Hello. I have this device that I bought last June. I was used it till August then I stored it till today. It was normal without issues. Last time I check the battery was around 30%. After I used it, I charge it. After around 2 hours, I check but it can't be turned on. I try to connect it to charger again but no response. After several times trying to charge. It's on but the battery is not charging and stuck at 1%. Any advice so it can be charge again? Thank you
Not really, unfortunately. Sounds like the battery is going bad, most likely. You can't open these easily without destroying them. But if you bought it in June, I think it should still be under warranty, so I would contact DiFluid and see if they will fix it.
Hello. I have this device that I bought last June. I was used it till August then I stored it till today. It was normal without issues. Last time I check the battery was around 30%. After I used it, I charge it. After around 2 hours, I check but it can't be turned on. I try to connect it to charger again but no response. After several times trying to charge. It's on but the battery is not charging and stuck at 1%. Any advice so it can be charge again? Thank you
Not really, unfortunately. Sounds like the battery is going bad, most likely. You can't open these easily without destroying them. But if you bought it in June, I think it should still be under warranty, so I would contact DiFluid and see if they will fix it.
@ Thank you for your reply. I’m working on it. Contacting difluid support and seller whom I bought the product