Hey. You can find a list of the documents we can use to verify your account on our Help Center: get.exness.help/hc/en-us/articles/4877940033554-Which-account-verification-documents-does-an-Exness-account-need-
@@Exnessmy account was verified before I could deposit and withdraw after my last withdraw it start asking for my verification again after uploading my ID multip times it keeps rejecting it 😢 what really going on exness
Hello, the verification takes up to 24 hours. Our apologies if you have been waiting longer than that. In this case, please contact us via live chat on bit.ly/Exness-ContactUs
A pop up is continuously showing stating to do facial recognition for security, but i am not able find from where to do it as there is no option for it ,also i did facial recognition at the time of registration.anyone pls help
Poor verification system, very poor service ❌ Keep blocking account after putting ID card, NIN correct and everything No reply to dozen Emails ❌❌ No personal customer care line to call ❌ Very rough and tedious HFM is better
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
I uploaded my National ID digital slip and it was rejected. I got this message "...You can no longer submit more documents or try again" Does that mean I should look for another broker to trade with?
Greetings, please follow this link to find what documents you can use to verify your POR and POI : get.exness.help/hc/en-us/articles/4877940033554-Which-account-verification-documents-does-an-Exness-account-need-
If your account is not verified, a deposit limit of 2000 USD is imposed without Proof of Identity and completion of an Economic Profile. You can make a deposit using any electronic payment system and trade for 30 days from your first deposit. Please verify your Proof of Identity and Residence as soon as possible
Hello, the verification takes up to 24 hours. Our apologies if you have been waiting longer than that. In this case, please contact us via live chat on bit.ly/Exness-ContactUs
Hello, the verification takes up to 24 hours. Our apologies if you have been waiting longer than that. In this case, please contact us via live chat on bit.ly/Exness-ContactUs
Hi, Please be informed that we don't accept clients from the following countries: get.exness.help/hc/en-us/articles/360014332099-Are-there-any-countries-Exness-does-not-accept-clients-from-
Greetings, please follow this link to find what documents you can use to verify your POR and POI : get.exness.help/hc/en-us/articles/4877940033554-Which-account-verification-documents-does-an-Exness-account-need-
Hello, the verification takes up to 24 hours. Our apologies if you have been waiting longer than that. In this case, please contact us via live chat on bit.ly/Exness-ContactUs
Hello, you can deposit with certain payment systems. However, you'll need to verify your account within 30 days from your first deposit. After 45 days, you'll not be able to deposit and trade again if you don't verify it. You can always withdraw with the same payment system you used to deposit.
Greetings, No, we do not offer more than one Personal Area per email address. You can register a new Personal Area with a new email address; however, both will remain separate, with their own Personal Area Password and Support Pin.
Hello, you can deposit with certain payment systems. However, you'll need to verify your account within 30 days from your first deposit. After 45 days, you'll not be able to deposit and trade again if you don't verify it. You can always withdraw with the same payment system you used to deposit.
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Hello , if you are having an issue with verification feel free to reach. out our support team here : bit.ly/Exness-ContactUs We recommended that you don't share personal details publicly. If your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Hello, we usually reply to emails within 24 hours. If you need further help with your request, please send us a private message with your account details.
Hello. Sorry to hear you're facing issues verifying your account. We prepared a quick guide to address common issues and guide you through each stage. Check it out on our Help Center: bit.ly/3u1U2a1.
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Hi Team Exness, I uploaded my POA but it was rejected, trying to upload another one but it says that I can no longer submit more document or try again so how do I resubmit?
Hi, you must be 18 years and above to register and trade with us. Please be informed that we don't accept clients from the following countries: get.exness.help/hc/en-us/articles/360014332099-Are-there-any-countries-Exness-does-not-accept-clients-from-
Greetings, please follow this link to find what documents you can use to verify your POR and POI : get.exness.help/hc/en-us/articles/4877940033554-Which-account-verification-documents-does-an-Exness-account-need-
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Hello. Sorry to hear you're facing issues verifying your account. We prepared a quick guide to address common issues and guide you through each stage. Check it out on our Help Center: bit.ly/3u1U2a1.
