Aircraft dispatchers, what do they do?
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- Опубликовано: 12 ноя 2015
- Have you ever heard the word "dispatcher" and not fully understood what it means? Have you ever wondered what these people are doing on the aircraft just before departure?
Here you will get your explaination!
Enjoy!
Welcome!
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Развлечения
I am an airline Flight Dispatcher in the United States and my job is quite different from what it is in Europe. Ground Operations at the airports does what you describe the dispatchers do. As a dispatcher I plan the flights and then maintain communication with the crews while they are airborne in able to help them avoid bad weather or solve any problems your flight might be having. I don't at all get involved with the load sheets, airport operations, boarding of the aircraft or anything else like that. Here, operational control of the flight is shared between the Captain and the Dispatcher and together we make the flight happen.
Flight dispatchers in an airline’s operations center are different from dispatchers at the ramp managing an aircraft’s turnaround
Same here in indonesia.
I am from india Flight dispatcher its annoying how he just concluded the wrong info with wrong designation he must have specific on certain roles.
In Turkey, we use the term "Dispatcher" for the certified airline staff who plot the route by checking flight permissions, WX reports, NOTAMs and calculates the Operational Flight Plan and file the ATC Flight Plan to Eurocontrol. The people that you have mentioned in your video is called Ground Operation Supervisors. They are responsible of organizing everything related to the services that an A/C needs during the turnaround.
Its the way you described for almost everywhere except europe. Im the type thats the planner/watcher, and its funny when we have a flight in europe and the Ground Ops agent calls and
identifys as the flight dispatcher asking to talk to the Flight Dispatcher.
In the USA a dispatcher also means the same thing as in Turkey. A US dispatcher has joint legal responsibility for the flight (together with the aircraft commander).
I'm a Flight Dispatcher ! And i'm so proud to be Flight Operation Officer , FOO and pilot have a same knowledge... Although FOO have more Ground Knowledge more than Pilots
Same
Its nice to hear you say we are crucial! Sometimes we have a hard time! thank you from dublin eidw!
+ismail nouhi , as I understand from your comment you are a dispatcher. If you have a time could you be so kind and give a few ideas for my question below?
Which psychological and personality qualities of the flight dispatcher are important: what psychometric tests usually they need to pass, which questions it is important to clarify during the interview, what kind of official background should they have etc.?
Perhaps you know some web links with such information? In our University (in Germany) we are making a special report regarding evaluation of the person for flight dispatcher job and then we plan develop some further investigation based on this data within our scientific project. So this first step is very important and for making this report (methodological part) now we are gathering all possible information.
I will try to ask some other followers, so if you do not have a time for answer - its ok! Thank you SO MUCH for your job! It is really so important for the whole process! :-)
"Do you work in the control tower??"
"No, but did you ever see the movie *Airplane!* ..."
Flight dispatchers in United States do not work at the airport or around the airplanes. They work from the headquarters, planning routes, run complex calculations for aircraft performance, file flight plans with the ATC and mostly importantly share the responsibility with the PIC of the aircraft
Nice video Mentour. I am a flight disptacher at Aerolineas Argentinas in Buenos Aires and i have to say that we do the whole package. We do the flight planning and also the weight and balance of the flights that i dispatch. And most of the time, we do briefings with the crew before they accept the flight plan. Is like dispatching in the old days.
Greetings from Argentina
Is your job stressful? And do you get unlimited flights?
Just FYI for some of the American viewers, "dispatchers" in Europe vs in the US two are completely different jobs.
Thanks! I was confused as hell and was wondering the same thing.
I did an internship for a month at Abu Dhabi Airport with Etihad Airways and was paced in aircraft dispatch for a week and loved every single moment of it
Hi, how did you got your opportunity to do the internship? Can you let me know the procedures? Thank you.
HI mentour! I am flight dispatcher in charleroi and te job is really cool!!! a lot of pilots and crews from your company tell me that we are the best. :-D its always a pleasure To see your video! ;-)
Mentour Pilot I think that the reason is that a lot of my collegues and I did the ATPL. Actually 5 of them had leave me to fly for your company. I hope that I'll prepare one of your flight soon. personnaly I'am doing my IFR training. ;-)
Hi.. Am a ground staff. I think that i hve try to improve my carrier as dispactche. Can you guid me. Hw to acheive my goal.
which is the best Institute.
