How to Install Sticky Lens Guards | Insta360 X3 Tutorial
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- Опубликовано: 5 июл 2024
- Protect your lens with Sticky Lens Guards. Ensure the front and back lens guards are installed properly for the best protection and image quality! In this quick tutorial, learn to quickly install and disassemble the Sticky Lens Guards from your X3 as well as change the double-sided tape. 🙌 Don’t forget to subscribe for more videos like this!
0:00 Unboxing
0:09 Front and Back Lens Guards
0:31 Installation
1:00 Incorrect Installation Examples
1:10 Disassembly
1:24 Changing the Tape
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Хобби
![5 Reasons your 360 camera videos SUCK [and how to fix]](http://i.ytimg.com/vi/apuOTXShHS0/mqdefault.jpg)
Why not make a magnetic lens shield or screw-on protection, or other way easy to remove and put the lens cover again? If I want to use the camera underwater, there is no practical way to remove the lens cover, put the diving case on, remove the diving case and put the lens cover again. This is the biggest problem of the one X2 and X3 câmeras: an easy and safe way to protect the lens. The premium lens guard opens when the camera falls.
Hi, Vitor! We appreciate the time and effort that you have dedicated to developing your insights and advice. We will forward your valuable suggestion to the relative department for evaluation. Much appreciated!
That's very good suggestion
@@insta360tutorials its not rocket science. Makes me laugh how insta can’t realise these important accessories are needed to be more easier to use and replace.
@@Gadgetdad007 I bet insta360 knows well enough how important these accessories are and are built to be disposable, expendable and still high on demand. It's called marketing.
@@R34DEE Exactly... they want us to buy it constantly.
make orignal lens screw on/off simple!
Thanks!! 😊😎
*Don't forget to activate the button in the LENS GUARD menu*
Je voudrais le modèle PRENIUM. Une date de sortie? Merci.
My biggest problem both myself and my girlfriend have with the lens guards on both our cameras is sometimes depending on weather/temperature conditions there is "fog" or humidity moisture in between the lens and the lens guard with no way to clean or fix in the field. We have had to stop recording several times, and have had several videos be un-usable once in editing because you cannot tell if fog is there on tiny screen on the camera.
I too wish there was another solution to quickly remove/clean/reinstall... but the risk of dust or lint is so high when doing anything on location/outdoors...
Hi there, sorry for the inconvenience caused to you! The reason for the fogging of the Sticky Lens Guards may be that the Lens Guards are installed in a humid environment, the camera is soaked in water, or the camera is used in a humid environment. And the inner cavity of the protective lens is caused by water vapor. After the Lens Guards is fogged, you can eliminate the fog beads in the following ways:
1. Please remove the Lens Guards, and put the Lens Guards and camera in a rice tank, dryer, or other dehumidified airtight space. So that the Lens Guards and the body can be effectively dehumidified and dried;
2. After dehumidifying the Lens Guards and camera, please reinstall the Lens Guards in a low-humidity environment before using them.
At the same time, we will also feed back your suggestions to our relevant teams and strive to optimize our products! If you have other questions, please feel free to contact us via email at service@insta360.com. Thank you!
@@insta360tutorials I fully understand the reasons why the problem happens and there is no practical solution. It is nice that you have suggestions, but your remedy is very impractical. I would never use rice for this purpose because there is SO MUCH dust and small particles that you can not clean it from the static energy of the plastic lens guard. Also, doing this is not possible when you are on location, trying to record and the problem developed. Then, how do you suggest that you find a "low humidity environment"? When the atmospheric relative humidity is high (like Hong Kong when it is 81% that day)
Last... have you actually tried to remove the adhesive ring from the lens after it has been installed and in the hot sun for a day? This task is almost impossible with the selection of adhesive you use. It is funny that your instruction video cuts this part out when demonstrating...
In the end, it is a problem... it sucks... there is no simple remedy... BUT it is better than needing to return the camera for a replacement of the damaged lens... there is no perfect world for this situation. I know that having glass lenses that are replaceable by the customer is making the same risk of dust and moisture inside the camera and adding more risk of problems as well...
@@MeanderLife This is so true. Thanks!
