Oh, it's happening all over the place already. United, CanadaAir, SkyWest, Frontier all have lawsuits right now. United Airlines killed a woman by destroying her customized wheelchair designed around her spinal injury. They made her sit in a regular manual wheelchair for five hours until she allowed to leave. She felt so terrible, she went to the hospital and died soon after. Her name is Engracia Figueroa if you want to learn more about her. She was, by all accounts, a great person and disability activist.
@@IchBinEinNerdable I hope her experience and death were not in vain. These companies need to learn that these people need the highest of care and accommodation.
@beatingtype1 I am so sorry that happens to you, and so consistently is ridiculous. There are so many people who rely on wheelchairs and other mobility devices that you'd think the airlines would have better policies to protect them. Not only because they are expensive devices, but because the people that use them need them to be able to function.
Stuff like this is the reason my mom doesn't want to fly anymore, The first time she did her wheelchair was LOST and they said they could get her a replacement one, but she has wounds on her hips and cannot just sit in any wheelchair, she is also quite small and wouldn't be able to move properly in any old wheelchair. She REFUSED to leave this plane for 2 hours at Amsterdam airport. Eventually, one of the pilots just got enough and went down to check the cargo for himself. He returned with the chair like 30 minutes later. The second time she took a flight they broke parts including the back of the chair (probably by handling it poorly) and it took a month to get it properly replaced, meaning she had a shitty back rest and was in pain cause of that for a month :/
my brothers powered wheels are 5k each alone and u can get like a hospital one for that price not an actual orthopaedic one!! crazy how much they charge
Yes , I work Dme authorization & I’ll tell you the cost is high and believe me the worst part is getting repair parts and on top of that delivery issue. 🥺🤯
Its not just the price of the chair. That how people get to the toilet, walk, travel, get food, everything you need yo live... If you cant do those basic things imagine what else you can't do such as work, get to appointments etc. I'm sure many people could borrow a basic chair but a lot of chair users aren't basic chairs, most are custom or are tailor-made in some cases.
Watch Sqirmy & Grubs, Shane & Hannah Burkaw. They travel a lot & have concerns about airlines’ wheelchair policies. Shane is in a VERY customized power chair.
@@chrismohr3395 My maiden name is MOHR! Greater Seattle 🌊 🌲 🏔️ Watch Sqirmy & Grubs, Shane & Hannah Burkaw. They travel a lot & have concerns about airlines’ wheelchair policies. Shane is in a VERY customized power chair.
@@jmox1776That is the most disgusting comment I have EVER read. At least you know how to spell the word your picture should be beside in the dictionary. NARCISSIST. Someone really failed to teach you the very basics of being a human being.
My brother works in baggage handling at the local airport. He said it's often a struggle to get people to stop working like that. Got himself two promotions by simply not acting like this.
An airline broke one of the brakes on my wheelchair a few years ago... Then they forgot it on the plane and I was sitting there forever waiting for the pilot to find someone to get the wheelchair (the staff went home).
Imagine if they did this with someone's legs. Just walked up to someone with a bat and mashed em in the shins. Then played ignorant like, "well we didn't BREAK your legs, you can still walk! They're hardly damaged at all! Those bruises don't look THAT bad, it's just scratched up a tiny bit!" 😤
That is the best analogy ever! Walkers, wheelchairs, crutches, etc., are people's legs and by abusing their VERY EXPENSIVE, MEDICALLY NECESSARY EQUIPMENT, they risk causing further harm to individuals. This is a shameful display of people who don't give a damn about anything, but specifically the people that utilize these devices. Justbplain disrespect!
Mason, thanks for sharing that I have heard how the airlines brake wheelchairs all the time, but it was another thing to watch it on that clip you sent. ❤
I can’t tell you how many times my mom has had airlines break her chair 😡 and once the staff at an airport made me walk without my crutches through the security when I was having a bad day and couldn’t quite do it. I was in agony and fell and the guy who took my crutches said “so dramatic”. He didn’t see his supervisor behind him who came over because my husband went to complain. Yeah, I was told he was suspended without pay and it was the second time he had done this and he broke the crutches of the first person he did this too. There is such a thing as respect for others’ things and dignity for the people you’re helping.
Ramp Supervisor here, I can 100% confirm that all airline training tells us how to properly load and handle mobility aides. I tell my agents “handle that like it’s your own, you throw it, we have problems”
@@davidsmiths5471 all agents are required, myself included, to do a base training for each airline. We have a trainer for our FBO, so it’s their job to make sure all training is done, but ultimately it’s each agents responsibility to do it. My job is to make sure those regulations are followed when serving airlines
They broke my walker when going to Europe. The last stop they didn’t know what it was or the tag and didn’t put it on the flight, went a whole week without it. Was in tremendous pain.