Hw much duration it take
Hw much fee...
Plz gve some suggetions
Hy I'm a dispatch in Rome from 2015 and I'm working in the airport from 2010 ... u are so true ... the people doesn't know what we have to do to make them fly! I love my work from bottom of my heart. I'm happy every time the turnaround of the aircraft is on time! But is not easy we are responsible of the safety and the security of the entire movements from the people to the aircraft 😍😍😍😍😍
absolutely clear. I spent about twenty years in aircraft dispatch in Milan. Thumbs up
Hello Mentour pilot!!
I stumble across your video and really enjoyed it!
I currently am doing a flight operations internship at Dnata Lahore, Pakistan. Learning stuff step by step! :)
Really excellent descriptive for all persons who doesn't know who we are ! I'm dispatcher in LYS in France and I love my job so much !
I'm really great full to hear you saying that you like work with us.
Take care and see you next time !!
+Clémentine Cazaly You house are our heroes, and you know it!
Hiya MP... Im a flight dispatcher in the UK.. thanks for the good comments that you said about all dispatchers. Nice video
Hi sir , how are you ? I'm doing a diploma in flight dispatcher in India (Mumbai). I don't know more about the flight dispatcher . And i also searching job of flight dispatcher. I want to your help . Can you help me . If 'yes' So please give me your phone number and email id as soon as possible. Thankyou sir....
Thank you for appreciating us
I love watching these videos lots of knowledge hopefully I can put it to good use🙂
Thanks for your great effort .... its really amazing ...
Thanks so much or these vids im loving them its amazing your taking time out of your day to do this for us. Thanks a lot mentour i really appreciate these vids 👏
Starting tomorrow and wanted to say thanks for the info! I'm excited to start my career now ;)
how did it go
Hi thanks for such a informative video.
Im a ground staff in Vietnam and about to apply for the dispatcher position:)
Thx
Hi. Great video first of all. I am not sure if somebody has mentioned it yet, but there are two small exceptions. First, the task of a dispatcher does not start when the check-in opens but much earlier: when the aircraft we have to service on departure takes off on the other end we get the messages regarding "what's coming in". We istantly get to know what is loaded in the holds and needs to be offloaded and about the passengers load, special services included, messages like extra servicing to the aircraft like ASU, toiletring or water tankering, and so on.
Second exception: it is true that is great to work with flight crews, and some of them make your day. Some other do not really seem to appreciate our job.
Regards
LHR
Salvatore Sette hi, I have recently completed my course at PEA in Florida and I’d like to know if you knew any companies that I could apply to for a job. Thanks in advance!
i really enjoyed your video thanks so much
Thx for making the vids. Learn a lot from them
Thanks for ur compliments..We are the Nerve Center for all..but ohh soo much fun😊!
+Mentour Pilot Very sweet of you😊
+SANDY C. EDEN , it is right comparision! As a neuroscientist I like it))) As I understand from your comment you are a dispatcher. If you have a time could you be so kind and give a few ideas for my question below?
Which psychological and personality qualities of the flight dispatcher are important: what psychometric tests usually they need to pass, which questions it is important to clarify during the interview, what kind of official background should they have etc.?
Perhaps you know some web links with such information? In our University (in Germany) we are making a special report regarding evaluation of the person for flight dispatcher job and then we plan develop some further investigation based on this data within our scientific project. So this first step is very important and for making this report (methodological part) now we are gathering all possible information.
I will try to ask some other followers, so if you do not have a time for answer - its ok! Thank you SO MUCH for your job! It is really so important for the whole process! :-)
El vídeo, fue fantástico. Él mucho me ayuda.
+Mentour Pilot No problema. 😊
Hi Mentour, great video as always. Would it be easy or could you do a video of a walk around? That would be cool and very interesting. Thank you
+Mentour Pilot I thought of that when I was writing the comment. I do understand. I know you will try your best. Blur it lol ;)
Hello Captain Mentour thank you for your podcast its really good.Can you please make episod covering flight plan and redispathch procedures. Thank you!
Thank you so much! Your blog is really helpful! Sorry that I disturb you with the questions or may be some followers can answer as well… qualified advices could be so valuable! Would be appreciate!!
