Had this machine for about 4 years and the F-13 fault has been coming on since just after the 12 month warranty finished but we never bothered doing anything about it as we rarely used the dryer. A couple of days ago it started showing on the wash cycle as well after a couple of minutes so found this video, the part arrived today (thanks) and after a bit of fiddling it's now all working perfectly, including the dryer. Just a big thanks for probably saving me the best part of £100 as I wouldn't have had a clue what to do without the video.
Thanks Mike for the comments. We have just put up a playlist of 'useful videos' may be worth a look. :-) ruclips.net/p/PLZopaZU-UQSFFqqyMbnBvXILEUn82lB70
Thank you so much! Thank to your explanation I was able to fix my hotpoint. A technician asked 200€ to fix it. I spent 18€ and 20 minutes and that's it! Thanks again.
Thank you to Matt and eSpares for such an informative video. My Hotpoint WDF740 displayed the error message on 23 Dec -- what terrible timing! But thanks to this video and an £11 part, the problem is solved within 24h and my blood pressure back to normal. I can only imagine how much this would have cost to repair had I have called out an engineer. Thank you Matt and thank you eSpares.
Hi, thanks for the useful vid. Few notes on your video vs my experience over the weekend: (1) My machine (IWDE7125) did not have the top bracket. (2) The electrical connections were VERY DIFFICULT to get off and I very nearly broke them. (3) The cable tie round the rubber drum seal at the end of the heater tunnel was utterly impossible to remove without cutting off, so have a spare tie ready. It was also about twice the width of the one in the video. (4) The rubber grommet / seal around the heater sensor is totally different to the one on your machine and needs a lot of messing about to get it in, in fact I'm still not sure it's in place properly, it doesn't seem to sit properly.
Thanks for your comments AndreasQ2. It is always good to get feedback of this type as we sometimes due to experience do not give as much information as some may need. We are always trying to make our videos as clear as possible without waffling or going into too boring detail. So comments like your can also be a good additional source of info when viewers attempt the repair. :-)
Thank you for this video! I even didn't need to replace the thermocouple. When I disassembled heater - I've seen a lot of substance looked like cotton wool. This substance blocked incoming and outgoing air pipes, surrounded the sensor and pieces of this substance got stuck to the heater and burned. I cleaned up pipes and sensor and asked my wife to run the cleaning program more often (once a week instead of once a month). And, yes, I've checked that my thermocouple works fine: I measured its resistance (it was about 15 kOhms at room's temperature) and started heating it with steam from a kettle. So being heated thermocouple gave less and less resistance (I ran it till 14.5 kOhms). So I paid nothing and saved a lot of time.
It's not actually a "thermocouple", which shows higher voltage with higher temperature. It's a NTC (Negative Temperature Coefficient) thermistor which reduces in resistance as the temperature rises.
@@peterfardell9267 hello. Probably, you are right from the point of view of what is the correct meaning of NTC acronym. I am just radio amateur and "negative thermo-couple" was the first reasonable explanation, which came to my mind.
This worked for my Hotpoint WDD960. I was doubtful the thermostat was the ultimate cause of the issue (it just reflects temperature - various things can cause the wrong temperature), but it was. Moving / removing the rubber seals wasn't necessary in my case, which saved a lot of hassle. It was possible to pry open the housing just enough to replace the thermostat. Thanks!
Hi, our Hotpoint Ultima washer/dryer occasionally had this issue when drying and has now started to stop during a washing cycle and won't pump out. Twice a local guy has come out and "reset" it and it works fine for a while but it is displaying F13 yet again. He recommended ordering the part for us or him to fix, but do you know the button/power combination to reset it in the meantime? I have tried switching it off at the wall etc. Unfortunately I don't have the exact model number to hand but it looks the same as in the video. Ta.
Hi Iain, there may be a couple of ways the machine can be reset. Try pressing the start/cancel button until all the leds light. Then either press both start/cancel and on/off together until dOFF is displayed. Or try pressing both start/cancel and on/off together along with the top left option button until dOFF is displayed. If these fail just press the cancel button for a few seconds.
