Scott Walker’s Sunday Times bestseller, Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion is published by Piatkus and available to buy online and in stores now.
He needs to go into Gaza and negotiate with Hamas. It's been over 2 months, and they still have over 100 hostages. Most of them are elderly and children.
Most stressful job ever? Try being a soldier on the front line. Not sure if this job is even stressful at all to him at this point. After all, it's not his life on the line and after 16 years, he has developed a routine which is the very one he was talking about. By now, he goes by a mental checklist of how to behave and react.
Please have a longer interview with this man. He is obviously brilliant but what sets him apart is he stresses the need to self-regulate our emotions. Take care of self in order to take care of others. His neural activity and emotional stability must be insane.
This channel has the best interviews/guests I've ever seen. This guy is completely clear and logical on some really complicated things. The nun interview was also class, asking her about her lifestyle rather than talking strictly about Christianity.
English is my second language and I live in the US. I have a hard time with the British accent but I can perfectly understand this guy. He is a master of this skill.
bring this man back ASAP! i wanna know HOW he does all the tips and tricks he told us! he is obviously brilliant. i wouldnt have thought that the police or negotiators would have such a psychological/therapist/social worker approach! i love it
It's really funny to me how he's using those techniques on us, as the audience to this video. We clicked on the video probably out of curiosity, but he may well have deftly realised that a lot of people would actually want to know how to use his techniques in their everyday life, and he gave his techniques and reassurance to make us feel seen, heard and understood in what we probably didn't even realise we wanted. Master at his art. Well done.
As soon as he said they said they were going to escort him to safety and give him a clean phone I was like oh they really know what they’re doing, they’re making sure they make good on their end of the deal so people know going forward the hostages WILL be given back if you pay them, at least w this specific group. That’s CRAZY
Although I've never experienced anything like this I can fully understand that nerves of steel are required -at any point in time when you tell the kidnappers they cannot have what they want could cause a trigger to be pulled. To hear a gunshot over a phone must be TERRIFYING.
validating other people´s emotions, listening, being empathic, all those wonderful tips are just amazingly useful in every day life as well. one of my fav interviews! thank you !
Those are the exact skills that a professional counselor needs. We also learn to find the pervert person's motivation and use that. Why do they want to change, or why do they want a particular thing. I'd love to know how that plays into negotiations, too. I guess like he said, they want to walk away safely at the end, so you'd build on that.
2:58 on the first call, establish: 1. Respect for the kidnapper on the phone 2. Proof of life and safety, and 3. Set a call window when the kidnappers can/can't call.
Whilst I like to think I have good communication skills, doing it under that kind of pressure when peoples life is at stake, that’s a whole new level!... as for teenagers, I learnt that you don’t have to turn up for every drama llama you are invited too! Pick your battles 🤣🤣
Learn to love yourself, and you will never feel lonely, alone yes, but not lonely. I too was never loved as a child, never felt safe or had a home of my own. I then was a drug addict and alcoholic for 15 years, and let me tell you. That’s lonely lol. But now, now I try and better my life everyday.
@@Analoguebubblebath89 Hope you're keeping good buddy. I'm at the very start of things. Messed up a lot since I left school. Dropped university and things I shouldn't have. On to bigger and better now. Your last statement resonated with me so I thought I'd say Hey.
I was morbidly hopeful that this video could give some insight as to the minds of those who took hostages on 7.10 (whose "anniversary" is tomorrow), but sadly as soon as he said that most negotiations aren't about ideology - my heart sank. Because here it absolutely was ideological.
Except that it's not his crisis in a negotiation. It's someone else's and that makes a huge difference. If it were his child abducted he might be a hot mess.
Interesting interview with one gaping hole - the unasked/unanswered question of how or when if ever does law enforcement get involved in taking out the kidnappers? The interview made it sound as if you just haggle over the price then pay them and they go on to do it again and again.
Because that is unfortunately exactly what happens. If law enforcement would do their job properly in many countries there wouldn't even be any kidnappers. But yes, they do this again and again as he said and they are an illegal business.
I think kidnapping will become more and more common in developed countries. The divide between the rich and the poor is becoming enormous and working a regular job these days doesn’t even mean you’ll be okay. Working two, three jobs just to pay the bills and still have nothing will push some to the edge.
