I have ANOTHER engine problem with my Integra Type S 😤

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  • Опубликовано: 1 окт 2024
  • I have ANOTHER engine problem with my Integra Type S 😤
    Part 1: Acura of Troy is THE WORST! Major engine repair on my Integra Type S + dealership damaged my car😡
    • Acura of Troy is THE W...
    Part 2: What Acura did to fix my Integra Type S damaged by their dealership?
    • What Acura did to fix ...
    Part 3: What Acura did to fix my Integra Type S damaged by their dealership?
    • I took my Integra Type...
    #acura #integra #types #engine
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Комментарии • 727

  • @neuronbob
    @neuronbob 3 месяца назад +58

    That is so cool that you are a quality engineer. That makes you uniquely qualified as a car RUclipsr (you are one, don't shortchange yourself 😁). Hopefully these fixes end the issues. I'm happy I've got one minor rattle and no other real issues with my ITS after just about a year.
    Additional note: my 12.5 year old CTS-V wagon has no squeaks or rattles, I'm shocked 😳. You may want to consider that manual CT5-V Blackwing for your next car....

    • @QueTheChaotic
      @QueTheChaotic  3 месяца назад +10

      🙏🏾🙏🏾🙏🏾 I appreciate you man. The CT5 Blackwing is a dream car. I’ll see if I can get a CT4 for now

    • @schp007
      @schp007 3 месяца назад

      @@QueTheChaoticnawh …CT5 only Q🔥

    • @ibrahimelmi210
      @ibrahimelmi210 2 месяца назад

      @@schp007 the ct4v is valid. its pushing 500 hp w tune

    • @BaBaBooeyWRLD
      @BaBaBooeyWRLD 2 месяца назад

      Tell em Bobby 👊

  • @pricepolice834
    @pricepolice834 3 месяца назад +152

    honda corporate / acura of troy needs to fire that service manager. terrible service.

    • @dantebcombs
      @dantebcombs 3 месяца назад +3

      So true. I would rather drive 75 min. to AA than 40 min. to Troy. For same reason Troy wanted to charge me $115 more for exact same service.

    • @veedee4860
      @veedee4860 3 месяца назад +4

      Corporate doesn’t have direct control over dealership personnel.

    • @Dukes3677
      @Dukes3677 3 месяца назад +4

      @@veedee4860 corporate allows the dealers to use their name and sell their vehicle. THEY CAN come down on dealerships for not following protocol or procedure. They however are NOT responsible for day to day workings of the dealer.

  • @tronpapadop6461
    @tronpapadop6461 3 месяца назад +130

    Time for that lemon law buddy

    • @reelrocknrolla4251
      @reelrocknrolla4251 2 месяца назад

      This is why I buy cars with 20k miles. You get to see if anything out of the ordinary was repaired. Usually it's all downhill from your first few issues. Some new cars are just duds

  • @jayboe86
    @jayboe86 3 месяца назад +45

    Well since he doesn’t think he’s a “RUclipsr” let’s make him a “RUclipsr” people. Let’s gooooo!

  • @akashcash
    @akashcash 3 месяца назад +93

    I don't trust Japanese cars made in North America - the ones built in Japan are flawless - their people also have a different work ethic - they strive for perfection

    • @ShaiyanHossain
      @ShaiyanHossain 3 месяца назад +10

      japanese cars made in japan have their fair share of issues as well, especially when it comes to rust

    • @irondome7334
      @irondome7334 3 месяца назад +22

      @@ShaiyanHossain generally speaking, dude does have a point. American Union workers have no pride and only want more for themselves. UAW is terrible and part of the reason cars cost more and more.

    • @kikomanster8188
      @kikomanster8188 3 месяца назад +6

      That is why I got myself the 2024 WRX TR as all WRX’s were/are Made in Japan. I like the Type R but dealers are marking it up crazy to the point it becomes too expensive for a fwd sports car. I owned a few Civics and Accords before but never got this kind of problems.

    • @mistamaog
      @mistamaog 3 месяца назад +2

      ​@@kikomanster8188I'm with you there, except I got a 22 WRX premium. All the panels were aligned properly, meanwhile when I looked at Integras, crooked panels, especially by the hood.
      Also I'm jealous of your TR Brembos 😢

    • @kikomanster8188
      @kikomanster8188 3 месяца назад

      @@mistamaog I used to have the 2022 wrx premium with hk/moonroof pack prior to this but to be honest the dust brakes that these brembos make compare to the regular pads are way worse and it will be more expensive once it is time to replace these pads and rotors. Recaro seats and wireless Carplay plus the limited trim upgrades except with the moonroof delete are what made me move up to this but yes, the brembos accentuates the 19 in wheels as well to make it recognizable from the regular wrx trim (except for the cvt gt ones lol)

  • @Nicedesk
    @Nicedesk 3 месяца назад +73

    The WORST part of my Honda ownership experience has been the dealer. Sales and service both sucked.
    No matter how great the car is the dealer makes me want to puke.
    Thanks for making these vids!

    • @steve8803
      @steve8803 3 месяца назад +6

      @Nicedesk just know that dealerships are independently owned. No matter the make of vehicle, some dealerships will be good and some will be bad.

    • @speeddemon311
      @speeddemon311 3 месяца назад +7

      Most dealership service departments are generally terrible across the board imo!!

    • @kgisabeast
      @kgisabeast 3 месяца назад +2

      Lexus dealerships have the best service

    • @speeddemon311
      @speeddemon311 3 месяца назад +1

      @kgisabeast Certainly ain't BMW I speak from first-hand experience lol!!

    • @Vmining
      @Vmining 3 месяца назад +3

      @@steve8803 That's only somewhat true. The car companies also influences how the dealers operate. The best example in my opinion is the subaru brz, and toyota gr86. They are essentially the exact same car, except the subaru has 0 markups, 0 hassle, and car made to order. While the 86 is a nightmare to try and acquire.

