My '17 did the same thing. I tried a few suggestions that I read about here. None of them worked. I purchased a new screen digitizer from ebay for under $100 and replaced it myself. Problem solved, no more glitchy screen frustrating me to no end.
My Chevy Silverado has this problem. Tried other's remedies found online (re-seating the blue connectors, etc.) but only solution that worked was re-starting the truck. I have also read those folks who replaced the display unit ended up having same problem sometime later. It gets worse when my AC is on for some reason (15~20 min. later) which makes me think there is some sort of torsion issue with the screen. It drives me nuts!!!
I had the same problem with my 2018 Tahoe. Sometimes the touch screen worked fine then sometimes it would act like you described and worse. This is what I did to "solve" or at least stop it from happening. I have a touch button ignition. What I do is when I first enter the vehicle I wait for the logo that shows on the touch screen to disappear then push the ignition button to "On" without touching the brake pedal. This allows the vehicle to turn on without starting the vehicle. Then I once again wait for the logo that shows on the touch screen to disappear and then I simply start my vehicle. My touch screen acts "normal" again. It's worked for me every time and it has allowed me to cancel my new $850 (plus $300 to install it) touch screen that I ordered from the dealership. I hope this helps any and everyone who has had issues with these touch screens that I believe should have been recalled.
I have a 2017 silverado, my radio was changing on its own, gps all over. Did the blue wire reconnect. Cleaned my screen with computer wipes( endust wipes). Have driven about 600 miles no problem. The wipes solved my problem. I try to use the buttons and keep my oily fingers off screen. Easy fix.
@@mikev7661 well I was looking at your first comment where you said you cleaned off your screen and I was thinking I haven’t done that since I bought the truck so I tried that didn’t think that would hurt and it shocked me that it actually worked I haven’t had a problem since I cleaned the screen really good and I won’t be touching it as much as possible now! Haven’t had a problem since! Thanks Mike!!
@@glennsevier4101 Im glad it worked for you. I was going nuts when i had my gps on. I seen peru, africa, etc when driving. It was like someone was touching screen. I have driven at least 4000 miles, no problem. Now i clean my screen and phone at same time and keep the wipes in back door cup holder😄😄
I’m having the same issue but with mine it’s like the bottom right of the screen. It constantly goes through the menu and changes my stations also when I’m on a call it put the call on hold and I have to tap repeatedly on the screen to continue the conversation. It’s driving me absolutely crazy!!! And I have the 2017 sierra also
To much computers in them. Don't need all that stuff, just for it to stop work when it's not old at all. Hope you can get it fixed for cheap. Have a good one! See ya!
absolutely agree. New trucks are out of the question now... the cost on top of the reported issues of failing technology. Unfortunately this issue is quoted to cost $975 to fix. Time to start saving the pennies :-/
Bonsoir mon ami 😉👌 The tap test is showing a sign of torsion or pressure on the screen,,, Ok so it goes Kaput after 15 min drive,,, and you need to reboot it,,,, Very strange,,, Cheers 🍻
technology is a blessing and a curse. this time a curse. Did try complete re-seating of the connectors in back of the dash, as well as re-calibrate the screen. Looking like the option now is a $975 replacement. :-( however in todays situation it will be lucky to even find a replacement with the supply chain especially with electronics being the way it is.
My 17 Silverado 1500 does this except only a few buttons don’t work and it likes to change to different screens on its own. Anyone know if I replace the head unit will it stop?
The fix from our local dealer was to replace the head /unit. when i did it was approximately $700 (was not impressed) They tried to re-seat the connectors which did not fix it. Also tried re-calibration. ultimately replacement fixed this issue.
My 2017 Chevy 3/4 diesel, screen locking up sporadically, been in chevy 3 tomes now last time it was $ 1300 not working yhd next day, no response to touch
Sadly yes . The dealer tried to re-seat the connectors which did not fix it. Also tried re-calibration. ultimately replacement fixed this issue. at the time it was approximately $700
I have same issue. 2018, i only use Bluetooth, about 30min in, seems to start, and gets worse as time goes on. then after 1hr. display just wont respond, Im currently trying a few experiments. the few things im going to try, is... Overheating issue, (maybe put a FAN inside the dash, to keep the AMP / Radio cool. or a clean the screen more often, or use screen protector, or , reading the other comments, maybe a touch screen replacement. or replace the radio... just some ideas, im going to try. (and ill try to update here. with findings.) if my memory dont fail me... LOL.