Thank you for the video, I've recently replaced my sensor on my IWDD7143S, following these instructions, however my machine is still showing an F13 error. All my connections are made and the seal is in place. Any advice?
Hi Pidgethegamer, Check the wiring to the sensor is not damaged and if that is OK check the connections on the module. It is possible this problem could be caused by the control board but it would be very unusual.
thsnks for help.. one last question. The old thermistor has a black rubber ring around its base but the new one hasnt. Is it because its not necessary or shall I use the one from the old one? thanks again you have been a great help
HI, does this also solve the problem when clothes are not fully dry on Cupboard dry program? Is this "moisture sensor"? If i dry on time program it dries clothes fully but Cupboard dry program leaves them a lot more wet as it was before in the past. Thanks for the answer!
Hi Marko, the biggest problem with 'sensor dry' programmes is people put a mixture of clothing in at the same time. Man made materials will dry a lot quicker than cotton and linen so the machine may not dry evenly. Replacing the sensor may not work as well as separating the thicker cotton or linen items and running those again.
Hi eSpares. I only use the program for towels. It was working great before then suddenly it started leaving all more wet as it should have been. I cleaned the condenser but that did not fix it. Also if i put on 180min dray instead of sensor dry function it dries them OK. So it has to be sensor issue. Just not sure which sensor :) Thanks a lot for your reply!
The full model number should be AQGMD149UK ? This range of washer dryers use an NTC to monitor the drying air temperature: www.espares.co.uk/product/es1635979 Check the machine is draining correctly before you try replacing this sensor.
Very good but two important items should be included. (i) show a good close up of the newer and older type of faulty sensor - (just waving them around at a distance is not revealing!). (ii) show and explain the pattern of lights on the machine for "Error F13". This is quite ambiguious in the machine instructions. As an additional comment it is actually quite possible to slide out the sensor without loosening the hot air duct screws. Squirt washing-up liquid on the sensor shaft and rubber grommet. This will usually allow the sensor to be removed with (very) careful twisting. It is not necessary to have a water tight seal in this unit - it's only for hot air. A contimuity test can be appiled to the old sensor to check for open circuit - the usual mode of failure. It should read 20k ohm (cold) if OK.
Purchased the replacement part from espare (bought the old style sensor in error) and fitted as shown on video. Was able to go through a drying cycle last night without the f13 code showing but it has now returned today in only its second drying cycle. Any advice?
Hi Many thanks for your reply - someone at espares has kindly found me the part I need which I will purchase shortly. I was hoping to do it myself and wondering if it will be more or less the same to do in my model as on your very helpful video. Is there any way I could get hold of a diagram of the inside of my model My thanks for your time Sue
Hi. I've fitted everything as per the video and replaced sensor with a new type. What I've noticed is that the new sensor can be pulled out without splitting the assembly. Even though I've checked the seal, pushed the new sensor back into the existing rubber ring and re-sealed and re-screwed everything again, I can pull the new sensor out without having to take everything apart again. I've double-check and it won't go in anything further, so any thoughts?
Hi Damien, there is a ring around the end of the thermistor shown at 3:05. We are sorry if we did not make it clear but on the two parts of the heater tunnel there is a channel that this ring sits in preventing it being pulled out or pushed in once the two parts are tightened together. Reopen the heater tunnel to locate the ring and everything should be OK.
Thanks for confirming much appreciated. Have re-fitted and yep it's locked in now and the F13 error has gone - dryer works so I'm happy. Although I got the impression the clothes and drum were hotter than normal but that could just be me getting stuff out early because I wanted to be sure it worked :) thanks again!
There are a couple of possibilities for this problem. Water in the drum from an intermittent pump problem, or no heat. For more information see another video: ruclips.net/video/EYPCL9jsrwQ/видео.html
+ali wood The 'new type' sensor is available here: www.espares.co.uk/product/es1635979 The old sensor will continue to work but may not be as reliable as the new one.