@@MeanderLife Work under air conditioner. Air condition extract humidity from air.
@@Vodokotlic83 first real fog was when it was 45 degrees f... fog occurs when when you are outside on location... so the idea of A/C may seem logical, but it is really not practical.
Hallo, im Internet werden die Lens Guards für X2 zu sehr unterschiedlichen Preisen angeboten. Die gibt es schon für rund 12 Euro, aber auch für 25 Euro.
Gibt es da Unterschiede zwischen diesen Angeboten? Oder sind die nur teurer, weil sie nicht direkt aus China kommen?
VG Ulli
Thanks for sharing.
I really like the voice😉
I can't find my lens guards though 🙈🙈🙈
I installed them properly, and enabled lens guard accessory in the app settings, but stitch line is still not as good as like without the guards. 🧐
Hi, there! Sorry for confusing you. Can you please send us your original file? You can upload files to Google Drive and share the link with the email: service@insta360.com. We will give feedback to R&D. Much appreciate it!
I have the same issue!
Yep, same issue with me. Quality just isn't great with the lens guards. Seriously need a better option. Great camera tho!
Where is that setting?
Same issue here. Any update? Cant get rid of the stitch line
hello, i am still using the First version of ONE X,
is there any lens guard for ONE X?
the lens guards for X2 or X3, can it fit for ONE X ??
thx a lot
Hi there! Unfortunately, there's no lens guard designed for ONE X. And the lens guards for ONE X2 or X3 might not be compatible with ONE X due to the adjustment in the size of the lens. But we'll collect your feedback. Hopefully there can be more support for the previous products.
@@insta360tutorials hi, how about the lens guard for that 1" inch 360? it is much more bigger size, can it fit for first version of ONE X ?
Does the insta lens cover still fit the camera with these on ?
Yes, the lens cap can be installed on a camera that already has a lens guards.
Hi, every time i install these “premium” lens guard it gives me a very “not premium” video quality because the stitch line is horrible, plus annoying light relfections on lenses. I tried cleaning them and activating lens guard option but it just cant get better. On top of that, they are easily scratchable. Not premium at all!
Hi there,
If you installed the protector correctly, but still have stitching problem, please contact service@insta360.com, we will help you.
In addition, please avoid shooting the lens directly towards the sun and other strong light, which will help to reduce glare.
If I have sticky lens guards on my X3, do I still need the lens cover/cap?
Hi, there! It depends on your needs. If you want more protection for your camera lens you can use the Lens Cap. Thanks for your interest!
Does the lens guards works with the diving case ?
Hi, there! Sorry that the Sticky Lens Guard cannot work with the Dive Case.
that's not gd then
u need to resolve thease issues especially people buying your products. we work hard to buy products , I don't mind spending a bit more but make yourself above the rest and fit the best I'm hoping you will sit around a table wiv all your top seniors , and make insta a class in its self . think outside the box and make it 👌
I got the lenses today...just wanted to know if dere would be any glare or so eid the lenses installed?
Hi there, sorry that I don't quite follow what you are trying to say. Could you please clarify what you meant by "eid the lenses installed"? May I know if there is any problem you encounter when you use the camera? You may try contacting us via service@insta360 if you need any further help~ Thanks for your understanding~
@@insta360tutorials sorry ..I meant to ask if there would be any glare or any stitching issue if the lenses are installed
@@davidpeterfernandes6763 YES.
👍🏻
Can the original lenses be changed if they get scratched?
Hello, there! If your lens is scratched, please contact our emailservice@insta360.com in time to deal with it, thank you!
That means you have to send the Camera to china and pay shipping and customs by urself… from EU this fun is gonna cost you >200€
Tienen que solucionar el problema de los protectores, ya que cuando se meten al agua después de unas horas se humedecen las lentes y es imposible limpiarlos, por lo cual muchas veces a mi también me ha arruinado varias grabaciones que he hecho. Deberían de considerar en hacerlo más práctico, de tal manera que se pueda quitar y poner fácilmente, ya que incluso para cambiarle la pegatina cuesta mucho trabajo quitarle el pegamento.
