How Amazon Is Delivering Packages Faster With The Help Of Generative AI
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- Опубликовано: 18 сен 2024
- For decades, Amazon has set the standard for fast package delivery. When Prime launched in 2005, two-day shipping was virtually unheard of. By March 2024, 60% of Prime items were delivered same or next day. Now Amazon wants to push that number even higher, using generative AI, despite concerns about energy and cost. CNBC got an exclusive look at Amazon’s use of generative AI to optimize delivery routes, make more intelligent warehouse robots, and better predict where to stock new items.
Chapters:
2:14 Two-day to same-day
5:51 Robot revolution
9:18 Predicting orders
12:11 Routes and personalization
Produced and Shot by: Katie Tarasov
Edited by: Evan Lee Miller
Supervising Producer: Jeniece Pettitt
Animation: Christina Locopo
Additional camera: Andrew Evers, Lisa Setyon
Editorial Support: Annie Palmer
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How Amazon Is Delivering Packages Faster With The Help Of Generative AI
So they just say "generative ai" in front of every tech they already use and now it's much better?
It's not even generative AI. It's just AI.
tbf AI has actual uses, many of which were mentioned in this video. it's "generative" AI that's the new tech talking point and has yet to have any more use than being a novelty/gimmick
ML is now labelled as AI
@@stevegarretson1828 It's probably not even AI; the scheduling and demand forecasting is more likely to be done by standard machine learning algorithms, perhaps some medium sized neural networks, but not really what you'd call AI.
exactly what i said, this is misleading
Where's the generative AI here?
I didn’t hear anything about generative AI - just corporate talking points
Did you watch the video
Amazon uses AI for predictive analytics to manage inventory effectively and enhance customer experience through personalized recommendations
Amazon uses AI to choose better packaging and reduce product damages, aiming for sustainability
Amazon uses AI to feed data from online retail operations
Amazon uses generative AI to manage tasks like perceiving, grasping, and moving products
@@LapisGarterThese are just show-off bullet points that you have typed. There is no real meaning to it.😒
@@LapisGarterthat’s not an example of using generative AI, also a lot of what you mention they’ve been doing that for a while. They’re just saying generative AI for the hype of the term
None of that is GenAI. Most aren't even Deep Learning, nor Machine Learning. These are just traditional AI optimization / search / path-finding algorithms.
They literally talk about how they transformer models bud
@@BrianHockenmaierI don’t think I would put that type of inference/prediction in the same bucket as text or image gen. Like it would be weird to call an image predictor “generative” if it classifiers a cat correctly.
Source: trust me bro
@@optimal284 Text or image gen is not all there is to generative AI. The transformer and diffusion architectures really allowed for models the size we have today, which is broadly called gen AI
I don’t see the use of Gen AI, This is all just done on conventional methods so really no big deal. It’s just called digitalization
I’m pretty confident no one involved in the production of this video knows what generative AI is
neither do CEOs like sundar pichai. they just memorize the first few sentences of the ai wikipedia page and repeat it everywhere
"Al isn't coming for human jobs" Personally, I think people should stop saying this, even as a joke or with the "yet" on it. There's no value in that narrative. It WILL take a majority of jobs, possibly by the end of this decade, and we need to start preparing for that eventuality, right NOW! I lost my career path to Al last winter, and I know half a dozen other people who've also lost jobs to Al since last year! This IS coming, and the longer we delay adapting our society and economy, the more unfair it will get. but for my robust investment portfolio that I'd built over the years with my financial advisor, Abby Joseph Cohen, I'd be hungry and homeless
I know this FA, Abby Joseph Cohen Services but only by her reputation at Goldman Sachs; even though she's now involved in managing portfolios and providing investmnt guidance to clients. I have been trying to get in contact since I watched her interview on WSJ last month
Learn to use ai to empower yourself into a perpetual high level hustle.
@@RamseyAlaqelWell her name is 'ABBY JOSEPH COHEN SERVICES'. Just research the name. You'd find necessary details to work with a correspondence to set up an appointment.
@@DennisSoklovthis is unsunstainble.. that might buy you another afew months if you're already in a position to exploit Al. anyway, the idea that humans can keep up with Al is utterly absurd.
