Fixed: Invalid Value GTIN: Merchant Centre Disapproved Products

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  • Опубликовано: 19 ноя 2024

Комментарии • 65

  • @UltraJayMusic
    @UltraJayMusic 4 месяца назад

    hi. thank you for the vid. problem i have is theres like 4 different options! so theres no obvious bar code but there numbers, and there about 10, 11, 12 long. ive no idea which is the GTIN and impossible to get in touch with the china manufacturer. and all the opions of those numbers to chose are all the same on each item. please advise. thsk

    • @tillison
      @tillison  4 месяца назад

      Hmm. Scan each one, then search Google for the number and see what comes up?
      GTINs are typically 14 digits long, although they can be shorter or longer depending on the specific product and the system in which it is used.
      See: tillison.co.uk/blog/gtin-google-shopping/

    • @UltraJayMusic
      @UltraJayMusic 4 месяца назад +1

      Thank you for your quick reply. finding it difficult to scan them. one the numbers is 18807135665.... so now changed it to 1526002599.... and refreshed the google prod sheet... i guess i wait another wklor so and see. then try the final one 2206393621!

  • @Claire-y9j
    @Claire-y9j 12 дней назад

    Hello, I make my own art, and it's not a unique design, but Google still requests this? Thanks any advice would be appreciated 😊

    • @tillison
      @tillison  12 дней назад +1

      For products you make yourself, there is no GTIN.
      Set [identifier-exists] as "no". That should solve the problem.

  • @ericakhuong2026
    @ericakhuong2026 6 месяцев назад

    Hi, we sell bundles and multipack, what GTIN shoud we use? Thank you for answerign.

    • @tillison
      @tillison  6 месяцев назад

      If the multipack/bundle has a GTIN, you should use that. If it doesn't have a GTIN, I would try identifier_exists:no and leave the GTIN empty.

  • @SagesAura
    @SagesAura 9 месяцев назад

    Hi, I am a small business and some of my products are digital artwork like Animated GIFs and JPEG files, the JPEG files I sell as Wallpapers for Phones for example. Would this be considered a “one-of-a kind product with no identifier”? Do you have any advice for this type of product when setting it up on Google Merchant? Thank you.

    • @tillison
      @tillison  9 месяцев назад

      Products which you make only have a GTIN if you register a GTIN. If you do not register a GTIN (EAN for the UK), then leave that field blank and set Identifier exists as FALSE.

  • @ArleneGojocco
    @ArleneGojocco 9 месяцев назад

    I included a Barcode number from a photo of the box of the product (so I know that that is the actual barcode for that product) which the supplier took a closeup photo for me and I included it in my GMC product data. Then I got an invalid GTIN. So I took it out. Now I don't know what to do as my product has still that Missing Identifier Limited Performance classification.

    • @tillison
      @tillison  9 месяцев назад

      It is normal for the GTIN to be the barcode. Could that particular barcode be something other than the GTIN?

  • @vision_agency-o4o
    @vision_agency-o4o 28 дней назад

    We sell peptides and this type of product does not have gtin. What should I do? Should I select the option
    This is a one-of-a-kind or vintage product with no identifier ?
    If I choose it, is there a possibility of misrepresentation and the account will be suspended?

    • @tillison
      @tillison  28 дней назад

      Leave GTIN empty
      If you get advisories in Merchant Centre, appeal them
      You should also set the field [identifier exists] as 'no'.

    • @vision_agency-o4o
      @vision_agency-o4o 28 дней назад

      @@tillison When GTIN is empty I have a notification it say " Limited performance due to missing identifiers [gtin, mpn, brand]"
      Add a brand and either a GTIN or MPN. If this product is one-of-a-kind or vintage, you don't need to add an identifier.

    • @tillison
      @tillison  28 дней назад

      Ah, OK. You need to have 2 of the 3 identifiers, sorry. If there's no GTIN, you should still populate Brand and MPN.
      Brand can be your own, if you wish.
      MPN can be your own unique reference code
      The annoying thing is, "limited" by how much? There's no quantifiable limitation with this. It could be 40% limited, or 80% or 1%.
      I'd update the Brand and MPN values, set identifier exists as 'no' and see what happens.
      If your listings are showing in Google Shopping Ads and/or organic listings, you're almost certainly good to go and this isn't a huge issue - invest your time and effort on product pages to increase conversion rate instead of sweating this one 😀

  • @Stingergrips
    @Stingergrips Месяц назад

    We sell golf grips and 5 out of 10 GTIN's are showing invalid. I bought 10 and only 5 are working?