Adoro esta cámara Insta X3 y realmente me gustaría que tomarán en cuenta las opiniones de los usuarios.
Hi there,
We're sorry to see it's been a negative experience for you. We're always open to any criticism, and we'll take your feedback seriously and continue to work on improving. So thank you for taking the time to write this, and we'll take it on board as we keep working to better our products.
Thanks for your understanding and support to Insta360.
Sorry for the dumb question but is the "Front" of the camera one facing me (with screen) or away?
Hi, thanks for your comment. The default main view of X3 is the view shot by the lens on the opposite side of the screen. Hope that helps.
Does the lens guard decrease the stitching quality?
Yes it has a weird effect
Where can we buy the double adhesive tape?
Hi there! The Insta360 X3 Sticky Lens Guards come with six pieces of double-sided adhesive tape. Additionally, the lens guards are factory-installed with the double-sided adhesive tape. If you have any further questions, please feel free to contact us at service@insta360.com. Thank you!
please sell the soft sleeve too seperately.
Very expensive. Least GoPro include them and they are clip on. That’s why I still have my Max. Feels more robust. My X3 when I’m not doing anything remotely action esq. I’m sure there is equal revenue from new cameras being sold as there is repairs.
Hi, there!
Thanks for your interest in our product! Our X3 Sticky Lens Guards are solid and reliable, of higher quality, hence the higher price. If you purchased from our official store, it's definitely genuine. Besides this, they perform well in lens protection and can keeps lenses safe from dust or scratches. You can check out what others have said about them here: store.insta360.com/product/x3_sticky_lens_guards?c=2112&from=nav.
Furthermore and to better assist you, would you please contact us via ecommerce@insta360.com? We’re more than glad to help you!
I have installed the Sticky Lens Guard on the insta360 x3 and the stitching does it wrong!, I have tried with the option activated and without it and it does not work well.
Hi, there! May I know do you have the Sticky Lens Guard affixed and tightened? You can send the original file and your operation video to our email service@insta360.com and check if there is anything we can help with. Thank you!
Now the "new development"... If you leave these in place very long and the camera is in the sun and gets warm, the adhesive ring bonds so hard that you cannot pry the lens guard loose without breaking the guard. I complained about the issue and got zero support. Was told I could buy a new set... (which I did from an aftermarket source) These were far less expensive and I view them as disposable. I now only use them in cases where there is a higher risk of damage and install only when necessary...
What’s the name?
Hello, does a lens guard alterate the video quality ?
Hello there, in theory, using the official lens protector installing it correctly and enabling the corresponding stitching mode will not affect the video quality. If you need any further assistance, please feel free to contact us via service@insta360.com. Thank you.
A camera costing this much and with lenses that stick out they shouldn’t need after market protectors. I had the same issue with them when trying to use the diving bell.
The method of removing them scratches the lenses. It does.
Hi there, sorry to hear about that. Please also feel free to reach our support team via service@insta360.com for further assistance. Thank you!
Would this fit the x2 ??
Hi! ONE X2 has its own Sticky Lens Guards, but the installation method is similar.
Other problem with these is that they scratch super easily, so you still need to protect these as much as you do the bare lenses.
Hi, there! We appreciate the time and effort that you have dedicated to developing your insights and advice. We will forward your valuable suggestion to the relative department for evaluation. Much appreciated!
If there's an issue, please contact service@insta360.com and check if there is anything we can help with. Thank you!
@@insta360tutorials Please stop with the cookie-cutter responses. It's just disrespectful to your customers.
Is this same for insta x2?
Hi there! It is not compatible with X2. Here is the link to the X2 Sticky Lens Guards 😃: store.insta360.com/product/one_x2_lens_guard
My Back Lens cover says "Inner Lens". The video shows Back as Outter Lens
Im fed up with all these worries, im going to refund my brand new X3 tommorow at JBHIFI Sydney, Australia 🇦🇺. Thankfully i got it for $630 AUD staff discount but yeh im over it im going either to lock in Osmo pocket 3 or awaiting for X4! Besides with old model i feel like im not relevant with older technology, only way not to be behind is to fast track to the X4. Also what prompted my executive decision to refund is im not content with the price tag of $800 brand new which does not justify the $50 difference to the Dji Osmo Pocket 3 built quality!