Do you have somewhere in your blog any data about psychological and personality qualities of the flight dispatcher (which psychometric tests usually they need to pass, which questions it is important to clarify during the interview, which kind of official background (in EU) should they have etc.)? Perhaps you know some web links with such type of information?
In our University (in Germany) we are making a special report regarding evaluation of the person for flight dispatcher job and then we plan develop some further investigation based on this data within our scientific project. So this first step is very important and for making this report (methodological part) now we are gathering all possible information.
In any case, thank you so much! Wish you all the best!!
Great of you.thank yu
You welcome. Am learning flight disparch so am proud of the videos
Thanks for sharing, I really like this job. Now I have been looking for a school or an acedamy to learn. If you kown where is reliable to study, please give me a suggestion. One again, thank you so much!
Xuân Mai Phan Sheffield aeronautics
Thanks your for your information , which is the best Flight dispatcher training institute in the word ?
thanks
Dear Commander, I have been seasonal flight Dispatcher or TRC, and weight and balance too.
I do not hold a full contract I apply to any airports in Italy and the rest of the world.
I love this job so much, even though we are paid less than 1500 € monthly, equally as someone selling fruit at the market, with fewer responsibilities of course...
As you know.... we are the first to be on line dealing with problems briefing crew and always thinking minutes ahead on things to do.
Many underestimate and underpay our job thinking it is the same as many other clerical jobs, but it is far from the truth.
Printing the load sheet is like swearing to the pilots that weight and balance are within the limits, the fuel quantity is accurate if dangerous goods on board ,they are carefully loaded and all official manifested documents coincide.
Many aren't aware and others don't care about our role,but we are to blame about anything Just After the pilot.
Covid-19 has put us into a bad fix, this year......we're at home, and for the most of us...... the future is uncertain.....we'll see!
Cheers
Hi John. Did you study your Flight Dispatch in Italy? Are you still working and is this salary in Italy? I am asking because I am planning to enrol yet and work for it. I live here in Italy. I hope I won't discourage me to pursue because of the salary. :)
@@bossytudine8837 hello. Yes di studi here on Company training courses. Unfortunately covid 19 has not Just grounded airplanes but seasonal workers as well likes me. Now next to my 50's It Will be a problem in the future...... Anyway vive a try to Airport handling , aviapartner... Ags ground handling, for Malpensa and Linate. Rome has others but situation Is bad, in Linate for a turno around coordinatore position, there weee more thank 350 applications..... We're in Deep S..t!
Yes it is true. The situation is not really good at this moment. Thanks for the recommendation, I will give a try when the time is right for me. One last question, if I work as a Flight dispatcher here in Italy, is it in English language though?
@@bossytudine8837 english language Is a must!
Good for starters
I like your video! I just want to know how many female dispatchers are working for your airline?
In my country there is an University in which you can study to became in a flight dispatcher. It takes three years to get the degree. As I am a woman, I`m very interested in know about that and about the opportunities women have. Thank you!
Hi mentour it has been interesting to see your video. What should I do to become a flight dispatcher? What should be my qualifications
karthick jason you only need a high school diploma. You’ll need to complete the certified 200 hours FAA approved course from a FAA approved dispatch school. You take an ADX which is just the ATP essentially - just renamed for dispatchers. It’s a frustrating exam which covers most hypothetical ridiculous situations you might encounter, all the while including questions from the 90s still. Just memorize the answers for the ADX. Many programs aid you in doing so. After that, and assuming the course was completed successfully, you take an oral exam with an FAA examiner to brush over the topics covered in the classes. It’s about a 3 hour oral. My best piece of advice is to get the ADX done FIRST. You need to score 70% to count as a pass. You can’t continue any course without the ADX being passed. Whilst in the course, ensure you completely focus on weather. It will continue to pop up throughout every single topic you cover.
That’s about it. Study hard. It’s a tedious course. I did a 5 week “boot camp” course (people call it boot camp because 5 weeks is the minimum time you can cram those 200 hours in, many choose to complete their courses in 3-6 months)... finally having your temporary certificate (and getting the real deal later) is rewarding as ever
Hello Mentour, are there any vision requirements for airline pilots such as 20/20 or 20/40?
