Expand your User Base - creating value for your Target Audience

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Tobias Vogel from Helvetia, a Switzerland-based insurer and long-standing customer of LeanIX, offered advice on turning LeanIX into a go-to tool for organizations - “one that works for everyone,” he said. Like many others, Vogel’s business is especially prone to IT complexity, and throughout the years, he and his EA team have come to develop best practices on how to decrease the footprint of their IT landscape.
Helvetia's success with LeanIX has broadened to the point where its IT strategies are anchored to and tracked by KPIs (e.g., “Buy vs. Make” ratios). It's a victory Vogel attributes to four particularly advantageous features of the EA Management tool:
Fact Sheet Self-Configuration (to capture non-architectural information requirements)
Custom Reports & Metrics (to provision tailored reports for specific user groups)
Integration APIs (to enable seamless IT management processes and tool integration)
Data Flows (for transparency on application dependencies)
To help explain these items, Vogel took audiences on a tour of Helevtia’s very own LeanIX workspace. His walkthrough featured unique reports of applications separated by the insurer’s market units, a lifecycle report wherein IT components were rolled up to the application level and paired with those responsible for maintenance, and a metrics dashboard holding up-to-date numbers on topics such as service platforms necessary for overarching IT strategies.
Ending on the subject of LeanIX integrations, Vogel took time to discuss the particular benefits gained from connections to AWS, Snyk, and sonarqube to support Helvetia's microservices management efforts.