I went from no money to lnvest with to busting my A** off on Uber eats for four months to raise about $20k to start trading with Abby Joseph Cohen. I am at $128k right now and LOVING that you have to bring this up here
That reporter is like "is this genAI" & guy is like "lady, that's been here for 20 years"
Really sick of how freely and loosely we use terms like "Generative AI"
This absolutely exposes all these management people. They just chase hypes without any real leadership. What the hell is generative here ?
The generative here is the propaganda that amazon management pulled out of their ass.
Drink every time they miss use the phrase "Generative AI"
All these high level directors and employees at Amazon discuss these righteous and idealistic ideas on how increasing efficiency with AI will reduce the burden facing their workers. Sure, it might reduce the driver’s route distance or decrease the time it takes to package an item, but for every second AI helps save the workers, Amazon is going to tack on one more second to their employee’s workload.
AI should be improving lives, but instead it’s just increasing profits, as usual.
Says the Amazon buyer addict 🙄
THEY WILL ELIMINATE ALL JOBS AT AMAZON EVENTUALLY.........BE CAFEFUL WHAT YOU WISH FOR.....EVEN THIS CLOWN WILL NOT BE NEEDED EVENTUALLY....
None of this requires generative AI, this is just computer vision and standard machine learning they've always used. What is this reporting?
Also surprised about the low quality of this report by a company that claims "CNBC is the recognized world leader in business news"... Its all over the place and doesn't focus to address the title of the video. Rookie mistakes, probably an intern actually writing these with ChatGPT 😂
The title is misleading and should probably just be changed to AI instead of generative AI. The only thing they mentioned about their usage of generative AI is that "Generative AI predicts where to stock new items by linking them to similar products."
Amazon fulfillment warehouses can survive without AI, but they can't survive without those warehouse and delivery workers.
All those workers look miserable, didn’t see one person smiling
I enjoy my job, doesn't mean I'm smiling the entire time.
Better than not working
Yeah, they need replaced with robots. ASAP
@@elpenprice679 this. many people don't work bc they enjoy their job, they work bc they need the money
Hey let them go and hire more bots less broken and stolen items.
This sounds more like Business Intelligence using Machine learning.
AI is the new buzzword like cloud computing and machine learning from a couple years ago.
AI is thinking as the role of brain. And human is just laboring. Happy life.
There is zero AI here!
best add i watched but the title was wrong
“Amazon - buy crap you don’t need and destroy the planet in less than the time it took to build Amazon as a company”
better sustainability === more $$$ for corp
yeah stop buying from amazon then
This is a Katie Tarasov appreciation comment.
Respectfully but she is so damn FINEEE..
understandable
Amazon AI - Autonomous Indians
Bro😂😂
😂
We already had all these algorithms. No need to “AI 1984 Matrix Terminator” this.
I recently became a delivery driver. If route efficiency is the goal here, they have a while to go. Sometimes its great, but others not so much.
This was especially funny for me b/c right now. I ordered something from Amazon and it has been in a mailing loop for 2 weeks. Supposedly it's finally on the way. We'll see...
And the funny thing is Amazon has the highest turn around rate in any warehouse/DC setting. I work for TJX DC and a good chunk of the employees are from Amazon. They state that Amazon does not care about their employees.. but does care about..... NUMBERS. Thanks for this information.
Alexa just told me that I needed more Cat food so I let it order some 😂
Take a drink each time you hear Generative AI used incorrectly in this video! 😂
Using more robots, will reduce workplace injuries
I feel like they should really use USPS more- after all the USPS carrier is coming to your house every day no matter what anyway so why make a different carrier come on a separate trip? Not as environmentally friendly.
My Amazon usps packages often get delivered by a separate usps van. Also USPS is not scaled to deliver a large amount of Amazon products.
ask any usps employee about amazon packages, they hated it.
Can’t afford the drivers at usps rates. Gotta exploit people out of a job to drive for amazon
Amazon is the most dystopian company. People have to convince themselves to not hate working there.
Water for cooling? that's entirely recirculated. Thta analys is an absolute joke.
And where goes all the money?
The Workers ✖
Jeff Bezos ✓
Shareholders want Amazon to sell more, meaning having happier customers so we order more... 😜
I still appreciate all the hard work humans put into getting stuff to me much respect folks ❤
how? by making humans unemployed who then go to steal lost packages
Sure, except for the fact that their shipping times are actually getting longer.
Well if thats the case the one stick of deodorant shouldn’t take four weeks.
