Business English - Telephone calls

In this business English lesson, you will learn how to make a telephone call.
You will learn several business English expressions used when making telephone calls.
In particular, you will learn business English phrases and questions for the following common situations:
How to ask to speak with a particular person in a department.
How to introduce yourself and identify yourself over the phone.
How to explain why you are calling the company.
How to leave a message with a secretary or assistant.
How to ask when the person will be returning.
How to say that you don't understand something.
How to ask someone to speak more loudly.
How to thank someone and finish the telephone call.
There are many examples and lots of new English words in the video. I advise you to watch it, listen to the pronunciation and take notes.
IELTS online course with practice tests and ebook: bit.ly/2UpjwKH
Online English lessons & speaking practice: goo.gl/k2BHuw
More English video lessons:
Sales meeting: • Business English conve...
Booking a hotel room: • English conversation w...
Prepositions of place: • Prepositions of place ...
IELTS online course review: • IELTS online course an...
Andrew,
Crown Academy of English
www.crownacademyenglish.com
/ crown_english
/ crownacademyenglish
Photo credits by FreeDigitalPhotos.net
)“Business Men Talking Over Phone” by photostock
)“Cheerful Secretary Advising Her Client” by stockimages

[@thaingo7709]

Great lesson. Please, make much more lessons, they are very useful for me to learn English. Thanks teacher a lot.

[@hailaconti9007]

That was all I was looking for. Thanks, very useful!

[@stevenagood1159]

Thank you! I've been searching for this video for weeks!

[@paintiep828]

Thank you so much. This is very useful and helps non-native speaker like me a lot. I like how you make the video. It's not annoying and covers the things I need.

[@scceenglish1687]

Quite clear explanation. Also, very useful.

[@noel1582]

Thank you for this very sophisticated video.
This video had cut every volume of pointlessness and had simplified by core points.
This video maker knows what is pointlessness. There's no what are annoying factors like some vloggers' videos.
This one is one of what I'm looking for and deserved also for my MP3 collection.

[@brendancostello6069]

if you speak english correctly via your reply
what the fu

[@evasanchezsaez8685]

Very good! Thanks!

[@shivanisingh-pb7ic]

Very clear and easy to understand, the speed is perfect, thank you very much!

[@cherifabdou7315]

Wow that's amazing , thank you so much.

[@bhanukaumayanga9912]

It was very useful for me...... thanks for your valueble video

[@ransikasrimali6030]

Thanks for this amazing lesson

[@carolnasahin9156]

Excellent resources. Is all I was looking for. Thanks a lot. Great help for no native English Teachers👌👌

[@AlessandroDus]

Thank you Andrew!
Another useful lesson.
Greetings from Italy

[@AlphonseLatte]

Very useful for me. Thank you for this lesson!

[@eduardomorenotapiero848]

i love larning english with t you. i am happy

[@ebichibuchi1023]

This is a very useful English tool one should have.
Thank you so much.

[@safa9544]

It’s vey helpful like I’m receptionist thanks a lot

[@australianenglishwithjason9518]

Excellent lesson. Thank you.

[@michaelgeorge7547]

Thankyou very much

[@deanhidayat6069]

That is what i looking for. I hope i can watch that consistently everyday

[@tatarin7243]

Салат

[@SanjayVerma-dp9cx]

Very nice!! Could you send any friendly telephonic conversation? Happy to help.....

[@bouchraoutach2266]

Very interesting video! keep it going! thank you very much.

[@ecktogamut]

Thank you, Andrew!

[@juliyasherin7660]

Thank you

[@user-mm3zy3rl2i]

It's great lesson. Thanks.

[@CrownAcademyEnglish]

Excellent, I am glad that you like my lessons. Thanks for the comment.
Best wishes,
Andrew

[@fawziaaman3828]

Very useful lesson, thanks a lot

[@ewest9138]

Thanks so much

[@abubakerhawas1112]

Absolutely useful thank very much

[@amelchiheb834]

Very helpful,thanks million.

[@michaelgeorge7547]

Excellent ! Great job sir thank you so much

[@CrownAcademyEnglish]

You're welcome. I'm delighted that you like my lessons. Thanks for the comment. 🙂
Andrew

[@talmoneusebio3069]

It is fantatisc. Keep doing it please, I learn a lot with your lessons.

[@SVLOGS1M]

Thanks Teacher

[@khulood2684]

thank you very match that lesson it's really useful

[@kulwantsingh-mm7eb]

Thanks

[@sujinujin]

Thank you for sharing it!

[@user-xx1yv8uj3j]

Such an amazing and helpful video from an English expert with nice and clear vocal teacher. Thank you so much for your post which helps me so much for my study and job as well. Wish you all the best.

[@delbaharsk218]

Bf

[@delbaharsk218]

Bf

[@delbaharsk218]

Hdbg

[@delbaharsk218]

Bangla

[@Tuan.ka_1976]

it's very nice. it so details and clear.

[@luksurias]

Thank you, nice and good explanation how to.

[@tewodroswolderufael7198]

thank you.

[@albertoalbertoni9529]

Thanks!