  • @mattjose3470
    @mattjose3470 3 месяца назад +38

    Breaks my heart. Been saving up to get a type s. Makes you think twice before buying an Acura now.

    • @steevenduchesne9532
      @steevenduchesne9532 3 месяца назад +3

      Dont hesitate ! I love my integra type s 😉💪💪

    • @Aphrodave
      @Aphrodave 3 месяца назад +4

      Get a CTR

    • @ShaiyanHossain
      @ShaiyanHossain 3 месяца назад

      @@mattjose3470 look at the dealership reviews and go in person

    • @JDMEXforme
      @JDMEXforme 3 месяца назад +2

      Get an oldschool GSR if you can find one. Those break more necks at car meets and events than any new cars.

    • @mattjose3470
      @mattjose3470 3 месяца назад +2

      @@JDMEXforme definitely appreciate all of the older Acuras. I have an 08 TL-S and I love it.

  • @AP1GO9K
    @AP1GO9K 3 месяца назад +14

    I work at Honda it's not just you quality is down all around. Even the N/A 2.0 everyone says is the most reliable because no turbo been coming in with issues. I wouldn't buy a new Honda/Acura today other brands are doing it better

    • @ryanb8736
      @ryanb8736 3 месяца назад

      It’s very sad that Honda has fallen badly behind. Honda has always had some issues. They were known as a budget economy car company. Thru were always known as the more reliable company. With today’s Technology, things should get better and last 10 times longer. It now seems they are going backwards.
      Crazy to think companies like Audi and BMW are advancing far into very reliable now. Seems a lot more Honda and Toyota people are buying those brands a lot lately. So Audi and BMW both know they can’t mess up, so quality has to be number one.
      I switched to German cars 10 years ago and never looked back. Everything is just better from drive, comfort, longevity, construction, fit and finish, power, etc.
      Instead of new Honda’s, I refer people to buy certified pre owned BMWs and Audis for good prices. Then buy extended warranty with F&I guy for cheap money extended to 100k plus. Make sure to get an off lease. Thats the secret. No problems and ready to drive for a long time. The way it should be.

    • @Joshua-od2ph
      @Joshua-od2ph 3 месяца назад +2

      Just buy a nice used Honda/Acura w/20,000-25,000 miles 2018-2020.

  • @Paulygoku
    @Paulygoku 2 месяца назад +3

    50k car with all that problems, I hope u get em bro, def unacceptable

  • @Hot-1LE
    @Hot-1LE 2 месяца назад +3

    Sell the car bro. I can see your blood pressure rising with this thing 😅

  • @Gonin60
    @Gonin60 3 месяца назад +23

    Man that first dealer…

  • @chris71077
    @chris71077 3 месяца назад +46

    I Guess The Days of JDM Vehicles Without Problems are Over Toyota Honda And Nissan is Struggling

    • @antcantcook960
      @antcantcook960 3 месяца назад +7

      I guess you missed Acura falling off 25 years ago

    • @ryanb8736
      @ryanb8736 3 месяца назад +1

      That’s why I moved to German cars 10 years ago. No issues and all smiles.

    • @johnblaze6269
      @johnblaze6269 3 месяца назад +3

      25? Lol yeah you’re reaching id say the past 10-13 years. My 2002 rsx has 250k never gave me problems and I know hella people with old rsx, tsx and TL’s still on the road

    • @Gekkoid
      @Gekkoid 3 месяца назад +1

      time to move to mazda

    • @faheemabbas3965
      @faheemabbas3965 3 месяца назад +1

      Mazda time! Honda is dead and going out of business!

  • @denvernn
    @denvernn 3 месяца назад +10

    Before your situation occurred and before your 1st video was released, I emailed someone high up at Honda NA about this very topic of terrible service at Honda/Acura dealerships and how I foresee this affecting future sales. I am the car person in my circle and over the years I have recommended Honda because they are good cars. Since 2020 something changed and I've noticed the dealership service experience go down. I've heard these comments from family, friends and colleagues much more than normal. As a fan of the brand I emailed someone at Honda NA and to date I've heard nothing. Not even an email acknowledgement. That is terrible IMO. Because that leaves me with the impression Honda NA don't care. I think Honda Japan needs to clean house at Honda NA!
    I'm glad your car got sorted out and there are some good dealerships with good principles.

    • @PaintflowException
      @PaintflowException 3 месяца назад +2

      It's just arrogance from the dealership model. Since 2020 and the dealer favored relationships, they basically don't have to try anymore. The mark up stuff and no one cares. As a result, they don't try to keep you as a customer. It's just sad.

  • @hgzx405
    @hgzx405 3 месяца назад +30

    That Acura is a lemon 🍋

    • @MinhNguyen-gd7bt
      @MinhNguyen-gd7bt 3 месяца назад +6

      Get type r made in Japan

    • @ShaiyanHossain
      @ShaiyanHossain 3 месяца назад +3

      @@MinhNguyen-gd7bt the engine in the type r is still made in ohio and suffers from similar issues

    • @erikg2493
      @erikg2493 3 месяца назад +1

      @@MinhNguyen-gd7btYeah there have definitely been reports of the same oil leak from the engine in the CTR, if you look on forums. My FL5 has better build quality than my ITS had, but still plenty of creaks and rattles on the interior.

    • @erocker78
      @erocker78 3 месяца назад

      It's starting to appear that way. 😢

    • @raymondreiff8170
      @raymondreiff8170 3 месяца назад +2

      Many terrible Mechanics out here, Shitting everything up, Ford is having a hell of a time as well.

  • @nicknikon
    @nicknikon 3 месяца назад +11

    Dude, I'm proud of you man. Very smart, thoughtful, insightful.

