How To Make An Effective Customer Journey Map In 1 Hour (FREE Templates)

Поделиться
HTML-код
  • Опубликовано: 3 янв 2025

Комментарии • 51

  • @HubSpotMarketing
    @HubSpotMarketing  2 года назад +11

    Download our FREE Customer Journey Map Template now: clickhubspot.com/wn3

  • @agnesszerafin8410
    @agnesszerafin8410 Год назад +25

    This video is so well-made. Jamal is informative and funny at the same time, the whole presentation just feels so natural. Moreover, the setting, the lights, the pace of the video, the cuts, the animations, and the precisely written description field are on the spot too. I was looking for customer journey-related videos from a UX perspective, and you got me into the delight phase with this video. Thank you Hubspot team for making so much effort into your content creation, this is top-notch quality. 😍

  • @SoyAdrianStubbs
    @SoyAdrianStubbs Год назад +9

    Jamal effortlessly combines information and humor, making it feel incredibly authentic. The setting, lighting, pacing, cuts, animations, and meticulously crafted description field are all spot-on.

  • @wholesomematt
    @wholesomematt 8 месяцев назад +4

    Hey Jamal + Hubspot 1) you're such a great presenter, very engaging and not dialed up to 100000% , you seem so authentic and genuine. Thank you for this information and for the free templates!

  • @HubSpotMarketing
    @HubSpotMarketing  2 года назад

    Download our FREE Customer Journey Map Template now: clickhubspot.com/knh

  • @andrewsears58
    @andrewsears58 2 года назад +7

    Jamal is a life saver, wow. I'm astonished by the amount of effort that was put into this video. I was entertained and it got me ecited to learn. I love The Office scenes that actually felt like I was watching The Office. I was having fun and Jamal so far has been my favorite, I've taken 2 Hubspot courses. One on social media marketing, and another on inbound marketing. I will say that this video was self-guided and felt more fun than just clikcing next and staring at somebody talk to me.
    I only feel this way becasue of how great Jamal is at speaking to his audience, he put a smile on my face and took the stress off my shoulders. He feels like a friend, someone I can trust. I'm going to subscribe just so I can hopefully catch another video feraturing Jamal. Thank you so much Hubspot!!!

    • @HubSpotMarketing
      @HubSpotMarketing  2 года назад

      Hey Andrew! It puts a smile on my face that I was able to help! Thank you for watching and supporting. Good luck with your marketing journey 🔥

  • @Shedelia
    @Shedelia 3 месяца назад +2

    As a marketing student this was so helpful and entertaining to watch, thanks!

  • @Driesketeer
    @Driesketeer 2 года назад +7

    Jamal when I look at you I think ONE word.. "SUAVE"! Love from Portugal

  • @fibech
    @fibech 2 года назад +3

    Hubspot has always been helpful for me, thanks guys for all the effort.

  • @usalinksystem5312
    @usalinksystem5312 2 года назад +7

    Good topic to pay attention to! Understanding what the sales experience is like from the customer's viewpoint is a great way to learn what's done well and how you can improve your sales model to achieve successful business outcomes.

  • @joeintha
    @joeintha Год назад +2

    Such a beautifully made video, clear and concise, engaging and extremely easy to understand with examples provided. Totally delighted.

  • @joyaroha6683
    @joyaroha6683 Год назад +1

    Thank you - Your knowledge & time in putting this vlog together is appreciated.

  • @greatestsportslegends
    @greatestsportslegends 11 месяцев назад +1

    Really awesome video. Thank you for this and all the links/resources. Much appreciated.

  • @misse2449
    @misse2449 2 года назад +2

    Delightful presentation :)

  • @sales_made_easy
    @sales_made_easy 11 месяцев назад

    Great video and thank you for the download. One small suggestion: I would suggest a bulleted list in the PPT notes section to guide the user on how to fill in the charts.

  • @gabrieleusebio6017
    @gabrieleusebio6017 4 месяца назад

    The man is a good guy! Great Person , Funny Guy! You are doing a awsome Job!

  • @sharonpereira1772
    @sharonpereira1772 7 месяцев назад

    Very informative! Thanks a lot :)

  • @joxxyyz
    @joxxyyz Год назад

    I love the delivery technique of this video 😁

  • @lokisingh9944
    @lokisingh9944 11 месяцев назад

    Your videos are amazing!!!!!!