I facing a video clarity issue and also the stitching is highly visible while reframing of video. Need a solution
Hi there, we apologize for the inconvenience caused. In order to assist you better, could you please provide me with more details on your shooting mode and parameters? It would also be helpful to know if your camera is equipped with Sticky Lens Guards or any other accessories while shooting. If possible, please send a sample of the problematic video to service@insta360.com. Our technical support members will help you solve the problem ASAP. Thanks for your patience and cooperation!
I went to snow and they moist so i have to removed it coz it becomes foggy on the capture 😢
Hi, there!
I am very sorry for the inconvenience caused to you! The reason for the fogging of the Sticky Lens Guards may be that the Lens Guards are installed in a humid environment, the camera is soaked in water, or the camera is used in a humid environment. And the inner cavity of the protective lens is caused by water vapor.
After the Lens Guards is fogged, you can eliminate the fog beads in the following ways:
1. Please remove the Lens Guards, and put the Lens Guards and camera in a rice tank, dryer, or other dehumidified airtight space. So that the Lens Guards and the body can be effectively dehumidified and dried;
2. After dehumidifying the Lens Guards and camera, please reinstall the Lens Guards in a low-humidity environment before using them.
At the same time, we will also feed back your suggestions to our relevant teams and strive to optimize our products! If you have other questions, please feel free to give feedback to us!
Why would the front be the LCD side? Who puts the LCD on the front?
Hi there, sorry for the confusion caused. We would like to clarify that the 'center' of 360 videos is determined by the lens located on the camera side without the screen. Importantly, you have the flexibility to adjust or 'reframe' the 360 videos to suit your preferences during the editing process. We recommend that you can operate the camera in the same way you would use your smartphone to capture shots. If you have any additional inquiries or if further clarification is needed, please do not hesitate to reach out to us at service@insta360.com.
It affects vdo quality or not? Price plz in India?How can I get this?
Hi there, the sticky lens guards might cause stitching issues to some extent but you can correct them in the App or Studio. Please check out this link for price in India: store.insta360.com/product/x3_sticky_lens_guards?c=2112&from=nav. Thanks in advance!
@@insta360tutorials How to correct this issues?
or you can make the lens easy repairable so we dont have to compromise with the quality of video, thats the only thing that is stopping me from getting one rn. i would have ordered but yk bane of living in a remote places , even service would be difficult
Thank you for your feedback.
Currently, for the X3 camera, when the lens gets worn out, it usually requires replacing the entire lens module during maintenance. This necessity arises because the lens module is intricately and complexly constructed. Replacing just the individual lens could potentially affect the overall optical performance of the lens and the image quality of the camera.
Moreover, replacing just the lens itself demands stringent conditions for the operating environment and equipment, and the lens is highly susceptible to damage during the process. Therefore, replacing the entire lens module is the best approach to address lens wear, ensuring that the camera's imaging performance returns to optimal condition.
We will forward your concern to the relevant department for evaluation. Normally, if a courier service is available, our repair services should be able to cover the area.
For any further questions or suggestions, please feel free to reach out to Insta360 Support on the official website or app. You can also send an email directly to service@insta360.com. Thank you for your understanding.
Does this work underwater?
Hi, there! Yes, X3 is IPX8 waterproof to 10 meters (33ft). Please pay attention to the following points to ensure your camera remains waterproof:
a. Before use, make sure that the USB lock cover, battery lock cover, and the battery’s rubber seal are intact and functioning properly. If there are any issues or you are unsure, please contact Insta360 Support. Note: Strong vibrations, shock, or pressure to the camera may compromise the waterproofing performance.
b. When using in or around water, dirt, or sand, make sure to properly close the battery lock cover and USB lock cover (the yellow indication marks should not be visible and you should hear a clicking sound when they are closed correctly).
c. Always ensure that the battery lock cover and USB lock cover are free from any foreign objects before closing. If necessary, clean with a soft, dust-free cloth.