Jack Kornfield in his book "A Path With Heart" gives excellent instructions on how to do just what is described here, label one's emotions. I used that with therapy clients a lot. Most of us only know "sad, angry, happy" and never sit down and put a finer point of words on our many feelings. Disappointed, frustrated, discouraged, calm, content, elated." And then just let them pass. Even with huge feelings of stress this helps. bring you back to the present moment and brings a sense of control. Over you, not the situation.
Kinda feel that the elephant in the room that's not been addressed in this interview is that, once the ransom has been paid and the kidnappers have returned the victim, why wouldn't they just kidnap the same person again next week?
My children’s lives are in danger if I do not get out of this situation and into a secure and private place where I can get them back. Their identities are also being used and it’s a very serious issue involving the current fbi whistleblower trial. Thank you! 🙏
Well, what I would have liked is for him Scott to provides with some sources to learn these techniques. I am a person who always seeks compromise, and I think that I would benefit from learning to be a bit more demanding in some way, and not just me, the world seems to think of a cooperative person as a pushover, which is such a strange thing that people have...
I just find that so funny how one min the kidnappers are like "Give us the $ or we will fucking kill your people"... 2 seconds after transaction is over "Oh btw here's a clean mobile phone, you call us if anyone gives you trouble and we will come help you". What?? lmao!
I think i've read Seal team 6, when clearing rooms train to shoot the enemy in the head even if they're holding a hostage in front of them. The text mentioned they would use team-members as simulated hostages, so they'd be shooting
Obviously this role requires nerves of steel. However, let’s be real- there are many people capable of handing over great wedges of money to kidnappers. The courier is in a far riskier role. Making these huge payouts saves one life whilst simultaneously feeding into a system that will end up claiming more lives than he has saved. It’s a false economy that only benefits the criminal gangs in the end.
he’s a negotiator not a cop , two completely different jobs , plus businesses have kidnapping insurance especially places where kidnapping is prevalent
Do cops hold individuals hostage by framing individuals with crimes they were near but not involved in. In addition is it possible if the victim can charged with petty crimes or any crime that the officer can use to keep the victim within the state or jurisdiction to isolate the victim from help?
Kidnappers are a bunch of snakes! Get a job ! Ughhh. Idk how it is in the UK but here in the U.S. the government/ police will not negotiate with kidnappers. The poor hostages.
I can’t help ,when I watch these types of videos, that they are only informing the baddies. I know they will hold back crucial information and tips, but still.
Scott Walker’s Sunday Times bestseller, Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion is published by Piatkus and available to buy online and in stores now.
He needs to go into Gaza and negotiate with Hamas. It's been over 2 months, and they still have over 100 hostages. Most of them are elderly and children.
Says the kidnappers know he will pay them.
A master in the art of communicating. He's never failed a job and that says a lot about him
When he's giving out 300k to terrorists it's hard to think why. I bet they have him on speed dial
Master of manipulation.
Would you service him off?
I also don’t think i’ve heard him say “uhm” at all. He is a very good speaker, obviously.
Honestly couldn’t agree more
You can tell this guy is a pro!!
Listen to how he breaks down what he's saying. Absolutely professional. 👌
The fact he has been working 16 years in the most stressful job ever tells me he has god-level hair genetics.
My grandfather who is 92 still has blond hair . Mixed with a tiny bit of grey
Most stressful job ever? Try being a soldier on the front line. Not sure if this job is even stressful at all to him at this point. After all, it's not his life on the line and after 16 years, he has developed a routine which is the very one he was talking about. By now, he goes by a mental checklist of how to behave and react.
Stress has nothing to do with androgenetic alopecia.
He has even mastered the pacing and enunciation of his speech. Clear, concise, and evened.
Please have a longer interview with this man. He is obviously brilliant but what sets him apart is he stresses the need to self-regulate our emotions. Take care of self in order to take care of others. His neural activity and emotional stability must be insane.
The stress this man must have went through in his life I can't imagine, what a guy
*have gone through
@@freakazoid4691ok grammar polise….😉
@freakazoid4691 wow. There is still sad little people like you in the world? How lovely
@@freakazoid4691 "went through" is completely fine and grammatically correct.
