Hey man good video. Anyone who says they haven't made a mistake, either they've never done any work or they're just lying. We've all done it, that's how we learn & get better.
Excellent video content! Apologies for chiming in, I would appreciate your initial thoughts. Have you thought about - Rozardner Successful Handyman Reality (do a search on google)? It is a good one off product for how to start a handyman business minus the normal expense. Ive heard some awesome things about it and my friend finally got astronomical success with it. @Honest Lee Handyman
Appreciate Video! Apologies for chiming in, I would love your opinion. Have you researched - Rozardner Successful Handyman Reality (google it)? It is a good one off product for how to start a handyman business minus the headache. Ive heard some amazing things about it and my mate finally got great results with it.
Knowing which jobs to refuse is just as important as which jobs to take on; many years ago a client wanted me to cut his kitchen cabinets, I can't remember why but I refuse the job because I am not a cabinet builder, I know that it can be done, but I wasn't sure how it wouldve turned out, so I suggested that he called a cabinet builder.
Honest Lee, regarding your first story: If your customer is a problem before the job they will be a problem during & after the job. Sometimes you gotta walk and let someone else do it.
Good videos, love your energy. First time I see termite damage I refer the customer for termite treatment. You open a can of worms when you start chasing the damaged wood for replacement. Use a sea sponge to blot the wet mud, wait for it to haze over, knock down with a mud knife. A wad of paper towel works in a pinch. When I quote paint jobs I explain that it may not match and that anything beyond what I have touched/repaired is extra.
I always get the money for materials up front and half for labor when i start. Then the remaining balance as soon as i am done. But alot of people now just pay me in full upfront. Never let some one pay u after or days after like this guy..
Agreed, It's why customers think they can run over everybody. Same here too, 50% plus materials and THE MOMENT IT'S DONE TO SPEC, hand me my money. I'm not an employee, I get paid now not a week or two. ALL of my agreements lists the details and I will include what does not come with the service.
I was working in a five story condo in downtown Seattle on the top floor, removing car decking to remodel a bathroom. I knew there were sprinklers attached to the floor so I was being careful and set my saw to the perfect depth. Most of the floor came up without event, but I was working too fast and not being as careful as I should have been. I was using my Burke bar to pry up flooring when I heard a "BOOOOM!!" Water shot out like a cannon, the fire alarm went off, the building was evacuated and here I am trying my best to catch water in a five gallon bucket to no avail. My co-worker tried to find a water shut-off but it was locked and the guy with the key was not in. The fire department came and took their sweet time but finally got the water shut off. Every apartment below is was flooded and uninhabitable. The parking garage looked like they installed a waterfall. I went out side, literally completely wet, while 100 people were standing around gossiping about what happened and who did it. There were 5 fire trucks blocking off a major street. One of the firemen looked at me and said "I'd hate to be you right now!". I did.
I started my Handyman business (Castle Handyman Services) in 2013 and I can definitely relate to some of your learning experiences. I have no formal experience but did gain a mentor like you did and call him often. I also utilize videos as training tutorials. Overall I respect your honesty and feel that humility is important in our line of work. We take risks, lose money but gain much more in the end. Keep up the hard work.
lee, as a residential, commercial, industrial electrician, i found out that i perform precision guess work based on unreliable data provided by those of questionable knowledge. "mistakes are tuition for success" !mic drop!
Thanks you so much for sharing. Makes me not feel so much like a hack job handyman myself. I’m new and learning with each job. I jacked up some curtain rods of all things and I snapped off a bolt in a ceiling fan bracket. Then truck broke down so I was grounded for a few days. Either way pushing forward!
Great stuff! I learned a long time ago, when replacing floor, wall, (underpinning!), always bid the structural underneath! The sad truth I have found out is if they are in a house trailer, they can't really afford to have the work done anyway. Been there, done that!
Over the years 30 plus years in home building/remodeling business and 22 years in the handyman business I have seen and done it all customers can be terrible but are usually few and far between. I developed life long customers that I did/do every handyman jobs for.
One of my worst was an exterior door replacement. Went and got the door, came to customers house and removed existing door( trim, storm door, jamb,etc. After spending an hour or so doing that, I get ready to put the new pre hung door into the opening only to realize it was roughly 6 inches taller than the opening. Unbeknownst to me, there is such a thing as a 75 inch mobile home door. So then I had to redo everything I had just taken out and put the old door back. Ended up only being able to charge $60 for fixing the door latch. Won't make that mistake again!
My worst job is when i drilled a hole into a sprinkler system water line in a 2nd story apartment and it busted. Thankfully the water shot straight out a balcony door and into the street 50 ft out.
I believe that's why some people hire handy men, they think that we are easy push-overs; if they hire a big shot company they can't do that and they have to pay for every individual screw or nail that goes into the job. PEOPLE LIKE THAT SHOULD BUY THE TOOLS AND DO THEMSELVES I run into people who try to supervise me and tell me how to do the job, and a number of times I pack my tools and left, even if they owed me money, because if you let people think that they always hold all the power, then they will do it to ya evey time.
I was working all alone most of the day. It's a very end. I broke a marble countertop right in front of the homeowner. 😬.. luckily I spent pretty good money on some epoxy that actually works. A lot of research a lot of clamps a lot of time for drying.. I learned some stuff about marble
People bashing other peoples work ... they don't know what went on. Half the bad work I see is mostly the owners fault. You tell them til they're blue in the face that "this can't be cobbled back together, it's not going to work" and they insist that something be done. I've made the mistake of just doing what they want before. Way back in the day, I went to a roof leak call. Told the customer - there is no fixing this, it's improperly installed and needs to be replaced. Told him several times. Wrote it on the invoice even. Somebody had already been up there tarring shit up and it didn't work (as expected) "Just tar it up, I don't have the money (or don't want to) replace it" so - against my better judgement I did. 2 weeks later ... I get my ass rode hard by my friend, who went out there and sold the guy a new roof. "I can't believe you did that dumb shit" - Yeah dude, you weren't there. I told that guy several times that this is NOT going to work, and if I do it I have to charge you for it. But that goes in one ear out the other. All they remember is "I paid this guy to fix my roof and it still leaked". I learned that day to say "no" and walk away, but there are a lot of cases where not so great work gets done because the homeowner wanted something done, and wasn't willing to listen to reason and do it right.
Hey man, thanks for sharing. You’re definitely right about everyone makes mistakes. It’s all about learning from them and making sure that it doesn’t happen again in the future.
Good video man. Nice to hear your experience out in the field. I've been a general building contractor for 25+ years and just started doing handyman jobs from home advisor leads. I'm making more money and having more fun than I ever did as a full blown construction company. I do have a lot of hands on experience in almost everything which does help. The learning curve is not for the faint of heart and quite frankly can lead to disaster if you screw up. Mine were always $1k and higher. Keep up the good work.
I hate going to replace rotten subfloor and then finding/replacing part of the band around the house, floor joist, wall studs etc. That have rotten out. I currently ran into this again in a mobile home im working in. However any work in a mobile/trailer/camper are my least favorite to work in seeing how nothing is ever the same from trailer to trailer or stud to stud, joist to joist
Very good video I admire your confidence and you did not allow the things you went through to discourage you. You kept going and didn’t quit. I think that is amazing by itself.