My missus was a dispatcher at Glasgow airport.
hey Mentour, awesome job as alwas, I have a question: after take-off, at which altitude do you start to retract the flaps and turning off the landing and taxi lights? Thank you
+Afrobear xD *always
You don't turn off the landing gear, you retract the landing gear (gear up) and when you want to land you deploy/release the landing gear.
You don't turn off the landing gear, you retract the landing gear (gear up) and when you want to land you deploy/release the landing gear.
+Sallah AL Houssawi He was asking about the landing lights. Not the gear itself.
About the lights below 10 000ft ASL they are mandatory and above usually are turned off. Flaps are retracted by schedule and it is different, depending on the type of departure you are doing and instructions from the controller. But I think that 500/750 ft AGL is normal for strarting the retraction
are there good job oppurtinities for airline dispatching in the future?
Hi,
i am thinking about a flight dispatcher training course, because my atpl theory credits does account for all theory training and all i have to do is a 3 month training course. Since it is quite hard for Pilots to get a job, whats your opinion on that topic? Do Airlines hire Dispatcher and advance them to Pilots or would an airline not be interested in a dual licensed pilot?
Thx in advance!
Hello Mentour, I ve got a question for you, but I don't know if you've already talked about this: I'talking of ACARS, what are they, what do you use it for and when do you use them?(or it, I don't even know of it is plural or singular😁).
+Davide Costa hi there! to my knowledge ACARS is actually aircrafts communication and addressing, it's actually a data link between the air traffic controllers and the pilots inside the specific aircraft. They generally use the ACARS to update the weather information when the aircraft is airborne. They form uplinks with the aircraft and transmit the messages over VHF. ATC now a days using ACARS to send the arrival and departure information.
hope it helps. : )
Regards
Hello sir,
Could you please suggest me with a good place to do the flight dispatcher course. I am highly interested in it.
Hey captain why dont you talk about the Flight Dispatcher foreseen in all FAR 121 ops exerting full operational control?
I used to be a Flight Dispatcher working for Alitalia in Rio de Janeiro and was responsable for the Operational Flight plan, LOAD controller, ramp operations, calculation of crew allowances $, hotel reservations, bus transport in and out, crew wake-up and pick-up times, reclearance flight plans, 3 hours flight watch of arriving and departure flights and some other activities...
This dispatcher you have showed us is not supposed to be licensed. Aircraft dispatchers or Flight Dispatchers, where the state requires, must bring a license issued by the Civil Aviation Authority as per ICAO annex 6 chapter 10 as well as their minimum training sylabus discribed in other parts.
Thanks!
I am planning for studying a Bachelor degree specializing in Flight Operation/ Management. But I'm still considering which universities majoring in that field? Btw, I am from Vietnam and I wanna get a scholarship for the oversea-program. Thank you very much.
So whats the different between dispatchers and ground service crew ?
Do you get un limited flights?
How does one handle a verbally abusive dispatcher?
Can u please tell me.what will be the fee of the course of flight dispatcher in europe
Thank you, what about the salary?
I'm flight dispatcher and I'm looking forward to work with any airline if you could give me suggestions to where should I propose myself and give it a shot
Hei mentour...... Now I'm doing my flight dispatcher course in Chennai and I'm fresher in dispatcher course after completed course asst.dispatcher what they have to do..... Can you please share about this.....
So if it's not the aircraft dispatcher, who does the flight planning in your company?
Have you ever been in VNO? Here we are calling them "ramp agents" :)
Captain, I have a question that maybe you can use for the next video. "what could be happen to the pilot if his or her plane got an accident? is he/she will get punishment? or what?" thanks before.
If it wasn't the pilots fault and he landed safely, then he is rewarded, however, if he creates the problem, he's dead.