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Greetings, please follow this link to find what documents you can use to verify your POR and POI : get.exness.help/hc/en-us/articles/4877940033554-Which-account-verification-documents-does-an-Exness-account-need-
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Greetings, please follow this link to find what documents you can use to verify your POR and POI : get.exness.help/hc/en-us/articles/4877940033554-Which-account-verification-documents-does-an-Exness-account-need-
Greetings, please follow this link to find what documents you can use to verify your POR and POI : get.exness.help/hc/en-us/articles/4877940033554-Which-account-verification-documents-does-an-Exness-account-need-
Hi there , thank you for contacting Exness , if your verification issue is via Email please follow this article to help solve the OTP issue: get.exness.help/hc/en-us/articles/360013291172-I-haven-t-received-a-verification-code-by-email
Hi, I have completely approved, but when I tried to connect with MT5 and I start press on any options It showed your account is disabled Please contect Broker. How can I solve this?
Hello. Sorry to hear you're facing issues verifying your account. We prepared a quick guide to address common issues and guide you through each stage. Check it out on our Help Center: bit.ly/3u1U2a1.
I uploaded my ID and it was rejected saying I'm not up to 18 years and I will be 18 this year by December, and I can only use exness for 30 days without verification, what will I do pls
Hi, you must be 18 years and above to register and trade with us. Please be informed that we don't accept clients from the following countries: get.exness.help/hc/en-us/articles/360014332099-Are-there-any-countries-Exness-does-not-accept-clients-from-
My ID was rejected and there's a warning on my page that I can no longer submit anymore documents and the decision can't be reversed ...I love exness but you guys are very strict,what can I do
Hello there, we are sorry to learn about your issues. The processing time depends on the payment method. Could you please DM on Instagram, Facebook and Twitter about us more details so we can look into it: - Payment method: - Withdrawal/deposit dates: - Account number: - Email address: - Screenshots Thank you! The Exness Team
hi... please i need help, when i was creating my exness acc i mistakely put another country as country of residence and continued, but imin south africa and im unable to verify the cellphone number
I uploaded my digital national Id card and it was rejected. I got this message... you can no longer submit more documents or try again Does that mean I should look for another broker to trade with
Hello. Sorry to hear you're facing issues verifying your account. We prepared a quick guide to address common issues and guide you through each stage. Check it out on our Help Center: bit.ly/3u1U2a1.
Sir i withdraw my money at 24june but it will not come back to my bank account but exness show (Done) Today i trye many time to withdraw money to my bank account and my binance account but exness rejected me
Hi, we'd be happy to see what happened with your account. Please contact us at via Instagram and we will be assist in solving the issue, instagram.com/exness/.
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
My poi has verified yet I cant proceed to POR, or even if its rejected I have funds and cant withdraw because POI not verified but I deposited too please tell me something better.
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Hi Rubel Yes, you can use your Bangladeshi passport to verify your account while living in Dubai. You can learn more here: get.exness.help/hc/en-us/articles/5714316735378-Can-I-verify-an-Exness-account-from-a-foreign-country-
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Im at 18 above and i live with my parents in south africa so i dont have a proof of adress on my name its on my parents name and i upload their and keeps getting rejected
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Why you always reject our National ID
Because national id means driving license or passport
Why reject for residency proof ???