I have hotpoint aqualtis washer dryer with the same fault but when I open up the washer dryer it looks exactly like the one in this video but the dryer sensor is nowhere to be seen. Please help
Hello! I followed the steps of the tutorial, the piece that I used is an original spare part (equal to the one that was manufactured), I cleaned the entire air duct. I still have the same problem, every time that any program starts, after a few seconds it gives F13 and it starts filling water. What do you think may be failing? Thank you
Hi Pablo, Hotpoint have had an issue with the sensor which is why they have replaced it with a new design if you don't fit the new one you will still have issues.
hi will the f13 fault code affect the wash cycle too? Initially the code only popped up when in the drying mode but now its also affecting the wash cycle too. It stopped after a few minutes and f13 was displayed and I could not even put it in drain mode. I checked for blockages and then had to drain the water out the front bottom
Hi My washer dryer was working fine I bought a liquid to clean the washer from supermarket and later found the below fault code 13. My Hotpoint Washer Dryer WDF 740G displays flashing amber Light with fault code 13. It runs for 4minutes including wash and dry and later all lights at displays flashes and stop at fault code 13. any suggestion or advise?
Hi Sue, thanks for your post. As this is one of our older videos we do not have the model number. Please enter your make and model number into our website below and start your search today: www.espares.co.uk
Hi My Hotpoint Washer Dryer WDF 740G displays flashing amber Light with fault code 13. It runs for 4minutes including wash and dry and later all lights at displays flashes and stop at fault code 13. any suggestion or advise?
I've just watched the video and ordered the part . our machine had had this problem for years. if I can sort this out for only £14.98 I'll be extremely popular in my house
Hi! I have this problem with my Hotpoint Ariston washing machine always appears f13😣 you can tell me where I can buy that piece and what's called that piece?🤔 Thank you very much🤗
Thanks for this straightforward video. I also took the opportunity to clean the dryer fan of about a metric ton of lint, built up over the 5 years of use. All i did was remove all 5 Torx bolts (Hotpoint WDD960) remove the top part of the assembly and get in there with an old toothbrush!
Hi, I got this problem on my hotpoint, I've bought the new sensor, but: 1: it was possible to remove without open the dryer 2: I still have the problem. What I can do? Cheers
Hi Good things 2018, I don't know how you changed the sensor without removing the top, make sure you have replaced it with the new style sensor and check the connection.
Hi, we have been getting the same F13 error code. But we have never used the dryer! We have had the machine (WDUD9640 Ultima) for about four years now and had it repaired by an engineer after having the same code about two and a half years ago. Anyway, we regularly wash on 80 or 90 degrees and the fault symptoms are: when we try to program a wash, the machine just fills up with (clean) water and then the F13 fault code appears. There is no way to switch the machine off except by the mains (I have tried the start/cancel on its own and with the on/off button and also the two with the top left option button). I then have to open the door so all the water pours into a bucket. Then I syphon the remaining water out at the base of the drum. It then does the same thing when I try again and so on and so forth. Would you say it is still the sensor? I appreciate any help and advice you could offer. Great video, by the way. Really helpful and informative to the layman
Hi Herb, Even if you are not using the dryer function if the sensor gives the wrong feedback the control board may show this error. This is a common problem hence why we made this specific video. Replacing the sensor should resolve the problem.
Hi Matt, just to let you know I replaced the sensor and it worked fine. However, after a couple of weeks it has not been filling up properly and there is a humming noise when supposedly filling and the machine is stating "No Water". I looked inside the tray section and the water is trickling through. So I have eliminated any kinks and the main hose going into the machine is fine. I have the top off and ready to tackle the issue. I just need to know what the problem is! Your advice would be much appreciates thanks
That error is shown in our our Hotpoint error code video at: ruclips.net/video/aud14I0Zu9M/видео.html The problem relates to no heat when drying, check the heater elements and the cut outs above on the heater tunnel at the top of the machine.
eSpares It is Hoover WDYN 9646 PG (washer & dryer). There's a 10 minutes long cooling program on it. About the 8th minute of the program, machine stopped working and there was "E13" on the display. Thank you so much for your reply; but I think there's a problem with the PBC and I won't be able to fix it :c
+Lantern of the Green Our Hoover error video (ruclips.net/video/QNMywLzysII/видео.html) advises an E13 error is a communication problem between the display board and the module (either connectors or a faulty module).