It's obvious that in his personality make-up, he's very low in neuroticism. He might've not felt much stress at all, at least compared to others.
This channel has the best interviews/guests I've ever seen. This guy is completely clear and logical on some really complicated things. The nun interview was also class, asking her about her lifestyle rather than talking strictly about Christianity.
We need a longer interview with him! Such a persona!! Great listen!
English is my second language and I live in the US. I have a hard time with the British accent but I can perfectly understand this guy. He is a master of this skill.
This was one of the best interviews. The core elements here apply to de escalation and he encapsulate all so well
impressive man - a stranger to me as I started watching, by the time I finished watching this I totally trusted him with my life haha
Yeah, you'd make a really rubbish kidnapper
@@markjones1337pedo
@@markjones1337That's a compliment, ain't it?
bring this man back ASAP! i wanna know HOW he does all the tips and tricks he told us! he is obviously brilliant. i wouldnt have thought that the police or negotiators would have such a psychological/therapist/social worker approach! i love it
It's really funny to me how he's using those techniques on us, as the audience to this video.
We clicked on the video probably out of curiosity, but he may well have deftly realised that a lot of people would actually want to know how to use his techniques in their everyday life, and he gave his techniques and reassurance to make us feel seen, heard and understood in what we probably didn't even realise we wanted.
Master at his art. Well done.
Imagine being this collected in the face of everything. Paramedic of 23 years here. I could only wish to have the wherewithal in my life.
I bet you're pretty collected my friend
As soon as he said they said they were going to escort him to safety and give him a clean phone I was like oh they really know what they’re doing, they’re making sure they make good on their end of the deal so people know going forward the hostages WILL be given back if you pay them, at least w this specific group. That’s CRAZY
Although I've never experienced anything like this I can fully understand that nerves of steel are required -at any point in time when you tell the kidnappers they cannot have what they want could cause a trigger to be pulled. To hear a gunshot over a phone must be TERRIFYING.
validating other people´s emotions, listening, being empathic, all those wonderful tips are just amazingly useful in every day life as well. one of my fav interviews! thank you !
Those are the exact skills that a professional counselor needs. We also learn to find the pervert person's motivation and use that. Why do they want to change, or why do they want a particular thing. I'd love to know how that plays into negotiations, too. I guess like he said, they want to walk away safely at the end, so you'd build on that.
This was a great interview. Scott Walker is obviously a fantastic communicator. I found his story very captivating.
2:58 on the first call, establish:
1. Respect for the kidnapper on the phone
2. Proof of life and safety, and
3. Set a call window when the kidnappers can/can't call.
Wow, this was a really good interview. And it's really cool that he gave life advice at the end, and how to use HIS tools in your own life.
I need this guy to teach me how to talk to my very stuborn 7 year old 😂
Looool right 😅
😂
When I was a stubborn child my mom would always consult someone named Mr. Belt
We dont negotiate with terrorist
😅😅😅😅 mine was the flip flop @@bryantparker7390
The book is terrific. Absolute blast.
I don't have the balls for that kinda job, not gonna lie. Credit to anyone doing this 👏🏾
It’s only talking
@@Tricky181 Which can result in death if done wrong....
@@Tricky181🤡 clown
@@Tricky181 ahaha what the fuck
Somewhat unrelated- but this guys story telling abilities are incredible ! I could listen to him talk about anything for hours !
He's an on call shrink for extreme situations. Lolol. Bravo man!
This 20' video felt like a 7', so entertaining
A very technical explaination of a a negotiator sharing his knowledge of expertise
Absolutely great video, loved watching it and listening to this man. Would even listen much longer.
Whilst I like to think I have good communication skills, doing it under that kind of pressure when peoples life is at stake, that’s a whole new level!... as for teenagers, I learnt that you don’t have to turn up for every drama llama you are invited too! Pick your battles 🤣🤣
Drama llama 🤣🤣🤣🤣
I need this man with me every day to help me regulate my emotions 😂
have you also stopped showering and shaving your face?
Go to therapy, especially DBT therapy. It's designed to help people with Borderline Personality Disorder learn to regulate their emotions. It works.
