.
I'm impressed with how Mayor Pete handled this. He deserves a lot more respect than the right gives him.
Pete's always impressive, never more than when he goes on Fox.
True. How many transportation secretaries can you name? Being a memorable and competent one is a major feat.
*Secretary of Transportation Pete
@@NickLaDrama I know he is.
@@Pianoman999 You speak the truth.
I work in IT. This is no longer Crowdstrike. This is completely on Delta. every airline atleast in the US is back online. This is 100% a delta failure
oh no, you work in IT? clearly you must know everything.
@@leok7193I’m not sure if you ever paid attention in school to learn this, but it is a writing technique called ✨an appeal to ethos✨where you draw in your reader with a call of credibility.
Do you think if someone approached the airlines with a linux solution, they might be open to it?
@@kodiererg I'm sure the guy who's in IT knows it all, but I'd guarantee that unless their entire system already runs on linux, they would never consider it. an old company with continuous operations is guaranteed to have plugins and data systems barely holding together as is and even upgrading windows would cause a waterfall of integration issues.
@@kodierergAt this point, it wouldn’t matter. The issue is a total break and lack of Buisness Continuity Plans (on Friday) and now a clear lack of Disaster Recovery Plan.
He's outstanding at communicating. Compare and contrast with how MTG deals with the press. Answering questions, communicating, transparency, researching and understanding your role. No bullying, evasion, stonewalling. Im from UK the world needs more people like Buttigieg ! Airline should invest in back up systems it would cost them less than refunds they're obliged to pay plus loss of reputation.
I could listen to Pete talk about *anything*. He is so clear, concise, and direct with the way provides information.
And he doesn't just spew BS
His voice is sexy to me lol. It's calm, clear, he's very well spoken in any matter.
Seriously!
Every valid question answered. Answers were clear, concise and informative. Pete knew what he was talking about, which he should. Fantastic Q and A.
Pete always knows the assignment. You should hear him school Congress at the EV hearing.
Pete works for us, not corporations. We are very lucky to have him on our side. Go Pete!
everytime I hear Pete I hear a guy talking in a coherent clear manner which these days is in short supply
Unlike Harris 😂
Say what you want but the SOT is the first to ever hammer a company on behalf of the consumers. Pete is a great SOT.
I would probably give that honor to Elizabeth Warren, who created the consumer financial protection bureau, but I agree that Pete is doing a fantastic job.
@@kristinn3367Elizabeth Warren is a national treasure
Glad to see Pete Buttigieg fight for us against big airlines like Delta. He did the same to Southwest after their Christmas meltdown. I would vote for him for president.
Imagine that. The government actually holding a giant company accountable.
I will support Pete to run any position.
Wouldn’t anyone want him to represent their country?
@@PatriciaMarie100married with twins, two rescue dogs, former military. Bro is MADE for politics in the best way possible.
Intelligence is refreshing. Buttigieg is doing a great job of communicating with the people. Continued success!
😂
He’s doing an awesome job !!
@@suzannemcmaken4648 Explain why he isn't. I bet you can't.
He hasn't done anything. He shows up late and states the obvious. That appeals to the simple minded.
@@TrendyStone He has to gather the facts and then speak on them. That makes him thorough. His intelligence and talent are clear. I wish you well. Continued success to Mayor Pete!
Love the ethics from Secretary Buttigieg. Refusing to talk about campaigning while in an official capacity is appropriate! Appreciate him serving in a non-partisan manner while putting the American people first!
@smantie Boy you are dead on. Look how he helped the people in Ohio when the train derailed destroying their homes. When a ship destroyed the bridge he was right there (somewhere? ) No doubt he has saved his energy for 3.5 years and should finally be ready to do something. I only wish Crooked joe had done just like Pete and President Ttump wouldn't have such a huge mess to clean up beginning January, 2025.