Remember Go grocery shopping scam? That still goes on at Amazon.
This explains why the guitar I ordered that initially showed arriving in a week which literally arrived next day. I thought it had to have been from a partnership between Amazon and my local guitar center. Amazing that they are shipping same day and next day on many items.
Your next hour delivery has a cost, your privacy. Stop whining people
Reporter: Would the lights in this warehouse function without generative AI? Does this concrete floor do its job as well without generative AI?
Worker: [blank stare]
I ordered an office chair, Amazon delivered a sink today, thanks AI
It's a bit hard to see how they have used generative AI instead of predictive AI (if at all) for these tasks.
The generative AI are the friends we made along the way.
Hit 200k today. Thank you for all the knowledge and nuggets you had thrown my way over the last months. Started with 14k in last month 2024
This makes it even more amazing that they can't figure out not to ship comic books with liquids in a huge box.
Saved you 15 mins - GenAI is not here in the video. It's just traditional algorithms and optimizing ai
Generative AI is a big unlock for Amazon like Steve Armato said in the video but in reality It's a combination of engineering, people, processes, and technology.
bet they still pay their workers $7 an hour
*Faster but certainly not better. Today I'm watching this just as I received my order. (much like always) Dented cans, flat bag of chips and a miracle that the glass pickle jars in one layer of bubble wrap made it unshattered. Just shoved in a box with little padding on some and no padding on the rest. Anyone else in the same cosmos?*
Same day shipping? There are times that I don't get my packages for _several_ days!
Not really it's way slower now!
1:13 Funny how Tom Forte puts a "MAXIM group" graphic on the TV behind him, instead of putting up a background replacement image on his video call background. 😂
amazon ruined the essence of family friendly shopping malls. im glad shopping malls are still and is big in southeast asia
One day they are complaining that people working there are being worked too hard, Then complain when robots take the job from them so they dont have to work such a demanding job anymore.
GENERATIVE AI means its making something, like creating text or images. This is just normal AI lmaoo
This isn't Gen AI, this is ML - which is also novel and interesting - the misuse of Gen AI just takes away from the potency of the video.
These "Generative AI" catchy titles are sponsored by OpenAI, Microsoft.
FASTER? ITS SLOWER...use to be next day. LATELY, ITS 2-5 DAYS!
Only getting started
Ah, so that is the reason why 8 items I ordered that could easily fit in 2 small boxes are all individually boxed from the distribution center down the road "AI" must be "optimizing" it.
Regardless if it's Gen AI or not, would it really be that bad if humans were automated out of Amazon warehouses in the next 20-25 years (conservatively). Automating the labor and delivery of their logistics just keeps people safe and healthy. THAT being safe, I know so many Amazon drivers and side hustlers so I would be curious what would replace those kinds of jobs
They are relying on machine learning while dismissing some human inputs. I say this a an Amazon Guru Flex driver (Guru is Amazon's term for drivers who delivered over 30k packages). There are suggestions I make that would improve customer deliveries and make driver's job easier, but I feel no one at Amazon really cares to listen. When I worked in manufacturing we used a Kanban system where workers would make suggestion that would improve work flow.
I’m glad I’m not the only one asking where is the gen ai 😂😂. Just a another buzz word for finance bros and executives to use to increase stock price
Why are all amazon employees smiling? ...except the actual floor workers
Complete fluff piece
The only humans working in fulfillment centers are going to be fixing and maintaining the automation.
Share holders are expensive and their ruining the value of the most mundane things that regular people increasingly depend on.
This seems like a pitch to non-tech Amazon investors to show them that they are doing gen AI
Honestly Amazon should go all robot. They’re a horrible place to work
Their AI will say large custom packaging and it will be a 1oz envelope at the bottom of a tote
Videogames have been using Generative AI for ages to make infinitely unique maps like in minecraft...........
If this was accurate they wouldn't need to ship a simple pack of gluesticks from TX to FL.
Have it delivered by the private driver (TBA tracking) and you will get whatever shipment late.
Was the script of the video written by generative AI? All of this is predictive AI and not GenAI.. duhh!!
I hope some day i can mail my trash back to Amazon ♻️
They should put bathrooms in the trucks then have Claude clean them out
Why do i feel like this is a amazon advertisement
I dont think the reporter and her hosts know what generative AI is.