🤦🏽♀️🤦🏽♀️🤦🏽♀️ what can we do about this?? I’m disabled but it’s an invisible disability (pain disease) so I don’t use a wheelchair but this should be illegal!! Do we create a petition? What can we do??
In most planes in the very front, there is a cabinet that is meant to put wheelchairs in. Don't let them put it in cargo, and complain if they put like a stroller in there or something.
@@rich2583are you asking because you really don’t know and you want to understand, or because you’re upset they made a point that seems irrelevant you? Or for some other reason?
People need to flood their social media. That's how change happens these days. Apply the pressure! Also, have a dynamic disability (invisible disease) as well and that is a challenge. I have had to use a wheelchair traveling though and this breaks my heart to see.
They don't do this to people's legs so why do they think it's OK to do it to ours?! I'm not joking, our wheelchair is the way we get around, the way we experience the world. It's not just a piece of equipment, it's a necessity for our lives. Treat it like a passenger!
For real, that's why I am afraid to travel by plane. If I arrive at my destination and my chair ends up broken, I'm 100% screwed! Those jerks should be fired for being so careless. They have no clue how terrifying a situation like that can be.
All wheelies: there exists simple tie down systems to keep your wheelchair intact in all stages of travel everywhere. These tie downs do NOT contain metal of any sort and should be safe to keep the frame and wheels safe from external force, gravity falls, momentum movements so we wheelchair users need to do our part ALSO. Also, when checking in luggage ask staff to have it placed securely and for suitable tie downs and knots to secure all parts to minimise risk as much as possible.
This should be within a training manual though. Its like having to be told thank you, its just common sense. The problem is that peoples wages are too low and they just don’t care/lost respect for humanity and I don’t even think its a conscious thing. I’m sure the people above them are constantly complaining for them to unload quicker and short cuts are taken to appease the higher ups. 😢
I hope American Airlines is seeing this or has been sent the footage of this. They don't realize how hard it is for the average American when it comes to getting approved for new DME or having to pay out of pocket for wheelchairs.
Everyone mentioning the guy at the bottom of the ramp, but no mention of the person at the top of the ramp, who from my interpretation was the one to put the wheelchair on the ramp in the first place. (Otherwise what is he doing up there?)
American Airlines broke my wheelchair doing the same exact thing. It’s almost as if every employee has to not care about anything or anyone in order to get hired by them. It’s sad because so many people would love their job. Heck, I wish I wasn’t handicapped, I would love their job! So sad!
I work for Southwest and the only thing allowed on the slide are bags. Wheelchairs, strollers, walkers, etc have to be walked down the stairs. If the wheelchair is too heavy we call a supervisor to help us walk it down the stairs or use a powered lift to lower it slowly to the ground
They treat it like it's a chair and not like it's literally somebody's legs. I hope all of them end up in wheelchairs so that they can have their own experience flying and see exactly what it's like. People in wheelchairs and handicapped people have a much more expensive life than regular normal people. So something that they save up so that they can get around to break that is an absolutely terrible thing. And then the replacement isn't going to be as good as what they originally had. I don't understand it because people who walk around don't need to buy extra appliances and devices just so they can walk. Here's a purple example you get done with your flight and you need a ride home so you get an Uber and you sit in the backseat of a sedan and you put your luggage in the trunk however a person with a wheelchair now needs to pay more money cuz they need a Vancouver and somebody who's willing to put their equipment in the van. Every single thing has a hidden cost for somebody who's handicap.
What security and safety issues? Let's be honest here, it's about money. A wheelchair takes up space and requires a way to secure it and it's user into place. My husband and I travel by train a lot and in the space they have allocated for his wheelchair they could easily have 4 more seats. On a plane it's all about cramming more and more people into the limited space and one of the first things to go is true accessibility. @@davidsmiths5471
It puts him in a messed up position. If he tries to stop the chairs he's going to e injured himself. It sucks to have to watch the DME bounce around and not be able to do anything about it.
********Send this to Good Morning America********* I believe if it is brought to the airlines attention on that scale, they will find a different way of loading, storing and unloading these valuable items!
Crazy! This makes me so mad. I was rushed to a&e (ER) they couldnt get my electric wheelchair into the ambulance and ended up breaking the frame. I had to wait 6 months for my new chair.