    • @tillison
      @tillison  Месяц назад

      We'd need to see the data, but it could be;
      - GTINs are incorrect
      - GTINs are new and Google doesn't have them in their system yet, so can't validate them

  • @M.G.Global
    @M.G.Global Год назад +1

    Basically am a freelancer who is into marketing and promotion, I was trying to run a Google ads for a client who is a Shopify dropshipper but all the products got disapproved because of gtin mostly but I can't find the gtin in the store product and basically tired of the whole thing. Can you bail me out here

    • @tillison
      @tillison  Год назад

      Access to GTINs is an issue we come across regularly with dropshipping. The product source/manufacturer should be able to provide those, and we're always amazed why they don't make this easier.
      We'd need to take a look to give you feedback. Contact the team at tillison.co.uk and we'll see what we can work out.

  • @Fedgery007
    @Fedgery007 Год назад

    Helpful video!
    I’m hesitant at putting in a GTIN for some of my products because google will use that to identify EVERY OTHER seller selling that product. Then it’s just a race to the bottom with price.
    The customer can just choose the cheapest store selling that product.

    • @tillison
      @tillison  Год назад

      That's pretty much why Google does it. If you don't include the GTIN though, you're not even in that race 😕

  • @ZandL-mm9yv
    @ZandL-mm9yv Год назад

    Hello, what if you are a small business that made the products and there are variations of the product; what GTIN do you use? Also, there's an option to add a GTIN, brand or MPN. Could you please explain brand and MPN?

    • @tillison
      @tillison  Год назад

      If you made the products, no GTIN needed for any of the products.
      MPN is your part number.
      Brand is your brand.
      Simple 👍

  • @LooksmaxxingMenGuide
    @LooksmaxxingMenGuide Месяц назад

    what about digital products, what GTIN should we use?

    • @tillison
      @tillison  Месяц назад

      If it's your own digital product and you haven't registered a GTIN, then don't use one. Set identifier_exists as No.
      If it's someone else's digital product and there is a GTIN, you must use that.

    • @LooksmaxxingMenGuide
      @LooksmaxxingMenGuide Месяц назад +1

      @@tillison thanks

  • @MegTatum
    @MegTatum 8 месяцев назад

    I don't have a gtin for the product I'm selling, how can I still advertise this product in google ads?

    • @tillison
      @tillison  8 месяцев назад

      If there is no GTIN for the product, you don't need to fill in that field.
      If there is a GTIN and you don't provide it in your data, Google will limit the reach of your ads.

  • @keinname7661
    @keinname7661 Год назад

    I create my own Photoshop designs and have them printed on canvas. I sell the printed canvases on my website. Do I need a GTIN for these products? Thank you!

    • @tillison
      @tillison  Год назад +1

      You don't need one, no. You could choose to have one, but you don't need one for Google Shopping.

    • @keinname7661
      @keinname7661 Год назад

      @@tillison thank u!!!

  • @tonypegas4159
    @tonypegas4159 9 месяцев назад

    I have a huge problem with Google, we have vintage shoes and not. All have gtin. We have misrepresentation suspension

    • @tillison
      @tillison  9 месяцев назад

      We'd need to see the specific issue to advise on this - the Misrepresentation issue happens more than it should.
      Contact the team via tillison.co.uk and they'll do what they can to help 👍

  • @jrpcoins
    @jrpcoins 9 месяцев назад

    so you explained what GTIN is but not how to actually go in and add the GTIN?

    • @tillison
      @tillison  9 месяцев назад +1

      You should add it to your source data ideally - in the backend of your website. How you add it there depends on the platform your site is built on.
      There are multiple other ways too; supplemental feed or manually adding it in Merchant Centre.