  • @RaceCarFriends
    @RaceCarFriends 3 месяца назад +31

    LMAO @ That Gwack Gwack treatment, they even threw on a little Hawk Tuah on that thang! 😆 TBH after all of this I'm not that excited about seeing you in any Honda/Acura anymore, I'd much rather see you in a Golf R, CT4V Blackwing, or to finally see you in a Subaru WRX! I think it's time for a fresh start and I'm pretty confident that the Subaru community will love you and really rock with you as a person, the same for the VW community as well, I feel like the losers in all of this will be the Honda/Acura community which I've learned recently is a really great community, but it's just the corporate part that's the issue so I feel you brother, time to move on.

    • @Jc-um7rl
      @Jc-um7rl 3 месяца назад +1

      I agree 100%. Get some Detroit muscle.

    • @RaceCarFriends
      @RaceCarFriends 3 месяца назад

      @@Jc-um7rl Yup!

    • @SuzukiKid400
      @SuzukiKid400 3 месяца назад +1

      CT4V BW…FTW!

    • @RaceCarFriends
      @RaceCarFriends 3 месяца назад

      @@SuzukiKid400 Yup!

    • @QueTheChaotic
      @QueTheChaotic  3 месяца назад +4

      I’d rock with any of those suggestions. The CT4 speaks to me most though

  • @fmtien
    @fmtien 3 месяца назад +9

    That front bumper is aligned way better now. Glad they finally fixed it right.

  • @ersjam1305
    @ersjam1305 3 месяца назад +5

    I'm glad you still spoke the truth about your treatment even though they made things right AFTER the fact. Yes, I agree with you that if this wasn't recorded, you would have still been going in circles. A similar situation happened to me years ago before RUclips became popular. Glad you used your platform to share!

    • @QueTheChaotic
      @QueTheChaotic  3 месяца назад +2

      Thanks a lot. I hope this experience helps others

  • @projectswandive
    @projectswandive 3 месяца назад +12

    My 2021 Mazda 3 Turbo was built during the peak of the Pandemic in Sept 2020. They had to use exhaust valve stem seals that were meant to go on their diesel counterparts. Because of those seals there was oil leakage in the engine. Mazda fixed it under warranty without a squeak. Its wild to see a an experience like this from a premium brand like Acura...

    • @AG-uh9bf
      @AG-uh9bf 3 месяца назад +3

      I had the same thing and my dealer was trash. Never got it fixed. Never got them to even acknowledge the issue, they denied the TSB even existed. Sold it.

    • @amirparvez5415
      @amirparvez5415 3 месяца назад +2

      ​@AG-uh9bf had to go to a second dealer for them to get it done, 1st I went to Fontana Mazda which was POS experience, had the car for 4 days and did nothing. They just had to change the oil that's it. They at first didn't acknowledge it but one dude at the second dealership, Claremont mazda, acknowledge the TSB but said hasn't have anybody come in for it. They changed the oil and told me to come back when the low oil light comes on.
      900 miles it came on and took it back. they then went ahead and did the vavle stem job. 5000 miles later no oil burning issues 👍.

    • @projectswandive
      @projectswandive 3 месяца назад +2

      @@AG-uh9bf oh no man that sucks and is unfortunate to hear. There’s even a class action lawsuit that just got settled so dealerships now have no excuse to deny the fix to anyone.

    • @blucaller1
      @blucaller1 3 месяца назад +1

      As soon as I saw
      Mazda 2021 + turbo, I quickly wondered if you’d bring up the valve seals. Had my 2021 CX-9 repaired earlier in 2024….the dealership near me was cool about it …the dealership where I bought the car never got back to me. Surprised, but not surprised to see this brought up here.

    • @ryanb8736
      @ryanb8736 3 месяца назад

      That’s when workers stopped caring about their work. Worst years to buy a car. It still exists these days. Lazy workers or workers who want to sabotage the company because they don’t get paid enough.
      Companies need to go on a firing and hiring spree.
      Porsche, Audi, and BMW seem to be doing great. So far so good. That’s why their sales have been doing great.
      Seeing Mazda have issues is weird. They thrived off of reliability.

  • @Digiphex
    @Digiphex 3 месяца назад +5

    I think in general that service in all industries has changed but it is due to the general morality of our whole society and also the economic factors. You haven't seen the worst of it by far! Hold onto your seat.

    • @antcantcook960
      @antcantcook960 3 месяца назад

      “due to the general morality of our whole society”
      lol literal said nothing…
      I think youre blindly naive to how bad life was in decades past, romanticizing a far more simple time you havent experienced ever.

    • @Digiphex
      @Digiphex 3 месяца назад +3

      @@antcantcook960I am 56 and I did experience it.

  • @mrfosheezy5481
    @mrfosheezy5481 3 месяца назад +4

    Coming from a wrx after a failed headgasket, I chose an integra because of hondas reliability. But these 1.5/ 2.0 turbo motors have terrible build quality. This whole situation was a mess, but im glad that you were able to get it resolved! Hopefully honda/acura learns from this going forward.

    • @nateTrh
      @nateTrh 3 месяца назад +3

      1.5t is just a trash engine. Basically they took the Fit engine and slapped a turbo on it without upgrading rods, rod bolts, and headbolts. It's ok stock but any power mods or 87 gas will kill it eventually. 2.0t is a much better engine but Type R still has cooling issues on track without upgrading the radiator.

  • @2lazeblue
    @2lazeblue 3 месяца назад +4

    Trade it in and get something better, it’s not the company, just shady mechanics

  • @mfdoom911
    @mfdoom911 3 месяца назад +3

    For someone who worked at an Acura dealership for 12 years sometimes you need to push to get things done by a dealer and reach out to the manufacturer to get the resolve.

