10 Minute English Workout for Customer Service
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- Опубликовано: 3 окт 2024
- This Fluent American English pronunciation video gives you practice saying the most common sentences, phrases, and expressions in English for people working in call centers, calling centers, or just dealing with customer service. We'll go over these extremely common English expressions 5 times each so you can repeat what you hear and perfect your English to sound more natural. Use this every day, every now and then, or whenever you want to make sure you capture the English sound you desire!
See all of our American English pronunciation workout videos here: • Work Out Your American...
The sentences:
The call may be monitored for quality assurance.
Thank you for calling ABC Wireless.
This is Geoff. How may I help you today?
I can definitely help you with that.
May I ask who I am speaking with?
Do you mind if I ask you a few questions?
Do you mind if I put you on hold for a moment?
Thank you for holding.
Based on that, I would recommend this.
We can send a tech this afternoon.
It can be delivered by Thursday.
How does that sound?
How about we follow up with you later today?
Do you have a price range in mind?
I have a few questions to complete your order.
I understand your frustration.
I apologize that right now, I don’t have that option.
This is the only alternative I have.
Would you like me to add that to your order?
Bear with me while I look into this issue.
I appreciate your patience.
I will ensure this gets resolved quickly for you.
I’m doing everything I can to resolve the issue.
Do you have any further questions for me?
There will be a survey after our call.
Have a nice day.
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Who am I? My name is Geoff Anderson. I got my MA in Teaching English as a Second Language in 2012, and have been teaching since 2010. I've studied Italian to around level C1-C2. I was also an IELTS examiner for the speaking/writing tests for 3 years.
#fluentamerican #englishworkout #americanenglish
Thank you for the workout! Not gonna lie, it was hard to keep up with the longer sentences, had to break them into 2 parts.
that's ok! more material to practice with and good awareness by you!
Hi, jeoff, I practiced with you and made this fantastic video.
thanks!
Just what we needed coach! This is one of those videos of yours where you can learn the different pitches🔥
so glad to hear that Denny! great to have you around more too!
Hello, I enjoy all of your workout videos they are outstanding. I can improve my accent, and your accent is ideal for my voice. Thanks coach.
It is pretty good!!! but i think it is very slow.
got you! will consider some other formats; are there topics you would find helpful
This is great. Thanks a lot! :D
hope this could get everything you needed!
Hello, this is very important sentences working on a call center knowing pitches change, stress words speaking and lower placement this is a crucial video. Is that T dropped from the word "center"? thanks coach.
yep; N + T often leads to a silent T
I just found this and it's very useful, although I'm not in customer service🙂In 4:12, in the sentence, 'How does that sound', I hear that you reduce 'does'. Does it sound something like /əz/
Hi; thanks as always! Yep, that's a pretty common reduction!
Go on bro ther I'm joining you Lwayx.
thanks!