Basically, If it wasn't his/her fault (pilot error) and he lands safely he will be rewarded and congratulated, even if he didn't land the plane, the investigators would of known that it was something else that caused the plane to crash, such as: maintenance failure, engineering error or even terrorism. An example of this was the Concorde operated by Air France on 25th July 2000 when it was on route from Charles De Gaulle airport, Paris to New York city. There was a strip of metal caused by mechanical failure on DC-10 fell on the runway. As the Concorde sped down the runway, the foreign object ruptured the tires which then flew and ruptured the fuel tank in the Delta wings, the raging inferno burned at more than 2000 degrees, hot enough to melt the entire left wing. The plane was engulfed in flames and soon stalls and crashes in an airport hotel. The plane was rocketing up at 200 miles/hr which meant that the crew couldn't abort the take-off because it was past their V1 speed, to fast and too dangerous to stop the take off. the plane was rocketing up at 200 miles/hr. All the 109 people and 4 crew members aboard the doomed flight were dead among with other 4 people on the ground. On the other hand, if he created the problem him/her self, It's going to be a major risk of him getting fired by the airlines or even suspending his license. Bare the in mind that this depends on how dangerous the situation was in the air, as well as on the ground. An example of this occurred on 1st June 2009 when an Airbus A330-203 was on route from Rio De Janeiro, Brazil to Paris, France operated by Air France stalled mid way through the Atlantic ocean and crashed. All 216 people & 12 crew members are dead. The cause was pilot error. This mystery of this accident took nearly 2 years to solve. Because all the vital and crucial information was recorded in the CVR & FDR, which had to be recovered from the bottom of the ocean (4 km deep) so that it can be analysed.I hope this answers your question and many others as well. Sorry if this answer was too long and detailed, but hopefully this gave you a brief idea of what would happen.
Sounds like your confusing dispatch with rampers. Dispatch has nothing to do with luggage
Different continent different phraseology, so yes dispatchers and not rampers..
@@veraxthefourth4314 hes saying they coordinate the load plan with them on bigger airlines and maybe some small airlines
When you hear "Sheffield" and don't think of EGCN...
When I file a flight plan and ATC gives me a clearance that is a little different from what I filed, was it the dispatcher who revised my flight plan?
EKopps071592 If you’re filing your own plans a dispatcher wasn’t involved, ATC rerouted you due to whatever reason (wx, flow etc)
whilst us a flight won't go anywhere!:)
I have worked for 10 years in a premium airlines in India and have been a load-sheet and ramp staff. Presently, I have relocated to Ireland and looking for a similar job role at the airport. Can u plz guide me where and how to go about it. If u can give me some contact persons who would help me get a job. Thanks.
Hey mentour can u help me find a job as flight attendant in ur airline ,
a school to attend. i want to apply buh dnt kmw the school thats better.
Think you may want to give an update on Aircraft Dispatchers..I was one with a major carrier and you sure did not see me darting around on the ramp, in and out of the aircraft. The following is a quote as per Wikipedia which pretty well sums it up..
quote "A flight dispatcher (also known as an aircraft dispatcher, airline dispatcher, flight follower or flight operations officer) assists in planning flight paths, taking into account wind direction and speed, weather, storms, aircraft performance and loading, landing conditions at destination or alter airports, and other conditions. Dispatchers provide a flight following service and advise pilots if conditions or paths change. They usually work in the operations or control center of the airline. In the United States and Canada, the flight dispatcher shares legal responsibility with the commander of the aircraft (joint responsibility dispatch system). A dispatcher must be certificated by the aviation authority of the country in which they operate or have a base of operations, such as the FAA/DOT (Federal Aviation Administration/Department of Transportation) in the United States. In order to obtain a certificate, a candidate must demonstrate extensive knowledge of meteorology and of aviation in general, to a level comparable to the holder of an Airline Transport Pilot (ATP) certificate.The FAA ATP and the FAA Dispatcher (ADX) written exams are similar. " end quote
Most of the dispatchers I worked with were fully qualified pilots...
+Mentour Pilot Thanks for you quick response however I am quite sure that you will find that even in Europe major carriers require the same qualifications as they do in the USA and Canada. Check out this link on just one of those carriers KLM .. www.sheffield.com/become-an-aircraft-dispatcher
+Mentour Pilot While were at it check out this one as well.
corporate.airfrance.com/en/press/news/article/item/all-contributing-to-flight-safety-dispatcher/
+Mentour Pilot Yep that sure is a lot of reading and I was aware that there was an ongoing government look into the differences. I believe though that since you are doing a video on "Aircraft Dispatchers, what do they do" you should at least provide both sides of the coin as per a quote from "Job profile and training requirements for European Flight Dispatchers
"As North America alone is responsible for about 40% of the world’s air traffic, it can be assumed that globally approximately 50% of today’s flights are operated under a system of operations control with joint responsibility of licensed dispatchers."