As you've said, there was a communication problem it appears and it occured because of sudden voltage changes of my electricity service provider. Turn on/off button wasn't working either and I was too afraid to unplug-plug the machine. Technician I've called just did that and it works like nothing ever happened right now...
F9 we believe is a PCB programming problem. Depending on model you may be able to replace the eeprom. On most machines it would need to be programmed by an Ariston service engineer.
I've had my Indesit Innex (Washer dryer) 2 years and had 4 sensors replaced under warranty. 🤷♀️ Now warranty is run out... However I use my dryer once a week on 2hr cycle (towels)... I can not get over how bad these sensors are and have they been replacing with old type? But now I can order myself and just find someone who knows how via this video. But never again with this brand.
its ok... the reason why I couldnt find it was because it had fallen out!!!! there was 2 blue wires that look like they were cut and the thermistor was at the bottom of the machine. I used a pickup tool with stick tape to pick it up. I cant see how the wires got "cut" and the thermistor fallen out!!!! the connector thats pushes onto the thermistor kind of crumbled in my hand! I presume sonething overheated causing the wire to break off and the vibrations caused it to fall out. Anyway ive ordered wiring loom off ebay and will cut off the bit I need and join the wires!!! We did have engineer couple of weeks ago who opened up the washer because my wide said it wasnt drying but he checked and everything was fine and it was working. I think he didnt put thermistor back in securely??
Pavel Sanislo: Good job. Thanks. Where can I order the replacement part? has any number?. Hi Pavel, we can supply by post the part you require. Ahoj Pavel, môžeme dodať poštou časti budete potrebovať.
Had this machine for about 4 years and the F-13 fault has been coming on since just after the 12 month warranty finished but we never bothered doing anything about it as we rarely used the dryer. A couple of days ago it started showing on the wash cycle as well after a couple of minutes so found this video, the part arrived today (thanks) and after a bit of fiddling it's now all working perfectly, including the dryer. Just a big thanks for probably saving me the best part of £100 as I wouldn't have had a clue what to do without the video.
Thanks Mike for the comments.
We have just put up a playlist of 'useful videos' may be worth a look. :-)
ruclips.net/p/PLZopaZU-UQSFFqqyMbnBvXILEUn82lB70
Thank you so much! Thank to your explanation I was able to fix my hotpoint. A technician asked 200€ to fix it. I spent 18€ and 20 minutes and that's it! Thanks again.
+Angelo Del Lungo Glad we helped. :-)
Thank you to Matt and eSpares for such an informative video. My Hotpoint WDF740 displayed the error message on 23 Dec -- what terrible timing! But thanks to this video and an £11 part, the problem is solved within 24h and my blood pressure back to normal. I can only imagine how much this would have cost to repair had I have called out an engineer. Thank you Matt and thank you eSpares.
Thanks John for the comments, glad we helped reduce the stress during Christmas. :-)
Thanks guys!! Another happy customer fixed the F13 issues with just a few quid!!
Hi Samuel Riccardo Sonino, thanks for letting us know and remember to keep watching.
Hi, thanks for the useful vid. Few notes on your video vs my experience over the weekend: (1) My machine (IWDE7125) did not have the top bracket. (2) The electrical connections were VERY DIFFICULT to get off and I very nearly broke them. (3) The cable tie round the rubber drum seal at the end of the heater tunnel was utterly impossible to remove without cutting off, so have a spare tie ready. It was also about twice the width of the one in the video. (4) The rubber grommet / seal around the heater sensor is totally different to the one on your machine and needs a lot of messing about to get it in, in fact I'm still not sure it's in place properly, it doesn't seem to sit properly.