@@insta360tutorials I'm familiar with this, I mean the lens guards since water might get inside?
wow $18 shipping! That's a little much for shipping don't you think?
Where to buy the sticky lens guard?
Hi there, thanks for reaching out! You can purchase Insta360 X3 Sticky Lens Guards here: store.insta360.com/product/x3_sticky_lens_guards?c=2112&from=accessory
@@insta360tutorials How to buy in India
Can i go into the water with it
Hi there, I am sorry to let you know it can't be used underwater.
Len guard gave me a huge black line on my camera
Hi there, sorry for the inconvenience caused.
Have you tried to enable the functions of "Sticky Lens Guards" and “Chromatic Calibration” to optimize the stitching in app or Studio? To locate the reason faster, please provide a photo of the lenses after the lens guards were installed and the original insv file with the stitching issue to us for further inspection. You can get in touch with us via email at service@insta360.com.
Thank you!
I love the camera but the outer lens just scratches easily. I dropped the camera in a pool and the outer lens has 2 scratches on it and I seen people buff it off but it ruins the video quality on the long run. I would 100% buy the new insta360 x4 camera if the lens was remove able if it had scratches.
Thanks for your suggestion! We will forward it to the R&D team for evaluation. Stay tuned!
I don't get it...where is front side and back side of the camera 🤦🤦🤦
Front side is at the same side of the camera screen, vice versa.
The camera will not fit in the dive case with the lens guards installed. 🤬
Hello, there! Sorry for the inconvenience! The camera with the Lens Guards cannot be put into the Dive Case. We will forward your valuable suggestion to the relative department for evaluation. Much appreciated!
These should be sold cheaper
Fog appears on sticky lens after recording for about couple of minutes
When there is moisture inside the lens and temperature difference between inside and outside, it will condense and fog up.It is recommended to use in a dry environment.
Sorry for the inconvenience caused~
same problem with me
I wish this video spent more then 3 seconds showing how to remove the old tape off the lens guard... its not really clear when I do it how hard I need to press... the black rubber comes off with it and does not really separate from the adhesive.
Removing the adhesive is pretty brutal, these are not really reusable unless you want to spend and hour removing glue from a tiny surface.
For the price you should get 5 per pack and Insta360 should stop pretending they are reusable. That would make the sticky lens protectors a product that a positive user experience. Removing the adhesive is not a positive experience. I already scratched one of the lens protectors trying to get the adhesive off after an hour of work removing it.
We appreciate the time and effort that you have dedicated to developing your insights and advice. We will forward your valuable suggestion to the relative department for evaluation. Much appreciated!
The stitching is off. Is this supposed to happen? If this is the case it’s not worth it
Hello Ryan. If you are using the camera without any protective lenses, please set the "Stitching for Lens Guards " option is OFF. If protective lenses are installed, please ensure that the "Stitching for Lens Guards" option is "ON".
@@insta360tutorials I did that and the lens guards created a stitch line. The quality wasn’t good. I followed instructions precisely. I’m surprised the stitch lines were noticeable after adding the guards
But its not perfect because video recoding time sometimes foggy problem. 1:04
Hi there, sorry for the inconvenience caused to you! The reason for the fogging of the Sticky Lens Guards may be that the Lens Guards are installed in a humid environment, the camera is soaked in water, or the camera is used in a humid environment. And the inner cavity of the protective lens is caused by water vapor. After the Lens Guards is fogged, you can eliminate the fog beads in the following ways:
1. Please remove the Lens Guards, and put the Lens Guards and camera in a rice tank, dryer, or other dehumidified airtight space. So that the Lens Guards and the body can be effectively dehumidified and dried;
2. After dehumidifying the Lens Guards and camera, please reinstall the Lens Guards in a low-humidity environment before using them.
At the same time, we will also feed back your suggestions to our relevant teams and strive to optimize our products! If you have other questions, please feel free to contact us via email at service@insta360.com directly. Thank you!
Just installed these, the tape is not sticky enough, fell off by itself in 15 min.
Hi there, sorry for the inconvenience caused. Please make sure the lens guards has installed correctly. If the lens guards still will fall off in a short time, please get in touch with our support team via email at service@insta360.com directly.