  • @Pumaj420
    @Pumaj420 3 месяца назад +2

    Should’ve just gotten a Mazda 3 man I have 70 k miles not a single issue

  • @roxys744
    @roxys744 3 месяца назад +2

    Japanese car built in the U. S is not the same as a Japanese car built in Japan!! That’s why I will be getting a Lexus IS 500 a Japanese car built in Japan to park next to my 2019 4Runner TRD Off Road Premium! As far as Maserati , it’s just another overpriced problem car. That’s they why they are cheap to get used! Good luck to this gentleman!

  • @doctorrobert60
    @doctorrobert60 3 месяца назад +4

    Love it when a story has a happy ending! Good thing you are persistent getting the car fixed as it should have left the factory.

  • @jayoz3993
    @jayoz3993 3 месяца назад +17

    Man imagine u get a Honda for it’s reliability
    It’s slower than the Germans and u still went with them and u have to deal with all this BS
    It’s got to be annoying

    • @FATmenDRIVEtrucks
      @FATmenDRIVEtrucks 3 месяца назад +5

      In BMW defense the reliability is lot better just get B58 or better M engines

    • @ryanb8736
      @ryanb8736 3 месяца назад +1

      @@FATmenDRIVEtrucksTrue. BMW cars with B58 is the way to go or a true M car. They really care about their quality and craftsmanship. The way it should be.
      Honda is suffering from lots of recalls and bad employees in America. Toyota is experiencing the same issues.

    • @ryanb8736
      @ryanb8736 3 месяца назад

      Honda had issues with last gen Type R transmission synchros.
      Honda recalled a lot of 1.5 engines for bad head gaskets over the years.
      Honda lost lawsuit and has to replace 2020 and older 3.5 V6 engines.
      They also have a lot of issues with 10 speeds.
      Now steering racks are being recalled for lots of models. Acura too.

    • @Grimesitty
      @Grimesitty 3 месяца назад

      @@ryanb8736 in a world where Elantra N / N series are more reliable than Hondas that's crazy man

  • @Axcern
    @Axcern 3 месяца назад +8

    At this point you should try to get them to buy the car back under the lemon law.

    • @emed1977
      @emed1977 3 месяца назад

      100% This car has been compromised now. He needs to swap out the parts back to stock and get a new one.

  • @vincentquinn4547
    @vincentquinn4547 3 месяца назад +3

    You articulated the question of customer service and auto dealership and corporate decline perfectly. As a lover of Honda/Acura vehicles, I hope that this episode is not emblematic of where the company is heading. I don’t blame you one bit for not wanting to feature your car any longer. You are on point with the whole promotion angle, and for some reason,it hurts to have to say that. I’m subbed and best wishes!

  • @-Brandon_
    @-Brandon_ 3 месяца назад +2

    The people who are judging you by how you looked in that one video of you in a hoodie and sweats, are the problem! I just recently discovered your channel, and I stay because of your professionalism, the way you hold yourself up, and the content you put out. It is never about the way one looks, and if it is, then the person needs to get a reality check! Keep it up big dog!

  • @senorgato70
    @senorgato70 2 месяца назад +1

    That bumper/fascia alignment looks much better. Hopefully it will hold up over time as you drive over bumps and it won't adjust.

  • @kimdotnet8151
    @kimdotnet8151 2 месяца назад +1

    They should have hopped on everything immediately, all those issues were so minuscule. The bumper fitment issue could be reported to manufacturers to see if they can find a solution for better adjustments. I work at the port so if we find problems like these we will create a stop order for the unit (recall) before they get transported so we and the manufacturer can fix everything on the spot. Oil leak could be a potential recall and could be investigated at the port/manufacturer. You as a customer are doing them a service since these cars are so new, you are you essentially a guinea pig for their product.

  • @lesliwells5433
    @lesliwells5433 7 дней назад +1

    WELL SAID MY BROTHER, LOOKS LIKE THE ACURA/HONDAS FROM THE 90'S ARE BETTER😂❤❤❤

    • @QueTheChaotic
      @QueTheChaotic  7 дней назад +1

      Facts! Let me save up for an OG NSX or Integra

  • @elliottfrs
    @elliottfrs 3 месяца назад +1

    Not surprised lol. I used to work on the line at Honda Marysville where your car was built. Quality on the Acura’s is trash. The Type S should be build in Japan like the Type R is. Such a disappointment. I wanted one before I had to build them but after seeing what they look like on the line and the quality issues… Hell Naw!

  • @bck0001
    @bck0001 3 месяца назад +3

    I was in the market for a crossover and liked the RDX in a lot of ways but read so much about rattles and other quality issues and dealers that sucked, that I bought an X3. The BMW dealer including service bas been great. The vibe between the BMW and Acura dealers was worlds apart.

    • @ryanb8736
      @ryanb8736 3 месяца назад +1

      BMW is great. They really advanced a lot. Audi and Porsche have the best customer service. BMW is getting there. Very happy for them now.
      X3 is great. Even the base B48 4 cylinder is amazing. One of my favorite 4 cylinder’s that doesn’t feel like a 4 cylinder. The B58 straight 6 is my all time favorite.
      BMW is putting all the quality and reliability into their vehicles. Best vehicles ever made in America. Hands down. I highly recommend them to everyone. That’s coming from me who was a mechanic for 36 years.
      I feel like Honda, Toyota, Mazda, and Acura hire less qualified people.
      BMW, Audi, and Porsche hire high quality people who take pride in the finer things in life. They believe in a quality product. They know how to treat their customers.
      When you get older, you enjoy the finer things in life. You also don’t mind paying for it. It’s all about the appreciation on both ends. That’s what makes the experience so good.
      You get what you pay for in life. Good luck with your X3. A superb choice. Especially over the RDX.