@@Sanjay-xp5lfthey’re so messed up
Hey. You can find a list of the documents we can use to verify your account on our Help Center: get.exness.help/hc/en-us/articles/4877940033554-Which-account-verification-documents-does-an-Exness-account-need-
@@Exnessmy account was verified before I could deposit and withdraw after my last withdraw it start asking for my verification again after uploading my ID multip times it keeps rejecting it 😢 what really going on exness
Verify residential address
What can i use as my proff of residence
Why reject my id when its clear and all the instructions were followed... I tire, verification the take forever
The moment i put in my documents the app restarts
Verify is a great problem in exness 😢😢
Ab kya kare
Why you rejecting my digital Nin
Hi residential address verification didn't bring where to upload
Why verification take weeks to process
Security purposes
Hello, the verification takes up to 24 hours. Our apologies if you have been waiting longer than that. In this case, please contact us via live chat on bit.ly/Exness-ContactUs
i am waiting for 10 days
my account is not verified
How I do my proff my residence
But not verified residents address???😢
Bro you got verified yet in residence adress??
Same😢
A pop up is continuously showing stating to do facial recognition for security, but i am not able find from where to do it as there is no option for it ,also i did facial recognition at the time of registration.anyone pls help
I have the same issue on address,poor service ...the whole week trying to verify just got stuck on adress
my debit card verification is not working i cant withdraw my money
Poor verification system, very poor service ❌
Keep blocking account after putting ID card, NIN correct and everything
No reply to dozen Emails ❌❌
No personal customer care line to call ❌
Very rough and tedious
HFM is better
Same issues I'm having boss 😡😡. My own is that I already deposited and because they can't verify me I can't withdraw
Proof of residency documents can't upload please tell me why
Option not showing of upload documents
I am facing to reupload residential document.
I uploaded it 24 hours gone but still I can't reupload my residential documents.
What should I do now?
Exness why you always rejecting my POR what should do i upload all the documents but always you rejecting
Exness where to upload proof of residential address is not here ooo
my poi is verified but we are not getting the option to verify the POR so what shoULD I DO ? SO PLEASE HELP ME .
Can we upload I'd card on both proof of identity and proof of residence?
If your ID card has your English address written on it then it can work.
@@Exness I had uploaded but did not accepted it always says need full address
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
I tried many times but nothing happend always send me back rejected document.
@@marlonantonio8843whether your problem is resolved or not ? Brother/sister
I uploaded my National ID digital slip and it was rejected. I got this message "...You can no longer submit more documents or try again" Does that mean I should look for another broker to trade with?
Hi, we'd be happy to see what happened with your account and assist you further. Please contact us bit.ly/Exness-Contactus
Same issues I'm having boss 😡😡. My own is that I already deposited and because they can't verify me I can't withdraw
Aoa what is the residential documents???? I have no residantial document
Greetings, please follow this link to find what documents you can use to verify your POR and POI : get.exness.help/hc/en-us/articles/4877940033554-Which-account-verification-documents-does-an-Exness-account-need-
can i use this in the uk??
Greetings, Please be informed that we don't accept clients from the following countries: bit.ly/countries-not-accepted
can I do the second verification and not continue again?
Can you deposit money without verifying your residence address only😢
If your account is not verified, a deposit limit of 2000 USD is imposed without Proof of Identity and completion of an Economic Profile. You can make a deposit using any electronic payment system and trade for 30 days from your first deposit. Please verify your Proof of Identity and Residence as soon as possible
It's ridiculous 😂 for new traders to fully verify their accounts before learning to trade.
How much time is needed for fully verification?
Hello, the verification takes up to 24 hours. Our apologies if you have been waiting longer than that. In this case, please contact us via live chat on bit.ly/Exness-ContactUs
@@Exness it's been 2 days still under review 😑😡
Why verification takes hours
Hello, the verification takes up to 24 hours. Our apologies if you have been waiting longer than that. In this case, please contact us via live chat on bit.ly/Exness-ContactUs
For Indians for varify adress which document required...
Why reject my drivers license when it's really clearly uploaded?
i cant change the country code to verify my Phone....
Hi, Please be informed that we don't accept clients from the following countries: get.exness.help/hc/en-us/articles/360014332099-Are-there-any-countries-Exness-does-not-accept-clients-from-
Do I have to make a deposit before I get fully verified?