We are decades behind robots that drive autonomous vehicles, so far behind ... .... We are living in an unreasonable Archaic transportation system
The delivery driver could be setting up the next delivery as the robot drives the vehicle, and still pay the package handler Good Money
In the future customers will receive AI predicted products before they actually order them, and it'll be case of turning them away.
Let me guess, now they use AI to optimize workers performance even more?
I didn’t know Diddy had wealth, the interviewer in this video said Diddy has wealth and status, I thought Diddy was a average Joe, is Diddy a average Joe now, or is a average Joe in a better position in life than Diddy now? 😂😊
I was a watching another news video about Diddy, this one is Amazon, damn it!
Is anyone else really sick of hearing about AI? Literally can't go a day without constantly seeing it
"Generative" in front of "AI" is meaningless. Even a simple chess playing bot "generates" a move. In that sense everything is generative.
BS... My packages are ALWAYS WRONG. Wrong product, wrong delivery dates, and wrong deliveries to unknown addresses. How is this better?!?!
remember, actually indias
What is the point of producing this report? To save Generative AI stocks?
IA does not contribute to sustainability if the ultimate goal is to sell more stuff. There is a fundamental contradiction with capitalistic principals we have today such as high productivity. Selling more stuff means extracting more ressources and polluting more, there is no observed total decoupling of theses phenomenons at a global scale, no one has been capable of complete decoupling of his impact on ressource extraction and environmental pollution while increasing production, some may have achieved this partially with CO2 emissions which is very far away from true sustainability, climate is only 1 problem we have, humanity is literally at war with nature and drugged to natural ressources specially some that are not renewable.
Also increasing the efficiency of processes has never reduced the environmental damage of those processes, because increased efficiency reduces costs and thus pricing and thus increases demand. This is a very old observation called the Jevon's paradox, we've known since at least the 19th century that improving efficiency of machines or processes does not equals less consumption and thus less pollution and better sustainability. History shows that efficiency improvements are what drive consumption upwards and thus pollution and ressource extraction upwards. Americans are very far away from understanding the world, they are living in a bubble and are incapable of understanding the implications of what they are doing. Amazon can brag all they want about efficiency and all that but they certainly have no right to say their model is sustainable or even suggest it is getting closer to sustainable. IA will allow only one thing, increased consumption because that is the real goal of these tools.
The only sustainable way forward is decreased production, believing we will become sustainable on the long term while increasing growth is like believing is Santa Claus, all data on the matter shows it is impossible, we have 200 years of history to prove it, we have never stopped increasing our environmental impact since the industrial revolution, no technology has changed that, and our energy and ressource consumption is the same, we have never decreased our demand for energy or ressources, we have never needed as many ressources and as much energy as today.
Last night I had to drive 120 miles (round trip) to deliver 4 packages (Amazon Flex) 😂 this morning I had to drive there again to deliver 50 packages. Why not combine the routes to reduce carbon emissions? I understand they promised the customer same day delivery, but it’s affecting our environment
*But watching the end of the video, I believe that Amazon should completely eliminate the lion's share of trouble by eliminating human workforce entirely as robots do not tire to just dump a box of fragiles on a concrete step, Need no bathroom breaks, no looking on his cell phone for 90 seconds squandering company time, never gets sick, doesn't not need time off or sick or maternity leave, can work 24/7. and much less expensive than the obsolete human retained for PR. Did I mention the symphony of robots is more pleasure to have as company working in industrious harmony outdoing their predecessors..*
They need Amazon power. That way they would be self efficient
I'm very curious about the point/rate of diminishing return on optimizing aspects of last mile delivery for their drivers 🤔
Man look at all the software engineers in this comment section. Amazing
All these generative Ai improvements made my packages take longer than 2 days. Lol I've only seen an increase in time for products to arrive. Lol
REPENT SINNERS JESUS CHRIST SAVES ✝️✅
This video makes me wonder if other videos about subjects I don’t know about are also just saying things that are just wrong.
AI really out here working faster than I thought! 🤖 📦 Can't wait for same-day delivery to hit everywhere, though. Efficiency goals, fr.
Five days in the office, peeps... stat! 😂
Don't get why companies don't just own up that automation will replace jobs. Sure new jobs will be created but overall there will be less jobs. Which isn't necessarily a bad thing if automation and AI brings about new industries or ultimately the ability to provide UBI.