    • @bck0001
      @bck0001 3 месяца назад +1

      @@ryanb8736 appreciate it! I did get the B58 M40i, bought a used 2019 (loaded and built before covid where they started leaving off random options) and I’ve been impressed with the overall quality like lack of rattles and fit and finish is very good. The only issue I’ve had has been leaking axle seals where they enter the rear differential, replaced under the certified warranty, and one of the active radiator shutters (themselves covered by a 10yr service campaign so not a worry and problems with them are common to most all vehicles that have them). I’m at about 50K miles now and time will tell, but from all I can find it should last many miles with relatively few problems. Also BMW seems good regarding service campaigns, like for the PCV which is itself now covered for 15yrs.
      Recently had an X1 loaner and was impressed with that too.

  • @JDMAUTO
    @JDMAUTO 3 месяца назад +1

    This is truly frustrating to see. The type s is the highest trim of Honda/Acura that you can buy and they are supposed to be the peak of each company. The dealer youve been dealing with needs to stop giving your car to an apprentice and start taking pride in their work.

  • @TRexHeliPilot
    @TRexHeliPilot 3 месяца назад +1

    I bought the last year of Acura ILX during COVID. Thought I'd be getting that legendary Acura quality. The cars build has been solid and I haven't any mechanical issues to date. However I'm less than pleased with the NVH/Squeaks and rattles. This thing is nosier and buzzier than my 20 year Old Toyota Solora! I was actually thinking of trading up to the Integra Type S, but after hearing about your experience it's time for me to go back to Lexus or Infinity.

  • @MikeFoster1
    @MikeFoster1 3 месяца назад +1

    Get that Cadillac and don't look back if you can get good trade in

  • @HiFiInsider
    @HiFiInsider 2 месяца назад

    Honda quality is not like it used to be. Our 2006 Civic had a cracked engine block at 55K miles and my 2016 Civic had AC problems at 22K miles but it's more than 3 years old so that was out of warranty repair.

  • @robbristle5642
    @robbristle5642 3 месяца назад +2

    Honda / Acura’s service is shitty and slimy. Stay away.

  • @esjb86
    @esjb86 3 месяца назад +2

    Congrats on finding the issues w/o out of pocket cost! 😅dealerships you already know Troy gave you the DWB treatment smh

  • @H2VPROEternal
    @H2VPROEternal 3 месяца назад +1

    I hate to break to all honda/acura owners but all shops are independently owned and the quality of service speaks in volumes so if one place is messing up your vehicle then drive to a farther one that has quality mechanics and auto body folks. Due diligence.

  • @ShaiyanHossain
    @ShaiyanHossain 3 месяца назад +2

    The acura dealer I worked with was fantastic, but it sucks that this story happened in the first place.
    Dealers hold way too much power and greed in the US and Automakers do jack about it

  • @Gerovision
    @Gerovision 3 месяца назад +27

    “I sold my German car because I wanted reliability “ says the guy with a Maserati in his garage.

    • @2lazeblue
      @2lazeblue 3 месяца назад +1

      Maserati is reliable nowadays

    • @QueTheChaotic
      @QueTheChaotic  3 месяца назад +16

      Lol that Maserati was a loaner

    • @faheemabbas3965
      @faheemabbas3965 3 месяца назад +1

      @@2lazeblueI’m surprised Maserati is even bothering staying in the US nowadays honestly

    • @yukonstriker1703
      @yukonstriker1703 3 месяца назад

      ​@@QueTheChaoticLOL Loaner 😅

    • @Wolfpack95-nh8dx
      @Wolfpack95-nh8dx 3 месяца назад +1

      Ha! No car is reliable nowadays. Even Toyotas failing. New 3 series bmws are reliable. Those acuras are way underpowered btw but sexy as hell

  • @wtfbbqbye
    @wtfbbqbye 3 месяца назад +3

    Glad to hear they made things right! Good of you to pursue the issues.

  • @JaySomera-z6d
    @JaySomera-z6d 3 месяца назад +2

    Que, I have the same issue with Acura relations relative to my 2023 Integra A-Spec with a steering rack/safety issue. My Acura has been in the shop since Feb of this year and the part is not expected till SEPTEMBER!!!!!!! Acura relations has NOT been helpful!!!!

    • @QueTheChaotic
      @QueTheChaotic  3 месяца назад +2

      Wow. That’s completely unacceptable.

    • @nateTrh
      @nateTrh 3 месяца назад

      Well, that qualifies for lemon law buyback. Anything with over 3 repair attempts or 30 days in the shop you can lemon law, just get a lawyer.

  • @moonrockschopshop
    @moonrockschopshop 3 месяца назад +3

    You’re one of the reasons I bought mine , great car but I understand what you been through

    • @RichAbe23
      @RichAbe23 3 месяца назад +1

      Same here... he def helped swayed my decision. No major issues but I try to work on my car as much as possible. I have major trust issues letting dealers touch my car. These jokers never learned how to make their own bed so how are they going to work on my car properly.

    • @moonrockschopshop
      @moonrockschopshop 3 месяца назад

      @@RichAbe23 some dealers are better than others

  • @LateNightDateNight
    @LateNightDateNight 3 месяца назад +3

    I’ve had some experience with situations like this, chances are they’d refund you in full for the vehicle if you lawyered up. Full refund, they pay your lawyer fees and the right lawyer won’t want money up front because they know how it’s going to go.

    • @QueTheChaotic
      @QueTheChaotic  3 месяца назад +2

      I spoke to an attorney. This is what they said
      To be successful in a Lemon Law case you need to prove:
      "The same defect or condition that substantially impairs the use or value of the new motor vehicle to the consumer has been subject to repair a total of 4 or more times. . "
      In your case, you would need an expert to appraise the vehicle and testify that the misalignment substantially impairs the value.
      I understand your frustration with the defect. If you want to pursue the case I suggest you get one more repair attempt, (take it to yet another authorized dealer). Then, if possible, take it to various bump shops to get opinions regarding the reason and impact of the misalignment, AND estimates to repair the problem.