Hello no , please follow this link to learn more : get.exness.help/hc/en-us/articles/360004039991-How-do-I-completely-verify-my-Exness-account-
I m italian.. it s possible to register on exness?
yes
Rejecting nin slips rejecting every details i provided why now Exness this is getting to much
Bro you got verified yet??
Same issues I'm having boss 😡😡. My own is that I already deposited and because they can't verify me I can't withdraw
What if I don’t have any bills for proof of residence because I am only 18 what else can I do to fully finish verifying my account
Use passport or identity card
it is not working@@Billy.butcher13
I have been sending my bank statements for days now it keeps on failing y
I just try to verify so many times but it's failed why
The sms isn’t sending to my phone, what should I do ?
Hi. We'd be happy to look into what happened with your account.
Kindly reach out to us here:bit.ly/Exness-Contactus
Can l use affidavit on proof of residence
Greetings, please follow this link to find what documents you can use to verify your POR and POI : get.exness.help/hc/en-us/articles/4877940033554-Which-account-verification-documents-does-an-Exness-account-need-
But why reject mpesa statement
I uploaded my proof of residence, for over 24hrs, it haven't been approved..
Hello, the verification takes up to 24 hours. Our apologies if you have been waiting longer than that. In this case, please contact us via live chat on bit.ly/Exness-ContactUs
Why do you reject my national ID numerous times and I can't withdraw because of that
Exness has the verification process
It's possible to withdraw money without verification
Hello, you can deposit with certain payment systems. However, you'll need to verify your account within 30 days from your first deposit. After 45 days, you'll not be able to deposit and trade again if you don't verify it. You can always withdraw with the same payment system you used to deposit.
Sir I uploaded my documents last month but still documents is under review 😔
Can i use the same id for two accounts?
Greetings, No, we do not offer more than one Personal Area per email address. You can register a new Personal Area with a new email address; however, both will remain separate, with their own Personal Area Password and Support Pin.
@yunuscentral8628 You can just change your email address, and your ID information does not need to be changed.
can i start trading with exness when i get a verified notification
Greetings, yes!
How to get access given without last name ??
Greetings, Please reach out to us here so we can assist you further: bit.ly/Exness-Contactus
can you withdraw without verifying your residence adress?
Hello, you can deposit with certain payment systems. However, you'll need to verify your account within 30 days from your first deposit. After 45 days, you'll not be able to deposit and trade again if you don't verify it. You can always withdraw with the same payment system you used to deposit.
Exness refused to approve my residence for over month, i can't transfer usdt
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Is it safe to share your exness account ?
Hello , if you are having an issue with verification feel free to reach. out our support team here : bit.ly/Exness-ContactUs
We recommended that you don't share personal details publicly.
If your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Why my National ID always rejected?
Hi can I change my residence address??? It limited my verification
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
@@Exness they don't reply mail..it takes forever
Hello, we usually reply to emails within 24 hours.
If you need further help with your request, please send us a private message with your account details.
Why you reject always the residential proof
Hello. Sorry to hear you're facing issues verifying your account.
We prepared a quick guide to address common issues and guide you through each stage.
Check it out on our Help Center: bit.ly/3u1U2a1.
Verification is not accessible, it says "something went wrong".
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
@@Exness😢
I find difficult to verify my documents is been rejected
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
How to solve address verification issues in exness
Did it worked?
How to re-upload document?
Hello, Please contact our Support Team via live chat and type "help" to transfer the chat to our agents: bit.ly/Exness-ContactUs
I have been trying from last couple of days but not yet verified
Hi, we'd like to understand the issue and help you with it. Kindly share your details: exness.social/3z3MtlP We will check and get back to you.
Sir its been more than 48 hours but my documents aren't reviewed yet
Hi, we'd like to understand the issue and help you with it. Kindly share your details shor.by/contactexness We will check and get back to you.