I can pretty well tell you that if any of your viewers were to apply for a job with any major carrier in USA, Canada, Europe, Middle East etc. based on the info you have provided their resume would be filed accordingly..
Take Care..Regards Chet/
+Mentour Pilot Thanks for taking the time to do an update on the video. I think that between your update and the numerous comments between us, your viewers will now be able to asses the job description and requirements from both sides. Regards Chet/
+" TAG ALONG WITH CHET " as I understand from your comment you have worked a lot with dispatchers. If you have a time could you be so kind and give a few ideas for my question below?
Which psychological and personality qualities of the flight dispatcher are important: what psychometric tests usually they need to pass, which questions it is important to clarify during the interview, what kind of official background should they have etc.?
Perhaps you know some web links with such information? In our University (in Germany) we are making a special report regarding evaluation of the person for flight dispatcher job and then we plan develop some further investigation based on this data within our scientific project. So this first step is very important and for making this report (methodological part) now we are gathering all possible information.
I will try to ask some other followers, so if you do not have a time for answer - its ok! Thank you SO MUCH in advance for all professionals who are in charge of such important work!! :-)
Hi
I'm a flight dispatcher from Casablanca
It is ok the job? Its stress or really? High salary than IT....
Can I use this video for my Dispatch School?
Also looks like grooming standards are a little relaxed across the pond :)
Absolutely. My partner(FedEx pilot ) and myself are starting a dx school. Next time you are stateside drop by.
Can anyone hook me up with a flight dispatcher job. I have FAA/GCAA/KAA/SCAA licences 5yrs Experience. someone kindly help me out.
Suggest me the best dispatcher school
Sheffield School Of Aeronautics, Flight Safety Academy both in Florida.
how can I become a flight dispatcher
Huncho Ratemo
With aviation background, degree or experience
Apply for flight dispatcher course, its mostly between 5 to 6 weeks
Then go for FAA testing to get your license
Done. You are now Employable
i want to be a flight dispatcher, currently looking for a school to attend.. pls i av lots of questions to ask you. i wld b glad if u can help me out.
+eve o Hey, I'm a flight dispatcher, What do you mean by school? Is that for American dispatchers?
no. what i mean is the school to apply to get in. i mean a flight dispatch school that's good and not so expensive
The job is much much harder in the US, here in Europe it is easy, and you don't need to be qualified or go to an expensive school
+DivineSpine , as I understand from your comment you are a dispatcher. If you have a time could you be so kind and give a few ideas for my question below?
Which psychological and personality qualities of the flight dispatcher are important: what psychometric tests usually they need to pass, which questions it is important to clarify during the interview, what kind of official background should they have etc.?
Perhaps you know some web links with such information? In our University (in Germany) we are making a special report regarding evaluation of the person for flight dispatcher job and then we plan develop some further investigation based on this data within our scientific project. So this first step is very important and for making this report (methodological part) now we are gathering all possible information.
I will try to ask some other followers, so if you do not have a time for answer - its ok! Thank you SO MUCH for your job! It is really so important for the whole process! :-)
This is confusing as a flight dispatcher as per ICAO Annex 6 CFR 14 Part 65 and CFR 14 Part 121 is completely different. Perhaps you can do a video on a licensed flight dispatcher rather than a gate and departure coordinator? Need a hand look at www.flight-dispatch.net Cheers!
Nigel Johnstone that's flight dispatcher... he is talking about aircraft dispatcher.. both are different..
FM CONTROL HUB SYSTEMS
A flight dispatcher is licensed by the FAA they do not run on and off the airplane and talk to the crew a lot of times they are separate from the airport all together they actually build the routes planning based on whether fuel load Etc you need to find out what dispatchers really are before you comment on it
We also create your releases
@@jeffdo9195 are advanced mathamatics integral to being a quality dispatcher ?
Math is involved not necessarily at advanced math like calculus
as dispachers an exelent Jobs but d'ont accept as pilot ?
If I just were young: www.sheffield.com/choose-the-best-school
thanks