Lmao fun stories, definitely when you don’t have enough experience a simple work can turn in a nightmare. I have bunch of stories and like you I learn a lot. Today I do handyman jobs, more confident and professional. Nice video 👍🏼
learned really quick, some customers never are happy, then learned flipping houses and building models and having no customers to deal with is way better and more profitable.
If I don’t want to do a specific job or work for a specific person I charge them three times more, that way I’m not saying no and they have every right to turn me down, but if they accept the bid it makes it less of a headache for me
I was on your live broadcast Wednesday I believe and you had mentioned usuing nextdoor as a word of mouth business and I did it and with in a few hours my phone started ringing like crazy THANK YOU FOR THAT ADVICE I just got 5 customers with your advice!! Again thank you
Nate Yanez download the app fill the information and you will basically be all set it will take longer then you think since you'd like to advertise your business and it will only be for your area and just post it like you would on like Twitter Facebook and other social media
A shocking experience, be careful where you drill into a wall stud. I was installing water heater straps, securing the straps with lag bolts into the wall studs, and when i started to bolt the straps together, i got got a nice electric zaaaap. water heater was in the garage just opposite the kitchen, and ironically one of the lag bolts went right into the romex wiring for the stove. my hair stood straight up. so i replaced that bolt with a shorter one. it was part of the learning curve.
I screen my calls, often times Ill look up their property on Zillow while im talking to them. As soon as I find out its a mobile or manufactured home I simply tell the potential customer that I don’t work on mobile homes that it is a specialized trade. 2 things I’ve learned over the years, 90% of mobile home owners cant afford me and are looking for the cheapest guy and 2, every time I’ve taken one if these jobs on Ive regretted it. Stay away from trailers!!!
Thats funny. I just verbally quoted a guy to replace some T11 siding yesterday. This just helped me the terms and conditions i need to add. E.g. This estimate does not account for termite and/or structural damage found behind existing paneling.
Its a real bad job when.... the customer is arguing with you and adds more than the contracted amount on and then withholds the payment.... I have had two jobs just that way and it makes recovering from those jobs so much harder.
My first and only so far was with this Chinese client. He had bought a building in town to set up a French school for Chinese students (people he was "importing" to the country to learn French, as well as housing), on that job I needed to build a 4 meter high by 8 meter long wall with plaster (Sheetrock), build a Wine rack (5 identical ones actually) and install new lighting rails then repaint everything. It was a nice 5000€ job. His wife came in every day, and of course adding this and that, changing stuff constantly, etc ... I did a couple freebies then asked for more money because I was redoing work that he accepted but she wanted redone / moved. This should have been my first Red Flag. He then said that I did a great job, and that he had an apartment to redo (one where his Chinese students lived while in France). I accepted, was a good 3000€ for just putting down new flooring boards and repainting everything. His wife came along and I ended up installing a new kitchen and redoing the entire bathroom, all this while the place was still lived in !! I had the cops called on me every day for making noise (apartments above and below were bothered by it), despite respecting the hours allowed by the law (no noise before 8 am and past 10 pm). Charged an extra 1500 for the two extras, he was ok but his wife bitched trying to haggle the price down to basically me doing it for free. Just refused every new offer she made, then he just handed me the money behind her back. Second Red Flag which I ignored !!! Then about a month later, he called me again to repaint a couple pieces of furniture, build his new furniture that he received from IKEA, mow the lawn in his garden and prune the trees. This time I had her on my back all day every day, nagging constantly ... he asked me to also repaint the railing and his front door which I accepted to do, as it was amounting to some nice money. But I had her on my back from the moment I arrived to the moment I left. It was the last time I accepted to work for him. I even refused an offer for 10.000€ to redo and repaint a couple houses he was going to rent out to more Chinese people ... So yeah, my first and last (up until now) bad job / client.
Sounds like you were getting repeat business of good jobs from that client. I would've just requested to him that his wife not be on the job site while I was there.
Great videos and info!! I’m starting up my handyman business and one, if not the only job I will not do is paint. I’m just not good at it. There are plenty of professional painters out there. The chance of a Customer not liking my work and have me redo it, or worse hold payment is not worth it.
I forgot to mention I am the famous Captain Drywall I lived 60 years in Sacramento just moved to Iowa, keep doing good. ruclips.net/video/iq7AKdS3gqQ/видео.html
5 steps you should take when you make a mistake : 1admit it. 2do whatever it takes to mitigate the effects. 3apologize for it. Sincerely! 4learn from it 5move on from it. It is now no longer a mistake, it's experience.
I know you didn't cause the termite infestation, but you should have noticed that before offering an estimate. People HATE unexpected additional expenses, you probably do too. A phone call "estimate" is nothing more than a guess. Don't hold yourself to what you say over the phone, just to what you get in writing. You never know how downplayed a problem is umless you see it yourself.
Do the estimate like a body shop. That's what it will take barring any other damage that we find when we open. When you first start out all estimates are a WAG, then we get more experience, and we get better and better. For the employee doing it wrong the second time, I would have canned him.
I don't know about in the good old USA, but here in the UK, an 'estimate' is just as the dictionary defines it... 'roughly calculate or judge the value, number, quantity, or extent of' and is liable to change... customers understand that. Obviously, professionalism dictates that you don't estimate £100 then give them a bill for £300, but my terms and conditions specifically state that the price estimated is not set in stone. I also state that any major changes to likely costs will be discussed before the work is undertaken, but if they decide not to proceed then they will be on the hook for time I have already spent on the job. I have a sheet that says what they can expect of me and what I expect of them and they need to sign it before any work starts... If they don't want to sign I'll just walk. One you've done this a while, you start to get a sense of who is likely to be a difficult customer. Usually, if I think someone is likely to be a PITA, I'll over price the job to such an extent they they won't hire me.
@@mikeorjimmy2885 My buddy use to do body work. Worst clients are always the cheapskates. They want it done cheap cheap cheap, so you say its going to not be pretty, but it will be functional... then they dont like how it looks. Sometimes its best to just not take on certain people. Never work for poor people.
Story one, as another mentioned, a customer who's a problem at the start will be a bigger problem at the end. I would have ripped the new siding off and told her to keep her money before I painted the rest of the siding that wasn't in the initial agreement. I can be spiteful. Probably not the best business practice, but it is what it is
I've been a Handyman for many years and let me tell something. You gotta size up the people and the way I do it is I listen very carefully to the way they are talking to me, especially the first call, the voice on the phone, I listen to the tone in which they are talking to me. Any kind of arrogance and I turn 'em down, tell them sorry, too busy and to call my competitor. The clueless ones will be stuck on son of a bitch jobs while you're fielding the gravy. What you described in the encounter with the sister, watching your every move, following you around, didn't trust, bad vibes in general, that would've been a walk for me. And I walk away from 80-90% of all jobs, don't even give 'em an estimate. Another one you gotta watch out for is end of month move outs where the landlord wants estimates for all this "work that needs to be done" but they've already SPENT the deposit so they wanna SCREW THE TENANT for as much as they can, you get what I'm sayin?! Another is commercial retail that is managed by some third party, notorious for not paying and the retail chick you're dealing with in the store doesn't have a clue about what you did or which light you fixed so another one goes out and she says you didn't do the job, total waste of time.