It's been 2 days but my account is not verified yet 😢
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
@@Exness it's done yesterday Thank you ✅❤️
👍🔥
Hi Team Exness,
I uploaded my POA but it was rejected, trying to upload another one but it says that I can no longer submit more document or try again so how do I resubmit?
I live with my parents I don't have a proof of residency can I use my parents one
Hi, you must be 18 years and above to register and trade with us. Please be informed that we don't accept clients from the following countries: get.exness.help/hc/en-us/articles/360014332099-Are-there-any-countries-Exness-does-not-accept-clients-from-
@exness can i add my passport as proof of residence??
Greetings, please follow this link to find what documents you can use to verify your POR and POI : get.exness.help/hc/en-us/articles/4877940033554-Which-account-verification-documents-does-an-Exness-account-need-
Exness why in my samsung a12 in ethiopia the mobile application is not work why isnot work
My accunt not now yet opened 😢
Hi. We'd be happy to look into what happened with your account.
Kindly reach out to us here:bit.ly/Exness-Contactus
I have got my residence verification rejected 5 times already now i have no idea how can i verify it
Also bro
i’m told to upload my bank statement to fully verify my account and anytime i send it they reject it
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
😊 1:36
Can anyone suggest a good broker apart from exness
My verification document was rejected and I can no longer submit documents, what's the essence of the account then?
Hello. Sorry to hear you're facing issues verifying your account.
We prepared a quick guide to address common issues and guide you through each stage.
Check it out on our Help Center: bit.ly/3u1U2a1.
I have been having problems with my Exness account I have sent and email and no help from anyone from your team it’s so sad!
Hello, our team responds to emails within 24hours. Please feel free to contact us via Instagram should you require further assistance.
I'm uploading my valid NID but it keeps rejecting it saying its not valid...thats not true...plz help ..
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Why can't I reupload my documents ?
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
My account is verify but still not working
The deposits are not receiving
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
It's not allowing me to upload my ID book
Greetings, please follow this link to find what documents you can use to verify your POR and POI : get.exness.help/hc/en-us/articles/4877940033554-Which-account-verification-documents-does-an-Exness-account-need-
Two weeks ago my identify and recidance was approved and my id was fully verified. But now it again says "We could not verify your profile" why ???
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
@exness Please I use National Identification Number (NIN) which was rejected, how can I upload another POI?
Greetings, please follow this link to find what documents you can use to verify your POR and POI : get.exness.help/hc/en-us/articles/4877940033554-Which-account-verification-documents-does-an-Exness-account-need-
@@Exness please Exness my Nin was rejected please how can l verify my account please 🙏
Greetings, please follow this link to find what documents you can use to verify your POR and POI : get.exness.help/hc/en-us/articles/4877940033554-Which-account-verification-documents-does-an-Exness-account-need-
What’s the daily and monthly withdrawal limit for a fully verified account
Hello, the type of account you have and your preferred payment method will determine this.
how to do Verified residential address And why my withdraw is not coming please help
Greetings, we are sorry to note this down. Please reach out to us here so we can assist you further: exness.social/3z3MtlP
I am trying many times with my Gmaill to verify but no match code is coming in my Gmaill what can I do.
Hi there , thank you for contacting Exness , if your verification issue is via Email please follow this article to help solve the OTP issue: get.exness.help/hc/en-us/articles/360013291172-I-haven-t-received-a-verification-code-by-email
Hi, I have completely approved, but when I tried to connect with MT5 and I start press on any options It showed your account is disabled Please contect Broker. How can I solve this?
Hello, We offer support via live chat as well as by email or phone.
You can find our contact details on our website: bit.ly/4b9O6fJ.
@@Exness Cause of I didn't deposit yet. Thank you
Why reject Residency proof for adhar card
Bro Tera hua kya succesful adhar ka
Hello. Sorry to hear you're facing issues verifying your account.
We prepared a quick guide to address common issues and guide you through each stage.
Check it out on our Help Center: bit.ly/3u1U2a1.
