Jira API Call - How to create a new ticket using API REST

[@ProjectFlowAcademy]

➢🎓 Training and my Services: projectflow.co.uk/start/

[@northshorepx]

great tutorial. Thank you

[@damianfino6978]

Thanks it´s was very usefull!

[@ProjectFlowAcademy]

Thanks :)

[@OvRaf]

thanks a ton for this training.
would you prompt why I am getting "Forbidden" when I do POST against out of the box Demo project? I removed almost all the restrictions from Demo settings

[@ProjectFlowAcademy]

Yo, yeah this is a bit misleading error - I was using Postman few days ago and same problem. So before you post anything make sure the "get" works find and you can get an issue details. In my case I selected wrong auth type plus was a small change in the API REST folder.

[@OvRaf]

@@ProjectFlowAcademy i get it work with basic auth. 🙂 and granted Create Issue permission

[@ProjectFlowAcademy]

@@OvRaf Hmmm so it can be something on the project permission, just make sure you are the project admin as well.

[@shareekhaldi]

I am so new to API as a Jira admin. I understand how to create an individual API token, but how do you get the URL and Passwords to be able to integrate as a non-individual (ie. integrating service now)

[@shareekhaldi]

cloud btw :)

[@ProjectFlowAcademy]

@@shareekhaldi Hi :) Sorry I missed your message so you need to use your Cloud URL which is in the format like this: mydemodomain.atlassian.net/

[@srilalithaj2796]

Please provide the github link as in the above link I couldn't find any code

[@ProjectFlowAcademy]

Yo, yeah, it was in the bottom on the description but no problem, try this :) github.com/mjurdyga/Jira-Pub/blob/main/New-Ticket.JSON

[@medico3048]

Thanks for this. How do we get the url

[@ProjectFlowAcademy]

Hey, what link? I was talking about a few bits :)

[@AkhileshSehgal-w8m]

Hi, I am using an application user to create issue as my Jira local server has SSO enabled. I am fetching the fields based on the issue type, now I want to handle these fields dynamically based on the response. How can I handle that and provide different input types based on these. Can you help on this? TIA

[@ProjectFlowAcademy]

No

[@edgaremmanuel3197]

😂

[@Huergo315]

How can I add a ticket within an epic?

[@ProjectFlowAcademy]

So you need to select Epic as the issue type and don't forget to add epic name and summary. I know they are checking it a bit but I tested it last month and it was fine.

[@Huergo315]

@@ProjectFlowAcademy requestData = {
fields: {
project: {
key: key,
},
summary: title,
description: description,
issuetype: {
name: 'Bug',
},
epic: 'F-876',
},
}; // This is the data I sent you but it doesn't work for me.I found some information where it says I should add the "custom field" but I don't understand. Could you make a video explaining how to create a ticket and put it into an epic?

[@michaelbrauner]

This does not work anymore. I am never able to authenticate correctly.

[@ProjectFlowAcademy]

Hey, thanks for the comment, so it's little tricky in the Jira cloud. I will record a quick video how to do it but try this. Generate an API key and log in as the standard used an use API key as the password

[@babyxnicotine]

This does not work