So rare these days
Isn’t that part of the Hatch Act? He’s doing his job man 👏🏽
this is a legal requirement, he's not allowed to discuss campaign stuff while acting as the secretary and not allowed to talk about secretary stuff outside of official capacity
I had my flight with Allegiant canceled that day. I went on the app as quick as I could to rebook, and I watched the prices just going up. I had to pay triple to get a new ticket. They should be responsible for price gouging also.
I’m telling you this is Pete’s time to shine I hope he can run for president again 🤗
Just listen to this guy for a minute... all I hear is pure Presidential delivery! So refreshing after the "Summer of Mumble"...
This man should be president
Of course, they’re breaking the law. As if they can take the money and not provide the service. 😐
The bad part is,, the money may already been spent. No allowance for problems. A common error in modern business. 😠
That seems to be the strategy of more and more companies these days.
Like my (former)internet provider.
lol not necessarily. Mostly civil
that dude is on top if it!!!
Airlines were doing this before cloud strike. Earlier this year my sister (19 years old) was forced to sleep in the DC airport. Her flight was delayed 24 hours with no option for rebooking. She was denied a hotel room, her layover was only supposed to be 4 hours and it became 30. I hope this outage will shed some light on these shady practices of airlines.
I enjoy making customers sleep on the floor. And I still get paid 😇.
Pete is the man!
He's very good. Much like Beshear.
Look. A coharent speaker. Lisening attentivly to the questions and answering them directly without deflicting. I mean, crazy right?
My body can't handle listening a politician under 70... he is too smart sounding😭 I am going into shock
Love Pete
God I hope we get Pete as president soon
This is how you serve the people. Hint hint gop. Corps should not run rampant
I need this guy to be my president.
he's going to be VP, just watch
the USA does for sure.
Yes he’s just a reasonable man, bright, articulate and knows how to be diplomatic and yet enforce boundaries with big industry.
@@ricardosoca7380 Unfortunately I don't think he'd be able to sway swing voters. I think he's possibly the best man for the job but someone like Andy Beshears is the better VP pick if they want to win over more voters.
@ricardosoca7380 I hope so. What a team they will be 💙
Very impressed with him.
Communication skills at the highest level!
😂
I agree. He’s doing wonderful.
@@Gupertjones 😂
@@suzannemcmaken4648You seem lonely. Maybe go outside and get some fresh air.
@@suzannemcmaken4648 You are a joke.
if only this guy could be elected president
Maybe VP!!!
😂
You must.. be Joking! 😮
@@patr70sadly they are serious.
@@jamesgarrett2129hes certainly better than old man and jd md dew vance 😂
Pete for VP!
When private industry says "we want less government oversight", it's because they don't like being publicly held accountable. Delta will put out some hollow tweet like, "We want to make it right." and never do a GD thing. I hope whatever fine or penalty is levied is a wakeup call to handle your business.
This guy needs to be VP
No, he needs to be Secretary of State to round out his portfolio with foreign policy experience. Then he needs to be President after Kamala. Someone else needs to be on the ticket with Kamala this time, to bring in undecided voters in swing states. Pete can’t do that. It must be a state governor.
There’s long-term planning going on here. He already has the communication skills, and reasonable people love listening to him. Eventually, he’ll be unstoppable.
I do enjoy listening to Pete
Decent. Brilliant. Bring it on. He’ll respond with logic and facts. Next.
Thats crazy they didnt refund. I understand the software glitch affected everything but that seems like a delta problem not anyone elses.
Buttigieg has been working on protecting the consumers in regard to the airlines with the FAA Bill. As a frequent traveler, thank you!
Pete Buttigieg for VP 2024-2028
I could go for that.
If you can't get people to their destination, put them on other airlines.
exactly a ridiculous situation for airports that host various airlines! 🤦🏽♀️
PB is on the job.
We appreciate you sir sticking up for the lil ppl.
Get it together Delta Airlines
This is why We the People need these Folks. They try to keep Us safe, secure, and treated properly.
Thank You for doing a thankless job.🇺🇸
Hogwash. People like you are so brainwashed!