If only there was a law that forces the staff to put wheelchairs in a big wrapping bag that's weighted at the bottom. A least with non-powered chair, it would create enough friction and stop the issues of the chair rolling and tumbling.
I worked at ti lite now perobile its a non motorized wheelchair company they are super expensive wheelchairs. That video is horrifying to watch. That is the most important thing to a person who cant walk. It’s disgusting and those airlines companies should do better. If i was in a wheelchair i would be forced to buy a seat next to mine to put my chair because i would never trust them with a wheelchair
My son is a Ramp guy for Southwest & I can tell u, this absolutely unacceptable & IS NOT TOLERATED at Southwest ! Hope this person got Compensated for not only damages but the inconvenience !
The sad part is he’s probably getting praised by his bosses for unloading fast or his bosses are the problem forcing them to unload faster, it could also be a pay issue, empathy issue
I don’t understand how that lazy looking ramp agent couldn’t have intercepted that wheelchair as it slid down. He just washed it slide down and go over the thing. What a lazy person but then again, it’s American Airlines.
The fact that this can be someone's lifeline & they treat it like it's nothing. They can't just be ordered off Amazon & received in two days. These wheelchairs are often custom, expensive & a pain in the neck going back & forth with doctors & your insurance to get the cost of it covered
Southwest? Really...I wouldn't think they'd be great. This was surprising seeing AA considering they aren't a discount line (not that this is ever acceptable)!
You mean you belt and drop their good and cars and get beaten up and worse BUT your stuff including your wheelchair just expect. No way! These are our cars underneath us and without them, most do not have a second wheelchair so are bed ridden instead. Let’s get this RIGHT!
Lyft drivers, uber drivers, veyo....ect ... They all sometimes try slamming the trunk to force it closed with my walker in the back. It has warped the wheels and now the brakes squeak. Please people be careful with things that are expensive and help others get around!!!!!
That’s BS. Something at the bottom of the slide would be better nothing. Some kind of fabric, not a net, because that would cause the wheelchair to get tangled.
So shocked how people can care so little about people stuff let alone just how important peoples wellls are and they don't have any clue how expensive it is
I once had a taxi driver kick my wheelchair into the trunk of the car 😮 when I got home I realized that the left front wheel was not touching the ground as much as the right, and as a result it just kept shaking whenever I was moving around 😡
They need some type of machine that latches to the chair to slow it down so it doesn’t cause an impact like that because that can break the wheelchair. Maybe a tensioner attached to a rope or some sort of belt attached to a motor that goes up and down. May take a bit longer but it’s better than damaging much needed property
I’m honestly confused if I should like/dislike the video!?? I am not down with what they are doing and I truly hope that this will change how they deal with wheelchairs moving forward!
I worked for an airline and a co-worker THREW sm1’s luggage @ me to load & it hit the ground bcuz I walked away! It was THE WORST EXPERIENCE & job I’d ever had!
I don't understand why the ADA hasn't been modified to make this massively illegal by now. It isn't like this hasn't been an issue since the freaking eighties!
I love your videos! I just discoveted your channel today anf i never knew how much you could recover from some typed of paraylsis! My frienr recently got partially paralyzed and i sent her your videos to hopefullt make her more inspired to work on her recovery!
I worked for American Airlines, sad how it would take 15 minutes or more just to get an isle chair to the gate so the passenger could finally deplane to make it to his/her connecting flight.
Yep the amount of things that I've had broken or misplaced because of Airlines being a wheelchair user. In their defense, they're not hired because of their intelligence.😂 Also, wanted to ask you from a perspective of somebody who's newly disabled. What do you think of all the people who say it's inspiring to watch you? Me as a lifelong disabled person, I find it kind of patronizing. Especially when they say good for you. like I'm supposed to just be held up in a home somewhere, feeling sorry for myself. I think it's more in the way they say it. Like they're speaking down to me, as if I'm a child.
Well if they get a lawsuit eventually because they jacked up somebody's wheelchair and it caused an injury upon the injuries they already had maybe then they would think twice about how they handle people's wheelchairs after that🤨🤨🤬🤬
What do you want them to do with it though? Walk down the narrow stairs so they can use the wheelchair when they fall and can no longer walk? Or slide down the ramp with it? I don’t see many better options. Proposing a better method would be useful. Way more useful than shaming two workers for doing what they are supposed to.
Thats fucked, someone obviously needs that so if it broke because of the employee being careless thats the employees fault and they should have to replace it.