    • @LateNightDateNight
      @LateNightDateNight 3 месяца назад

      @@QueTheChaotic Yeah, that’s applicable to a Lemon Law Suit, I’d recommend going after Corporate directly. Every situations different yet I didn’t meet the criteria you described, though did get the result I described. All comes down to the Attorney I guess, sorry you’re dealing with this man. Completely kills the excitement associated with your purchase and when that fades, it’s a wasted investment.

    • @ryanb8736
      @ryanb8736 3 месяца назад

      @@ME-im3uiTrue. Modifying a car will void the warranty and make car exempt from lemon law. Thats why I always tell people to drive. At for a year before modifying. Even aftermarket wheels a dealer can deny certain things. It’s hard to go against them if they take pics and send to corporate. Most companies are like this.

  • @marcasswellbmd6922
    @marcasswellbmd6922 2 месяца назад

    2:12 Right if he didn't have a channel he would be fuc'ed.. Like I am a Mustang Guy and I notice that if you have a Mustang and a youtube Channel with 15K plus Sub's you get everything for cheap and most of your aftermarket parts come to you for free or at the very least discounted in half... Not hating on these guys but it's a bit of false advertisement to me.. Like DBP Mustang Channel, he has over 200k Sub's and because of that he got his 2024 Base 10 speed for 42K brand new, when everyone else is paying over 50K at the very least for a brand new GT 10 speed.. Plus all the free stuff lethal performance and other companies mailed to his house for free, it's all because of his channel.. Not knocking him, but just saying...

  • @FL5_OGryan405
    @FL5_OGryan405 3 месяца назад +1

    That’s been the main complaint with my fl5 is interior rattles.. driver window used to vibrate on bumps and or from wind turbulence but it’s not doing it now in the summer which is strange. Seatbelt where it bolts onto the b pillar buzzes. The plastic trim around the rear view mirror buzzez Also.. under the dash near the glovebox rattles too but I found where that’s at and I just need to put some
    Felt on that one.
    Other than that I think that’s about it.

  • @theopenroadahead
    @theopenroadahead 3 месяца назад

    Glad Fox Acura took care of you, but Acura of Troy… geez. Even when you’re not going there, they’re still messing stuff up. Glad American Honda took care of you, but like you said, it’s a shame they didn’t take you as seriously pre-video going viral.

  • @marcasswellbmd6922
    @marcasswellbmd6922 2 месяца назад

    It's amazing how far off Honda fell......... They used to be the top of JDM quality.. Toyota had that is the 80's and 90's.. Then around the 2000's Honda kind of took the quality title from Toyota. But now it's back safely in Toyota's hands again..

  • @MurderMostFowl
    @MurderMostFowl 3 месяца назад +1

    Are the issues with Acura of Troy only related to the service dept? I ask because I was looking at possibly buying a used Acura off their lot. Wondering how careful I would have to be. I am grateful you made this videos. I know you are saving people some future major headaches for sure.

    • @QueTheChaotic
      @QueTheChaotic  3 месяца назад +2

      I would bypass them at all costs. I had an issue with a salesman there over a decade ago. I was trying to look at a used TSX. He wasn't interested in selling me the car.

    • @MurderMostFowl
      @MurderMostFowl 3 месяца назад +2

      @@QueTheChaotic thanks. I am going to take that advice!

  • @marcasswellbmd6922
    @marcasswellbmd6922 2 месяца назад

    That's why if the choice is between that and the V8 Lexus, it's going to be the Lexus everytime.. I am getting so sick of Turbo 4 bangers that are only built to last a 100,000 miles at best...

  • @goodboi1232
    @goodboi1232 3 месяца назад +2

    Bro just casually have a MC20 sitting in his driveway 💀

    • @toddsimone7182
      @toddsimone7182 2 месяца назад

      MC20? I only saw a Gran Turismo.

  • @RetroKingOG
    @RetroKingOG 3 месяца назад

    Acura in Canada so much more professional man.
    I recently got the Integra A spec Elite (Tech package in US) in performance red.
    And it’s a great fuel efficient cruiser

  • @BLUPRINT1LE
    @BLUPRINT1LE 3 месяца назад +1

    It just amazes me how much trouble you’re going thru with such a “purpose” built car! I wonder would the TLX have these same similar issues

    • @QueTheChaotic
      @QueTheChaotic  3 месяца назад

      Someone just commented and said the turbo 6 has a recall. Such a shame

    • @BLUPRINT1LE
      @BLUPRINT1LE 3 месяца назад

      ⁠🤦🏾‍♂️🤦🏾‍♂️🤦🏾‍♂️

  • @Supabash
    @Supabash 3 месяца назад +1

    My Type-S goes in for service next week wish me luck! lol. Same rattles but not gonna even bother, most dealerships don’t want to spend the time on those. My usb port doesn’t work, and the hatch handles keep falling out haha. Let’s see how it goes.

