Delightful UX Is Like a 3-Legged Stool

Delight can be experienced viscerally, behaviorally, and reflectively. A delightful design must consider all three of these pillars.
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Chapters:
00:00 Delightful Interfaces: What Is It?
0:25 Delightful UX Is Like a 3-Legged Stool
0:55 The Problem with How to Reach a Delightful UX
2:02 Delightful UX: Example
2:35 View More NN/g Content