This is horrifying 😢 Last summer I checked my bike as cargo, not wrapped, fully assembled. It was tied up safely in the cargo area and came out perfectly, even though there was a missed approach before landing that led to a steep and turbulent incline. I was so worried my bike would be damaged but I didn't even think about much needed mobility devices. How can airlines handle bikes and strollers just fine but toss around chairs like this?? 🤯
@@davidsmiths5471 No, I didn't, I was super worried until I picked it up at my destination. But I could tell just by its perfect condition that it must have been tied up somehow. So I asked my friend who works on a plane and he told me how an unwrapped bike like this would be tied up upright in a certain area for safety reasons.
@@davidsmiths5471 Maybe I misunderstood what my friend was describing 🤔 to me it sounded like there were straps or something similar. Now I have to ask him again when I see him 😀
@@suann9790 No biggy,they might have but your bike on last against the netting! But this video is on of the reasons I don't miss the airport! Just getting worse! Safe biking!!
This is going to be exhibit A at some lawsuit
Oh, it's happening all over the place already. United, CanadaAir, SkyWest, Frontier all have lawsuits right now.
United Airlines killed a woman by destroying her customized wheelchair designed around her spinal injury. They made her sit in a regular manual wheelchair for five hours until she allowed to leave. She felt so terrible, she went to the hospital and died soon after. Her name is Engracia Figueroa if you want to learn more about her. She was, by all accounts, a great person and disability activist.
@@IchBinEinNerdable I hope her experience and death were not in vain. These companies need to learn that these people need the highest of care and accommodation.
Every time I fly my to lite is totaled. And it takes six weeks to get it replaced. No matter what airline never fails.
@beatingtype1 I am so sorry that happens to you, and so consistently is ridiculous. There are so many people who rely on wheelchairs and other mobility devices that you'd think the airlines would have better policies to protect them. Not only because they are expensive devices, but because the people that use them need them to be able to function.
And so it should - and as a wheelchair user this has me close to tears for so many reasons x
I can't believe they treat somebody's livelihood like this. This is absolutely horrible!
Their lifeline
This reminds of a gorilla handling suitcases. Nothing changes 🤔 Savage porters and baggage handlers-American Tourister commercial from the 70’s
Stuff like this is the reason my mom doesn't want to fly anymore, The first time she did her wheelchair was LOST and they said they could get her a replacement one, but she has wounds on her hips and cannot just sit in any wheelchair, she is also quite small and wouldn't be able to move properly in any old wheelchair. She REFUSED to leave this plane for 2 hours at Amsterdam airport. Eventually, one of the pilots just got enough and went down to check the cargo for himself. He returned with the chair like 30 minutes later. The second time she took a flight they broke parts including the back of the chair (probably by handling it poorly) and it took a month to get it properly replaced, meaning she had a shitty back rest and was in pain cause of that for a month :/
Geez, that's so wrong.
Sue the airport
Shout out to the pilot‼️‼️ 😡😡😡😡to the other.
Just tell her to walk
@@zentnium3801shut the fuck up. Learn to actually be funny
Do you know how expensive those are? Even the most basic costs almost $200!
my brothers powered wheels are 5k each alone and u can get like a hospital one for that price not an actual orthopaedic one!! crazy how much they charge
Yes , I work Dme authorization & I’ll tell you the cost is high and believe me the worst part is getting repair parts and on top of that delivery issue. 🥺🤯
Its not just the price of the chair. That how people get to the toilet, walk, travel, get food, everything you need yo live... If you cant do those basic things imagine what else you can't do such as work, get to appointments etc. I'm sure many people could borrow a basic chair but a lot of chair users aren't basic chairs, most are custom or are tailor-made in some cases.
I thought they started at lest 1k
200 will get you an extremely heavy folding chair. For true everyday use, more like $700-$1000. Yes on the cheap end.
Holy hell that’s like $5,000 they’re just tossing around. Not to mention someone’s mode of mobility.
If that was my wheelchair, I’d be pissed 😡 cause my wheelchair is like 30,000 bucks
This is why I am TERRIFIED of flying!!! I am in a $30,000 custom made power wheelchair. They will definitely break it and this thing is my lifeline!!!
I'm in the same boat. Custom chair.
@@jmox1776 👋🏽👋🏽👋🏽
Your shriveled humanity is showing. ✌🏽
Watch Sqirmy & Grubs, Shane & Hannah Burkaw. They travel a lot & have concerns about airlines’ wheelchair policies. Shane is in a VERY customized power chair.