*****UPDATE***** After trying every possible remedy I have found online which didn't resolve my ghost touch issue, I tried to locate where the spot(s) were by monitoring how Google Map was 'shifting'. Mine were at (appears to be) center of left (mostly) & right edge of the screen. Since I suspected some sort of screen torsion taking place (only happens when I turn my AC on after 10-15 minutes of driving later), I removed 6 torx screws that fasten around the LCD to the bracket hoping to ease any possible tension(s) during heat cycle taking place (parked in hot summer day and driving with AC on). Put it back (WITHOUT those 6 screws), problem came right back on next driving cycle. Two days later, I have noticed that very faint flickering on LCD that simply went away next day. I also observed that my ghost touch never came back since! It's been over a month and my screen still operates as it should (crossing my fingers). 2018 Silverado LT with 44K miles.
@@asianfire72 if you search RUclips on 'How to replace touch screen on Silverado' you will have better idea what I am talking about. LCD (or touch screen) is held in place by a backplate and the backplate is held by like 12 screws to the center console. I removed side, top, and bottom screws that might cause possible torsion to the LCD but left enough screws in place which still will securely hold the backplate to the console itself (nothing felt loose). All though I didn't get the problem resolved right away, it took few heat cycles (my truck is parked outside under hot summer California sunlight and ghost touch happens only after 10-15 minutes into driving with AC on) to have MyLink operate as intended. My ghost touch hasn't comeback since then.
@@michaelshin4111 Thanks, yeah, I took it apart today and figured out what you were talking about. I was able to figure out where on the touchscreen it is ghosting, it is on the far right edge of the screen, I'll try to remove those screws and see what happens. Thank a lot!
@@asianfire72, good luck! I am not an engineer but like to think I am somewhat handy as the next guy. I knew issue was related to temperature fluctuations, but how? Removed screws that might cause torsion on LCD during heat cycles as desperate attempt before I order LCD replacement. Didn't help and ghost touch came back same day. After few days, I've noticed faint flickering on my display while driving (with AC on) which went away next day and ghost touch hasn't come back since. Interestingly as long as backplate is secure with minimum number of screws, LCD panel is secure on the center console without deleted screws. I'd love to hear back from you if you were able to sort this out.
@@michaelshin4111 So you have no screws at all that go into the back of the LCD screen itself? Just screws for the backplate are still there? The screen must "fit" into the backplate.
I have the same issue with my 2020 GMC Acadia smh exact issue but I think it’s cause it over heats, when it’s cold no issues but the heat has to do something with it
I removed 6 torx screws around LCD and put it back without them. Couple of driving cycles later (mine takes place when I turn my AC on after parked outside) it never came back.
Sadly for me it was a 700-800 dollar replacement with the dealer . When it came up no other local shops were willing to touch it for any cheaper than the dealer
![ARGENTINA vs. CHILE [3-0] | RESUMEN | ELIMINATORIAS SUDAMERICANAS | FECHA 7](http://i.ytimg.com/vi/De3AWmXzhuA/mqdefault.jpg)
My '17 did the same thing. I tried a few suggestions that I read about here. None of them worked. I purchased a new screen digitizer from ebay for under $100 and replaced it myself. Problem solved, no more glitchy screen frustrating me to no end.
Link?
Link pls
Link 😊
My Chevy Silverado has this problem. Tried other's remedies found online (re-seating the blue connectors, etc.) but only solution that worked was re-starting the truck. I have also read those folks who replaced the display unit ended up having same problem sometime later. It gets worse when my AC is on for some reason (15~20 min. later) which makes me think there is some sort of torsion issue with the screen. It drives me nuts!!!
Mine goes absolutely nuts with the heat on.