Delta outsourcing their IT Operations to third party vendors is the real culprit here. Other airlines were able to use their ITDR recovery plans and get the fixes up and running in minutes and hours, not days. Their CTO and CEO will still get their yearly bonus though.
Its not just Delta. Im a doctor and we had no access to any charts. Was a total mess in the Emergency Room. Police in the city had no access to their own records either. Third party private vendors should not be the backbone of so many crucial systems.
We don’t deserve him, but we need him.
They offer a credit for a year only and hope you never use it. They don't bring up a refund do they ???? Deliberate. Get that rebate folks.
Kamala, call Pete!!! He is the chosen one!
This guy is far to valuable to be placed in such a meaningless position as VP--a job with no responsibilities whatsoever.
@@mattmilford8106I agree. Although, it would look great on his resume for
His next presidential run
Gosh I hope so. The establishment dem folks would probably get too uneasy without a cishet white man on the ticket, but I am so grateful that this human is working for my country. 💖Buttigieg!
Vp often is a precursor to presidential nomination
Can we please get VP Pete! Harris Buttigieg 2024!!!
Wow, the government taking care of its people! Nice
Crazy what happens when Democrats are in charge of this 🤷🏽♂️
The video quality is top tier
He’s a great secretary of transportation. he should’ve run for presidency.
They are only making billions a year. They cant afford to give refunds
Only here to listen to Buttigieg communicate this situation
the bottomline is the airlines know they should be providing refunds. they already get away with issuing vouchers. give the folks their money and keep their business in the future.
He’s doing a great job!
I remember Ted Cruz wanted cash refund to be optional - not automatic but only if a customer requests it.
In other words, not for poor people who don't have time to wait on hold and follow up.
@@williamcondon7729 If Republicans have their way in their next term, they will dismantle all federal agents - Consumer Projection Agency, etc.
@@williamcondon7729 let’s face it, if the democrats were also anti abortion and anti lbgtq, the Republican Party would be very small. The fact is the main argument for the Republican Party is religion, the more religious u are, the more republican u tend to be.
@@Deerjason or religious people could understand that there is more to faith than hate
@@williamcondon7729 thank goodness a lot of younger Christians now realize the Bible was written thousands of years ago; the world is different now. We can’t have our old stubborn way of thinking, just believe in Jesus, god, and do good for others; strictly following the Bible when it suits is just not right.
Can’t imagine what those passengers went thru. Delta is so selfish
Not sure its selfishness as much as a Business Continuity plan that they really dropped the ball. Delta has historically been the best customer service airline. Bar none …
Harris/buttigieg
😂
Somebody has been drinking that kool-aid again. 😂
I will never fly Delta again. I don’t care if they go broke.
lol
Airlines are people, too.
Please tell Transport Canada to enforce the APPR too while you’re at it
Canada? lol...ok!
Harris/Buttigieg 2024
It is always interesting to see that the most anti-union airline with the most stringent hiring practices still manages to hire the most horrible human beings, resulting in these massive operational meltdowns.
I am still awaiting a compensation from the FAA from cancellations due to ATC staffing shortages in Newark. Pete, when will those be issued?
Don’t see any republicans doing this 🤡
Because they shouldn't, Delta has done nothing wrong. Their computers died, it's nothing to do with airlines. If he would have said, "Stop using Windows", then that would be useful.
This has nothing to do with politics.
Not everything is political.
@@tonyburzio4107 This literally has nothing to do with the security update issue. Did you watch the video? Please explain how not giving refunds when they should have, is doing nothing wrong, because I am very interested in your mental gymnastics here.
@@francisaugistino701 Yes it does. Trump's team did nothing while he was "President". NOTHING. The comment was correct.
@@Consrignrant if you actually believe Trump had zero accomplishments during his term, you have stage 3 TDS
I will listen to Secretary Pete talk about anything, to anyone, any time. He is so smart and real and gets the job done.
Pete is so professional, courteous. Don't give up on ever running for president again, Pete. You would do the job well.