@@chrismohr3395
My maiden name is MOHR! Greater Seattle 🌊 🌲 🏔️
Watch Sqirmy & Grubs, Shane & Hannah Burkaw. They travel a lot & have concerns about airlines’ wheelchair policies. Shane is in a VERY customized power chair.
@@jmox1776That is the most disgusting comment I have EVER read. At least you know how to spell the word your picture should be beside in the dictionary. NARCISSIST. Someone really failed to teach you the very basics of being a human being.
My brother works in baggage handling at the local airport. He said it's often a struggle to get people to stop working like that. Got himself two promotions by simply not acting like this.
Do they just hire people who don’t care? Are they being told to unload faster? Being underpaid? Why is this so common place? Is it humanity?
So he just let's this type of work go on?
@@macawlovers1964This is bad training and supervision!
@@macawlovers1964All of the above!
@@davidsmiths5471 He's not there 24/7
An airline broke one of the brakes on my wheelchair a few years ago... Then they forgot it on the plane and I was sitting there forever waiting for the pilot to find someone to get the wheelchair (the staff went home).
What ended up happening???
Which airline? Did they reimbursed for your damage?
Thanks for nothing.
Imagine if they did this with someone's legs. Just walked up to someone with a bat and mashed em in the shins. Then played ignorant like, "well we didn't BREAK your legs, you can still walk! They're hardly damaged at all! Those bruises don't look THAT bad, it's just scratched up a tiny bit!" 😤
That is the best analogy ever! Walkers, wheelchairs, crutches, etc., are people's legs and by abusing their VERY EXPENSIVE, MEDICALLY NECESSARY EQUIPMENT, they risk causing further harm to individuals. This is a shameful display of people who don't give a damn about anything, but specifically the people that utilize these devices. Justbplain disrespect!
Mason, thanks for sharing that I have heard how the airlines brake wheelchairs all the time, but it was another thing to watch it on that clip you sent. ❤
I can’t tell you how many times my mom has had airlines break her chair 😡 and once the staff at an airport made me walk without my crutches through the security when I was having a bad day and couldn’t quite do it. I was in agony and fell and the guy who took my crutches said “so dramatic”. He didn’t see his supervisor behind him who came over because my husband went to complain. Yeah, I was told he was suspended without pay and it was the second time he had done this and he broke the crutches of the first person he did this too. There is such a thing as respect for others’ things and dignity for the people you’re helping.
SUSPENDED? After the second offense?? Should have been automatic termination at that point.
Ramp Supervisor here, I can 100% confirm that all airline training tells us how to properly load and handle mobility aides. I tell my agents “handle that like it’s your own, you throw it, we have problems”
So you and the trainer ,show each new hire how to take every type of wheelchair down to the aircraft to bed loaded?
@@davidsmiths5471 all agents are required, myself included, to do a base training for each airline. We have a trainer for our FBO, so it’s their job to make sure all training is done, but ultimately it’s each agents responsibility to do it. My job is to make sure those regulations are followed when serving airlines
They broke my walker when going to Europe. The last stop they didn’t know what it was or the tag and didn’t put it on the flight, went a whole week without it. Was in tremendous pain.
This is why so many wheelchair users just dont fly. Especially those who need power chairs
If the ramp is needed, then there needs to be some sort of buffer or net to keep the chairs from tumbling over the edge
A correctly trained employee, would walk this chair down the stairs!
🤦🏽♀️🤦🏽♀️🤦🏽♀️ what can we do about this?? I’m disabled but it’s an invisible disability (pain disease) so I don’t use a wheelchair but this should be illegal!! Do we create a petition? What can we do??
In most planes in the very front, there is a cabinet that is meant to put wheelchairs in. Don't let them put it in cargo, and complain if they put like a stroller in there or something.
What does your invisible disability have to do with this particular situation? Why is that information relevant or important?
@@rich2583 He's saying something should be done. Ppl are so cruel in these last days. 2nd Timothy chapter 3 Holy Bible
@@rich2583are you asking because you really don’t know and you want to understand, or because you’re upset they made a point that seems irrelevant you? Or for some other reason?
People need to flood their social media. That's how change happens these days. Apply the pressure! Also, have a dynamic disability (invisible disease) as well and that is a challenge. I have had to use a wheelchair traveling though and this breaks my heart to see.
They literally bent my moms walker and she still had to use it… she fell and broke her back
I hope she was able to sue
@@naomi5495 right! frfr
She didn’t sue for some reason. The whole family wanted to sue but we couldn’t do anything because she was the person it happened to.