I had the same problem with my 2018 Tahoe. Sometimes the touch screen worked fine then sometimes it would act like you described and worse. This is what I did to "solve" or at least stop it from happening. I have a touch button ignition. What I do is when I first enter the vehicle I wait for the logo that shows on the touch screen to disappear then push the ignition button to "On" without touching the brake pedal. This allows the vehicle to turn on without starting the vehicle. Then I once again wait for the logo that shows on the touch screen to disappear and then I simply start my vehicle. My touch screen acts "normal" again. It's worked for me every time and it has allowed me to cancel my new $850 (plus $300 to install it) touch screen that I ordered from the dealership. I hope this helps any and everyone who has had issues with these touch screens that I believe should have been recalled.
I have a 2017 silverado, my radio was changing on its own, gps all over. Did the blue wire reconnect. Cleaned my screen with computer wipes( endust wipes). Have driven about 600 miles no problem. The wipes solved my problem. I try to use the buttons and keep my oily fingers off screen. Easy fix.
What’s the blue wire reconnect?
@@glennsevier4101 The blue connecter above the lower glove box.
@@glennsevier4101 I also cleaned my ground cable coming from battery to chassis right side, took off, sanded down, reinstall and painted.
@@mikev7661 well I was looking at your first comment where you said you cleaned off your screen and I was thinking I haven’t done that since I bought the truck so I tried that didn’t think that would hurt and it shocked me that it actually worked I haven’t had a problem since I cleaned the screen really good and I won’t be touching it as much as possible now! Haven’t had a problem since! Thanks Mike!!
@@glennsevier4101 Im glad it worked for you. I was going nuts when i had my gps on. I seen peru, africa, etc when driving. It was like someone was touching screen. I have driven at least 4000 miles, no problem. Now i clean my screen and phone at same time and keep the wipes in back door cup holder😄😄
I’m having the same issue but with mine it’s like the bottom right of the screen. It constantly goes through the menu and changes my stations also when I’m on a call it put the call on hold and I have to tap repeatedly on the screen to continue the conversation. It’s driving me absolutely crazy!!! And I have the 2017 sierra also
i have a 2017 silverado 1500 and been going thria the same thing for 2 years… its driving me crazy,
See my comment marked "UPDATE* above... Worked for me.
My 2017 gmc Denali is having same issue!!
My 2017 Silverado does the same exact thing and it gets right under my skin!
Same issue for me driving me crazy
To much computers in them. Don't need all that stuff, just for it to stop work when it's not old at all. Hope you can get it fixed for cheap. Have a good one! See ya!
absolutely agree. New trucks are out of the question now... the cost on top of the reported issues of failing technology. Unfortunately this issue is quoted to cost $975 to fix. Time to start saving the pennies :-/
Bonsoir mon ami 😉👌 The tap test is showing a sign of torsion or pressure on the screen,,, Ok so it goes Kaput after 15 min drive,,, and you need to reboot it,,,, Very strange,,, Cheers 🍻
technology is a blessing and a curse. this time a curse. Did try complete re-seating of the connectors in back of the dash, as well as re-calibrate the screen. Looking like the option now is a $975 replacement. :-( however in todays situation it will be lucky to even find a replacement with the supply chain especially with electronics being the way it is.
@@rash0401 Be strong mon ami 💪👌👍😉 Cheers 🍻
Reset the factory settings. And turn on the touch screen sound enabler it worked for me
Lucky that as well as re calibration did not work for me
My 17 Silverado 1500 does this except only a few buttons don’t work and it likes to change to different screens on its own. Anyone know if I replace the head unit will it stop?
The fix from our local dealer was to replace the head /unit. when i did it was approximately $700 (was not impressed) They tried to re-seat the connectors which did not fix it. Also tried re-calibration. ultimately replacement fixed this issue.
Having a problem with my 21 serria same thing but it won’t reset and fix it just stays messed up
It’s the digitizer, it should be behind glass like an iPad but it’s not and it’s a big sticker that goes over the lcd..
i love you omg you just saved mee
My 2017 Chevy 3/4 diesel, screen locking up sporadically, been in chevy 3 tomes now last time it was $ 1300 not working yhd next day, no response to touch
Ever get a permanent solution? My 17 Sierra started doing this, getting more frequent.