Forget a family of Lawyers, imagine sitting at the dinner table when this guy and his kids are working something out.
You can tell by the look in his eyes that he’s been through hell and back.
Wonderful guy, wonderful insights.
Learn to love yourself, and you will never feel lonely, alone yes, but not lonely.
I too was never loved as a child, never felt safe or had a home of my own. I then was a drug addict and alcoholic for 15 years, and let me tell you. That’s lonely lol.
But now, now I try and better my life everyday.
I'm happy u are ok now.
@@mimisikujui5514 I commented on the wrong video lol
@@Analoguebubblebath89OMG looooool
@@Analoguebubblebath89 Hope you're keeping good buddy. I'm at the very start of things. Messed up a lot since I left school. Dropped university and things I shouldn't have. On to bigger and better now. Your last statement resonated with me so I thought I'd say Hey.
@@benjamjarmin Thank you brother. Be strong
Amazing interviewee. Wish the interviewer asked some better questions though
I was morbidly hopeful that this video could give some insight as to the minds of those who took hostages on 7.10 (whose "anniversary" is tomorrow), but sadly as soon as he said that most negotiations aren't about ideology - my heart sank. Because here it absolutely was ideological.
What a story teller 👏
I would love to hear the rest of the story but suspect no-one on earth will.
@@dixiewade8373he has a book!
@@chloeknight1245👀👀
@@Sam-gw5pl they said what it’s called in the description under the video I think
@@chloeknight1245 👍😀
The way he speaks I'm glued to his lips. I didn't intend to watch the whole 20 mins, yet here we are
This was amazing! What a great interview and a great man 🙌
Reading his book currently, it’s brilliant
Would love a lart 2 where he explains how to communicate with the council tax number and his tactics to resolve private parking tickets
That’s a man who’s carried a lot of stress on his shoulders.
Except that it's not his crisis in a negotiation. It's someone else's and that makes a huge difference. If it were his child abducted he might be a hot mess.
Great interview 👏🏿👏🏿👏🏿
Interesting interview with one gaping hole - the unasked/unanswered question of how or when if ever does law enforcement get involved in taking out the kidnappers? The interview made it sound as if you just haggle over the price then pay them and they go on to do it again and again.
Because that is unfortunately exactly what happens. If law enforcement would do their job properly in many countries there wouldn't even be any kidnappers. But yes, they do this again and again as he said and they are an illegal business.
Agreed. He described it as a lucrative business. How can we stop that root cause?
I don t think that s his job tho@@Alexden96Channel
Ngl I thought this was Peter Crouch from the thumbnail 😂😂
Can you imagine arguing with him you would never win 😂😂 his amazing . Very interesting interview
Remarkable story thank you for sharing Scott
Knowing and doing and seeing me do what i do for a living and they probably picked up every trck in the book. 19:12 are some fire🔥🔥🔥 bars bruh
I think kidnapping will become more and more common in developed countries. The divide between the rich and the poor is becoming enormous and working a regular job these days doesn’t even mean you’ll be okay. Working two, three jobs just to pay the bills and still have nothing will push some to the edge.
not to mention crypto
Great video. How do private individuals fund the ransoms?
They have kidnapping insurance
Intriguing
Jack Kornfield in his book "A Path With Heart" gives excellent instructions on how to do just what is described here, label one's emotions. I used that with therapy clients a lot. Most of us only know "sad, angry, happy" and never sit down and put a finer point of words on our many feelings. Disappointed, frustrated, discouraged, calm, content, elated." And then just let them pass. Even with huge feelings of stress this helps. bring you back to the present moment and brings a sense of control. Over you, not the situation.
thank you. excellent lecture.
When you put all your points into the speech skill.
Totally impressed by this.
Kinda feel that the elephant in the room that's not been addressed in this interview is that, once the ransom has been paid and the kidnappers have returned the victim, why wouldn't they just kidnap the same person again next week?
He spoke on that if u listened. These gangs do this as business. If they lie they are less likely to pull it off next time
@@2Evol2 Ok, thanks for explaining that. I must have missed that in the interview.
This guy must be lethal at a car boot sale
This guy must be an excellent dad
Fantastic video, excellent guy, full respect..