Your first story I had a very similar experience with my customer only I had done the job correctly, he didn't live in the house but I found out by a neighbor that the house was in for closure, had to litteraly search for him finally tracking him down to his office in another town 20 miles away then he tells me the house has been sold, and told me I did a horrible job and he wasn't going to pay me, luckily my cousin is an attorney who was working at the time for the D.A who sent him a letter of intent to bring him to court if he didn't pay me within the month, I went to see him in his office the following day and got my money, but you can get into some situations when you work for the public
Everyone wants something for nothing. I had a tile job that i ended up doing trim just so they would pay me even though I showed them i only bid the tile. Long story short I got paid but it was like pulling teeth.
No, thats taking advantage. There is a difference between demanding, and expecting quality work and leaning on someone to get a little extra. Everyone does want something for nothing, but thats not how the world works.
Humility is what you are lacking. Try saying : I don’t know how to do that. Don’t do jobs you’ve never had any experience doing. Can popcorn texture are for homeowners. Let them screw up their ceiling and then you come in and be the hero. When plumbers have been out cutting holes in walls or ceilings it will probably be related to an insurance claim. If this is the case the insurance will pay to have all the texture removed, the ceiling primed, textured and painted. Lots of money for this kind of repair. Lots of masking of walls, floors and move furniture out. Detach ceiling fans, lights, etc. these are all paid by homeowners insurance. Buy yourself a hand hopper and a good compressor. Take your helper to help move furniture. Be sure after you remove the popcorn texture that you prime the ceiling with oil base kilz. If you don’t the new texture will yellow out as it dries. Keep up the good work. Seems like we all learn from our mistakes. I’ve had my share.🤔
HONEST LEE! HEY THANK YOU FOR SHARING :) I BEEN A HANDYMAN FOR OVER 35 YEARS AND YOUR CLOSING STATEMENT WAS THE BEST PART FOR THE NEW HANDYMAN, " IS ABOUT HOW YOU HANDLE THE MISTAKES, OR HOW YOU PUT OUT THE FIRES! YEAH! MY SYSTEM IS, SLOWDOWN BECAUSE I'M IN A HURRY!
How did I know The first one had to be a mobile home? Living in a Mobile home park since 1986, my first one was a 1959 Stearns made in La Habra, CA. Bought a 2006 Loft Model : my neighbor/ friend bought the old one for a rental. Retired from the Fire department after 20 years but always have done "Handyman work" here in the park. My friend also owns a 1954 Spartan: a toilet floor replacement turned into a $4500 job . And as I only charge him $20 an hour, you can imagine the work that I put into it to make it "livable" again. Him and I have symbiotic relationship....lol..I work at my own pace , charge him way below the going rate , and he gets really good work . I can't tell you how many jobs I have turned down , how many Mobile Home Horror stories I have heard ....... old Mobile homes are the shits and really require thinking out of the box, they were never meant to be lived in for 50 years or more !!!
Seems like you should give two bids....one for a perfect match and one to "just get it fixed". But consider this: I worked with a reputable remodeler who told me he used to cut corners to save people money....then one day he was sitting in a café and overheard someone talking about how he covers over dry rot and they had to go back and redo the mess he made. A roofing company I worked for stopped searching for leaks on roofs that were "leaking somewhere around there" and instead put a bid on that whole section of roof.
good stories...in my state any job over 1k dollars must have a written contract..anything under that you can do a handshake deal.. i learned my lesson even if it is a 100 dollar job i do a contract.. we have all had the " while you are here can you " and then it turns into a mess and you lose money.
My old man always use to tell me to get it in writing. That way if there is no ambiguity. Best to do that with new people you meet. But if I know you, your word is good enough,but you have to earn that courtesy.
It's a great video for those that are thinking of starting or just thinking of getting in The handyman business.... As a handyman 25 years experience.. I can say without a doubt I am straight honest and sometimes bluntly when I give an estimate.. I will probe and even remove with the permission of the owner... I don't like to play around with touch ups or fix little small things when it comes to business I'll tear it down and give them a clean estimate which is the correct way approaching any estimate... If there's something I don't know I would not approach it...
I used to rent out mobile homes which were like ATM's and I refused to replace the skirting because it was such a bitch. You have to use a plum line and be super precise. I paid one of the residents in the park ca$h to do it and he was thrilled.
Is there foil on both sides of the insulation on your garage door? If not, I'm afraid that you installed it backwards. The foil should face the outside to repel the heat then the styrofoam insulates the heat from coming inside the garage. 😊
Matching texture is very difficult because you don't know if fine, medium or coarse was previously used, and it may mean doing the whole wall. It is best to explain to the client in the beginning that it may be difficult to match the texture or paint, if only patches are being done. It also important to warn clients that sanding is going to produce a lot of dust; because women hate the dust and you may get thrown out of the house before you're done not just being funny!!!!!
From what you said, you lacked experience, but the only way to gain experience is to actually do it, I was lucky and worked for a friend maintained his 12 rental properties, he paid cheap and I didn’t have any skills, so I didn’t have any liability if I broke something
Brah I just started out doing handyman work and I screwed up a job today. Was installing a small under sink instant water heater and over tightened the threading and the part of the heater where it threads into is some kind of pop metal and it cracked. The dude said he paid like 180 for it
Stay away from trailers. I have worked on a few early in my career but , now trailers don't hit on my radar my because my rate is above what most can afford.🙏🙏
Sounds like worst customer#1 wanted you to paint the house for the same price as the R&R job. Or try the tactic of complaining about every detail of the job to try and get out of having to pay the full agreed upon price for what was originally done. They figure you would get tired of quibbling over the small details, cave and cut them a deal just to close the job. Makes the costs that much higher overall if you have to "up-bid" jobs to cover losses from such customers.
Man you can't let customers take advantage of you. And they will every time. Your mistake was you didn't ask for ⅓ deposit. You have to now a days. People with holding your money is going to happen whether its in the estimate or not. ALWAYS GET A DEPOSIT!!! Small businesses can't afford to not get paid.
Life is a learning experience,...everyday. We all have made mistakes, or came across surprises. It all depends what we do and learn from our experiences, good or bad. Carry On!
@@handymanjourney I highly recommend it, perfect for small/medium jobs. Mix the texture and it lasts me atleast 2 weeks without drying. Meaning I can do multiple drywall repairs a week on one batch saving me a ton of time and no hoses or compressors.
My biggest nightmare is drilling into drywall and hitting a pipe, or even electrical. When I first stared my handyman business I was replacing some siding, sooooo anyway, I finished the area with the new t 111 and the lady comes out of the house and says her receptacles aren't working. I nailed into a wire.... so I had ke locate which nail it was by using a multi meter and touching every nail that I thought was he problem. I eventually found it, and then had to pull off the siding and do the repair. It sucked. So now I use nail plates on every stud that has electrical. It's what electricians put on before the drywallers put up the drywall.