[@dohagida7624]

Thank you so much 🎉

[@CrownAcademyEnglish]

It's a pleasure. Thanks for the comment. 🙂
Best wishes,
Andrew

[@aligamal811]

Useful lesson , many thanks ,sir

[@engineerfuadmousa7665]

Very useful lesson
Thanks a lot 👍

[@nanjidmon]

Engineer Fuad Mo

[@aryaarya2958]

Excellent

[@Newnewloveroots]

Useful....thank you

[@aniketkatamale4333]

Very useful for me. Thank you 😊

[@Anatrigger]

Thank you so much, that was very useful

[@CrownAcademyEnglish]

Thank you very much for your comment. I am pleased that my lessons are helping you.
Best wishes,
Andrew

[@ashrafalishaik8733]

Really awesome ji, u will only the right person for everyone they can learn English easily. Please continue ur teaching for us?

[@FatimaZahra-eg8bk]

Useful lesson. Thank you Sir

[@sarisri7037]

Thanks, it really helps 😊

[@user-rb1iu3ee6j]

Thank you very much for your great video.

[@juliebilodeau8229]

Thanks for the good information.

[@violetaborisova4846]

Thank you!!!!!!!!

[@ismailhossain2324]

I would like to say that it is a useful lesson. Thanks.

[@magilampoo4966]

Thanks for this video ... it is very nice and useful

[@bhimsenkc342]

Wow very nice conversation

[@mansooransari777]

Awesome. Pl also give a lecture on causative verbs.

[@romaissa3940]

Thank you sir

[@mohammedabdullah7099]

Thanks for helping

[@hanabj20]

thanks

[@olgao2056]

I love it 😍😍

[@abbasjafari3384]

thanks very very much

[@abobakryawari2279]

you are the best sir.

[@ahmetkuses943]

Thank you,It’s very useful

[@bablurahman2379]

It's very essential...

[@tarcisioferreira6198]

GREAT LESSON.... THANKS

[@visitandshare4778]

Excellent lessons, keep it going, watch your videos every day

[@unknownunknown3903]

Very useful 😘

[@abobakryawari2279]

super

[@rajurj3772]

Great . Perfect output

[@aef2181]

Great 👍 👌

[@nayakantiravi3792]

really very nice

[@evachalar9742]

Well organised thk

[@thinkaboutugas]

Wow! So insightful sir. Thankyou so much for this lesson! :)

[@ellayen4768]

this video very important for me thank you

[@ferdinandocostanzo4644]

Thanks so much ;)

[@ibraahimbaraka6479]

You are the best teacher of English

[@paradiso1926]

Very good thanks

[@aleina10]

Thanks!!! This video was super useful for me! I would like more videos about office situations, that gonna help me a lot in work

[@oscarroblesperez4999]

Hi Andrew, once again thanks a lot for this kind of videos are so helpful, could I use for a formal request this sentence " if you were so kind could you send your price list, please". Many thanks in advance.

[@australianenglishwithjason9518]

Hello Oscar. I think you mean "Would you be so kind as to send your price list, please." It's a very formal and polite sentence. Best wishes and good luck with studying English.

[@hsudjejjejejfjdjdjdj9328]

Danke dir bre

[@liuyueying8165]

Very detailed introduction

[@khadijabelgarne7966]

Thank you vers much,it's useful and easy to learn english with you

[@truongoanbaoan]

I come from Vietnam. I like this video because it is very helpfuly.

[@CrownAcademyEnglish]

Hello. Thanks for your comment. I am happy that you like my lessons. Here is the full list: ruclips.net/user/CrownAcademyEnglishvideos
Best wishes,
Andrew

[@soukainagraissa2729]

thank u very much very cool and easy its super genial thank u

[@anastasiakudrina9150]

It's awesome! Thank you sir!
Please, my question is which probably means ' was going ' in the following question :' who was mr. smith going to new house with '- past continues OR the future in the past ? And is 'was going ' the same as 'was going to GO'? Thanks a lot sir!

[@mariacristinapereira2202]

YES MRS.KUDRINYOU ARE ABLE TTO USE... GOING TO OR GOING TO GOA... AND ARE GOING TO USE 'was going to' ABOUT SOMETHING THAT HAPPENED IN THE PAST WHEN ANOTHER ACTION WAS HAPPENED AS WELL.

[@gaminibologngnage4170]

Thanks v

[@ibraahimbaraka6479]

Thanks a lot

[@Aya-wb8uq]

play in 1.25 speed

[@ibraahimbaraka6479]

Good lesson

[@jihaneboudaa1441]

❤❤❤

[@svetiksvetikjans8008]

Great lessons.
Could you teche something about logistics lessons.

[@santhinicity2307]

Thank you sir..for this videos... it’s useful for me and what I have to do for listening the pronunciation Bec that’s my problem ... give any ideas....

[@nazneenafroz2438]

love the voice

[@elnaznazari4393]

Thank you so much sir

[@uguryalcn8945]

Thanks bro god bless you.

[@sharii06heredia71]

♥️♥️

[@ibrahim_im]

🤗

[@user-bu8qw1zg9x]

Awelsome

[@kenesufernandez1281]

♥️

[@paolatejada9427]

I'm in training at a call center !!
I need vocabulary ..

[@clodiamandes7153]

I need to work on the calls flow...it's hard...I hope to make it to the end!

[@gcellaccessories3659]

What is your Nationality?Are you working at call center?