How to fix 'REJECT' error message when topping your prepaid meters
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- Опубликовано: 21 авг 2024
- In this video, I gave a step-by-step approach to fix the REJECT message that you get from your prepaid meter when you’re trying to top up your meter. Please ensure you have linked your NIN first before doing this.
Here are the steps;
1. Ensure you have done the meter migration linking with your NIN
2. Ensure your meter is plugged into the electricity source
3. Goto the KCT token generation page for your particular disco (if you do not know the one for your disco ask your customer care. This is for Ikeja www.ikejaelectric.com/kctcheck/)
4. On the KCT generation page, enter your meter number
5. You will get two codes KCT1 and KCT2
6. Enter these codes starting with KCT1. When you are done with the first, click the ENTER button and when you get a success/OK response you enter the second one KCT2, and click ENTER to get a success/OK
7. Lastly, when you get the success/OK response you can then go ahead to load your meter with the tokens
Please subscribe to my channel and like my videos
Ensure you go to www.ikejaelectric.com/kctcheck/ to generate your KCT token for your activation.
#prepaidmeter #ikejaelectric #ekoelectric #nepa #phcn
Mr. Genesis, whoever you are, wherever you are, may God Almighty bless you for me..Amen.
After so many frustrating trials, thanks to your wisdom and your help, I have light now.
I'm super grateful...Thank you Sir!
I’m glad it helped
May God bless you abundantly for this post... Thank you so much... I just did it and it worked... I followed your steps.. KTC 1 digits first , next i imputed KTC 2 digit , lastly i imputed my token... It worked..
You are most welcome
For those insulting or complaining it is only God that will judge you. A similar issue occurred to a tenant and we told him to go and complain at the local Aedc. He was charged 3k and given this code. Was about to do d same before I just googled and found this video and my issue was resolved. I don’t blame you people. You have nothing to contribute but u make the loudest noise. Thank very much Sir once again. The video was very much helpful.
Well appreciated
No sound but helpful. Viewers should watch without distractions and you'd get it. Thanks a lot ❤
You're welcome 😊
Thank you sir for this video. I have being having this issue for the past 2 weeks but immediately I applied what I learnt here it was successfully recharged. May God continue to bless you sir.
Glad it helped. Feel free to subscribe to my channel and give us a like.
Thank you. I followed these steps, and it works. Bless you whoever you are.
Glad it helped
Thanks a lot for this. There was no volume in the video, but following the steps in the description helped and it worked.
Thank you.
Glad it helped
Even without sound they video really helped me
Awesome
Thanks a lot Mr Genesis... haaa now I can breath🤣🤣 thanks for sharing this knowledge. Remain blessed
You’re welcome
This just helped me right now.. Thanks alot, very useful guide
Glad to hear!
Thanks a lot Sir,it worked after inputting Kct 1 and 2 respectively , then load the main token immediately.
Great 👍
Worked, thanks man.
Thanks so much…this was really helpful…I was able to follow the steps and loaded the units eventually following the steps highlighted.
You are welcome
Thank you. Very helpful. I just followed the instructions in the description
Glad it helped!
Thank you so much, this worked, I haven’t been able to recharge for like 2weeks now, just glad that I had enough to hold me down till I found this, was very useful even without the sound, because I already had those numbers on my token message but didn’t know the use for it before.
Glad I could help
Im failing to do this😢
Thanks so much, I followed ur steps and it worked
Glad it helped
Thank you so much for this! Really helpful!
Glad it was helpful!
God bless you brother. It works perfectly. Just follow the process one after the other, it would solve the problem.
Glad it helped
This video just helped me. Thank you
You’re welcome
Hi Genesis, Thanks for this helpful tip. After following the process of inputting both KCT1 & KCT2, it didn't give success or reject message, my meter just kept going back to the energy balance. So I waited for a bit (about an Hour) and Tried the token and it was succesful.
Glad it helped!
Thanks 🙏
I just tried this and it woek thanks u so much
Great to hear!
Thank you 🙏 (from PH)
Our pleasure!
How did you did pH meter
Thank you so much! This worked at 2am 😢
you are welcome
God bless you for this video. This helped me resolve my meter issue.
You’re welcome
Thank you so much for this video 😢, it helped me o😊😊
You're welcome 😊
This was really helpful today. Thanks 🥂
Glad it was helpful!
Very helpful. I just did it now
Glad it helped
Thank you it worked
Glad it helped
Wow this is absolutely wonderful, it helped me alot.
I'm so glad!
Thank you so much for this, it was so helpful
Glad it was helpful! Feel free to subscribe to my channel.
My meter is still writing reject,after following your procedure what do i do?
Probably you will have to visit the nearest office to resolve that.
You saved a life thank you ❤❤
I’m glad
So helpful! Thank you so much
You are welcome
Yeah it worked. Thanks. I really appreciate man.
You're welcome!
Thank you, from my own meter, ibedc ktc 1 and 2 was rejected
Have you done your NIN linking?
@@codedgeekdo you have a video on how to do a nin linking please. Thank you
Thank you so much for this.