Dudes going straight to hell at mach 3 speed
They don't do this to people's legs so why do they think it's OK to do it to ours?! I'm not joking, our wheelchair is the way we get around, the way we experience the world. It's not just a piece of equipment, it's a necessity for our lives. Treat it like a passenger!
For real, that's why I am afraid to travel by plane. If I arrive at my destination and my chair ends up broken, I'm 100% screwed! Those jerks should be fired for being so careless. They have no clue how terrifying a situation like that can be.
This is why I don’t travel with my expensive wheelchair
All wheelies: there exists simple tie down systems to keep your wheelchair intact in all stages of travel everywhere. These tie downs do NOT contain metal of any sort and should be safe to keep the frame and wheels safe from external force, gravity falls, momentum movements so we wheelchair users need to do our part ALSO. Also, when checking in luggage ask staff to have it placed securely and for suitable tie downs and knots to secure all parts to minimise risk as much as possible.
This should be within a training manual though. Its like having to be told thank you, its just common sense. The problem is that peoples wages are too low and they just don’t care/lost respect for humanity and I don’t even think its a conscious thing. I’m sure the people above them are constantly complaining for them to unload quicker and short cuts are taken to appease the higher ups. 😢
@@macawlovers1964So your making excuses for these idiots?
This should never happened! End of story!
I hope American Airlines is seeing this or has been sent the footage of this. They don't realize how hard it is for the average American when it comes to getting approved for new DME or having to pay out of pocket for wheelchairs.
The crazy thing is those wheelchairs tend to cost an arm and a leg.
Everyone mentioning the guy at the bottom of the ramp, but no mention of the person at the top of the ramp, who from my interpretation was the one to put the wheelchair on the ramp in the first place. (Otherwise what is he doing up there?)
Both should be suspended!
This is soooo disrespectful! How would they feel if that was there brother sister mother father or CHILDs chair!
Better yet, how would they feel if that was their brother, sister, mother, or child’s LEGS?
That's messed up. Send this to American airlines CEO. Don't let the idiot get away with it man
American Airlines broke my wheelchair doing the same exact thing. It’s almost as if every employee has to not care about anything or anyone in order to get hired by them. It’s sad because so many people would love their job. Heck, I wish I wasn’t handicapped, I would love their job! So sad!
Wheelchairs are fucking expensive. My dad was in a wheelchair, that thing cost him like well over 200 dollars
That is cheap compared to many. Some can be over $5000
Mine was 8000 euro . No joke
@@nicholasmart2101 and the wheelchair my dad got broke after like a week
Mine was $30,000
@@spencereli that's crazy , I thought mine was bad 🙀
Oh, hell no
Very wrong and those things aren't cheap
I work for Southwest and the only thing allowed on the slide are bags. Wheelchairs, strollers, walkers, etc have to be walked down the stairs. If the wheelchair is too heavy we call a supervisor to help us walk it down the stairs or use a powered lift to lower it slowly to the ground
They treat it like it's a chair and not like it's literally somebody's legs. I hope all of them end up in wheelchairs so that they can have their own experience flying and see exactly what it's like. People in wheelchairs and handicapped people have a much more expensive life than regular normal people. So something that they save up so that they can get around to break that is an absolutely terrible thing. And then the replacement isn't going to be as good as what they originally had. I don't understand it because people who walk around don't need to buy extra appliances and devices just so they can walk. Here's a purple example you get done with your flight and you need a ride home so you get an Uber and you sit in the backseat of a sedan and you put your luggage in the trunk however a person with a wheelchair now needs to pay more money cuz they need a Vancouver and somebody who's willing to put their equipment in the van. Every single thing has a hidden cost for somebody who's handicap.
This is insane
This is crazy. Why aren’t airlines required to have a place to secure chairs in the cabin like buses and trains?
Security and safety issues!
What security and safety issues? Let's be honest here, it's about money. A wheelchair takes up space and requires a way to secure it and it's user into place. My husband and I travel by train a lot and in the space they have allocated for his wheelchair they could easily have 4 more seats. On a plane it's all about cramming more and more people into the limited space and one of the first things to go is true accessibility. @@davidsmiths5471
Fat Frank doesn't look too happy either
It puts him in a messed up position. If he tries to stop the chairs he's going to e injured himself. It sucks to have to watch the DME bounce around and not be able to do anything about it.
This is how all our wheelchairs are moved-very likely atleast break a caster or two-definitely some scuffs.
********Send this to Good Morning America********* I believe if it is brought to the airlines attention on that scale, they will find a different way of loading, storing and unloading these valuable items!