  • @johnvaligorsky6291
    @johnvaligorsky6291 3 месяца назад +1

    1st off, great channel Que.
    Next, I bought a brand new 2024 Integra Type S (ordered it back in July "23" and picked it up in RI on Feb.1 2024 (great dealership experience that day).
    I also have a misaligned front clip. I had the dealer installed illuminated black A-mark installed and my guess is the dealership didn't properly re-install the front correctly. Remember I said great dealership experience that 1st day. Well, since I'm from another state outside RI, I'm pretty sure the dealership could care less about me now. I wrote my salesman several times, along with sending detailed pictures, and he never bothered to respond. Along w the front clip not being re-installed correctly, the drivers side rear passenger door is misaligned. Sent pucs of this as well. Again, no response.
    I don't have the "rattle" several owners are talking about, but I do have a slight rattle from the cargo cover if the rear seats are down and a slight rattle from the right rear passenger window when it is slightly down. All minor, but I think the dealer should take care of the misaligned front clip and rear door. Other Acura dealers here in CT told me they won't do anything about it since the dealership who sold me the car should have noticed and taken care of it.
    I'm writing the GM in RI and will report back.
    Keep kicking ass Que and Go Pistons! I've lived in Kzoo and worked all over MI several years back.

    • @QueTheChaotic
      @QueTheChaotic  3 месяца назад +1

      Thanks for the comment. I'm hoping the Pistons finally start doing well. I hope they take care of you. Keep me posted on your situation.

  • @ryzen397
    @ryzen397 3 месяца назад +1

    it sure is a gorgeous car

  • @thefactor6909
    @thefactor6909 3 месяца назад +1

    Glad you have the Acura squared away. Looking forward to all your future Vlogs what ever that might be 👍🏻👊🏻

  • @jcdeng
    @jcdeng 2 месяца назад

    Wow, now Honda cares? This made them look even worst imho, they don't treat their customers equally! Its only when someone whose a youtuber or with influence that gets special treatment. Nice Honda! I was considering getting the MDX type S or GX550 for my next car, guess which one I am going with!

  • @musty.diesel
    @musty.diesel 3 месяца назад

    So they basically did their job hmmmm should’ve done that instead they losing customers and making 1 customer rich

  • @ibzrgman9130
    @ibzrgman9130 3 месяца назад

    Notice the 1st guy, the operation director.. they take a pic of him for the dealership website.. looks angry and personality backs it up.. General Manager?/Laughing Manager.. same as the operations director.. No business needs people like this chasing away customers. The old days, word of mouth was fairly powerful, but now with the internet it's devastating!

  • @toy96
    @toy96 3 месяца назад

    you should just sell the car and wait like 7 years into Integra run so they can fix all these bugs and issue. Honda/Acura is known to release cars/SUV with issues like this because their Quality Control doesn't do their job. I'm sure if you bought a Honda Accord, you would not have these issues. New model, new problems lol

  • @triplecombogaming
    @triplecombogaming 3 месяца назад

    It's a shame that the only reason they changed their tune was for public relations purposes. One would think that being a paying customer who purchased a $50k+ vehicle would be enough (or heck, any new vehicle for that matter), but apparently not.
    Even though I'm hoping to get a Type R in the future, I would recommend not making videos on their vehicles anymore. You hit the nail on the head perfectly; were it not for your platform, nothing would have changed. Think of anyone who may be interested in buying one based on a positive video you make.
    This situation shows that if they were to also come across some issues, chances are they may not be resolved properly.

  • @Ebelon
    @Ebelon 2 месяца назад

    Im saving for an FL5. After seeing this, im offended that Acura/Honda have the odacity to charge around 50k when older models were a lot more reliable. I refuse to pay anything other than MSRP. Will be waiting to see if the engine issues are fixed before i consider making the investment.

  • @Rockaland2
    @Rockaland2 2 месяца назад

    Honda reliablity has gone down in the past 5 years.. My 2018 honda civic si has fuel injector issues, air conditioner compressor broke, Gas cap Actuator just broke , the trunk spring just broke ,

  • @aut0bahn
    @aut0bahn 3 месяца назад +1

    Oh my. Just reaffirming what I hear from everyone else….Acura is shit and not worth the money. So glad I selected a Camry TRD.

  • @Duuhvis
    @Duuhvis 3 месяца назад +1

    Been watching your updates and man…it’s just been one thing after another for ya. Hopefully this all gets resolved for you

  • @bradq2769
    @bradq2769 22 дня назад

    If you trade your beautiful car in, don't buy a Subaru. Mine is 6yrs old, and I've had a couple problems that shouldn't have gone bad, ever.

  • @Christianfire18
    @Christianfire18 3 месяца назад +3

    This is great to see man

  • @pcmechanic14
    @pcmechanic14 3 месяца назад

    It should never happen. This is Honda. My wife yelled at me, but I got type r instead of Acura. The reason why I bought the typo r is built in Japan quality much much better than anywhere else.

  • @musty.diesel
    @musty.diesel 3 месяца назад

    The worst car they ever made sorry but I’ve never heard of this with new vehicles if so tell me about it guys I’d love to hear 😂😂

  • @sossteve66
    @sossteve66 3 месяца назад

    “japanese quality”. These problems are uncommon for a Japanese car, it’s very common for American made. No American made car can compete with any Camry i have owned.

  • @TheBasher-_-
    @TheBasher-_- 3 месяца назад

    Im sorry but its gonna happen again. A 2 Liter Engine thats turbicharged annd burns 0-20W oil. 😮Itll be interesting to see if any of these make it to 200k miles.

  • @StinkySundae
    @StinkySundae 3 месяца назад

    Elantra N > Integra Type S
    Save yourself over 10 grand and have less problems

  • @shawn1869
    @shawn1869 2 месяца назад

    Had a similar experience with Lexus of San Diego. Their service department is the worst. Has to get corporate involved to make things right. Never going back to that service department.