Lower middle class ppl are definitely the most difficult to work with. They work the hardest for their money and let their houses go unmaintained for years
I disagree. I've been in the trade for 40 years and white collar professional are the worse. They treat workers like slave and only expect to paid minimal wages if they can get away with it. Horrible people to work for in general.
Ha Ha, yep. We've all been there. Funniest one that happened to me was I did a regrouting job for a customer who had big ideas about efficiency. I regrouted the whole area around the pool and the back of the house plus a long pathway at the front. I had finnished a whole section and started grouting another large piece. He wanted me to leave that at 3.30pm and paint his stamped concrete driveway. So I did first-clean on the tiles and then started painting the driveway. Well of course it took way longer than it should as the stampings were much deeper than normal and I really had to work the roller hard to get coverage. In the meantime the grout is going off and I ran out of daylight so I couldnt get back to it that day. You can see where this is going. The next day was really hot and as I wanted to have a lot more done than I had already I worked in the shade and re-grouted another largish portion. I then started first clean on that, (so I would finish that and get back to the harder stuff), and it started raining, (It hadn't rained in months), and I couldn't clean up the water fast enough and all the grout got really wet and ran everywhere. The next day the customer had to go to the dentist and then the day after I had to go to the hospital for an eye stabbing. (Diabetic thing.) By the time I got back to that bad section the grout was as hard as could be. I ended up having to SCRUB every tile clean. I used vinegar on the tougher bits and it helped a lot. I wasted about 3 extra days doing the job and ended up working for a miniscule amount. I didn't walk, even though I felt like it. I sucked it up and finished it. It was MY fault for letting the customer get his way on changing what I was doing. In the future I will be much firmer about that. ps I re-grouted the front section last and it was all done and cleaned properly in a few hours. I think the owner got the message as well.
I am surprised you are still in business, you basically told us you took a texture job with no texture experience and sent a guy to a rekey job that also had never done it before. at least you are honest. lol.
As a mandyman, there is always a job you haven't done, because every job is different. Usually my first attempt is my best work, because I'm doing everything by the book, and I'm only settling for perfection. Other times you learn something you didn't know, so you fix it, and then you know for next time. I'm usually frank with my customers about stuff I've never done, and they usually have me do it anyway.
I've had many people ask me if I've ever done "this or that" before. many times it's very unusual or unique custom work. I tell them, "no, but lets give it a try". usually they say ok. keep in mind these are customers I've had for many years and trust me.
Good points. I wont knock a guy for trying, but I think a good handyman should have some sort of construction background. But usually a handyman is just a can do guy, and I guess thats fine too if you dont misrepresent yourself.
I used to be a handyman for a sweet older lady Irene who gave me free rent on a rather nice garage apartment for to make small improvements and keep up with the property. I lived there for 11 years until she died and her greedy son Don started charging me rent. Irene had intended me to have the apartment, but she didn't write a will. Good thing I got out of there when I did, because the gas pipes rusted out underground what probably cost Don $12,000 to dig up and replace
I think the red brings out your eyes LOL hahaha how you doing Allen it's me Daniel I'm the one that spoke to you about being a handyman myself King of the Hill home improvements? Well guess what? My boss just gave me a supervisor position so we're hiring another guy for the vapor barrier and insulation installing position
what are the savings on re-keying a house vs just putting new locks? In a residential scenario its quicker, and cheaper to just put new locks, At least here in Pierce County, WA that is.
So, for example, if I were called for a job to hang a $1600.00 flat screen TV on a $150.00 mount and request pay of $300.00...due to the CA $500 rule would make it illegal for me to accept and compete the job?
The best defense for that customer who thinks the handyman owes them and this is the first sign they're after a freebie cause your their new found slave is, become a handymanican.
Charge by the hour. Get paid at the end of each day. Problem solved. If they don't pay you or only partial pay at the end of the day, no huge loss. Doing quotes on small jobs like that causes more complexity and problems than it's worth. Employees? WHY??
Hey man good video. Anyone who says they haven't made a mistake, either they've never done any work or they're just lying. We've all done it, that's how we learn & get better.
RSC Electrical most definitely! Well said! Thanks for your comment!
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@Honest Lee Handyman
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True that.
@@santiagohernandez8505 Death to bots.
Your positive attitude of "I will figure this out" when you make mistake will serve you well. 👍
Knowing which jobs to refuse is just as important as which jobs to take on; many years ago a client wanted me to cut his kitchen cabinets, I can't remember why but I refuse the job because I am not a cabinet builder, I know that it can be done, but I wasn't sure how it wouldve turned out, so I suggested that he called a cabinet builder.
Honest Lee, regarding your first story: If your customer is a problem before the job they will be a problem during & after the job. Sometimes you gotta walk and let someone else do it.
And remind them that if the job is half finished it's going to be a red flag to anyone else that comes after you
Choose your clients carefully- 100% of my handyman problems have been a result of unreasonable clients.
wise words
When I smell the first hint of a difficult customer, I'm out.
@@amazingrazin totally agree … a difficult client is NEVER EVER worth the trouble
The best thing to learn as a handyman are the clients to avoid
Good videos, love your energy. First time I see termite damage I refer the customer for termite treatment. You open a can of worms when you start chasing the damaged wood for replacement. Use a sea sponge to blot the wet mud, wait for it to haze over, knock down with a mud knife. A wad of paper towel works in a pinch. When I quote paint jobs I explain that it may not match and that anything beyond what I have touched/repaired is extra.
I always get the money for materials up front and half for labor when i start. Then the remaining balance as soon as i am done. But alot of people now just pay me in full upfront. Never let some one pay u after or days after like this guy..
Agreed, It's why customers think they can run over everybody. Same here too, 50% plus materials and THE MOMENT IT'S DONE TO SPEC, hand me my money. I'm not an employee, I get paid now not a week or two. ALL of my agreements lists the details and I will include what does not come with the service.
I was working in a five story condo in downtown Seattle on the top floor, removing car decking to remodel a bathroom. I knew there were sprinklers attached to the floor so I was being careful and set my saw to the perfect depth. Most of the floor came up without event, but I was working too fast and not being as careful as I should have been. I was using my Burke bar to pry up flooring when I heard a "BOOOOM!!" Water shot out like a cannon, the fire alarm went off, the building was evacuated and here I am trying my best to catch water in a five gallon bucket to no avail. My co-worker tried to find a water shut-off but it was locked and the guy with the key was not in. The fire department came and took their sweet time but finally got the water shut off. Every apartment below is was flooded and uninhabitable. The parking garage looked like they installed a waterfall. I went out side, literally completely wet, while 100 people were standing around gossiping about what happened and who did it. There were 5 fire trucks blocking off a major street. One of the firemen looked at me and said "I'd hate to be you right now!". I did.
Dam what happens after that?
Duuuuuuuuude.
@@ESG13 probably went bankrupt.
