PON Live! Impression (Mis) Management

Making a good impression is a vital skill in life. When the stakes are high, successful impression management can help us get the job, ink the deal, or embark on a new relationship. Yet, while we all think we know how to make a good impression, we often miss the mark. Övül Sezer’s research on Impression (Mis)Management identifies the common mistakes we make when we think we know what to do, but what we say is not always what others hear. Sezer will identify these mistakes and investigate why they backfire. She will also include an overview of Impression (Mis)Management and effective communication and their impact on negotiations.

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Disappointed.