Crazy! This makes me so mad. I was rushed to a&e (ER) they couldnt get my electric wheelchair into the ambulance and ended up breaking the frame. I had to wait 6 months for my new chair.
They are just as rough with your luggage as well!
But this is 100 times worse
You don't need your luggage to walk though.
If only there was a law that forces the staff to put wheelchairs in a big wrapping bag that's weighted at the bottom. A least with non-powered chair, it would create enough friction and stop the issues of the chair rolling and tumbling.
I worked at ti lite now perobile its a non motorized wheelchair company they are super expensive wheelchairs. That video is horrifying to watch. That is the most important thing to a person who cant walk. It’s disgusting and those airlines companies should do better. If i was in a wheelchair i would be forced to buy a seat next to mine to put my chair because i would never trust them with a wheelchair
wheelchairs are like an extension peoples bodies and should be treated as such, seeing this make me so furious!!
They should pay for damages and mishandling of wheel chairs. What idiots.
WOWWWW AMERICAN AIRLINES 🤬🤬🤬 People need to post this clip on their pages and contact the CEO! This is totally unacceptable.
I hope you reported them! This is totally unacceptable!
THIS NEEDS TO BE SENT TO THE DAMN CEO! Infuriating
After reading this comment section. I really don't want to fly.
I guarantee if they had to come out of their pockets to replace these WC they would handle they carefully!
My son is a Ramp guy for Southwest & I can tell u, this absolutely unacceptable & IS NOT TOLERATED at Southwest ! Hope this person got Compensated for not only damages but the inconvenience !
That is so disgusting! Is this what happens at all airports no respect for people with disabilities their wheelchairs ! He should be fired
I hope more people post videos like this and expose them.
The sad part is he’s probably getting praised by his bosses for unloading fast or his bosses are the problem forcing them to unload faster, it could also be a pay issue, empathy issue
@@macawlovers1964This is poor training and supervision!
That is how American airlines treats EVERYTHING Luggage, wheel chairs strollers as well as people. I refuse to fly anymore if my only choice is AA
TY for the review....never flew with them.
I would ship my chair overnight in a well packed crate before I would let them do this to my wheelchair.
You’d think they’d have a less steep slope or a conveyor belt or something
I don’t understand how that lazy looking ramp agent couldn’t have intercepted that wheelchair as it slid down. He just washed it slide down and go over the thing. What a lazy person but then again, it’s American Airlines.
The fact that this can be someone's lifeline & they treat it like it's nothing. They can't just be ordered off Amazon & received in two days. These wheelchairs are often custom, expensive & a pain in the neck going back & forth with doctors & your insurance to get the cost of it covered
This was so hard to watch. 😳 I was actually horrified! 😭 How can they treat such an expensive lifeline for so many people like that? 😢
This is why i use south west although i dont use a wheelchair i think its so much better even though a few things have happened.
Southwest? Really...I wouldn't think they'd be great. This was surprising seeing AA considering they aren't a discount line (not that this is ever acceptable)!
@@MJ-gj6mj they give discounts on certain kinds of flights
You mean you belt and drop their good and cars and get beaten up and worse BUT your stuff including your wheelchair just expect. No way! These are our cars underneath us and without them, most do not have a second wheelchair so are bed ridden instead. Let’s get this RIGHT!
wow! that's shocking - it's someone's lifeline! - thanks for sharing - you're super inspirational and I love your content
That's shocking 😮 A total lack of respect ☹️
Lyft drivers, uber drivers, veyo....ect ... They all sometimes try slamming the trunk to force it closed with my walker in the back. It has warped the wheels and now the brakes squeak. Please people be careful with things that are expensive and help others get around!!!!!
Holy shit. How are they not getting the shit sued out of them constantly for broken stuff?
This is what makes me scared to fly. I use a motorized wheelchair
it’s similar with buggy’s too, when i was a little kid my mum brought a buggy aka a stroller with us and they broke it
It's a shame people are so damned lazy and inconsiderate.
This is why I have only flown once since needed a wheelchair
That’s BS. Something at the bottom of the slide would be better nothing. Some kind of fabric, not a net, because that would cause the wheelchair to get tangled.
This is the reason I am nervous to fly. My electric wheelchair would be unusable and there is no replacement offered which would leave me stranded
No man! This is sick!
Even I flinched. These guys 😩
A wheelchair is so expensive! Wtf do you do if it's broken and you're your far from home?
God forbid he put his hand out to stop it.
