Advanced Features | Get To Know AirTouch 5

Let Jenny show you how you can use AirTouch's range of features to save on the power bill heating and cooling your home without compromising on comfort.
Learn more at www.airtouch.net.au/

[@AusFastLife]

I have just had Air Touch 5 Installed. Is there a way to get some help with it? The temperature setting dial on the main screen is greyed out so I can't set the temperature of the system. I can't even find this problem described any where so I can't find how to fix it. I have read the manual and it is not mentioned here on the Videos about the system.

[@airtouchsmarthome]

Hi Haydn, that will be because you have a temperature sensor in each zone and the set point is controlled by them individually. To bring back the universal control, just tap one of the zone temperatures to move it into air volume mode, then the main unit temperature controls will return.

[@AusFastLife]

@@airtouchsmarthome Thank you for your quick reply. It is much appreciated. Sadly there are additional complications. At the moment I have two zones on. One of them can be switched into air volume mode by taping the display box for that zone. But the other one switches from temperature to "closed". There is no way of getting it to switch to air volume mode. Setting the zone to "closed" does not activate the temperature setting dial.

[@airtouchsmarthome]

Hi Haydn, that just means the zone is off. Tap the + button to open it up a bit. Otherwise, buy all means contact our support through our website and they'll be able help.

[@carl3941]

I am trying to use the Auto function for hot/cold, I find the unit seems to always have the rooms on hot and never seems to switch to cold. Also the temps for the rooms seem unregulated even though i have sensorsin each room, would this be mitigated by decreasing flow percentage for each room? I have a Mitsubishi PEAD-M125JAA, with the air touch 5.