  • @Hik4rol
    @Hik4rol Год назад

    Thank you for this video. Informative, light and straight to the point!

  • @smz1311
    @smz1311 Год назад

    great video jamal

  • @KellW2012
    @KellW2012 Год назад

    Jamal goes the extra mile to make his earring shake. A+ 😂

  • @tomgray9275
    @tomgray9275 Год назад +1

    How do you determine what the customer is thinking or feeling?

  • @ahmedhamadmarketing
    @ahmedhamadmarketing 2 года назад +1

    really great information, thanks for your effort

  • @annagarg7000
    @annagarg7000 Год назад

    I might just watch these videos for Jamal. So much fun!

  • @harithap142
    @harithap142 2 года назад +2

    Hi Jamal! I really found this video useful. I would like to know how the Customer Journey Map can be used effectively in a Full Funnel Marketing Strategy?

    • @HubSpotMarketing
      @HubSpotMarketing  2 года назад

      Hi Haritha! Great question! Here are some Customer Journey Map examples and templates that could help :) and if you need more help, please let us know! clickhubspot.com/eqe

  • @dimitrislogothetis8261
    @dimitrislogothetis8261 Год назад +1

    hi Jamal , i really liked your video BUT.... the link doesn't work. at the end I click download and .....nothing i happening. May i have an alternative link? are there any restrictions for Greece?

  • @JumboUcheDaniel678
    @JumboUcheDaniel678 8 месяцев назад +1

    Brilliant.

  • @jacoblarrinaga4910
    @jacoblarrinaga4910 2 месяца назад

    Jamal you da man

  • @whitespell
    @whitespell 8 месяцев назад +1

    Funny that had happend throug this specific video: I'll tell you why I'm NOT signing for the free templates: I'm not willing to provide my phone number. It feels, to be honest, quite invasive. Like is too personal for just take a quick look before consider anything. Email is fine, my name meh, can use a nickname... my number is just for when I feel confortable and interested enough to go that far.
    It's a pitty. The video is super clear, informative and the host is the definition of smooth. I'll suscribe to the channel, and keep a close eye in the videos, but I'll skip the site.
    What a waste.

  • @TheMindsetAcademy-vv5jb
    @TheMindsetAcademy-vv5jb 7 месяцев назад

    Amazing indeed

  • @nicholasbrathwaite6453
    @nicholasbrathwaite6453 4 месяца назад

    Customer buyer's journey is nice, if I have a blog how am I going to get a customer through those stages? Do I have to write more than one blog post to get a customer through those stages in the buyer’s journey?

  • @AnnaWatersong
    @AnnaWatersong 10 месяцев назад

    Amazing !

  • @InOrlando
    @InOrlando Год назад

    Dude you make it look easy. I must have cognitive issues.

  • @mygolfgroup
    @mygolfgroup 2 года назад +1

    Whats the difference between a Customer Journey and Buyers Journey?

    • @Doobd6
      @Doobd6 11 месяцев назад +1

      The buyer's journey is the entire buying experience from pre-purchase to post-purchase. It covers the path from customer awareness to becoming a product or service user.
      In other words, buyers don't wake up and decide to buy on a whim. They go through a process to consider, evaluate, and decide to purchase a new product or service.
      The customer journey refers to your brand's place within the buyer's journey. These are the customer touchpoints where you will meet your customers as they go through the stages of the buyer's journey. When you create a customer journey map, you're taking control of every touchpoint at every stage of the journey, instead of leaving it up to chance.

  • @shofikhasan4527
    @shofikhasan4527 2 года назад

    Nice video

  • @TazBo-wd2ig
    @TazBo-wd2ig 2 года назад

    Can't make a persona for a student as they don't work using hubspot.

  • @jjDemir
    @jjDemir Месяц назад

    Okay I must be daft... the link is a google doc, how does this help me WITHIN HubSpot?

  • @ajjamoore
    @ajjamoore Год назад

    great video but could do with the cursing at the end.

  • @Mohed-q2e
    @Mohed-q2e 2 месяца назад +1

    You are speaking so fast

  • @peerleliveld9594
    @peerleliveld9594 Год назад

    lk