Very intelligent man
Knows his business, but the look of his face suggests it has taken a toll on him.
My children’s lives are in danger if I do not get out of this situation and into a secure and private place where I can get them back. Their identities are also being used and it’s a very serious issue involving the current fbi whistleblower trial. Thank you! 🙏
Well, what I would have liked is for him Scott to provides with some sources to learn these techniques. I am a person who always seeks compromise, and I think that I would benefit from learning to be a bit more demanding in some way, and not just me, the world seems to think of a cooperative person as a pushover, which is such a strange thing that people have...
What a great video! Very informative
He could easily play a character in Tarantino movie.
If you need a negotiator… call Karl Pilkington.
Congress tart
‘To be honest with you.. this was my last week’
Orrrrgh, bet you're hot in there
I am fascinated by how he pronounces his k-sounds really hard.
Didnt realise Peter Crouch did this in his spare time
“Don’t be afraid of making mistakes.”
The hostage listening 👁️👄👁️
Jk lol I know it’s tough work out there, keep it up.
I just find that so funny how one min the kidnappers are like "Give us the $ or we will fucking kill your people"... 2 seconds after transaction is over "Oh btw here's a clean mobile phone, you call us if anyone gives you trouble and we will come help you". What?? lmao!
In the advert: Charlie Kirk asks how much? 70?80?. Sir if 10% that's 0.15°... a LOT of impact we can change
My brother is kidnapped. It’s been 8 days now. I am the one communicating with the kidnappers. This is really helpful. Our next call is in 6 hrs.
great video
Rule #1
Negotiatiors negogiate
Commanders command
Sjoe.......I've got lots of questions.........it seems that arresting the people who did the kidnapping is not a priority????
I don t think that s his job ?
Random I know - Love the watch, does anyone know what it is?
Better question to consume the entire interview: imagine a world when hostage negotiators are extraneous, where you need to reskill.
I wonder when military like SAS is called in vs. just keeping it to solely negotiation and handing over money
I think i've read Seal team 6, when clearing rooms train to shoot the enemy in the head even if they're holding a hostage in front of them. The text mentioned they would use team-members as simulated hostages, so they'd be shooting
Obviously this role requires nerves of steel. However, let’s be real- there are many people capable of handing over great wedges of money to kidnappers. The courier is in a far riskier role.
Making these huge payouts saves one life whilst simultaneously feeding into a system that will end up claiming more lives than he has saved. It’s a false economy that only benefits the criminal gangs in the end.
Plot twist: He get‘s 50% and is just there to find out how much money there actually is to get
Another intefvew with this chap please. Or scott, srart a youtube channel
I am going to find it, thanks
I'd love to see snoop dogg on snack wars
He’d be pretty hungry
@@Sam-gw5pl yeah
You can see he's seen some funked up shit in he's career
Jack bauer taught this guy
Dude sounds like he's trying to sell me a timeshare in Senegal.
That's a very rehearsed story, well told for sure but very well rehearsed.
This guy would make a killing selling insurance
So after the kidnappers get the money they don’t get arrested? Also wouldn’t they think that the person giving them money is the cops.
he’s a negotiator not a cop , two completely different jobs , plus businesses have kidnapping insurance especially places where kidnapping is prevalent
Do cops hold individuals hostage by framing individuals with crimes they were near but not involved in. In addition is it possible if the victim can charged with petty crimes or any crime that the officer can use to keep the victim within the state or jurisdiction to isolate the victim from help?
Has there any case that he did not gave any money to the kidnapper and still got the hostages back?
Despite his looks, this guy is actually 22 years old.
Kidnappers are a bunch of snakes! Get a job ! Ughhh. Idk how it is in the UK but here in the U.S. the government/ police will not negotiate with kidnappers. The poor hostages.
because if they don't the innocents die
Patrick Bamford aged ten years very quickly
aighhhhht, negotiate me too daddy
So the kidnappers actually got 300k?
He's not a cop he's MI6. Look at the signs people.
Why is the girl behind the screen getting subtitles? It's very clear what she says
nah she talks wierd
I can’t help ,when I watch these types of videos, that they are only informing the baddies.
I know they will hold back crucial information and tips, but still.