Sadly yes . The dealer tried to re-seat the connectors which did not fix it. Also tried re-calibration. ultimately replacement fixed this issue. at the time it was approximately $700
I have same issue. 2018, i only use Bluetooth, about 30min in, seems to start, and gets worse as time goes on. then after 1hr. display just wont respond, Im currently trying a few experiments. the few things im going to try, is... Overheating issue, (maybe put a FAN inside the dash, to keep the AMP / Radio cool. or a clean the screen more often, or use screen protector, or , reading the other comments, maybe a touch screen replacement. or replace the radio... just some ideas, im going to try. (and ill try to update here. with findings.) if my memory dont fail me... LOL.
my 2017 canyon does the same thing. Pretty crappy quality...my tires lasted longer than the radio in my truck did. Not buying a GMC/Chevy again
Agreed just traded my Sierra off two weeks ago for a Honda ridge line. Problem after problem with my gmc
@@rash0401 bought a new digitizer and installed it myself fixed the problem
@cluberic just the glued on screen to the frame? Is that available already glued to a replacement frame?
*****UPDATE*****
After trying every possible remedy I have found online which didn't resolve my ghost touch issue, I tried to locate where the spot(s) were by monitoring how Google Map was 'shifting'. Mine were at (appears to be) center of left (mostly) & right edge of the screen. Since I suspected some sort of screen torsion taking place (only happens when I turn my AC on after 10-15 minutes of driving later), I removed 6 torx screws that fasten around the LCD to the bracket hoping to ease any possible tension(s) during heat cycle taking place (parked in hot summer day and driving with AC on). Put it back (WITHOUT those 6 screws), problem came right back on next driving cycle. Two days later, I have noticed that very faint flickering on LCD that simply went away next day. I also observed that my ghost touch never came back since! It's been over a month and my screen still operates as it should (crossing my fingers). 2018 Silverado LT with 44K miles.
So you have to take the trim off first around the screen, right? Is that the area you are talking about?
@@asianfire72 if you search RUclips on 'How to replace touch screen on Silverado' you will have better idea what I am talking about. LCD (or touch screen) is held in place by a backplate and the backplate is held by like 12 screws to the center console. I removed side, top, and bottom screws that might cause possible torsion to the LCD but left enough screws in place which still will securely hold the backplate to the console itself (nothing felt loose). All though I didn't get the problem resolved right away, it took few heat cycles (my truck is parked outside under hot summer California sunlight and ghost touch happens only after 10-15 minutes into driving with AC on) to have MyLink operate as intended. My ghost touch hasn't comeback since then.
@@michaelshin4111 Thanks, yeah, I took it apart today and figured out what you were talking about. I was able to figure out where on the touchscreen it is ghosting, it is on the far right edge of the screen, I'll try to remove those screws and see what happens. Thank a lot!
@@asianfire72, good luck! I am not an engineer but like to think I am somewhat handy as the next guy. I knew issue was related to temperature fluctuations, but how? Removed screws that might cause torsion on LCD during heat cycles as desperate attempt before I order LCD replacement. Didn't help and ghost touch came back same day. After few days, I've noticed faint flickering on my display while driving (with AC on) which went away next day and ghost touch hasn't come back since. Interestingly as long as backplate is secure with minimum number of screws, LCD panel is secure on the center console without deleted screws. I'd love to hear back from you if you were able to sort this out.
@@michaelshin4111 So you have no screws at all that go into the back of the LCD screen itself? Just screws for the backplate are still there? The screen must "fit" into the backplate.
Has anyone had issues with the time setting popping up when first starting the vehichle after a long sit ?
I have the same issue with my 2020 GMC Acadia smh exact issue but I think it’s cause it over heats, when it’s cold no issues but the heat has to do something with it
I removed 6 torx screws around LCD and put it back without them. Couple of driving cycles later (mine takes place when I turn my AC on after parked outside) it never came back.
My 2017 suburban does this….any suggestions
Sadly for me it was a 700-800 dollar replacement with the dealer . When it came up no other local shops were willing to touch it for any cheaper than the dealer
Restart of the vehicle is only a temporary fix! LOL 🤣
Get your sub-teen niece to fix it. she can fix your truck computer.