Thanks for your comments AndreasQ2. It is always good to get feedback of this type as we sometimes due to experience do not give as much information as some may need. We are always trying to make our videos as clear as possible without waffling or going into too boring detail. So comments like your can also be a good additional source of info when viewers attempt the repair. :-)
Thank you for this video! I even didn't need to replace the thermocouple. When I disassembled heater - I've seen a lot of substance looked like cotton wool. This substance blocked incoming and outgoing air pipes, surrounded the sensor and pieces of this substance got stuck to the heater and burned. I cleaned up pipes and sensor and asked my wife to run the cleaning program more often (once a week instead of once a month). And, yes, I've checked that my thermocouple works fine: I measured its resistance (it was about 15 kOhms at room's temperature) and started heating it with steam from a kettle. So being heated thermocouple gave less and less resistance (I ran it till 14.5 kOhms). So I paid nothing and saved a lot of time.
Hi Timur Minnigaliev, thank you for your post and NICE JOB in sorting it.
It's not actually a "thermocouple", which shows higher voltage with higher temperature. It's a NTC (Negative Temperature Coefficient) thermistor which reduces in resistance as the temperature rises.
@@peterfardell9267 hello.
Probably, you are right from the point of view of what is the correct meaning of NTC acronym. I am just radio amateur and "negative thermo-couple" was the first reasonable explanation, which came to my mind.
@@programmer78 Yes, that's a good acronym as well! I'm also a ramio amateur. Best wishes G0LQU
my wash dryer had the same problem but now just fixed thanks to this guide
Hi Leo, glad to hear we helped.
Thank you guys for this video thanks to you my Indesit is running fine again.
Thanks for the comments, remember to 'like’ the video if you enjoyed it or it helped.👍
Hi, ive removed the seal and the screws but i am unabke to get the top part to separate from the lower part. Its like theyve glued it shut. Any ideas?
This worked for my Hotpoint WDD960. I was doubtful the thermostat was the ultimate cause of the issue (it just reflects temperature - various things can cause the wrong temperature), but it was.
Moving / removing the rubber seals wasn't necessary in my case, which saved a lot of hassle. It was possible to pry open the housing just enough to replace the thermostat.
Thanks!
Hi Sam, thanks for letting us know you fixed it well done.
Thanks a lot for this! Do you know what the resistance should be at room temperature? I'm measuring about 2.5 MOhms...
+N3lis Sounds like it is faulty, Although we don't have the exact resistance they are usually below 40,000 ohms
It should be 20K ohms at room temeprature, reducind as the temperature rises. Its actually marked "20K" on the body of the sensor.
Thanks for video, have you got a link for the new sensor.?
Hi Ryan, the updated sensor should be here:
www.espares.co.uk/product/es1635979/washing-machine-thermistor-ntc
Hi, our Hotpoint Ultima washer/dryer occasionally had this issue when drying and has now started to stop during a washing cycle and won't pump out. Twice a local guy has come out and "reset" it and it works fine for a while but it is displaying F13 yet again. He recommended ordering the part for us or him to fix, but do you know the button/power combination to reset it in the meantime? I have tried switching it off at the wall etc. Unfortunately I don't have the exact model number to hand but it looks the same as in the video. Ta.
Hi Iain, there may be a couple of ways the machine can be reset.
Try pressing the start/cancel button until all the leds light.
Then either press both start/cancel and on/off together until dOFF is displayed.
Or try pressing both start/cancel and on/off together along with the top left option button until dOFF is displayed.
If these fail just press the cancel button for a few seconds.
Thank you for the video, I've recently replaced my sensor on my IWDD7143S, following these instructions, however my machine is still showing an F13 error. All my connections are made and the seal is in place. Any advice?
Hi Pidgethegamer, Check the wiring to the sensor is not damaged and if that is OK check the connections on the module. It is possible this problem could be caused by the control board but it would be very unusual.
thsnks for help.. one last question. The old thermistor has a black rubber ring around its base but the new one hasnt. Is it because its not necessary or shall I use the one from the old one?
thanks again you have been a great help
+biggurs Use the seal from the old sensor to ensure air does not escape from the heater tunnel but goes into the drum.
HI, does this also solve the problem when clothes are not fully dry on Cupboard dry program? Is this "moisture sensor"? If i dry on time program it dries clothes fully but Cupboard dry program leaves them a lot more wet as it was before in the past. Thanks for the answer!