Just curious, did you have insurance to cover that type of situation? Is insurance even available with that type of coverage?
Luckily the guy I was working for was insured. He probably had a hefty deductible though!
I started my Handyman business (Castle Handyman Services) in 2013 and I can definitely relate to some of your learning experiences. I have no formal experience but did gain a mentor like you did and call him often. I also utilize videos as training tutorials. Overall I respect your honesty and feel that humility is important in our line of work. We take risks, lose money but gain much more in the end. Keep up the hard work.
lee, as a residential, commercial, industrial electrician, i found out that i perform precision guess work based on unreliable data provided by those of questionable knowledge. "mistakes are tuition for success" !mic drop!
Very well said!! Thanks for your comment!
Thanks you so much for sharing. Makes me not feel so much like a hack job handyman myself. I’m new and learning with each job. I jacked up some curtain rods of all things and I snapped off a bolt in a ceiling fan bracket. Then truck broke down so I was grounded for a few days. Either way pushing forward!
we have all had those days, they happen, the best thing is to just keep pushing forward. Thanks for following along on my journey!
great vid bro.. absolutely right no job ever go perfectly as planned. the art of our craft is how we handle adversity
Great stuff! I learned a long time ago, when replacing floor, wall, (underpinning!), always bid the structural underneath! The sad truth I have found out is if they are in a house trailer, they can't really afford to have the work done anyway. Been there, done that!
Broke beaches
Over the years 30 plus years in home building/remodeling business and 22 years in the handyman business I have seen and done it all customers can be terrible but are usually few and far between. I developed life long customers that I did/do every handyman jobs for.
LIKEWISE! AND THOSE LIFE LONG CUSTOMERS BECOME FRIENDS! AGREE!
I bet you can smell the horse s*** a mile off after 30 years, probably know every trick in the book. An Anti-Karen.
One of my worst was an exterior door replacement. Went and got the door, came to customers house and removed existing door( trim, storm door, jamb,etc. After spending an hour or so doing that, I get ready to put the new pre hung door into the opening only to realize it was roughly 6 inches taller than the opening. Unbeknownst to me, there is such a thing as a 75 inch mobile home door. So then I had to redo everything I had just taken out and put the old door back. Ended up only being able to charge $60 for fixing the door latch. Won't make that mistake again!
My worst job is when i drilled a hole into a sprinkler system water line in a 2nd story apartment and it busted. Thankfully the water shot straight out a balcony door and into the street 50 ft out.
The most problematic jobs i've ever done always start with the question ''can you just....'' ?
I have done three skirting jobs on mobile home. I also found termite damage. I got some chemical and treated before I installed the skirting.
#1 Lesson your goodwill stops when a person knowingly doesn't reciprocate it or even tries to take advantage of it
I believe that's why some people hire handy men, they think that we are easy push-overs; if they hire a big shot company they can't do that and they have to pay for every individual screw or nail that goes into the job. PEOPLE LIKE THAT SHOULD BUY THE TOOLS AND DO THEMSELVES I run into people who try to supervise me and tell me how to do the job, and a number of times I pack my tools and left, even if they owed me money, because if you let people think that they always hold all the power, then they will do it to ya evey time.
I was working all alone most of the day. It's a very end. I broke a marble countertop right in front of the homeowner. 😬.. luckily I spent pretty good money on some epoxy that actually works. A lot of research a lot of clamps a lot of time for drying.. I learned some stuff about marble
Oh wow, this isn't some guy bashing someone someone else's work like normal. Thanks for the genuine video.
People bashing other peoples work ... they don't know what went on. Half the bad work I see is mostly the owners fault. You tell them til they're blue in the face that "this can't be cobbled back together, it's not going to work" and they insist that something be done. I've made the mistake of just doing what they want before.
Way back in the day, I went to a roof leak call. Told the customer - there is no fixing this, it's improperly installed and needs to be replaced. Told him several times. Wrote it on the invoice even. Somebody had already been up there tarring shit up and it didn't work (as expected) "Just tar it up, I don't have the money (or don't want to) replace it" so - against my better judgement I did. 2 weeks later ... I get my ass rode hard by my friend, who went out there and sold the guy a new roof. "I can't believe you did that dumb shit" - Yeah dude, you weren't there. I told that guy several times that this is NOT going to work, and if I do it I have to charge you for it. But that goes in one ear out the other. All they remember is "I paid this guy to fix my roof and it still leaked".
I learned that day to say "no" and walk away, but there are a lot of cases where not so great work gets done because the homeowner wanted something done, and wasn't willing to listen to reason and do it right.
Hey man, thanks for sharing. You’re definitely right about everyone makes mistakes. It’s all about learning from them and making sure that it doesn’t happen again in the future.
Most definitely! Never stop learning!
Good video man. Nice to hear your experience out in the field. I've been a general building contractor for 25+ years and just started doing handyman jobs from home advisor leads. I'm making more money and having more fun than I ever did as a full blown construction company. I do have a lot of hands on experience in almost everything which does help. The learning curve is not for the faint of heart and quite frankly can lead to disaster if you screw up. Mine were always $1k and higher. Keep up the good work.
I'm a commercial superintendent and am considering starting a handyman service. Sick of traveling, 30 years of it.
LOVE your channel! these videos definitely are assisting me in developing my own Handyman business!!! Keep up the great work!
I fix appliances. 1st job I was solo on I shocked myself on a live wire and cut my wrist on sheet metal when I jerked it back. 20 stitches.
I hate going to replace rotten subfloor and then finding/replacing part of the band around the house, floor joist, wall studs etc. That have rotten out. I currently ran into this again in a mobile home im working in. However any work in a mobile/trailer/camper are my least favorite to work in seeing how nothing is ever the same from trailer to trailer or stud to stud, joist to joist
I totally agree!!
Very good video I admire your confidence and you did not allow the things you went through to discourage you. You kept going and didn’t quit. I think that is amazing by itself.
Thank you!
I don't think I would quote a partial paint job across an architectural run
exactly
Most homeowners just want it to look finished
whatever you need to communicate that to the homeowner in your estimate needs to reflect this
Hmmm, that is a great point.
Yeah, this.
Lmao fun stories, definitely when you don’t have enough experience a simple work can turn in a nightmare. I have bunch of stories and like you I learn a lot. Today I do handyman jobs, more confident and professional. Nice video 👍🏼
Most definitely!!
learned really quick, some customers never are happy, then learned flipping houses and building models and having no customers to deal with is way better and more profitable.
Welcome to the capitolism young skywalker. May the farce be with you. I love watching young folks makeing mistakes. It reminds me of my youth
Haha yep! Thanks for your comment!
Great stories. My worst handyman mistake: shooting a deck, wind picked up, cloud of sealant, $300 detail cleaning job for the neighbor’s car.
Thanks to technology, i always Look up Videos on any Project b4 i start the project.
If I don’t want to do a specific job or work for a specific person I charge them three times more, that way I’m not saying no and they have every right to turn me down, but if they accept the bid it makes it less of a headache for me
Yep, good strategy!
