Good morning, Kindly contact us via our WhatsApp service number on 44141111 and provide us more details to be able to assist you with this. You may also find the link in our bio. ^^Reem
How can I connect the Ooredoo tv box to an existing wifi connection? Do i have to connect the RJ45 cable? I have tried to connect to my wifi connection but it's still failing to connect.
Hello! Our sincere apologies for any inconvenience caused, please send us your account information via WhatsApp 4414 1111 in order to check your account at first for Ooredoo Tv connection is active or not and yes the Ooredoo Tv can be connected via Ethernet cable or else Wi-Fi. ^^Mannan api.whatsapp.com/send?phone=97444141111
Hi, please follow below steps to pair the remote control. 1. Press the power button located on the back of OTV STB for 5 to 10 sec. 2. Upon pressing the button on the back of the OTV STB, BT pairing screen will be visible. Please wait for 30 seconds for this screen to disappear. 3. Press OK and channel down keys simultaneously on your Ooredoo TV remote control. 4. Press any key on your OTV remote control once "Scanning" message is appeared on the TV screen. Kindly contact us via our WhatsApp service number 44141111 for further assistance. ^^Carlos
From where this tv box take internet connection..i mean For example I have 250mb internet speed, does this tv box take from this 250 mb speed connection!!??.. so it will slow internet speed or this tv box take the internet connection from another source?.. Because if it does take from same connection which is 250mb so it is better to connect it by using 5G wifi ..please reply thanks.
Hi, please consider our sincerest apologies for the inconvenience caused. Kindly note that the main ONT box on the wall has 4 Ethernet ports, with LAN 4 it is dedicated for your Ooredoo TV. Please note that it will not affect your internet speed. If you still need further assistance, please do not hesitate to message us via our WhatsApp service number 44141111 and we will be glad to assist you. ^^Carlos
Hello! Our sincere apologies. Please send us your account information along with more details about your inquiry, on our WhatsApp channel 4414 1111 or can use below direct link. so we can check and assist you further. Thank you for your understanding! ^^Jassim api.whatsapp.com/send?phone=97444141111
Hi and sorry for the delay and inconvenience, kindly provide us your landline number in our Twitter account which is @Ooredoocare Or through our Whatsapp number on 44144414 to be able to check.^^Reem
Hello! Our sincere apologies for any inconvenience caused, please confirm are you trying to connect gaming console to Ooredoo TV set top box? Please send us your inquiries along with your account information via WhatsApp channel 4414 1111 or use below direct link to reach out we will be glad to assist you further. Thank you for your understanding! ^^Mannan api.whatsapp.com/send?phone=97444141111
Hello, sorry for the delay, Kindly note that you can buy remote control via any Ooredoo branch, check this link for the nearest branch www.ooredoo.qa/selfcare/#/storeLocator/ar ^^Jassim
Any idea if it is slow the internet if I connect it Wirelessly directly to the router ?
Can I use two TV routers from one internet connection?
Good morning, Kindly contact us via our WhatsApp service number on 44141111 and provide us more details to be able to assist you with this. You may also find the link in our bio. ^^Reem
Would the ooredoo tv work in foreign countries ?
Hi, please note that unfortunately Ooredoo TV doesn’t work while roaming. ^^Reem
How can I connect the Ooredoo tv box to an existing wifi connection? Do i have to connect the RJ45 cable? I have tried to connect to my wifi connection but it's still failing to connect.
Hello! Our sincere apologies for any inconvenience caused, please send us your account information via WhatsApp 4414 1111 in order to check your account at first for Ooredoo Tv connection is active or not and yes the Ooredoo Tv can be connected via Ethernet cable or else Wi-Fi. ^^Mannan
api.whatsapp.com/send?phone=97444141111
How do you pair a remote?
Hi, please follow below steps to pair the remote control.
1. Press the power button located on the back of OTV STB for 5 to 10 sec.
2. Upon pressing the button on the back of the OTV STB, BT pairing screen will be visible. Please wait for 30 seconds for this screen to disappear.
3. Press OK and channel down keys simultaneously on your Ooredoo TV remote control.
4. Press any key on your OTV remote control once "Scanning" message is appeared on the TV screen.
Kindly contact us via our WhatsApp service number 44141111 for further assistance. ^^Carlos
Which is better to go wired or wireless?
Hi, we’re sorry for the delay, kindly note that both options will work good, but wired option will be more stable. ^^Sara
From where this tv box take internet connection..i mean For example I have 250mb internet speed, does this tv box take from this 250 mb speed connection!!??.. so it will slow internet speed or this tv box take the internet connection from another source?.. Because if it does take from same connection which is 250mb so it is better to connect it by using 5G wifi ..please reply thanks.
Hi, please consider our sincerest apologies for the inconvenience caused. Kindly note that the main ONT box on the wall has 4 Ethernet ports, with LAN 4 it is dedicated for your Ooredoo TV. Please note that it will not affect your internet speed. If you still need further assistance, please do not hesitate to message us via our WhatsApp service number 44141111 and we will be glad to assist you. ^^Carlos
Can you please tell me how to reset oreedo box I'd???
Hello! Our sincere apologies. Please send us your account information along with more details about your inquiry, on our WhatsApp channel 4414 1111 or can use below direct link. so we can check and assist you further.
Thank you for your understanding! ^^Jassim
api.whatsapp.com/send?phone=97444141111
Our ooredoo tv box's remote control is not working. It has battery i think its not connected with the ooredoo tv box.
Hi and sorry for the delay and inconvenience, kindly provide us your landline number in our Twitter account which is
@Ooredoocare
Or through our Whatsapp number on 44144414 to be able to check.^^Reem
Only Qatar will not run in other countries
Why cant i use a controller to play games on it?
Hello! Our sincere apologies for any inconvenience caused, please confirm are you trying to connect gaming console to Ooredoo TV set top box? Please send us your inquiries along with your account information via WhatsApp channel 4414 1111 or use below direct link to reach out we will be glad to assist you further. Thank you for your understanding! ^^Mannan
api.whatsapp.com/send?phone=97444141111
for some reason i cannot connect it to the internet even though it says that the wifi is connected and secured
Hi, we're sorry for the inconvenience, kindly contact us via our WhatsApp service number 44141111 to be able to assist you. ^^Sara
I have one set top box same this model, I need a remote my remote is broken
Hello, sorry for the delay, Kindly note that you can buy remote control via any Ooredoo branch, check this link for the nearest branch
www.ooredoo.qa/selfcare/#/storeLocator/ar
^^Jassim
not relatable, but how do i make oreedoo kids off? i dont know the pin my father forgot it
Hi, kindly contact us via our WhatsApp service number 44141111 to be able to assist you with this. You may also find the link in our bio. ^^Ali
usually its 1111