Hi Marko, the biggest problem with 'sensor dry' programmes is people put a mixture of clothing in at the same time. Man made materials will dry a lot quicker than cotton and linen so the machine may not dry evenly. Replacing the sensor may not work as well as separating the thicker cotton or linen items and running those again.
Hi eSpares. I only use the program for towels. It was working great before then suddenly it started leaving all more wet as it should have been. I cleaned the condenser but that did not fix it. Also if i put on 180min dray instead of sensor dry function it dries them OK. So it has to be sensor issue. Just not sure which sensor :) Thanks a lot for your reply!
What is your model?.
Hotpoint Ariston Aqualtis 149
The full model number should be AQGMD149UK ? This range of washer dryers use an NTC to monitor the drying air temperature:
www.espares.co.uk/product/es1635979
Check the machine is draining correctly before you try replacing this sensor.
Very good but two important items should be included. (i) show a good close up of the newer and older type of faulty sensor - (just waving them around at a distance is not revealing!). (ii) show and explain the pattern of lights on the machine for "Error F13". This is quite ambiguious in the machine instructions. As an additional comment it is actually quite possible to slide out the sensor without loosening the hot air duct screws. Squirt washing-up liquid on the sensor shaft and rubber grommet. This will usually allow the sensor to be removed with (very) careful twisting. It is not necessary to have a water tight seal in this unit - it's only for hot air. A contimuity test can be appiled to the old sensor to check for open circuit - the usual mode of failure. It should read 20k ohm (cold) if OK.
Purchased the replacement part from espare (bought the old style sensor in error) and fitted as shown on video. Was able to go through a drying cycle last night without the f13 code showing but it has now returned today in only its second drying cycle. Any advice?
Hi WK If the error come back there is a good chance it may be modules programming, having a technician reprogramme it may resolve the problem.
Hi
Many thanks for your reply - someone at espares has kindly found me the part I need which I will purchase shortly. I was hoping to do it myself and wondering if it will be more or less the same to do in my model as on your very helpful video. Is there any way I could get hold of a diagram of the inside of my model
My thanks for your time
Sue
Glad to hear this Sue. The diagrams of your model have been sent to you via email.
Hi. I've fitted everything as per the video and replaced sensor with a new type. What I've noticed is that the new sensor can be pulled out without splitting the assembly. Even though I've checked the seal, pushed the new sensor back into the existing rubber ring and re-sealed and re-screwed everything again, I can pull the new sensor out without having to take everything apart again. I've double-check and it won't go in anything further, so any thoughts?
Hi Damien, there is a ring around the end of the thermistor shown at 3:05.
We are sorry if we did not make it clear but on the two parts of the heater tunnel there is a channel that this ring sits in preventing it being pulled out or pushed in once the two parts are tightened together. Reopen the heater tunnel to locate the ring and everything should be OK.
Thanks for confirming much appreciated. Have re-fitted and yep it's locked in now and the F13 error has gone - dryer works so I'm happy. Although I got the impression the clothes and drum were hotter than normal but that could just be me getting stuff out early because I wanted to be sure it worked :) thanks again!
:-)
hello...my Hotpoint, Aqualtis, AQGMD 149 has a fault where after tumble drying, the clothes are still wet. Any suggestions?
There are a couple of possibilities for this problem. Water in the drum from an intermittent pump problem, or no heat. For more information see another video: ruclips.net/video/EYPCL9jsrwQ/видео.html
Top !!! Top obrigada 🎉🎉❤
Hi, thanks for your comment here, glad our video could help you!
my machine as the new type sensor in it as per your video. I cant find a replacement new type only the old type. WIll this be okay? Thank you
+ali wood The 'new type' sensor is available here:
www.espares.co.uk/product/es1635979
The old sensor will continue to work but may not be as reliable as the new one.
I have hotpoint aqualtis washer dryer with the same fault but when I open up the washer dryer it looks exactly like the one in this video but the dryer sensor is nowhere to be seen. Please help
+biggurs 'Aqualtis is a range not a model, If you give us the model number (on a label inside the door rim) we may be able to help further.