I’ve been stacked on partially verified screen and I can’t continue with verification cos it keeps saying verification may take up to 24 hours
Greetings, we are sorry to note this down. Please reach out to us here so we can assist you further: exness.social/3z3MtlP
I uploaded my ID and it was rejected saying I'm not up to 18 years and I will be 18 this year by December, and I can only use exness for 30 days without verification, what will I do pls
Hi, you must be 18 years and above to register and trade with us. Please be informed that we don't accept clients from the following countries: get.exness.help/hc/en-us/articles/360014332099-Are-there-any-countries-Exness-does-not-accept-clients-from-
My ID was rejected and there's a warning on my page that I can no longer submit anymore documents and the decision can't be reversed ...I love exness but you guys are very strict,what can I do
Not able to open any new order in exness or not able to deposit or withdraw any amount .
Hello there, we are sorry to learn about your issues. The processing time depends on the payment method.
Could you please DM on Instagram, Facebook and Twitter about us more details so we can look into it:
- Payment method:
- Withdrawal/deposit dates:
- Account number:
- Email address:
- Screenshots
Thank you!
The Exness Team
Sir the problem is proof of residence how i documents perfectly pls tell me how to solve this problem
Hi, we'd like to understand the issue and help you with it. Kindly share your details shor.by/contactexness We will check and get back to you.
hi... please i need help, when i was creating my exness acc i mistakely put another country as country of residence and continued, but imin south africa and im unable to verify the cellphone number
Hello, please follow this link to find more on how to update this: get.exness.help/hc/en-us/articles/360011879780-How-do-I-set-up-Exness-Trade-
I have this same problem now I can't verify my residence.. please help
I uploaded my digital national Id card and it was rejected. I got this message... you can no longer submit more documents or try again
Does that mean I should look for another broker to trade with
Hello. Sorry to hear you're facing issues verifying your account.
We prepared a quick guide to address common issues and guide you through each stage.
Check it out on our Help Center: bit.ly/3u1U2a1.
Sir i withdraw my money at 24june but it will not come back to my bank account but exness show (Done)
Today i trye many time to withdraw money to my bank account and my binance account but exness rejected me
Hi, we'd be happy to see what happened with your account. Please contact us at via Instagram and we will be assist in solving the issue, instagram.com/exness/.
Am not able to verify my proof of residennce even when I use my national ID card
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
I uploaded my proof of residence for over 24 hours, it haven't been approved
Hi, we'd like to understand the issue and help you with it. Kindly share your details bit.ly/Exness-Contactus We will check and get back to you.
My poi has verified yet I cant proceed to POR, or even if its rejected I have funds and cant withdraw because POI not verified but I deposited too please tell me something better.
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Any one tell me how can i work
Verification of documents is a big problem with Exness I given up after 6 months of trying to get verified, correct your systems
Yes
For confirming phone number said something went wrong tell me solution 😢🙏🙏🙏
My account not verify
How to change Date of Birth in parsonal detail, because i filled wrong date?
Greetings, kindly follow this link for more information: get.exness.help/hc/en-us/articles/8563376470172-Managing-personal-information
Am from Bangladesh live in Dubai can i verify Exness Account in my Bangladeshi passport?
Hi Rubel
Yes, you can use your Bangladeshi passport to verify your account while living in Dubai. You can learn more here: get.exness.help/hc/en-us/articles/5714316735378-Can-I-verify-an-Exness-account-from-a-foreign-country-
Hello , it says we could not verfiy ur profile plz help on this issue and let me uplaod my residence adress
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
Im at 18 above and i live with my parents in south africa so i dont have a proof of adress on my name its on my parents name and i upload their and keeps getting rejected
Hi, if your Proof of Identity (POI) or Proof of Residence (POR) documents have been rejected during the account verification process, we suggest you check out the following article to help you with the requirements and processing: get.exness.help/hc/en-us/articles/360014696360-Why-was-my-documentation-rejected-#h_01F7J7PB697VGN5T12C3P6V5SY
It's useless