The 2.5" Shank should have the 2,200lb gauge! We are so sorry to hear if you have a different gauge. Please reach out to our customer support and they will get you all taken care of!
received mine about 2 weeks ago I weigh about 256lbs stood on the ball and my buddie said the gauge didnt move at all I was like hmm that's weird maybe it has to be calibrated watched this video and it didnt say anything about having to be calibrated. I'm wondering if I'm just not heavy enough to move the gauge or if the gauge is faulty?
Hey Corey, in order to test to make sure that your gauge is reading properly, we recommend hooking up a loaded trailer with at least 500-600 pounds of tongue weight. Standing on it is not an accurate way to test the gauge as lower weights take a little longer to read accurately in comparison with heavier ones!
I had done the same thing - friend stood on it and the needle didn’t budge. I am wondering what happened to yours after loading up the trailer? Did it work or was it faulty? I haven’t loaded my new trailer yet so I am curious.
I also have several Weigh Safe hitches. They do not stand behind their products or the engineering of them. Sad, because this could be a great product. I contacted them in regard to a 3 year old product, and they told me that they don't support it. WHAT????? Would not recommend to anyone !!!
Just ordered this exact hitch for my 2024 Silverado 2500 HD. Can't wait to hook my 28-foot center console to it and take it for a tow.
Have one and love it. Great hitch!!
We are stoked to hear that! We appreciate you sharing 🙌
I just got a 2.5 inch shank and 8inch drop and it’s supposed to be rated 2200 lbs max tounge weight but scale only goes to 1500lbs 🙁
The 2.5" Shank should have the 2,200lb gauge! We are so sorry to hear if you have a different gauge. Please reach out to our customer support and they will get you all taken care of!
@@weighsafe thanks I will do that then!
received mine about 2 weeks ago I weigh about 256lbs stood on the ball and my buddie said the gauge didnt move at all I was like hmm that's weird maybe it has to be calibrated watched this video and it didnt say anything about having to be calibrated. I'm wondering if I'm just not heavy enough to move the gauge or if the gauge is faulty?
Hey Corey, in order to test to make sure that your gauge is reading properly, we recommend hooking up a loaded trailer with at least 500-600 pounds of tongue weight. Standing on it is not an accurate way to test the gauge as lower weights take a little longer to read accurately in comparison with heavier ones!
@@weighsafe alright thanks I appreciate it!
I had done the same thing - friend stood on it and the needle didn’t budge. I am wondering what happened to yours after loading up the trailer? Did it work or was it faulty? I haven’t loaded my new trailer yet so I am curious.
@@aldrusso2817 yeah I hooked up to it and it ended up reading but seems to not read anything till it gets to about 500lbs on the ball
Good to know. @@coreymartin6087
I also have several Weigh Safe hitches. They do not stand behind their
products or the engineering of them. Sad, because this could be a great
product. I contacted them in regard to a 3 year old product, and they
told me that they don't support it. WHAT????? Would not recommend to
anyone !!!
Which product did you get that failed? So far, I've had good luck with there stuff but would like to know what to keep an eye out on. Thanks