Hello! I followed the steps of the tutorial, the piece that I used is an original spare part (equal to the one that was manufactured), I cleaned the entire air duct. I still have the same problem, every time that any program starts, after a few seconds it gives F13 and it starts filling water. What do you think may be failing? Thank you
Hi Pablo, Hotpoint have had an issue with the sensor which is why they have replaced it with a new design if you don't fit the new one you will still have issues.
hi
will the f13 fault code affect the wash cycle too?
Initially the code only popped up when in the drying mode but now its also affecting the wash cycle too. It stopped after a few minutes and f13 was displayed and I could not even put it in drain mode. I checked for blockages and then had to drain the water out the front bottom
+biggurs It can depend on how the manufacturer has designed the software but yes even a 'dryer' fault can disable the machine.
Hi
My washer dryer was working fine I bought a liquid to clean the washer from supermarket and later found the below fault code 13.
My Hotpoint Washer Dryer WDF 740G displays flashing amber Light with fault code 13. It runs for 4minutes including wash and dry and later all lights at displays flashes and stop at fault code 13. any suggestion or advise?
Hi
My washer drier is a Hotpoint Aquarius WDF740P - will it look the same inside as the one shown here
Many thanks
Sue
Hi Sue, thanks for your post. As this is one of our older videos we do not have the model number. Please enter your make and model number into our website below and start your search today: www.espares.co.uk
Hi
My Hotpoint Washer Dryer WDF 740G displays flashing amber Light with fault code 13. It runs for 4minutes including wash and dry and later all lights at displays flashes and stop at fault code 13. any suggestion or advise?
Hi Srikala, have you tried the advice in the video referring to F13 and changed the sensor?
I've just watched the video and ordered the part . our machine had had this problem for years. if I can sort this out for only £14.98 I'll be extremely popular in my house
Hi Scott,yes this is a common problem hence the video. Hopefully 'Hero' status awaits. 😊
great video, cheers!
+peteris Silins Thanks Peteris.
Thanks, indesit iwde 7145 error f13, has been fixed. 😎 👏 👌
Thanks for the comments Manhal, remember to 'like’ the video if you enjoyed it or it helped.👍
Hi! I have this problem with my Hotpoint Ariston washing machine always appears f13😣
you can tell me where I can buy that piece and what's called that piece?🤔
Thank you very much🤗
Hi Claudia, you can find the part shown here: www.espares.co.uk/product/es1635979
eSpares thank's for all🤗
God Bless you😄
Good Man👨🔧
Now my #Washdryer function good 🌬
thank's for your help♻️
Thanks for this straightforward video. I also took the opportunity to clean the dryer fan of about a metric ton of lint, built up over the 5 years of use. All i did was remove all 5 Torx bolts (Hotpoint WDD960) remove the top part of the assembly and get in there with an old toothbrush!
Hi, I got this problem on my hotpoint, I've bought the new sensor, but:
1: it was possible to remove without open the dryer
2: I still have the problem.
What I can do? Cheers
Hi Good things 2018, I don't know how you changed the sensor without removing the top, make sure you have replaced it with the new style sensor and check the connection.
Can anyone tell me which screwdrivers I’ll need for this, specifically the torx? Thanks
Hi chad, for the removal of the top it is a standard Phillips screwdriver and the Torx screwdriver is a T20
eSpares hi, I replaced the sensor, seemed to go well but I’m still getting the f13 error, any ideas? Thanks
Hi, we have been getting the same F13 error code. But we have never used the dryer! We have had the machine (WDUD9640 Ultima) for about four years now and had it repaired by an engineer after having the same code about two and a half years ago. Anyway, we regularly wash on 80 or 90 degrees and the fault symptoms are: when we try to program a wash, the machine just fills up with (clean) water and then the F13 fault code appears. There is no way to switch the machine off except by the mains (I have tried the start/cancel on its own and with the on/off button and also the two with the top left option button). I then have to open the door so all the water pours into a bucket. Then I syphon the remaining water out at the base of the drum. It then does the same thing when I try again and so on and so forth. Would you say it is still the sensor? I appreciate any help and advice you could offer. Great video, by the way. Really helpful and informative to the layman
Hi Herb, Even if you are not using the dryer function if the sensor gives the wrong feedback the control board may show this error. This is a common problem hence why we made this specific video. Replacing the sensor should resolve the problem.