Good work, Pete. You'll make an alright president one day. ♥
Crowdstrike needs to pay the damages, not the airlines.
I would love to see him as VP.
Delta CEO has a swollen raspberry head.
Lmao
The problem is even if you get a full refund of your flight because it gets canceled, you are still on the hook for costs on food, hotel, and lodging. If it's weather related or an act of mother nature or someone else's fault other than the airlines, you get no reimbursement for those costs. If you then try to rebook with the airline or with another carrier you are often paying the difference in airfare price. The airline prices goes up as it gets closer to departure. I might pay $200 for my seat while the guy next to me paid $400 for the same seat. Now as for southwest who I frequently fly with the most, they have been very good at canceling my flights lately to then reschedule me at times that aren't the most convenient. But at least the change fees and fare difference for rebooking was waived. Speaking of 'junk fees, if airlines need to be more transparent with pricing. Could the government also consider eliminating some of their fees? Like what is the 9/11 security fee really for? I thought I pay TSA, through my taxes? It's just an annoying $5.60 I have to pay everytime I am booking an award flight. And those points are free. I paid for for those points because I fly enough and book enough hotels.
Frontier and Spirit still DO NOT GIVE CASH REFUNDS OR ANY ACCOMMODATIONS TO CUSTOMERS WHEN STRANDED!! Are they exempt from these rules or are they just special??
His route into the Oval Office is through the Vice Presidency.
They said it wasn't Obama's time, but it was and America took it in stride. We are bigger than the naysayers. Support Pete!
LOVE Secretary Pete! Thanks for always looking out for us!
Yes, hold them accountable!
Is that how you get your sick thrills? Holding people accountable?
The next VP
And where’s the CEO? Just landed in Paris for the Olympics.. way to read the room dude..
Honestly, I want Pete Buttigieg for President! No mincing words! I’m so impressed by him. Very intelligent!
Can you imagine Elaine Chao, the wife of Mitch McConnell held this position for a long time and we never hear from her doing anything? That woman was super busy traveling to Taiwan and all over the world promoting her families business in Americans tax payers money.
Pete Buttigege Is Awesome!🎉
This guy is building his phenomenal resume right now for Presidency. I have no doubt.
What I need is help from Pete's office on how to get help from Delta? We got abandoned by Delta, no help what so every. Stuck in NC for days trying to get home.
That's terrible, they have a reputation for garbage tier customer service.
Get comfy.
Hope the government sues Delta and then don't use Delta until then I guess. It sucks.
@@suites.74 given the whole hub system where Delta holds a dominant/monopolistic position in certain markets, I don't know if they CAN not use Delta.
Honestly the FTC needs to come in and shake up the system.
He should be the president of America
I love this guy
Me too!
This is incredible : a politician takes 15 questions, answer them without any hesitation, gives smart and intelligible answers, never speaks about himself, and just focuse about the protection of our rights. Am I dreaming or what's going on ?
Pete is an amazing communicator, keep them accountable!
Let this press briefing serve as an alarm to other airline companies on how they conduct their operations.
Unfortunately, there are MANY companies and organizations, inclusive of department stores, libraries, who do not properly invest in their IT infrastructure, as we have read in many reports and have seen on news broadcasts. As well, they don't hire the best IT professionals. Most especially, consumers in all forms are affected and inconvenienced by those with unsecured systems, unsecured data, low end software, no protection of servers, no proper software updates for security, etc. This whole situation is very disconcerting and shocking, to say the least.
That answer to the last question was perfection.
This man is exceptional. Focused. firm but polite. An amazing guy!
VP, though we need him as Transportation Secretary
Pete in his element. Has all the facts - clear and concise. Not afraid to shut you down.
TY Pete. No more bailouts, and should be fined even though I think they have too much money. 🇺🇲💙💙
You’ve done an excellent job in holding airlines responsible for what they are supposed to do.
Pete is a great Secretary of Transportation
Pete is my hero