So shocked how people can care so little about people stuff let alone just how important peoples wellls are and they don't have any clue how expensive it is
That is so sad how they treat a piece of equipment ……scary
Especially with the price of a Wheelchair.
You should see how they treat animals... but I still agree... it's messed up.
I once had a taxi driver kick my wheelchair into the trunk of the car 😮 when I got home I realized that the left front wheel was not touching the ground as much as the right, and as a result it just kept shaking whenever I was moving around 😡
Jesus. i havent used them yet since i became disabled, now i never plan to
They need some type of machine that latches to the chair to slow it down so it doesn’t cause an impact like that because that can break the wheelchair. Maybe a tensioner attached to a rope or some sort of belt attached to a motor that goes up and down. May take a bit longer but it’s better than damaging much needed property
This should never happened, just poor training and supervision!
This is exactly how they treated my chair too. I complained and received not even an apology. Nothing.
That’s just WRONG on sooo many levels??
I’m honestly confused if I should like/dislike the video!?? I am not down with what they are doing and I truly hope that this will change how they deal with wheelchairs moving forward!
I am a Flight Attendant and I am still shocked at the things I see happening in baggage😮
I worked for an airline and a co-worker THREW sm1’s luggage @ me to load & it hit the ground bcuz I walked away! It was THE WORST EXPERIENCE & job I’d ever had!
WTF, that's literally someone's way to get around!
I don't understand why the ADA hasn't been modified to make this massively illegal by now. It isn't like this hasn't been an issue since the freaking eighties!
I love your videos! I just discoveted your channel today anf i never knew how much you could recover from some typed of paraylsis! My frienr recently got partially paralyzed and i sent her your videos to hopefullt make her more inspired to work on her recovery!
This is beyond disrespectful!!!!! This is bad karma we disabled not know when or if we will walk again but they can end up in a wheelchair
I worked for American Airlines, sad how it would take 15 minutes or more just to get an isle chair to the gate so the passenger could finally deplane to make it to his/her connecting flight.
Yep the amount of things that I've had broken or misplaced because of Airlines being a wheelchair user. In their defense, they're not hired because of their intelligence.😂
Also, wanted to ask you from a perspective of somebody who's newly disabled. What do you think of all the people who say it's inspiring to watch you? Me as a lifelong disabled person, I find it kind of patronizing. Especially when they say good for you. like I'm supposed to just be held up in a home somewhere, feeling sorry for myself. I think it's more in the way they say it. Like they're speaking down to me, as if I'm a child.
Send this to the local news
FFS That is disgusting 😤 I hope the airport manager has been shown this!
Well if they get a lawsuit eventually because they jacked up somebody's wheelchair and it caused an injury upon the injuries they already had maybe then they would think twice about how they handle people's wheelchairs after that🤨🤨🤬🤬
Shame on AA!!!
What do you want them to do with it though? Walk down the narrow stairs so they can use the wheelchair when they fall and can no longer walk? Or slide down the ramp with it? I don’t see many better options. Proposing a better method would be useful. Way more useful than shaming two workers for doing what they are supposed to.
Yes you walk it down the stairs! That was a lite weight chair!
Right!!! I saw this and about died!! I couldn’t believe it!!
That's a lawsuit waiting to happen and I hope it does because they are not cheap and this is ridiculous!!!
Shame on the airlines . Do better !
Thats fucked, someone obviously needs that so if it broke because of the employee being careless thats the employees fault and they should have to replace it.
This is horrifying 😢 Last summer I checked my bike as cargo, not wrapped, fully assembled. It was tied up safely in the cargo area and came out perfectly, even though there was a missed approach before landing that led to a steep and turbulent incline. I was so worried my bike would be damaged but I didn't even think about much needed mobility devices.
How can airlines handle bikes and strollers just fine but toss around chairs like this?? 🤯
Did you see it tied up in the cargo hold?
@@davidsmiths5471 No, I didn't, I was super worried until I picked it up at my destination. But I could tell just by its perfect condition that it must have been tied up somehow. So I asked my friend who works on a plane and he told me how an unwrapped bike like this would be tied up upright in a certain area for safety reasons.
@@suann9790 Just sounds strange! Never seen tie downs in aircraft for any type of cargo,just safety nets!
@@davidsmiths5471 Maybe I misunderstood what my friend was describing 🤔 to me it sounded like there were straps or something similar. Now I have to ask him again when I see him 😀
@@suann9790 No biggy,they might have but your bike on last against the netting! But this video is on of the reasons I don't miss the airport! Just getting worse! Safe biking!!