  • @pjbiggleswerth8903
    @pjbiggleswerth8903 2 месяца назад

    Unreal. I'm sorry you have to go through this bubba. When someone pays their note and doesn't get the things they were promised by the dealer/manufacturers it makes me mad enough to call ppl

  • @markdesjardins-ns9gz
    @markdesjardins-ns9gz 2 месяца назад

    Yow they went back wards smh...got. a ilx 2019 no issues and sedans vetec all the way sorry bro! Hope get it right

  • @jackanderson2773
    @jackanderson2773 3 месяца назад

    Honda’s gone downhill over the last 5 to 10 years and their service isn’t any better we’ve gone to another brand nice looking car though ! All the best .
    Corporate is awful 😑

  • @marcasswellbmd6922
    @marcasswellbmd6922 2 месяца назад

    Dude could have been driving a brand new 2024 490HP Mustang with a 10 speed in it.. SMH.. I will never understand this want for 4 banger turbo's anymore.. It's can't be for gas mileage because they run out do a downpipe and tune them, which kills the gas mileage anyway.. So that can't be their argument.. Example I have a 2011 Nissan JUke Tuned to 246 WHeel HP and it's gas mileage is worse than my 2017 Mustang GT City and highway miles.. Don't get me wrong when I start beating on my Mustang gas mileage goes right out the window, but if I drive it normal I can average 20/22 miles per on the highway I get 26/27 miles per easy..

    • @QueTheChaotic
      @QueTheChaotic  2 месяца назад

      I still can get a mustang. It won’t be an automatic though. This is my family daily driver. I’ve had 3 mustangs already.

  • @oooohyeahhhhhh
    @oooohyeahhhhhh 3 месяца назад +1

    Yo thank you so much for making these videos and documenting how you've been trying to navigate through all these issues that shouldn't even be close to happening in the first place. I'm dealing with a similar situation on my '23 Civic Si with 13k miles where my dealership basically says nothing wrong when I've had multiple engine, transmission, electrical issues, etc. Your content has been giving me hope and comfort that things may start to get better in the future.

  • @bd9057
    @bd9057 2 месяца назад

    Bruh. That car is cursed. Had a Genesis like that. Non stop issues. Had to get rid of it. Cost me good chunk but no more stress bringing it in and out of the dealershit every few weeks.

  • @kevonrcguy2205
    @kevonrcguy2205 3 месяца назад

    Am on your side but hope u RUclips guys not doing stuff to your cars for views because this business

  • @droster159
    @droster159 3 месяца назад +1

    I upgraded from a A-Spect W/Tech almost a month ago and happy to report have had zero issues with mine. Haven't even experienced any rattles. The A-Spec was an angry rattle snake.

    • @kingkobra91yt46
      @kingkobra91yt46 3 месяца назад

      So you get rattles too ?

    • @droster159
      @droster159 3 месяца назад

      @@kingkobra91yt46 Zero rattles on the ITS fortunately.

  • @rexandninja
    @rexandninja 3 месяца назад +2

    Should have gotten the Japanese built Type R 😊

    • @QueTheChaotic
      @QueTheChaotic  3 месяца назад

      I would have gotten one if it weren’t for Mark ups

    • @rexandninja
      @rexandninja 3 месяца назад

      @@QueTheChaotic True. It’s finally easier now to get a FL5 for MSRP. I had the ITS damping module installed on my FL5 this morning , and the ride is so much better.

  • @NilexRacing
    @NilexRacing 2 месяца назад

    Quickly skimming through the video so I’m not sure if it gets mentioned or if it’s the problem, but if the same part that gets fixed keeps going bad, then it’s for sure some other part that’s causing that issue

  • @CreateR900
    @CreateR900 Месяц назад

    That’s crazy that Acura of Troy doesn’t have a loaner. We have 97 loaners and we’re not even a premium brand

  • @lilyh7712
    @lilyh7712 2 месяца назад

    I think you should sell the vehicle and get a GR Corolla... Toyota service is much better...

  • @Emilthehun
    @Emilthehun 3 месяца назад +1

    Man you handled it great. Ive only had one honda experience when me and my wife went to buy a civic si for my mom. I asked for a test drive , and the guy said i gotta buy it first , or give him 5 grand. Obviously i left and never been to another honda dealer. Mom drives a mazda 3 now.

    • @QueTheChaotic
      @QueTheChaotic  3 месяца назад +1

      That’s wild man

    • @Emilthehun
      @Emilthehun 3 месяца назад

      @@QueTheChaotic yea it was bro. I ain't gonna say I didn't think about it being a "stereotype " thing , but its what it is. I still feel some kinda way about that 😂. But let's forget that you just go grab you the new ct5v!

    • @QueTheChaotic
      @QueTheChaotic  3 месяца назад +1

      @@Emilthehun I be like that sometimes. Yessir!🙏🏾

  • @ryanb8736
    @ryanb8736 3 месяца назад

    German cars are a lot better these days. They take pride in their work.
    I’m just tired of 4 cylinder cars.

  • @WareWolf801
    @WareWolf801 2 месяца назад

    Amazing that they [Troy Acura] took responsibility for the wheel.

  • @jonh4476
    @jonh4476 2 месяца назад

    Really dig this car, nearly bought one last week. At this price I would expect to be treated better on new car issues.

  • @andrewg2545
    @andrewg2545 Месяц назад

    It’s crazy to think I almost bought a new integra. This makes me reconsider.

  • @marcasswellbmd6922
    @marcasswellbmd6922 2 месяца назад

    There are some decent people in the car business but they are few and far between...

  • @chrissimmons9969
    @chrissimmons9969 3 месяца назад +1

    To be clear was the reason for the second oil leak because of the shoddy work that Troy Acura did?

  • @dakryngle3504
    @dakryngle3504 3 месяца назад

    Seems to me you got a lemon that keeps on making lemonade. My rule is never buy the first two model years of a new vehicle.

  • @marcasswellbmd6922
    @marcasswellbmd6922 2 месяца назад

    You can tell he takes great care of his cars so this is definitely not his fault..

  • @startingtech3900
    @startingtech3900 3 месяца назад

    new you would have another issue after a rebuild when it was basically new