Hi, thanks for such a speedy response. Ok no problem. I will order it today and touch base (hopefully) when it is up and running again.
Good luck.
Thanks
Hi Matt, just to let you know I replaced the sensor and it worked fine. However, after a couple of weeks it has not been filling up properly and there is a humming noise when supposedly filling and the machine is stating "No Water". I looked inside the tray section and the water is trickling through. So I have eliminated any kinks and the main hose going into the machine is fine. I have the top off and ready to tackle the issue. I just need to know what the problem is! Your advice would be much appreciates thanks
I have a question. Can you tell me how to fix F14 problem and if not where can I find it. Thank you soo much :D
That error is shown in our our Hotpoint error code video at: ruclips.net/video/aud14I0Zu9M/видео.html
The problem relates to no heat when drying, check the heater elements and the cut outs above on the heater tunnel at the top of the machine.
eSpares You are amazing :) thank you so much. I will try to fix it on my own.
I am greatful for such a quick answer and help
:-)
Thanks , Hotpoint error F05 👍👏👌😃 THANKS
Thanks for the comments, hope you remember to 'like’ the video if it helped.👍
Thanks you it's commentaires bye 👍👌👏
Thank you!! that was it.
You are welcome, happy we helped.
Gah, I thought this was E13 and thought that I've found what I was looking for :C
+Lantern of the Green Can we help? What is your machine?.
eSpares It is Hoover WDYN 9646 PG (washer & dryer). There's a 10 minutes long cooling program on it. About the 8th minute of the program, machine stopped working and there was "E13" on the display.
Thank you so much for your reply; but I think there's a problem with the PBC and I won't be able to fix it :c
+Lantern of the Green Our Hoover error video (ruclips.net/video/QNMywLzysII/видео.html) advises an E13 error is a communication problem between the display board and the module (either connectors or a faulty module).
I'll check it, thanks.
As you've said, there was a communication problem it appears and it occured because of sudden voltage changes of my electricity service provider.
Turn on/off button wasn't working either and I was too afraid to unplug-plug the machine.
Technician I've called just did that and it works like nothing ever happened right now...
awesome thank you!
Thanks Alex. 😊
ariston.aqualtis error F9 what is that
F9 we believe is a PCB programming problem. Depending on model you may be able to replace the eeprom. On most machines it would need to be programmed by an Ariston service engineer.
I've had my Indesit Innex (Washer dryer) 2 years and had 4 sensors replaced under warranty. 🤷♀️ Now warranty is run out... However I use my dryer once a week on 2hr cycle (towels)... I can not get over how bad these sensors are and have they been replacing with old type? But now I can order myself and just find someone who knows how via this video. But never again with this brand.
Hi Sunrise, thank you for your post and you have had a lot of problems.
thanks
+biggurs :-)
its ok... the reason why I couldnt find it was because it had fallen out!!!! there was 2 blue wires that look like they were cut and the thermistor was at the bottom of the machine. I used a pickup tool with stick tape to pick it up. I cant see how the wires got "cut" and the thermistor fallen out!!!! the connector thats pushes onto the thermistor kind of crumbled in my hand!
I presume sonething overheated causing the wire to break off and the vibrations caused it to fall out. Anyway ive ordered wiring loom off ebay and will cut off the bit I need and join the wires!!!
We did have engineer couple of weeks ago who opened up the washer because my wide said it wasnt drying but he checked and everything was fine and it was working. I think he didnt put thermistor back in securely??
Dobrá práca. Vďaka. Kde si môžem objednať, že náhradný diel? má nejaké číslo? www.espares.co.uk/product/es1635979
Pavel Sanislo: Good job. Thanks. Where can I order the replacement part? has any number?.
Hi Pavel, we can supply by post the part you require.
Ahoj Pavel, môžeme dodať poštou časti budete potrebovať.
Thanks your answer. MyWasher Dryer is Ariston AMXXF149.
Kode error is F13.
I can order this part?
www.espares.co.uk/product/es1635979
Thanks