You are so welcome!
Thank you very much, it worked!!! 😊
You're welcome!
Very helpful.... thanks a lot
You’re welcome
What do I do if it works at first then doesn’t work again for the second recharge or top up??
Please how dis u do it mine didn't work again after first charge
hello, have you gotten a solution ?
What do I do if it work at first but does not work again for the second time when trying to recharge.
@@sunnytechlimited353same issues here
You have to input the ktc 1 and ktc 2 numbers before the token for every recharge.
After loading it this way I still got a reject and I have been trying it after but it’s not going through
Please what can I do
Same here
Same here
Same here
im in the same boat, any solution yet?
How do i do this for eko electricity distribution company. Its been rejecting my token since morning
You should be able to find it on the Eko website/portal
@@codedgeek it's not on their portal
Thanks for the help.
Happy to help
Thank you! It worked
You're welcome!
Thanks a bunch. It worked
You're welcome!
Thanks it was soo helpful
Glad it helped
Thanks a lot , mine worked
You're welcome!
Thank you for this
You are welcome
Thank you Sir!!!
Most welcome! Feel free to subscribe to my channel.
Does this work for Jps too?
what is jps?
Hello Genesis, please my meter is blank yet I have light, I've tried removing and fixing the green line wire bit still nothing happened. How do I fix it please?
You probably need to get to the office
this really helped me tonight....thank you.
I'm so glad!
How did you understand what to do without sound please
Apologies for the sound. Kindly look through the description and you’d get a direction
Thank you!😊
You are welcome
Hello. Please how do I go about it. I'm in Abuja. I believe it's AEDC
You can visit their office or website
After kct 1$2 I load the frist time it work the second time to load is not working
You only need to do the KCT stuff ones
My metre doesn't takes tokens it says i must verify and it need a code
Kindly get to the nearest NEPA office
Does this work for Abuja electric?
Not sure
Pls I have been trying and is giving me reject message. What do I do, do I input my meter number first before my KCT?
No! Ktc 1 number first, next ktc 2 number. Then your token.
first input the KCT1 token first then do that for KCT2. Let me know if this works
Hi I can’t hear anything how am I supposed to follow
Look at the description for guide
My it is showing..(ff con),what can be the problem
You will need to reach out to your disco
I loaded both of the KCT and it said reject but when i loaded the token, it worked
Glad to hear
My prepaid meter is showing a spanner how can I fix it
You might need to take it to the office
Got my kct 1& 2 but my meter keep REJECTING it.I dont know y.Have some perishable stuff in the fridge.kondly help a sis 😭😭😭😭
What happened?
Please how do I for Abuja electricity?😭
You can visit their office or website
Does this work for ph too?
Yes
Wjat is ktc pls
Key token change
Thank you
You're welcome
Mine it said L-credit what must I do
Kindly contact the disco for more assistance
Pls mine is eko electric and its showing lock out what fo i do?
You might need to get to the office
I am getting error 06 for the past 3 days now when I tried to load my token...pls help.
Good evening sir, please I followed the steps but is still rejecting it. Please what can I do now 😭😭😭
Probably you might need to visit the disco office closest to you. But also confirm if you have done the NIN linking of your meter
I'm using aba power how do I download the kct app
Visit the website, there should be info on there
Any phc customer, resolved this issue. Pls help with process. Thanks
You can check the phc official website for this
Please after loading all, its going back to zero
Hope yoiu have done the NIN linking first?
Wow
It worked right? Feel free to subscribe to my channel
It Worked thank you!
You're welcome!
I made a mistake punching kct 2 instead of kct 1. The kct 2 entered but i punched kct 1 it rejected. What's the solution. Thanks
Try again
Salut je n arrive pas à trouver la page
What page?
Anyone please what's the solution despite linking the NIN to the meter and getting successfully linked NIN as response but when trying to generate the KCT change, it keeps showing go and link NIN ?
Maybe you might need to get to the NEPA office for this issue to be resolved
It rejecting my kct
Maybe you would have to visit the disco office closest to you
Sure plug
You are welcome
Love
Nice
No volume pls
Kindly look at the description section
No audio
11:53
Kindly see the video description for the guide
Okay
There is no voice in this video 😭😭😭
Apologies
Which kind yeye video be dis?
Ok
Whoever recorded this video should take it down because what’s the need of Recording this without a Voice in the background??? 🙄🙄🙄
Bro, just follow it gently, the video is helpful to us here. Many people will still come and use to solve similar problem.
Kindly follow the instructions on the description
Thanks it worked
You're welcome!
Thank you! It worked
You're welcome!
Thank you, it worked
You're welcome!
Thanks so much. It works
You're welcome!
Please i tried inputting the kct but it is still showing reject. What can be done?
You might need to visit their office
Please how did you resolve it
I tried the kct1 and 2 it is showing failed from PH. What should i do?
You might need to visit the office
Thanks, it worked!
You're welcome!
Thanks, it worked
You're welcome! Feel free to subscribe to my channel.