Love that 👍
I was on your live broadcast Wednesday I believe and you had mentioned usuing nextdoor as a word of mouth business and I did it and with in a few hours my phone started ringing like crazy THANK YOU FOR THAT ADVICE I just got 5 customers with your advice!! Again thank you
Jonathan Gomez hey Jonathan ive been trying to advertise on next door but I don’t know how to set it to advertise on it any advise
Nate Yanez download the app fill the information and you will basically be all set it will take longer then you think since you'd like to advertise your business and it will only be for your area and just post it like you would on like Twitter Facebook and other social media
Jonathan Gomez Thank you! I will follow your advise.
That is so awesome Jonathan!! So glad I could help! Great job!!
A shocking experience, be careful where you drill into a wall stud.
I was installing water heater straps, securing the straps with
lag bolts into the wall studs, and when i started to bolt the straps
together, i got got a nice electric zaaaap. water heater was in
the garage just opposite the kitchen, and ironically one of the
lag bolts went right into the romex wiring for the stove. my
hair stood straight up. so i replaced that bolt with a shorter one.
it was part of the learning curve.
I screen my calls, often times Ill look up their property on Zillow while im talking to them. As soon as I find out its a mobile or manufactured home I simply tell the potential customer that I don’t work on mobile homes that it is a specialized trade.
2 things I’ve learned over the years, 90% of mobile home owners cant afford me and are looking for the cheapest guy and 2, every time I’ve taken one if these jobs on Ive regretted it.
Stay away from trailers!!!
I couldn't agree more!!
Thats funny. I just verbally quoted a guy to replace some T11 siding yesterday. This just helped me the terms and conditions i need to add. E.g. This estimate does not account for termite and/or structural damage found behind existing paneling.
Thanks for your honesty... not easy to own up to mistakes...
Its a real bad job when.... the customer is arguing with you and adds more than the contracted amount on and then withholds the payment.... I have had two jobs just that way and it makes recovering from those jobs so much harder.
Most Definitely!
My first and only so far was with this Chinese client.
He had bought a building in town to set up a French school for Chinese students (people he was "importing" to the country to learn French, as well as housing), on that job I needed to build a 4 meter high by 8 meter long wall with plaster (Sheetrock), build a Wine rack (5 identical ones actually) and install new lighting rails then repaint everything.
It was a nice 5000€ job. His wife came in every day, and of course adding this and that, changing stuff constantly, etc ... I did a couple freebies then asked for more money because I was redoing work that he accepted but she wanted redone / moved.
This should have been my first Red Flag.
He then said that I did a great job, and that he had an apartment to redo (one where his Chinese students lived while in France). I accepted, was a good 3000€ for just putting down new flooring boards and repainting everything.
His wife came along and I ended up installing a new kitchen and redoing the entire bathroom, all this while the place was still lived in !!
I had the cops called on me every day for making noise (apartments above and below were bothered by it), despite respecting the hours allowed by the law (no noise before 8 am and past 10 pm).
Charged an extra 1500 for the two extras, he was ok but his wife bitched trying to haggle the price down to basically me doing it for free. Just refused every new offer she made, then he just handed me the money behind her back.
Second Red Flag which I ignored !!!
Then about a month later, he called me again to repaint a couple pieces of furniture, build his new furniture that he received from IKEA, mow the lawn in his garden and prune the trees.
This time I had her on my back all day every day, nagging constantly ... he asked me to also repaint the railing and his front door which I accepted to do, as it was amounting to some nice money.
But I had her on my back from the moment I arrived to the moment I left.
It was the last time I accepted to work for him.
I even refused an offer for 10.000€ to redo and repaint a couple houses he was going to rent out to more Chinese people ...
So yeah, my first and last (up until now) bad job / client.
Sounds like you were getting repeat business of good jobs from that client. I would've just requested to him that his wife not be on the job site while I was there.
Great videos and info!!
I’m starting up my handyman business and one, if not the only job I will not do is paint. I’m just not good at it. There are plenty of professional painters out there. The chance of a Customer not liking my work and have me redo it, or worse hold payment is not worth it.
How’s the business going? Did you ever wind up painting or you stay away ?
after forty years of drywall texture I have jobs that won't come out right, don't beat yourself up
Hey, Thanks John!
I forgot to mention I am the famous Captain Drywall I lived 60 years in Sacramento just moved to Iowa, keep doing good.
ruclips.net/video/iq7AKdS3gqQ/видео.html
John Leitaker wow
5 steps you should take when you make a mistake :
1admit it.
2do whatever it takes to mitigate the effects.
3apologize for it. Sincerely!
4learn from it
5move on from it.
It is now no longer a mistake, it's experience.
Worst job: someone wants it cheap and fast and then complains that the quality isn't perfect and wants it redone (free)
I know you didn't cause the termite infestation, but you should have noticed that before offering an estimate. People HATE unexpected additional expenses, you probably do too. A phone call "estimate" is nothing more than a guess. Don't hold yourself to what you say over the phone, just to what you get in writing. You never know how downplayed a problem is umless you see it yourself.
I would agree, I did do an in person estimate but did not see the termites as they were behind the skirting.
Do the estimate like a body shop. That's what it will take barring any other damage that we find when we open. When you first start out all estimates are a WAG, then we get more experience, and we get better and better. For the employee doing it wrong the second time, I would have canned him.
I don't know about in the good old USA, but here in the UK, an 'estimate' is just as the dictionary defines it... 'roughly calculate or judge the value, number, quantity, or extent of' and is liable to change... customers understand that. Obviously, professionalism dictates that you don't estimate £100 then give them a bill for £300, but my terms and conditions specifically state that the price estimated is not set in stone. I also state that any major changes to likely costs will be discussed before the work is undertaken, but if they decide not to proceed then they will be on the hook for time I have already spent on the job.
I have a sheet that says what they can expect of me and what I expect of them and they need to sign it before any work starts... If they don't want to sign I'll just walk.
One you've done this a while, you start to get a sense of who is likely to be a difficult customer. Usually, if I think someone is likely to be a PITA, I'll over price the job to such an extent they they won't hire me.
@@mikeorjimmy2885 My buddy use to do body work. Worst clients are always the cheapskates. They want it done cheap cheap cheap, so you say its going to not be pretty, but it will be functional... then they dont like how it looks. Sometimes its best to just not take on certain people. Never work for poor people.
Story one, as another mentioned, a customer who's a problem at the start will be a bigger problem at the end. I would have ripped the new siding off and told her to keep her money before I painted the rest of the siding that wasn't in the initial agreement. I can be spiteful. Probably not the best business practice, but it is what it is
I've been a Handyman for many years and let me tell something. You gotta size up the people and the way I do it is I listen very carefully to the way they are talking to me, especially the first call, the voice on the phone, I listen to the tone in which they are talking to me. Any kind of arrogance and I turn 'em down, tell them sorry, too busy and to call my competitor. The clueless ones will be stuck on son of a bitch jobs while you're fielding the gravy. What you described in the encounter with the sister, watching your every move, following you around, didn't trust, bad vibes in general, that would've been a walk for me. And I walk away from 80-90% of all jobs, don't even give 'em an estimate. Another one you gotta watch out for is end of month move outs where the landlord wants estimates for all this "work that needs to be done" but they've already SPENT the deposit so they wanna SCREW THE TENANT for as much as they can, you get what I'm sayin?! Another is commercial retail that is managed by some third party, notorious for not paying and the retail chick you're dealing with in the store doesn't have a clue about what you did or which light you fixed so another one goes out and she says you didn't do the job, total waste of time.