There is no way to remove them without breaking them.
Hi, there! Sorry for the inconvenience. You can carefully remove the Sticky Lens Guards according to the operation in the video. Thanks!
I got this and it got scratched the 2nd day, had to remove it, waste of money
Hi, there! Sorry for the bad experience. Please contact service@insta360.com and check if there's anything we can help with. Thank you!
Out of interest would the lens underneath it have been scratch if you didn’t have the protector on at the time?
Instructions are terrible. The covers are labelled front back but the instructions say thick and thin. No reference at all as to what is the front of the camera!
Sorry for the bad experience. We will collect and deliver them to the relevant staff. Thanks for your feedback.
Installed as per video , enabled the lens guard option setting in menu … Effect is bad, still stitching or distortion , whatever you call it , not smooth video it’s like a wave coming over video . Doenst work
We are sorry for the bad experience. Please provide info such as the firmware version of the camera and the original file of the issue happened to us at service@insta360.com, the related team will provide you with further assistance. Thanks.
Stiching issue with lense guard . Makes 360 video quality very poor.
Hello! Thank you for reaching out. I'll do my best to help you resolve this issue.
1. What's the firmware version of your X3 camera?
2. Are the sticky lens guards you're using official accessories? If so, please refer to this link and ensure they are correctly installed. media.insta360.com/static/infr_base/73d6ad6c68029c727319c1e7ea171437/X3-保护镜-EN-RUclips-1.mp4
3. Did you enable the Sticky Lens Guard Stitching option in the Insta360 app?
Please kindly send the above information and the forum post link to service@insta360.com. Our technical support members will help you solve the problem ASAP.
Why would you need to ever take it off and replace the tape
Hello there, the Sticky Lens Guard is just an accessory option, which you can choose to install and use, or not. Additionally, there are some situations where the Sticky Lens Guard cannot be used, such as when you need to use the Dive Case. If you have any further questions, please feel free to contact Insta360 Support on the official website or app. You can also send an email directly to service@insta360.com. Thank you for your understanding.
Not happy with this product. While it will protect the lens, the stitch line is no way near than with out the guards. This is after I activated the guard filter supposedly design to address the issue I see. Not a good solution at all. Insta360 needs to come up with a better solution it they market this as an action camera.
Hi there, sorry for your negative experience. Would you share the original files insv format with us for checking? Please get in touch with our support team via email lat service@insta360.com directly. Thank you!
Mühendislik hatası bir saçma kapak
Dünya kadar mesele var
Ama
Mantık koca bir sıfır
Bir işi yaparken hava da ki toz bile hesaba katılır dimi!?
Hi there, sorry for the issue caused. Please kindly share with us with more details about your use case via email at service@insta360.com and help us make some improvements regarding the Sticky Lens Guards. Thank you for your support and patience!
Great camera, **b u t** the lens design is very bad! Scratches very easy and replace it is very expensive!
Lens guard are poor quality mad of plastic, fogs and not sealed for water!
If you good solution please advice
Hi there, thank you very much for your fondness of our camera. Please allow us to explain the phenomena you've mentioned:
X3's integrated design means the lens can't be repaired alone, leading to higher costs. The X3 fisheye lens's structure makes it prone to scratches, so please kindly handle with care and store safely after use.
For the fogging issue, please kindly contact us via service@insta360.com so that we can further follow it up for you. We sincerely appreciate your understanding and support.
@@insta360tutorials “kindly handle” !?
This suppose to be ACTION camera.
That why it is bad design..
Don't buy this...just spend yours money for nafing like me 😢
They are crap. They fog up internally as the camera heats up and or external ambiant temp effects them. Dont use them unless you are desperate
i've aleady wasted money on them ..
@@lvcalvca my only thoughts is when you fit them try and do it with dry low humidity.. somehow..
My experience as well... specially when recording in cold settings... or humid settings... bad thing is you cannot tell most times until editing the video and it is not usable... thinking you got the shot, and now you cant use it...
Is there a third party alternative? Are the lenses that prone to scratching to need them?
Same Problem... AND the first time I used their "pick" tool to remove they broke... Customer Support was very poor...