  • @emilisb1592
    @emilisb1592 Год назад

    Where do you find the gtin from the supplier, do you ask them? I cant find it for my supplier

    • @tillison
      @tillison  Год назад +1

      The GTIN is on the barcode on the product and the packaging, usually. If you don't physically have the product, ask your supplier for it.

  • @ogulubora
    @ogulubora Год назад

    We are dropshippers , should we buy GTIN ?

    • @tillison
      @tillison  Год назад

      If the products you're drop shipping have GTINs, you should use them. If they don't have them already, you don't need them.

  • @electronicscentral7212
    @electronicscentral7212 Год назад

    What if the supplier selling the product does not have the GTIN number?

    • @tillison
      @tillison  Год назад

      If the product has a GTIN, it will generally be on the barcode on the box or packaging. If your supplier doesn't have that, try the manufacturer?

    • @electronicscentral7212
      @electronicscentral7212 Год назад

      @@tillison hi thanks for your reply the packaging is plain and has no barcode

    • @tillison
      @tillison  Год назад

      Then the product may not have one. Leave the GTIN empty or just don't use the attribute at all. If you're then getting an alert from Google, appeal to support.
      If the product does have a GTIN issued, you'll need to find it. If it doesn't have one issued, Google support should uphold your appeal.

    • @electronicscentral7212
      @electronicscentral7212 Год назад

      @@tillison ok putting a product as not having a GTIN will that affect the performance of that product in Google?

    • @electronicscentral7212
      @electronicscentral7212 Год назад

      What I mean is assuming a product doesn't have a GTIN and is set to no GTIN will Google give priority to products that do have one

  • @Ant_Ertainment
    @Ant_Ertainment 10 месяцев назад

    We cannot do this in Google merchant centre next😔

    • @tillison
      @tillison  10 месяцев назад

      Add rules with Merchant Centre Next? Yes, this concerned us too - outright panic, actually.
      Google has promised that it is coming soon. For now, revert to the normal Merchant Centre and you'll be able to set rules. Later, you'll be able to move the Next.

    • @Ant_Ertainment
      @Ant_Ertainment 10 месяцев назад

      @@tillison Yes sir. We've been fine on merchant centre next until we uploaded a product which required GTIN. We've since used an app on Shopify to resolve the issue but since then we have a "misrepresentation" issue that in all honesty doesn't seem like it will ever be resolved😔

    • @marktillison6703
      @marktillison6703 10 месяцев назад

      @@Ant_Ertainment oh, man. That damned "misrepresentation" issue can be a nightmare. Once Google's system triggers it, it very difficult to get anyone in support to help resolve it. Let us know how you get on with it?

  • @dudsfrenchieclothing
    @dudsfrenchieclothing 11 месяцев назад

    never showed what to put in lot of talking

    • @tillison
      @tillison  11 месяцев назад

      Where are you stuck?

    • @dudsfrenchieclothing
      @dudsfrenchieclothing 11 месяцев назад

      I am new to all this verbiage and i have a product with no GTIN code so I need to see and see what you are putting in to fix

    • @tillison
      @tillison  11 месяцев назад

      If it's your own product, it's unlikely it has a GTIN. You don't need one.

    • @dudsfrenchieclothing
      @dudsfrenchieclothing 11 месяцев назад

      so what do i put in my brand name

    • @tillison
      @tillison  11 месяцев назад

      Your own brand, if you make the product 👍

  • @drewtee2577
    @drewtee2577 11 месяцев назад

    I wish these youtubers posting these so called help videos would just get to the point! Obviously we no what a gtin is. their is no need to explain it.The point of tapping into your video is to find out how do we fix it of Google Merchant Center.Thats it!

    • @tillison
      @tillison  11 месяцев назад

      So, did you fix it?

    • @drewtee2577
      @drewtee2577 11 месяцев назад

      Yes, But not through these methods. I took the long road and corrected each product individually. But thanks for the advise. Oh yeah! Whats funny about my situation is that as soon as I fixed my product's Google Merchant Center hit with a Misrepresentation! GO FIGURE! I cant win for loosing LoL.@@tillison

    • @tillison
      @tillison  11 месяцев назад

      Oh, that sucks. And now just one appeal with a faceless support system 😐