Sometimes you learn the hard way, but that don’t matter much, what masters is that you learned something
Your first story I had a very similar experience with my customer only I had done the job correctly, he didn't live in the house but I found out by a neighbor that the house was in for closure, had to litteraly search for him finally tracking him down to his office in another town 20 miles away then he tells me the house has been sold, and told me I did a horrible job and he wasn't going to pay me, luckily my cousin is an attorney who was working at the time for the D.A who sent him a letter of intent to bring him to court if he didn't pay me within the month, I went to see him in his office the following day and got my money, but you can get into some situations when you work for the public
Everyone wants something for nothing. I had a tile job that i ended up doing trim just so they would pay me even though I showed them i only bid the tile. Long story short I got paid but it was like pulling
teeth.
I get you man it sucks! But those customers sometimes turns out to be good ones and some times you don't ever want to see them again
No, thats taking advantage. There is a difference between demanding, and expecting quality work and leaning on someone to get a little extra. Everyone does want something for nothing, but thats not how the world works.
Humility is what you are lacking. Try saying : I don’t know how to do that. Don’t do jobs you’ve never had any experience doing. Can popcorn texture are for homeowners. Let them screw up their ceiling and then you come in and be the hero. When plumbers have been out cutting holes in walls or ceilings it will probably be related to an insurance claim. If this is the case the insurance will pay to have all the texture removed, the ceiling primed, textured and painted. Lots of money for this kind of repair. Lots of masking of walls, floors and move furniture out. Detach ceiling fans, lights, etc. these are all paid by homeowners insurance. Buy yourself a hand hopper and a good compressor. Take your helper to help move furniture. Be sure after you remove the popcorn texture that you prime the ceiling with oil base kilz. If you don’t the new texture will yellow out as it dries. Keep up the good work. Seems like we all learn from our mistakes. I’ve had my share.🤔
HONEST LEE!
HEY THANK YOU FOR SHARING :) I BEEN A HANDYMAN FOR OVER 35 YEARS AND YOUR CLOSING STATEMENT WAS THE BEST PART FOR THE NEW HANDYMAN, " IS ABOUT HOW YOU HANDLE THE MISTAKES, OR HOW YOU PUT OUT THE FIRES! YEAH! MY SYSTEM IS, SLOWDOWN BECAUSE I'M IN A HURRY!
Home owners watch too much DIY network thinking it can be done in one hour... Lol. (Tile installer)
Or hear their absurd fake prices and think that is what things cost.
thee BEST lessons are learned from failure... stepping into the unknow is the only way to grow!
In reference to your first story, I have two words for you - “Mechanics Lien.”
thank you
How did I know The first one had to be a mobile home? Living in a Mobile home park since 1986, my first one was a 1959 Stearns made in La Habra, CA. Bought a 2006 Loft Model : my neighbor/ friend bought the old one for a rental. Retired from the Fire department after 20 years but always have done "Handyman work" here in the park. My friend also owns a 1954 Spartan: a toilet floor replacement turned into a $4500 job . And as I only charge him $20 an hour, you can imagine the work that I put into it to make it "livable" again. Him and I have symbiotic relationship....lol..I work at my own pace , charge him way below the going rate , and he gets really good work . I can't tell you how many jobs I have turned down , how many Mobile Home Horror stories I have heard ....... old Mobile homes are the shits and really require thinking out of the box, they were never meant to be lived in for 50 years or more !!!
You should watch videos, and figure things out before you arrive at the customer's location.
I totally agree and do this! These stories were definitely learning experiences!
You are doing an honorable thing posting your failures. Most people could not do this. Best of luck.
Thanks man, I appreciate it! It is hard sharing my failures but I feel it is good to share and let others learn from my mistakes aswell!
Seems like you should give two bids....one for a perfect match and one to "just get it fixed".
But consider this:
I worked with a reputable remodeler who told me he used to cut corners to save people money....then one day he was sitting in a café and overheard someone talking about how he covers over dry rot and they had to go back and redo the mess he made.
A roofing company I worked for stopped searching for leaks on roofs that were "leaking somewhere around there" and instead put a bid on that whole section of roof.
Anything involving the attic in the summer is the worst.
Very true Brian!
good stories...in my state any job over 1k dollars must have a written contract..anything under that you can do a handshake deal.. i learned my lesson even if it is a 100 dollar job i do a contract.. we have all had the " while you are here can you " and then it turns into a mess and you lose money.
My old man always use to tell me to get it in writing. That way if there is no ambiguity. Best to do that with new people you meet. But if I know you, your word is good enough,but you have to earn that courtesy.
It's a great video for those that are thinking of starting or just thinking of getting in The handyman business.... As a handyman 25 years experience.. I can say without a doubt I am straight honest and sometimes bluntly when I give an estimate.. I will probe and even remove with the permission of the owner... I don't like to play around with touch ups or fix little small things when it comes to business I'll tear it down and give them a clean estimate which is the correct way approaching any estimate... If there's something I don't know I would not approach it...
I used to rent out mobile homes which were like ATM's and I refused to replace the skirting because it was such a bitch. You have to use a plum line and be super precise. I paid one of the residents in the park ca$h to do it and he was thrilled.
Haha.
Because of your #1 alone, I now know why you don't like painting jobs. That situation even made me feel awkward.
Is there foil on both sides of the insulation on your garage door? If not, I'm afraid that you installed it backwards. The foil should face the outside to repel the heat then the styrofoam insulates the heat from coming inside the garage. 😊
Matching texture is very difficult because you don't know if fine, medium or coarse was previously used, and it may mean doing the whole wall. It is best to explain to the client in the beginning that it may be difficult to match the texture or paint, if only patches are being done. It also important to warn clients that sanding is going to produce a lot of dust; because women hate the dust and you may get thrown out of the house before you're done not just being funny!!!!!
Lee, I'm working on a loft in a pole barn.
Good pricing advise, contract price quotes always seem to work out better for me, too.
From what you said, you lacked experience, but the only way to gain experience is to actually do it, I was lucky and worked for a friend maintained his 12 rental properties, he paid cheap and I didn’t have any skills, so I didn’t have any liability if I broke something
Brah I just started out doing handyman work and I screwed up a job today. Was installing a small under sink instant water heater and over tightened the threading and the part of the heater where it threads into is some kind of pop metal and it cracked. The dude said he paid like 180 for it
Stay away from trailers. I have worked on a few early in my career but , now trailers don't hit on my radar my because my rate is above what most can afford.🙏🙏
Aaahhhhhhhhh! NEVER WORK ON MOBILE HOMES. They wont stop with what one needs to do! David
Haha for sure! Thanks for your comment
Sounds like worst customer#1 wanted you to paint the house for the same price as the R&R job. Or try the tactic of complaining about every detail of the job to try and get out of having to pay the full agreed upon price for what was originally done. They figure you would get tired of quibbling over the small details, cave and cut them a deal just to close the job. Makes the costs that much higher overall if you have to "up-bid" jobs to cover losses from such customers.
