Just writing in case anyone cares to address the terrible experience we had with SpeediShuttle at Maui's Airport, waiting for a shuttle who wouldn't come for almost 2 hours. Even thought we reserved our ride 3 months ago, the company seemed totally unprepared for our arrival. We were told "the shuttle will be here in 5 minutes" by employees who clearly didn't care. Now, we're left scrambling to get to our hotel, pick up our car, do our check-in and leave for our evening reservation. It's shameful and very disappointing that we were not offer a solution faster and our trip has to suffer as a result.
Speedishuttle never showed up to take us to the Airport on 8/5/21. Couldn’t call them -on hold for over an hour and once the answered we were told the driver showed and we weren’t there- NOT TRUE,! we were waiting 15 mins before our scheduled pickup and 45 mins past our pick up window . Do yourself a favor and use any other form of transportation than Speedishuttle!
Just writing in case anyone cares to address the terrible experience we had with SpeediShuttle at Maui's Airport, waiting for a shuttle who wouldn't come for almost 2 hours. Even thought we reserved our ride 3 months ago, the company seemed totally unprepared for our arrival. We were told "the shuttle will be here in 5 minutes" by employees who clearly didn't care. Now, we're left scrambling to get to our hotel, pick up our car, do our check-in and leave for our evening reservation. It's shameful and very disappointing that we were not offer a solution faster and our trip has to suffer as a result.
Speedishuttle never showed up to take us to the Airport on 8/5/21. Couldn’t call them -on hold for over an hour and once the answered we were told the driver showed and we weren’t there- NOT TRUE,! we were waiting 15 mins before our scheduled pickup and 45 mins past our pick up window . Do yourself a favor and use any other form of transportation than Speedishuttle!