I was a texture man for 40 years, sometimes they go bad. fixable but sometimes yuk
Ya for sure! What do you do now for work? Thanks for your comment!
Man you can't let customers take advantage of you. And they will every time. Your mistake was you didn't ask for ⅓ deposit. You have to now a days. People with holding your money is going to happen whether its in the estimate or not. ALWAYS GET A DEPOSIT!!! Small businesses can't afford to not get paid.
Hey thanks for your comment Daniel! I appreciate it
Life is a learning experience,...everyday. We all have made mistakes, or came across surprises. It all depends what we do and learn from our experiences, good or bad. Carry On!
Have you ever used the Laco 950 texture pump before? Its invaluable
I have not
@@handymanjourney I highly recommend it, perfect for small/medium jobs. Mix the texture and it lasts me atleast 2 weeks without drying. Meaning I can do multiple drywall repairs a week on one batch saving me a ton of time and no hoses or compressors.
My biggest nightmare is drilling into drywall and hitting a pipe, or even electrical.
When I first stared my handyman business I was replacing some siding, sooooo anyway, I finished the area with the new t 111 and the lady comes out of the house and says her receptacles aren't working. I nailed into a wire.... so I had ke locate which nail it was by using a multi meter and touching every nail that I thought was he problem. I eventually found it, and then had to pull off the siding and do the repair. It sucked. So now I use nail plates on every stud that has electrical. It's what electricians put on before the drywallers put up the drywall.
Your stories sound familiar for most beginners... live and learn.
I don't do texture. Fill the holes plaster, sand, prime, done.
Thats works if that works for the customer for sure!
I do NOT recommend working on trailers ever.
Lower middle class ppl are definitely the most difficult to work with. They work the hardest for their money and let their houses go unmaintained for years
david nelson definitely
I disagree. I've been in the trade for 40 years and white collar professional are the worse. They treat workers like slave and only expect to paid minimal wages if they can get away with it. Horrible people to work for in general.
Can you link or do a video on #2 matching texture, thanks man
Ha Ha, yep. We've all been there. Funniest one that happened to me was I did a regrouting job for a customer who had big ideas about efficiency. I regrouted the whole area around the pool and the back of the house plus a long pathway at the front. I had finnished a whole section and started grouting another large piece. He wanted me to leave that at 3.30pm and paint his stamped concrete driveway. So I did first-clean on the tiles and then started painting the driveway. Well of course it took way longer than it should as the stampings were much deeper than normal and I really had to work the roller hard to get coverage. In the meantime the grout is going off and I ran out of daylight so I couldnt get back to it that day. You can see where this is going. The next day was really hot and as I wanted to have a lot more done than I had already I worked in the shade and re-grouted another largish portion. I then started first clean on that, (so I would finish that and get back to the harder stuff), and it started raining, (It hadn't rained in months), and I couldn't clean up the water fast enough and all the grout got really wet and ran everywhere. The next day the customer had to go to the dentist and then the day after I had to go to the hospital for an eye stabbing. (Diabetic thing.) By the time I got back to that bad section the grout was as hard as could be. I ended up having to SCRUB every tile clean. I used vinegar on the tougher bits and it helped a lot. I wasted about 3 extra days doing the job and ended up working for a miniscule amount. I didn't walk, even though I felt like it. I sucked it up and finished it. It was MY fault for letting the customer get his way on changing what I was doing. In the future I will be much firmer about that. ps I re-grouted the front section last and it was all done and cleaned properly in a few hours. I think the owner got the message as well.
Hey bro I just went to make my business card for handyman and you just scare me, 😌🤣
Hahaha! You got this!
I am surprised you are still in business, you basically told us you took a texture job with no texture experience and sent a guy to a rekey job that also had never done it before. at least you are honest. lol.
It's all a learning experience! These Bob's were a while ago!
As a mandyman, there is always a job you haven't done, because every job is different. Usually my first attempt is my best work, because I'm doing everything by the book, and I'm only settling for perfection. Other times you learn something you didn't know, so you fix it, and then you know for next time. I'm usually frank with my customers about stuff I've never done, and they usually have me do it anyway.
I've had many people ask me if I've ever done "this or that" before. many times it's very unusual or unique custom work. I tell them, "no, but lets give it a try". usually they say ok. keep in mind these are customers I've had for many years and trust me.
Good points. I wont knock a guy for trying, but I think a good handyman should have some sort of construction background. But usually a handyman is just a can do guy, and I guess thats fine too if you dont misrepresent yourself.
Trailers are skirted with vinyl skirting..if done right
Heating and Air trade prices seem to be consistently expensive to me; whether it's a repair or total replacement.
how much a square ft of trim prime and painted is a fair price to charge?
It all varies based on where you are
I used to be a handyman for a sweet older lady Irene who gave me free rent on a rather nice garage apartment for to make small improvements and keep up with the property. I lived there for 11 years until she died and her greedy son Don started charging me rent. Irene had intended me to have the apartment, but she didn't write a will. Good thing I got out of there when I did, because the gas pipes rusted out underground what probably cost Don $12,000 to dig up and replace
I think the red brings out your eyes LOL hahaha how you doing Allen it's me Daniel I'm the one that spoke to you about being a handyman myself King of the Hill home improvements? Well guess what? My boss just gave me a supervisor position so we're hiring another guy for the vapor barrier and insulation installing position
We learn more thru mistakes and crisis than we do by things going well.
Jeff K sure do! Never stop learning!
yes sir, the bad days are the ones you learn the most from... until after a while you have less and less bad days = experience.
what are the savings on re-keying a house vs just putting new locks? In a residential scenario its quicker, and cheaper to just put new locks, At least here in Pierce County, WA that is.
bring the lock to lowes and they do it while you wait for $5
Good video, thanks for sharing
Thabks for watching!!
I am also here in California, how do you get around the law of $500 material and pay cap?
There is no getting around it
So, for example, if I were called for a job to hang a $1600.00 flat screen TV on a $150.00 mount and request pay of $300.00...due to the CA $500 rule would make it illegal for me to accept and compete the job?
@@enzoshow that is correct, according to the law
How did you stay under 500 on the trailer job if you replaced wood and did painting???
Almost did texture mistake. I say practice makes perfect. Hell practice on your walls if you have to
The best defense for that customer who thinks the handyman owes them and this is the first sign they're after a freebie cause your their new found slave is, become a handymanican.
this paint doesn't match my baby picture on the wall inside the house. what's the matter with you Henry!!!
Hahaha! Love the comment!
Charge by the hour. Get paid at the end of each day. Problem solved. If they don't pay you or only partial pay at the end of the day, no huge loss. Doing quotes on small jobs like that causes more complexity and problems than it's worth. Employees? WHY??